Andrews
Abingdon, OX14
3.6/5, 18 reviews
67% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction



Property Features


Opening Hours
Address

Andrews
16 High Street
Abingdon
Oxfordshire
OX14 5AX
01235-535660

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £240,000 £255,000
Lettings 100% 86% £700 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 0 6 6 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Not the best service we’ve had took a long ti......”

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Apr 01,2020
Minithumbdown
Sammie
By: 'Thomas'
Apr 01,2020
0 people found
this helpful
Not the best service we’ve had took a long time in getting the keys and everything sorted. After that they got better but it still needs improving massively in my opinion....
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“I wish there will be negative star rating to ......”

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Sep 04,2019
Minithumbdown
By: 'Lilit'
Sep 04,2019
2 people found
this helpful
I wish there will be negative star rating to put... to describe how bad they are. When renting, please try to keep as far as you can from this company....
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“Andrews in Abingdon were unprofessional from day 1 of us wishing ......”

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Oct 26,2017
Minithumbdown
By: 'Andrews'
Oct 26,2017
2 people found
this helpful
Andrews in Abingdon were unprofessional from day 1 of us wishing to rent a property from them. We very often had to chase them or correct them on documents. The day we moved in was a disaster, the house was dirty & was meant to be unfurnished ...
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“My partner and I rented a "furnished" flat in Abingdon. ......”

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Sep 23,2015
Minithumbdown
By: 'Lisa'
Sep 23,2015
3 people found
this helpful
My partner and I rented a "furnished" flat in Abingdon. However, there was only one bed for a 2 bed FURNISHED flat and was not cleaned prior to arrival; scuff marks on carpet and walls, mould and stains in shower room, ripped sofas, grime all along ...
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What agent could do to change your mind?
Put more effort into making your furnished accommodation actually furnished. Ensure that all appliances work to a better standard than "almost broken".
Attached Filesnbsp;
Was this helpful? Yes
By: Katie
Sep 28, 2015
View all comments (1)
Dear Lisa, I am sorry to hear that you were dissatisfied with the service you received. We would like to look into your experience with Andrews. Please contact Katie Finch the Branch Manager of the Lettings Department in the Abingdon office on 01235 535660 or email [email protected] . Kind Regards Katie Finch ...

“I have had an excellent service with Andrews from beginning ......”

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Sep 22,2015
Minithumbup
Laura
By: 'Jocelyn'
Sep 22,2015
0 people found
this helpful
I have had an excellent service with Andrews from beginning to end. My pre-sales session with Emma made everything very clear and nothing was too much trouble and was ready to talk me through any concerns I had when we were going through the viewing ...
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“I have worked with Andrews Lettings & Management for many years ......”

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Sep 16,2015
Minithumbup
Sammie
By: 'Harriet'
Sep 16,2015
0 people found
this helpful
I have worked with Andrews Lettings & Management for many years and they are always so helpful, friendly and go out of their way to fit in with my timetable. I would highly recommend them to anyone looking to rent a property in the Abingdon area....
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“This is the second property that Andrews have successfully found ......”

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Jun 16,2015
Minithumbup
Katie
By: 'Amy'
Jun 16,2015
0 people found
this helpful
This is the second property that Andrews have successfully found tenants for me in the past 6 weeks. At all times communication has been prompt and efficient. I have appreciated helpful advice and suggestions regarding the properties. I feel that I have finally found a letting ...
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Comment on agent fees
Competitive especially for the efficient service.
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“Andrews Estates Abingdon have been absolutely fantastic in the sale ......”

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Apr 28,2015
Minithumbup
Laura
By: 'Pitpat'
Apr 28,2015
0 people found
this helpful
Andrews Estates Abingdon have been absolutely fantastic in the sale of my house! Many, many thanks to all the staff who helped. (Switched to Andrews 28th Jan, Offer on my house accepted on the 11th Feb, sale completed on 27th March! - Beat that! :-)) ...
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Comment on agent fees
I initially went with a different agent as Andrews fees were higher. This was a false economy. Andrews fees are undoubtedly higher because of the extremely valuable after-offer service they provide.
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“I have used Andrews for about the last two to ......”

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Mar 11,2015
Minithumbup
Katie
By: 'Tina'
Mar 11,2015
0 people found
this helpful
I have used Andrews for about the last two to three years and have had an absolutely excellent service from them. Katie Finch is extremely knowledgeable and very helpful. The tenant they have found me is very good and the rent is paid promptly. Andrews ...
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“Very good at finding new tenants and giving advice on ......”

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Mar 10,2015
Minithumbup
Katie
By: 'Danny'
Mar 10,2015
0 people found
this helpful
Very good at finding new tenants and giving advice on what improvements need to be made. Prompt and effivient on all the paperwork. Totally reliable...
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Comment on agent fees
I have not done a comparison with other agents
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“Having owned my house from new and making it my ......”

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Feb 22,2015
Minithumbup
Katie
By: 'Rachel'
Feb 22,2015
0 people found
this helpful
Having owned my house from new and making it my family home for 5 years, I was nervous about renting it out. However, I need not have worried as Katie and her team found me the most amazing tenants, the rent is always paid on time ...
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“I used Andrews to let out my flat. I had ......”

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Jan 04,2015
Minithumbup
Katie
By: 'Melango'
Jan 04,2015
0 people found
this helpful
I used Andrews to let out my flat. I had never done this before and it wasn't by choice that I was letting out my flat. Andrews were very helpful and offered great advice! Katie is especially helpful! They found me a lovely tenant and ...
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“WELL!!!! We had paid a huge sum of money for ......”

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Jan 17,2014
Minithumbdown
By: 'unhappy'
Jan 17,2014
2 people found
this helpful
WELL!!!! We had paid a huge sum of money for the agency fees so they can sort everything out... this had to be given within 24 hours which we did not have... £500 we had to give!!! Anyway with that sorted we then had to go through ...
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What agent could do to change your mind?
Let us move into the property and have much better communication
Attached Filesnbsp;
Was this helpful? Yes
By: Andrews Head Office
May 02, 2014
View all comments (1)
Please contact Customer Services at Andrews Head office on [email protected] with more detailed information, so we can look into this matter and try to resolve your issues. ...

“We were badly let down by our first Agent and ......”

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Jan 18,2012
Minithumbup
By: 'Mr'
Jan 18,2012
4 people found
this helpful
We were badly let down by our first Agent and wasted 3 months with them. A change to Andrews proved much more active and ultimately successful. The house was more widely marketed and attracted 8 viewings. These were conducted by Andrews' staff so we had less to ...
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“The Manager and staff were outstanding in every way. They ......”

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Jan 18,2012
Minithumbup
By: 'Mrs'
Jan 18,2012
4 people found
this helpful
The Manager and staff were outstanding in every way. They were efficient, professional and caring; providing up to date feedback on a regular basis. I'm convinced that the smoothness of the sale resulted in a stress-free transaction and that was purely down to the unique ...
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“I bought and sold the same house through the Abingdon ......”

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Jan 03,2012
Minithumbup
Pat
By: 'J'
Jan 03,2012
4 people found
this helpful
I bought and sold the same house through the Abingdon Office. In both respects, I have been exceptionally pleased at the friendly, honest approach to business, and client management. When the recent sale stalled, the staff (most notably Pat Crews) dived into the mess, negotiating ...
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“Before instructing agent and after instructing agent the customer service ......”

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Jan 03,2012
Minithumbup
By: 'Mrs'
Jan 03,2012
3 people found
this helpful
Before instructing agent and after instructing agent the customer service given was excellent. The marketing of the property was also excellent along with the friendly, helpful and caring manner when communicating given by the staff at the branch. There were hiccups along the way on ...
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“Staff in letting department have very poor customer service skills, ......”

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Oct 09,2010
Minithumbdown
By: 'Jago'
Oct 09,2010
0 people found
this helpful
Staff in letting department have very poor customer service skills, and severe lack of communication. The entire letting process was carried out to an unprofessional standard, causing unnecessary stress to myself and Landlord. I will never use this company again, even if they had a ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Andrews, Abingdon OX14 5AX



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