No description available.
Andrews

12 Badminton Road Downend Downend, Bristol
South Gloucestershire
BS16 6BQ

0117 970 2244
Website not available

Properties for Sale
Properties to Rent

“ Obnoxious female... ”

Apr 21,2018
Minithumbdown
By: 'Em'
Apr 21,2018
2 people found
this helpful
This has to be one of the least professional individuals I have encountered. Entering properties without official permission being just one of the issues. If you are a landlord she is great to have on your side, as a tenant she needs training in policy/ ...
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Comment on agent fees
Extortionate
Was this helpful? Yes
Sep 19,2016
Minithumbup
By: 'Rosemary'
Sep 19,2016
0 people found
this helpful
I have used the Downend branch of Andrews Letting and Management for many years to let, what was originally my Mother's flat. I have received such good service that when I inherited the flat I continued to use them. Nicola Hopkinson has managed my account ...
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Comment on agent fees
Although it is a big chunk out of the rent when you look at it annually, it gives me peace of mind and hassle free letting.
Was this helpful? Yes
Sep 26,2015
Minithumbup
By: 'Suzanne Thomas'
Sep 26,2015
0 people found
this helpful
I have used the Andrews Property and Management team for 14years. Julie is a fairly new member to the team and has been dealing with my property since the latter part of 2014! It has been a challenging year as I had to evict my tenants ...
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Was this helpful? Yes
Sep 22,2015
Minithumbup
By: 'The Willows'
Sep 22,2015
0 people found
this helpful
I would like to say about Julie Robbins, how grateful I am for all her help, definitely over and above the call of duty, in dealing with extraordinarily difficult and annoying circumstances. Julie always kept her cool, dealing with the multiple problems calmly and with ...
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Sep 22,2015
Minithumbup
By: 'Ang Hughes'
Sep 22,2015
0 people found
this helpful
Very impressive from advising on rental values at the beginning, to finding a tenant quickly to move in day - highly recommended...
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Sep 18,2015
Minithumbup
By: 'Crimsonking'
Sep 18,2015
0 people found
this helpful
Andrews were very prompt in evaluating the suitability of my property for rent, and provided very good feedback as to how it should be improved.The staff were very polite as well as warm, and highly professional throughout. Marketing is their strongest point of all, ...
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Comment on agent fees
The fees were reasonable at the start and reduced over time as one would expect. The reduction could be a little more generous to reflect the reduced effort required on the agent's part.
Was this helpful? Yes
Sep 18,2015
Minithumbup
By: 'Katy'
Sep 18,2015
0 people found
this helpful
Overall excellent service. We have felt that any issues have been dealt with quickly. Staff helpful and excellent attitude at getting the job done. We wil the rest of our time goes with Andrews, but based on the service so far I think everything will ...
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Sep 13,2015
Minithumbup
By: 'Landlord'
Sep 13,2015
0 people found
this helpful
I live overseas, so need a reliable property manager that provides a consistent high standard of service. I've been with Andrews for the past six years and have no reason to even think about looking elsewhere. My main points of contact are Nicola and Chemaine ...
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Was this helpful? Yes
Sep 08,2015
Minithumbup
By: 'S Butler'
Sep 08,2015
0 people found
this helpful
I was managing the property myself and it was becoming too much. Nicola Hopkinson explained that it was something that Andrews could take care of. I have hardly given the property a thought since due to Nicola's efficiency and 'can do' attitude. Alison Houghton covered ...
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Was this helpful? Yes
Sep 08,2015
Minithumbup
By: 'Lin'
Sep 08,2015
0 people found
this helpful
Andrews have been managing my property for the last 1.5 years, and I am very happy with the letting and management services for my property. They are fast response, and can always be contacted. The property manager Nicola Hopkinson and the branch manager have given me ...
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Comment on agent fees
management fees are reasonable Inspection fees are not included within the management fees
Was this helpful? Yes
Aug 18,2015
Minithumbup
By: 'Mr Blyth'
Aug 18,2015
0 people found
this helpful
I had the good fortune to deal with and subsequently meet Elliot Albiston recently, who is the lettings negotiator at the Downend branch of Andrews. For someone like myself who is not local to the Bristol area Elliot was informed and very helpful, offering to ...
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Comment on agent fees
Ok
Was this helpful? Yes
Aug 17,2015
Minithumbup
By: 'C161'
Aug 17,2015
0 people found
this helpful
i am really happy that the team have fixed my issues when requested I was so grateful to not have to deal with the stress of arranging the work myself and they were always so friendly and kept me updated as much as possible! I ...
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Aug 11,2015
Minithumbup
By: 'Sally Paterson'
Aug 11,2015
0 people found
this helpful
Very helpful and efficient service, always very speedy at finding tenants On both occasions the first view property has been let . Good at chasing up and reporting progress....
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Comment on agent fees
Very competitive and good value for money. Experience also valuable asset , which other agents in the area do not always have .
Was this helpful? Yes
Aug 07,2015
Minithumbup
By: 'Nina'
Aug 07,2015
0 people found
this helpful
They treated me like a human being and advised me well on the properties that were suitable for me and my daughter. They also listened to all my requirements e.g.where her school was and my budget etc.. They were prompt and punctual, keep ...
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Comment on agent fees
I feel the fess were fair and of average price.
Was this helpful? Yes
Aug 06,2015
Minithumbup
By: 'Sarah'
Aug 06,2015
0 people found
this helpful
I have used Andrews as my agents for many years and they have always been extremely helpful and professional. However, they really came into their own recently when I had the misfortune of having rogue tenants. Nicola Hopkinson (my property manager) put in a huge ...
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Was this helpful? Yes
Jun 10,2015
Minithumbup
By: 'Elaine'
Jun 10,2015
0 people found
this helpful
I have had many dealings with the Stephen Mitchell and his Team at Southville over the past year. I have appreciated their professionalism and support with the many different challenges that renting a property has presented. They are always friendly and reassuring in their approach ...
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Was this helpful? Yes
Dec 05,2014
Minithumbup
By: 'John Colston.'
Dec 05,2014
0 people found
this helpful
I am I maintenance contractor working for many agents and find the staff at Andrews to be very professional in all they do. Always looking to sort problems out for landlords and tenants as quickly as possible. If I were to rent I would choose ...
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Was this helpful? Yes
Sep 08,2014
Minithumbup
By: 'A.S.C. REVIEW'
Sep 08,2014
0 people found
this helpful
I know u will say we were only doing our jobs but your recent efforts have been brilliant all management decisions made on my behalf have been spot on. Also being able to find two tennants at short notice when two of my flats became ...
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Comment on agent fees
fair
Was this helpful? Yes
Sep 05,2014
Minithumbup
By: 'Dougie B.'
Sep 05,2014
0 people found
this helpful
We have been with Andrews as landlords since 1999. Throughout all that time we have had nothing but excellent service. Responses are always prompt and polite. The staff are always willing to go the extra mile for us. When problems arise they get sorted out quickly ...
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By: Debbie
Sep 08, 2014
View all comments (1)
Thank you very much for your comments on the excellent service you have received from our Downend branch of Andrews. Debbie Franklin Area Manager ...
Sep 03,2014
Minithumbup
By: 'Peter'
Sep 03,2014
0 people found
this helpful
The staff were excellent in re-negotiating a higher rental for my property, the process went very smoothly and Teresa Bird the lettings manager also organised an inspection as my tenants had been in the property a year. This was carried out very quickly by Chemaine ...
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Was this helpful? Yes
By: Debbie
Sep 08, 2014
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Thank you very much for your comments regarding the service you have received from our Downend branch. Debbie Franklin Area Manager ...
Jul 22,2014
Minithumbdown
By: 'Dave'
Jul 22,2014
0 people found
this helpful
Do not deliver what they say they will. When extending a tenancy never got sign agreement from the tenant until they were chased twice. Also let Gas safe certificate expire...
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What agent could do to change your mind?
Don\'t do anything unless you kick them several times. Not good enough an agent is supposed to do these things automatically.
Attached Files
Comment on agent fees
Why pay when you have to effectively do it your self?
Was this helpful? Yes
Jul 15,2014
Minithumbdown
By: 'Robin'
Jul 15,2014
1 people found
this helpful
We rented a property from Andrews Lettings in October 2014. The fees we paid were very high if not extortionate but needing a place to stay quickly we had to take what could get. When we moved into the property it was in a fair but ...
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What agent could do to change your mind?
The agent could have at least relayed information between ourselves and the landlord rather than forcing us to use the dispute resolution service
Attached Files
Comment on agent fees
As far as I can tell Andrews do not do anything for the extortionate admin fees they charge
Was this helpful? Yes
Jul 01,2014
Minithumbup
By: 'HappyCamper81'
Jul 01,2014
2 people found
this helpful
I wasn't overly impressed with Andrews to begin with. The woman showing us the property was late & said she was too pregnant to walk up the stairs to show us the upstairs areas so we did it alone but at least she was pleasant. ...
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Feb 21,2014
Minithumbdown
By: 'ingle_shmitt'
Feb 21,2014
0 people found
this helpful
PUTTING PEOPLE\'S HEALTH AT RISK KNOWINGLY. am a previous Tennant of a property they have just let out. We moved out because the property is covered, every single external wall in toxic black Mold. It made myself very unwell and we were apparently exceptionally ...
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What agent could do to change your mind?
Not let out inhabitable properties. Ensure landlords have fixed the problem correctly before letting it out.
Attached Files
Was this helpful? Yes
By: bikerchick2010
Mar 21, 2014
View all comments (1)
I know exactly what you mean they do not care about mould.were in the same boat we have moved out of a flat that is a health risk/hazard council came out to see the property they found things wrong with the property and wrote to the landlord to get him to fix the problems they tried to contact him took a long time to get hold of him and his wife.they actually said since weve moved in its been mouldy shifting the blame on to us but it was obvious from the start had we not opened our eyes it being ...
Feb 15,2014
Minithumbdown
By: 'Wayne Smith'
Feb 15,2014
1 people found
this helpful
Our initial contact with the branch was very professional in establishing a contract and they had a number of viewers lined up. However things started to go wrong when the details of the property were not corrected e.g.. the picture of the bathroom still ...
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Jun 10,2013
Minithumbdown
By: 'Display name'
Jun 10,2013
2 people found
this helpful
Me and my partner rented a flat from Andrews for 6months when we moved in it was disgusting, hasn\'t been cleaned and the smell was terrible, it was so bad that we couldn\'t clean it ourselfs an had to get a cleaning company ...
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What agent could do to change your mind?
Sorted problems out quicker, despoist should of been in full back and general attitude
Attached Files
Was this helpful? Yes
Aug 31,2010
Minithumbdown
By: 'Gez'
Aug 31,2010
1 people found
this helpful
We have lived in this apartment for 7 months now, and for the first month we didn't have any hot water (in the dead of winter). They don't hire repairmen from in or near your hometown. For example the man who eventually managed to fix our ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
82% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £115,000
  • Max: £115,000

Letting
  • Min: £0
  • Max: £115,000



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16 1 3 5 0 1 0 0 1 0

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