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    Marcus Carter
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    Tom Giboney
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    Tom Dixon - Smith
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    Saeeda Iqbal
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    Sandra
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    Marcus Carter
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    Pamela Jansen-Smith
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    Tom Dixon-Smith
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    Pamela Janson-Smith
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    Lone Olsen
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    Sandra Murray
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    Emmanuel Kyei
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    JP Saint-Avit
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    Teashhur Dekan
For 68 years, homeowners have relied on Andrews to sell or let their property. We now have 55 estate agents and letting agent branch locations, so you can be confident that our expertise will make the process as smooth as possible. Feel free to find out more about our unique heritage and how it relates to our business today. When you choose Andrews, you’re guaranteed the personal touch of an independent business with the resources of a large company. Fully personalise your experience of andre Read full description...wsonline by using My Andrews and book appointments directly with our branches online or get in touch with our friendly team at a branch near you.
Andrews

2-3 Balham Station Road Balham, London
Greater London
SW12 9SG

020 8675 2244, 020 8675 5060

Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
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Emmanuel took a friendly and informed approach to showing us around the property. When completing the referencing and signing of contracts process he kept us updated and informed throughout. He was punctual in replying to our queries and has been in regular contact since the tenancy agreement was signed. All in all, I would certainly recommend Emmanuel to other prospective tenants....
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Aug 24,2016
Minithumbup
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Aug 24,2016
0 people found
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Emmanuel has been incredibly professional, supportive and friendlyβ€šΓ’β€šΒ¬β€šΓ’β‚¬Ε“ a credit to Andrews Property. He made what was a stressful experience a very straight-forward, providing me with a number of options, that were both in budget and to our specifications. Emmanuel and Marcus always kept me up to date with where we were in the process. I felt he was looking out for our best interests which hasn't always been the case with other agents in the past âβ€šΓ’β€šΒ¬β€šΓ’β‚¬Ε“ ...
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Jul 05,2016
Minithumbup
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Jul 05,2016
0 people found
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Emmanuel has been incredibly professional, supportive and friendly. He made what was a stressful experience (searching for and securing a rental propoerty within 4 weeks) a very straight-forward one! Emmanuel always kept me up to date with where we were in the process. Remained strong and I felt he was looking out for our best interests which hasn\'t always been the case with other agents in the past. Very positive experience...
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Comment on agent fees
good
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Dec 07,2015
Minithumbdown
By:
Dec 07,2015
1 people found
this helpful
Horrible agency. Do not rent with them! NO professionalism, no punctuality, no reliability. Extremely high fees for no service at all. Especially the property manager at the Balham branch Tom Giboney was incredibly unhelpful and disrespectful. Would not recommend at all!...
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Comment on agent fees
incredibly high fees for no service or really bad service
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By: JP Saint-Avit
Mar 29, 2016
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Dear Sassma, Thank you for your All Agents posting. I would like to reassure you that Andrews is genuinely committed to giving its customers the best possible service, and I am sorry to hear that we have not met your expectations on this occasion. Furthermore, all customer comments are taken very seriously and investigated thoroughly with every effort made to ensure that the outcome is balanced, objective and fair to you, and to the members of staff involved. Please contact me direct as be....
Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
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Marcus went out of his way to find us a new property. He listened to our specifications carefully and found us a property which matched our needs perfectly. We were delighted with the service he provided and also found him to be very professional and amenable throughout the process. We would highly recommend him and thank Marcus for all his help....
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Sep 28,2015
Minithumbup
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Sep 28,2015
0 people found
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Been using Andrews particularly the balham branch for a few years now and the service has been excellent.Marcus and on this occasion provided excellent customer service and get me appraised of progress on the letting. Would highy recommend both for acknowledgement. They give estate agents a good reputation. Will continue to use them and would recommend this to others based on my experience of dealing with these two individuals. K...
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Comment on agent fees
Competitive
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Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
I was very happy with the service provided from Emmanuel at Andrews in Balham. He was highly professional and made every effort in understanding my requirements, which resulted in an ideal rental property match. Transactions were straightforward and queries were always promptly addressed enabling my property search to be a stress free experience....
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Sep 22,2015
Minithumbup
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Sep 22,2015
0 people found
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I have used Andrews for finding me tenants for my two properties for a few years now. I work in recruitment so know the stigma both recruiters and estate agents have attached to them. I choose to work with Andrews as they aren't like any of the other 'wide boy' agents, that tell you what you want to hear, that don't listen and that don't deliver. Everyone at Andrews is so down to earth and an absolute pleasure to deal with. They always go over and above what they need to as I don't live locally,...
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Sep 21,2015
Minithumbup
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Sep 21,2015
0 people found
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Having rented for the last 5 years or so, I have to say that Andrews have been superb in the last year they have been looking after me. A lot of that has to do with the 'personability' factor from its staff and of course the service, communication and so on that happens in the background. Marcus Carter has been a MASSIVE help, is always polite, friendly, lends an ear and is great at his job. I cannot recommend him enough, and he is certainly a huge asset to Andrews....
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Sep 10,2015
Minithumbup
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Sep 10,2015
0 people found
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My experience dealing with Andrews was excellent, from the beginning Jean-Peirre was professional, efficient and very positive about renting our apartment. I was pleasantly surprised when we had a very good tenant within 3 days of advertising the property and so far am very happy with the professional way the move in was handled. Andrews have also been assisting me due to the fact that I live abroad so I have no worries that my apartment is in good hands....
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Sep 09,2015
Minithumbup
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Sep 09,2015
0 people found
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We received excellent service from Emmanuel Kyei with smooth communication and assistance with all matters.We are pleased with the new rented flat and would certainly recommend Andrews. We had very little time to move between flats and thanks to Emmanuel's coordination we managed fine. Thank you!...
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Sep 08,2015
Minithumbup
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Sep 08,2015
0 people found
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It has been a smooth process renting a flat with the help of Andrews Letting and Management. They were on time for each step of the process and very clear on the instructions. They respond to the requests of tenants promptly and lead through the process....
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Comment on agent fees
According to my previous agent the prices were a bit high.
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Sep 02,2015
Minithumbup
By:
Sep 02,2015
0 people found
this helpful
We had to move at very short notice and Jean Pierre was able to make this happen. Both JP and Emmanuel were extremely helpful, quick, efficient and a joy to deal with. They responded to our communications quickly and turned around a tenancy agreement in very short order to get us in to the new property in time. We're really grateful for their efforts. Would certainly recommend to other prospective tenants....
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Aug 21,2015
Minithumbup
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Aug 21,2015
0 people found
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Marcus has been of great help to us throughout the rental process, providing well informed advice and always making himself available to assist with any questions or concerns we had. Friendly, knowledgeable and helpful, exactly the kind of person you need when looking for a property....
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Aug 17,2015
Minithumbup
By:
Aug 17,2015
0 people found
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Marcus was of great assistance in helping me lease a property in a very short space of time. He went out of his way to assist with the small irritating things such as assisting with deliveries and furniture removals from the property when I was unable to attend myself. If you ever want a 5 star service then Marcus is your man. I can't praise him highly enough....
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Aug 12,2015
Minithumbup
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Aug 12,2015
0 people found
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Marcus Carter has demonstrated dedication and commitment in his role as Assistant Lettings Agent and shown care and consideration in finding tenants for my property.He has gone out of his way in finding suitable tenants and acted with integrity and principles during the negotiation process. He was not only efficient and pragmatic when searching for tenants so no void period existed but also not too hasty so that I would feel entirely comfortable with the tenants renting out my flat. I never f...
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Aug 11,2015
Minithumbup
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Aug 11,2015
0 people found
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My housemates and I were extremely satisfied with the service provided by Emmanuel & Marcus. They were clear and transparent from the outset and provided informed advice that enabled us to secure a great property. When issues did arise - not through their doing- they were quickly resolved. They were constantly in contact and responded to any queries that we had promptly. In short, Great service and thoroughly satisfied. Would recommend....
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Aug 10,2015
Minithumbup
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Aug 10,2015
0 people found
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Fantastic service from start to finish. Would highly recommend using Andrews. Marcus was knowledgeable, professional and articulate. He kept us informed and updated continually. We were able to rent out our property quickly and efficiently. Marcus made the whole process very easy....
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Aug 07,2015
Minithumbup
By:
Aug 07,2015
0 people found
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Andrews were efficient and really helpful with all our queries. They got back to us quickly and kept us updated at every stage of the process!...
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May 19,2015
Minithumbup
By:
May 19,2015
0 people found
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The agents were very co-operative and fully understand their job and gave all possible assistance and I recommend them on a very good scale. Their dealings are very smooth. Wish them best of luck and hope they maintain this standard....
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Comment on agent fees
Fee is ok and on my request they even lowered it.
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May 18,2015
Minithumbup
By:
May 18,2015
0 people found
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We originally decided to sell our house through Andrews as they had the lowest commission rates and we were impressed by both Tom and especially Pamela. The sale was protracted due to various issues which were exacerbated by slow lawyers and lenders. Pamela did a superb job in chivvying and chasing the dilatory parties. She also liaised well with the purchaser and managed to reassure us that it wasn't his fault. To sum up, we felt that Pamela was on our side which is more than we can say for our...
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Comment on agent fees
Fees were the lowest we could find.
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May 08,2015
Minithumbup
By:
May 08,2015
0 people found
this helpful
We were very happy with the service provided from Marcus and Emmanuel at Andrews in Balham. Both were extremely professional, and really looked out for us (the tenants), and helped us chose and secure our ideal property. Transactions were made easy, and replies to queries were aways prompt, clear and informative making our property search a stress free experience....
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May 07,2015
Minithumbup
By:
May 07,2015
0 people found
this helpful
A great experience with a great agency and really helpful and friendly agents (Emmanuel and Marcus). They made the whole process so easy and each step was very smooth and quick. The communication was great too. The agency were very confident and trustworthy - would definitely go through Andrews again. Thank you!...
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Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
this helpful
With never having written a review from a service before, this goes to show how impressed I was with with the service. After looking for a house for a long while and being highly stressed, we found Andrews, and thank goodness. Marcus from the beginning was very positive and helped us out at every angle, ensuring we would find our ideal home. I cannot thank him enough for his professional, smart and very dedicated service, going out of his way to ensure we were happy and to answer any questions w...
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Apr 23,2015
Minithumbup
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Apr 23,2015
0 people found
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Excellent service. Very good support from the team and especially Marcus. Everything was done very quickly. Everything was clearly explained: no nasty surprise or unplanned charges. Would use them again if needed....
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Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
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Tired from a morning of disappointing viewings in the freezing cold February weather, the property that Marcus showed us (our new home) was like the light at the end of the tunnel! His professional and sunny disposition was extremely refreshing, and a stark contrast to the other agents we had met that morning. He was very knowledgable and honest about the property, and even helped us feel our way through the offer process. He was a pleasure to deal with, and is an asset to the Balham branch!...
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Mar 16,2015
Minithumbup
By:
Mar 16,2015
0 people found
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I went in to Andrews lettings just by chance an was welcomed by the very professional Marcus. He was clear and very knowledgeable of the properties in his portfolio. Which after dealing with some other agents that day was reassuring. Marcus then went on to tell us about a property that was just about to come onto the market and asked if we would like to be first to see it and we jumped at the chance. We meet Marcus at the property. He was on time and seemed as excited about the property as we...
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Mar 08,2015
Minithumbup
By:
Mar 08,2015
0 people found
this helpful
Marcus was a pleasure to deal with and made sure everything was organised quickly and easy. It was the least stressful move I have ever done and that was down to his hard work....
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Feb 27,2015
Minithumbup
By:
Feb 27,2015
0 people found
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Very professional, very responsive. He helped us a huge amount with a challenging let. We would definitely recommend him very highly....
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Feb 27,2015
Minithumbup
By:
Feb 27,2015
0 people found
this helpful
As a landlord with a number of properties across London, I strongly recommend using Marcus Carter at Andrews Estate Agents in Balham. He is very professional, acts quickly and with integrity. I trust Marcus Carter to relet my properties in the knowledge he is extremely reliable and provides a top level service....
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Areas covered
  • SW12
  • SW17
  • SW2 4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£285,000
  • Max: Β£895,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
28 0 31 2 17 0 9 0 1 1
Marcus Carter - upload your photo Marcus Carter
1 reviews

About Marcus No description set View full profile
Tom Giboney - upload your photo Tom Giboney
7 reviews

About Tom No description set View full profile
Tom Dixon - Smith - upload your photo Tom Dixon - Smith
2 reviews

About Tom No description set View full profile
Saeeda Iqbal - upload your photo Saeeda Iqbal
1 reviews

About Saeeda No description set View full profile
Sandra  - upload your photo Sandra
1 reviews

About Sandra No description set View full profile
Marcus Carter - no image available Marcus Carter
Assistant Lettings Manager
42 reviews

About Marcus No description set View full profile
Pamela Jansen-Smith - upload your photo Pamela Jansen-Smith
2 reviews

About Pamela No description set View full profile
Tom Dixon-Smith - no image available Tom Dixon-Smith
Assistant Branch Manager
11 reviews

About Tom I've been with Andrews since 2010 and its a pleasure working for them. View full profile
Pamela Janson-Smith - no image available Pamela Janson-Smith
Branch Manager
16 reviews

About Pamela I have been the Balham Branch Manager for 5 years. It's an area I've known for many years, having bought my first flat here in the late 1980s! View full profile
Lone Olsen - no image available Lone Olsen
Branch Administrator
0 reviews

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Sandra Murray - upload your photo Sandra Murray
1 reviews

About Sandra No description set View full profile
Emmanuel Kyei - no image available Emmanuel Kyei
Lettings Negotiator
14 reviews

About Emmanuel no View full profile
JP Saint-Avit - no image available JP Saint-Avit
Lettings Branch Manager
3 reviews

About JP No description set View full profile
Teashhur Dekan - upload your photo Teashhur Dekan
1 reviews

About Teashhur No description set View full profile

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Last updated at 12:46 PM 23/12/2014 by Tom Dixon-Smith

Complaints Procedure

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Last updated at 12:46 PM 23/12/2014 by Tom Dixon-Smith

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