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    Dylan MacDonald
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    Keith Miles
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    Lisa
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    Sam
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    Ben Owen
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    Emma Hughes
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    Selina
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    Sam Lane
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    James Oulton
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Andrews

9 Wellsway Bear Flat Bath
Somerset
BA2 4QL

01225 310570

Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Andrews Bear Flat were very experienced and knowledgeable about the housing market, very committed and very helpful with good advice. Great with communication, always friendly and pleasant to speak to and good at managing client's anxieties during the selling process. They put the client's needs first making one feel important to them, not just another sale. All in all, a very professional and supportive team that values integrity....
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Comment on agent fees
Fees not as high as some agents but high when compared the newer ways of selling now available.
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Dec 04,2016
Minithumbup
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Dec 04,2016
0 people found
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Very well informed agents. The house we were selling was in an area under prospective redevelopment and we were nervous about being able to sell it. Andrews were more confident about selling it than other agents and very reassuring. They valued the property higher than we expected (and higher than other agents) but they knew their market and it sold over asking price. They handled the redevelopment issue very well and were up front with all of the potential buyers so there were no unexpected hit...
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Comment on agent fees
I negotiated a fixed fee agreement on the sale and this meant that the fees came out cheaper than the other agents we spoke too. Also no tie in to using any of their conveyancing agents which was fantastic (some of the others we spoke to did) as we already had solicitors in place. Fairly standard price for using a branch based estate agent.
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
The team were very knowledgeable and experienced about the housing market. They were very helpful with good advice. Good at communicating, always friendly and pleasant to speak to and able to manage client's anxieties during the selling process. A very professional and supportive team that values integrity....
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Comment on agent fees
Not as high as some agents but high compared to some of the newer ways to sell a house.
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Mar 28,2016
Minithumbdown
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Mar 28,2016
0 people found
this helpful
When I moved out, I was taken a lot of money from my deposit. We have employed 2 professional cleaners to clean the property for 4.5 hours, including every rooms. But they thought it was not clean at all. Later I was informed that they had invited a people to clean it again, and asked me to pay £180....
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Sep 30,2015
Minithumbup
By:
Sep 30,2015
2 people found
this helpful
James Oulton sold my house in just one viewing this summer in the evening for just under the asking Price at the time just before the people viewed it he was confidant that he might be able to sell it because he had some cliants that might be intrested in it ,at the time to be fare I didn't really believe him well eat my words he did it in the most confident and polite way , so if anyone would ask me in the future who would you use to sell your house with out any doubt use Andrews ....
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Sep 11,2015
Minithumbup
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Sep 11,2015
4 people found
this helpful
Having taken the decision to sell my much loved home in Bath, I took it upon myself to do a lot of research into the estate agents in my area (of which there are plenty) trying to work out who to list my property with. Two factors were mainly influencing my decision, the first naturally being who could get me the best price, and the second (and probably more importantly) choosing a company I could trust to deal with the various viewings, paper work and generally just keeping an eye on the pl...
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Aug 27,2015
Minithumbup
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Aug 27,2015
2 people found
this helpful
It was a delight to do business with Andrews. From the first contact we found the agents to be courteous, honest and respectful. I work from home and the agents would ensure that point eats were made at convenient times. We received regular feedback on our property and sound advice on marketing which was extremely useful and helped us to achieve a purchase price for more than we would have marketed at in the first place! Once the sale was agreed their support didn't stop and I can honestly ...
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May 01,2015
Minithumbup
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May 01,2015
0 people found
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This was a tricky sale. My mother is 98 years old, was needing to sell an old Bath property, has poor hearing and does not use the Internet. We live in the USA. Dylan McDonald handled these issues most tactfully often by personally calling on my mother when any important details needed to be agreed upon. Occasionally he also sent staff to post letters through the door to her so she had a 'hard copy'. Dylan was especially diligent over confirming the prospective purchasers financial status. It w...
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Mar 18,2015
Minithumbup
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Mar 18,2015
0 people found
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Andrews were brilliant with both houses I've put up for rent and have continued in the same vein while the houses have been occupied. I can't thank Selina and the team for the amount of work they have completed....
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Jan 13,2014
Minithumbup
By:
Jan 13,2014
1 people found
this helpful
We had mulitple offers on our house and Andrews were brilliant at getting people through the door. So positive and motivating. Gave great feedback on all viewings. Also told us of houses for sale before they even went live. They were always giving very honest advice and I felt supported through what was a very stressful time. Every staff member was helpful. They also work very long hours and call you after work to update you. I would recommend them and would definitely use them again. Extr...
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Nov 21,2013
Minithumbup
By:
Nov 21,2013
0 people found
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I decided to use Andrews Estate Agent after a poor experience with another one. Andrew were brilliant. They were extremely helpful, kept in touch with me all through the process, their advice was spot on, all the staff at the branch were friendly and professional and the whole process was stress free. Well done to Dylan and all who helped in the sale of the house....
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May 29,2013
Minithumbup
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May 29,2013
0 people found
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Keith and Andrews estate agent were outstanding from start to finish. They assessed the property and listened to my needs around the sale. The property had been on the market on and off for 5 years and with 3 other agents over those years - Andrews was my 4th. Keith ran through a strategy of sale - starting with choosing a launch date with an open house. We had lots of people in that day and 3 extremely interested in buying the property and an offer on the same day. In the end I was in a fortuna...
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May 17,2013
Minithumbup
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May 17,2013
0 people found
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I have recently sold my house through Andrews in the Bear Flat and I found all the team to be excellent. I would like to especially pass my thanks onto Sam who was brilliant and took the time to explain things to me and nothing was too much trouble for him. He went out of his way on numerous occasions and without his help and advice I do not believe I would of sold my house as quickly as I did. A big thank you to Sam I will make sure I recommend him to anyone who ever asks for an estate agent...
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May 03,2013
Minithumbup
By:
May 03,2013
0 people found
this helpful
I have recently bought a property through Andrews Bear Flat branch and have found them very helpful throughout the whole process. We had a last minute hitch over completion dates that Dylan and his team managed to resolve through impartial negotiations between both sides leading to an amicable outcome (without having to involve the solicitors). We also had to fast track the purchase with a need for builders to have access to view and measure up on numerous occasions before exchange. Dylan, Lisa,...
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Nov 23,2012
Minithumbup
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Nov 23,2012
0 people found
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We have had a difficult time selling my elderly mother\'s property. The first buyer dropped out very late in the process causing considerable disappoinment and stress. Dylan (along with Lisa, Keith and the rest of the team) were very helpful throughout, extremely sensitive and considerate to my mother and kept us very well informed as to what was happening. They actively marketed the property and we have been very impressed by their dedication, hard work and thoughtfulness. Thank you Dylan and ...
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By: Andrews Customer Services
Dec 03, 2012
View all comments (1)
Dear Mrs Crooks, Thank you for taking the time to post a comment. We at Andrews are delighted you have had such a positive outcome selling this property and we will be sure to pass on your comments to our staff at the Bear Flat branch. Andrews strive to achieve excellent customer service to our customers and Bear Flat have clearly delivered. From Andrews Customer Services Department.....
Nov 14,2012
Minithumbup
By:
Nov 14,2012
0 people found
this helpful
This was the second time we used the team at Andrews Bear Flat to sell a house for us Dylan prepared an excellent description on rightmove with superb and accurate photos. They generated an excellent number of viewings and 4 offers. Interestingly the eventual buyer had contacted them looking for a property matching her 4 criteria, none of which were present in our house, but she was persuaded to view as they advised she would like it despite that. She did so and immediately made a very good of...
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Jul 08,2012
Minithumbup
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Jul 08,2012
0 people found
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Dylan and Keith were both excellent at communicating about the sale of my property and dealt with any concerns I had promptly. They helped to identify an appropriate buyer and the sale took 6-7 weeks to complete which was great given we had relocated to the USA. Dylan was good at dealing with the initial instructions, taking photos and marketing the property. I found everyone in their team really helpful and if Dylan was not available the manager Keith was always available and he communicated we...
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Jun 16,2012
Minithumbup
By:
Jun 16,2012
0 people found
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I would have no hesitation in thoroughly recommending this agency who have assisted me in the very difficult process of selling my elderly parents home in order to move them closer to me in Wales. Alex\'s professionalism, when he came as one of 3 agents I invited to my parents home really impressed me - he dealt with my elderly father and mother very confidently and I am very glad I chose him to represent us. His excellent team made sure that my parents were inconvenienced as little as possibl...
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May 29,2012
Minithumbup
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May 29,2012
0 people found
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We choose Andrews to sell our property because they were professional, pragmatic and responsive. Having had several agents value our property, we quickly discovered that the \'loftier\' ones had a certain conceit. Andrews were friendly and approachable; confident of their abilities, without being grandiose. The Bear Flat office staff were excellent, but in particular we would like to praise Dylan MacDonald and Alex Bowater. They went out of their way to help, keeping us informed at every ...
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May 22,2012
Minithumbup
By:
May 22,2012
0 people found
this helpful
Dylan was an excellent mediator as our purchaser was exasperatingly slow towards exchange of contracts. Dylan dealt with matters in a professional, efficient and courteous manner and always acted quickly upon any of our concerns regarding the sale....
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Dec 21,2011
Minithumbup
By:
Dec 21,2011
2 people found
this helpful
Andrews Bear Flat did a great job at selling our property. They gave us good advice at the start of the process, kept us up to date on viewings and feedback and helped us find suitable conveyancing solicitors and other surveying advice. We would recommend them....
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Feb 13,2011
Minithumbup
By:
Feb 13,2011
0 people found
this helpful
We were really well looked after by Sarah C who was refreshingly frank and open which we appreciated enormously. On time, kept to schedule and very professional. Would recommend Andrews (& Sarah in particular) to anyone....
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Jul 24,2010
Minithumbdown
By:
Jul 24,2010
0 people found
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Overvalued my house. Unbelievably unprofessional. Would give no stars if I could! Don't use....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £260,000
  • Max: £310,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 1 18 0 1 0 1 1
Dylan MacDonald - no image available Dylan MacDonald
ABM
8 reviews

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Keith Miles - no image available Keith Miles
Branch Manager
5 reviews

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Lisa  - upload your photo Lisa
0 reviews

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Sam  - upload your photo Sam
0 reviews

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Ben Owen - no image available Ben Owen
Senior Negotiator
0 reviews

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Emma Hughes - no image available Emma Hughes
Sales Co-ordinator
2 reviews

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Selina  - upload your photo Selina
1 reviews

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Sam Lane - upload your photo Sam Lane
1 reviews

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James Oulton - no image available James Oulton
Senior Negotiator
3 reviews

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