• Anca Rosca
    Anca Rosca
  • James Foxen
    James Foxen
  • Melanie McAlpin
    Melanie McAlpin
Andrew reeves in orpington specialises in lettings and all of our staff are trained specifically to give a knowledgeable friendly service. The branch has been in the High Street for over 30 years and so it is well known and established.
Andrew Reeves

263 High Street Orpington
Kent
BR6 0NW

01689220137

Oct 30,2016
Minithumbdown
By:
Oct 30,2016
0 people found
this helpful
I have been having problems with a tenant for months, late payment not allowing an inspection etc. Finally, the tenant moves out, leaves a fully furnished house that we need to clear and clean and doesn't pay the rent for 2 months. Andrew Reeves refuse to give us back the deposit as the tenant doesn't want us to have it unless we agree not to go to court!!! This is madness. Andrew Reeves, Orpington are useless and refuse to help the landlord. I would NEVER do business with this company again...
read full review
Was this helpful? Yes
Aug 14,2016
Minithumbdown
By:
Aug 14,2016
0 people found
this helpful
I had the worst tenant ever my house was a mess She was meant to of been a good tenant so Andrew reeves said now I have had to take her to court to get the damages money I gave the management to this company but when we went to see the house it looked like they had never been to check the house mould every where Walls had holes in the garden was a mess I will never use this company again with my property's I am still fighting and will still until I get my damages money so get real references...
read full review
Was this helpful? Yes
Jul 01,2015
Minithumbup
By:
Jul 01,2015
0 people found
this helpful
I am a landlord and had the pleasure of dealing with James Foxen on a matter relating to my property that is let through Andrew Reeves In Orpington. My request was dealt with quickly and efficiently by James who in my opinion went above and beyond what was expected of him. As a result my matter was resolved and I was delighted with the service that I had received! James is extremely courteous and conscientious and a pleasure to do business with as are the rest of the team. I would recommend the...
read full review
Was this helpful? Yes
Jun 18,2015
Minithumbup
By:
Jun 18,2015
0 people found
this helpful
Melanie was so easy to deal with and very professional. She advised us as to what exactly needed to be done for the property to be let quickly and at a good rental, and having followed this we let within just over a week. I would thoroughly recommend Melanie(and her team James and Anca) who I had telephone conversations with and met in the branch, to any Landlord. All paperwork was fully explained and dealt with promptly. Very impressed....
read full review
Was this helpful? Yes
Nov 17,2014
Minithumbup
By:
Nov 17,2014
0 people found
this helpful
Anca was so efficient.i lead a tight schedule and I'm very busy.i would email or call anca and she would reply almost instantly.this is what I was hoping to get as moving house can b stressful as it is and Anca carried this out in a calm,professional manor. would highly recommend anca and her team down in orpington...
read full review
Comment on agent fees
Agents fees were a tad higher than most but as I progressed through to getting my house I saw i had a good team at the branch which all helped out in some way.
Was this helpful? Yes
Nov 16,2014
Minithumbup
By:
Nov 16,2014
0 people found
this helpful
Anca Rosca can describe as a professional agent who promptly answered my questions about the property that was to rent an agreeable person always smiling and a trustworthy person....
read full review
Comment on agent fees
Andrew Reeves was recommended to me by a friend who rented a property, so I got to know Anca Rosca, is a professional who knows how to do their job, took care of all the documents needed to rent the house, I recommend without retentions.
Was this helpful? Yes
Nov 03,2014
Minithumbup
By:
Nov 03,2014
0 people found
this helpful
I have used Andrew reeves for a number of years to let out my property. The office have been extremely helpful and have always attended and delivered anything that I have asked. I would like to say thank you to the team at Orpington especially James Foxen and Anca Rosca who have been extremely helpful. I highly recommend Andrew Reeves in Orpington....
read full review
Comment on agent fees
Fees were good at the time for the amount of work that was carried out.
Was this helpful? Yes
Nov 01,2014
Minithumbup
By:
Nov 01,2014
0 people found
this helpful
We are new landlords with no experience at all in the area. We spoke to Melanie and her team early on in the process and they helped us through the whole thing, from what sort of property to buy with estimates of the level of the rent we might expect, and how to present the property and what should be done and what should not. Good tenants were found quickly and as the properties are fully managed we have no worries....
read full review
Was this helpful? Yes
Oct 28,2014
Minithumbup
By:
Oct 28,2014
0 people found
this helpful
We got a house through Andrew Reeves and Anca was our Agent. From the time we viewed the property to when we signed the papers and moved in, Anca was extremely helpful and very professional. She was always on hand to answer our questions and allayed our concerns about the area (we were moving in from a different borough). She even recommended a gym! We highly recommend her. Five stars for sure!...
read full review
Comment on agent fees
I did feel the fees were a bit high
Was this helpful? Yes
Oct 16,2014
Minithumbup
By:
Oct 16,2014
0 people found
this helpful
I approached Andrew Reeves, as they are solely a Letting Agent, to help me search for my first tenant. I am so pleased that I did because I received a fantastic service. The negotiator who helped me was James Foxen, who throughout the search was communicative, helpful, polite and continually made me feel that my search for a good tenant was important to him. The property I was advertising for rent did not appeal to a lot of people, for various reasons, e.g. road/small kitchen, but James did n...
read full review
Comment on agent fees
I think for the amount of work carred out by James Foxed in finding me a suitable tenant, the fees were appropriate.
Was this helpful? Yes
Oct 15,2014
Minithumbup
By:
Oct 15,2014
0 people found
this helpful
James Foxen has delivered an excellent service and I am happy to recommend him. I found his approach highly professional and enthusiastic always helpful. James Foxen is very knowledgable and provided excellent advice when needed....
read full review
Was this helpful? Yes
Oct 15,2014
Minithumbup
By:
Oct 15,2014
0 people found
this helpful
James has delivered an excellent service and I am happy to recommend him. I found his approach highly professional and enthusiastic always helpful. James is very knowledgable and provided excellent advice when needed....
read full review
Was this helpful? Yes
Oct 10,2014
Minithumbup
By:
Oct 10,2014
0 people found
this helpful
We were new customers and were guided with much care and professionalism. We were delighted by the customer service offered to us, and will definitely consider using James's services again....
read full review
Was this helpful? Yes
Oct 08,2014
Minithumbup
By:
Oct 08,2014
1 people found
this helpful
After being settled in a home for 4 years it was quite scary to make a decision that it would be better for me and my daughter to find somewhere else to live and then to be told that I had to be out by a certain date made the ordeal for me even more stressful. James Foxen at Andrew Reeves was really helpful from the first initial phone call to moving day and even after I was all settled in. He listened to my requirements, found me the perfect house and answered every single call and email, a...
read full review
Comment on agent fees
Very fair fees for the amount of work carried out in such a short space of time.
Was this helpful? Yes
Areas covered
  • BR5
  • BR6
  • BR7
  • BR8
  • TN14
  • BR2
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£114,000
  • Max: Β£114,000

Letting
  • Min: Β£0
  • Max: Β£114,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 2 5 0 0 0 0 0 0 0
Anca Rosca Anca Rosca
Senior Negotiator
4 reviews

About Anca I have a background in Sales over some eight years, and moved into lettings with Andrew Reeves in July 2012. Since then I have gained the knowledge and training to become a Senior Negotiator. *Areas View full profile
James Foxen James Foxen
Negotiator
8 reviews

About James I have been with Countrywide for one year, and started my career with the Mann Countrywide office in South Croydon, moving closer to home in Orpington to join Andrew Reeves Countrywide in the High Str View full profile
Melanie McAlpin Melanie McAlpin
Branch Manager
3 reviews

About Melanie I have been in the Letting industry for ten years bringing with me office management and PA experience starting with Countrywide in West Wickham my home town as a Trainee Negotiator and moving to Pett View full profile

Job vacancies

Please see a list of jobs available

Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee Β£50 per tenant

- Referencing Fee Β£75 per tenant

- Check-in fee - minimum of Β£72.00

- Tenancy Agreement Β£300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee Β£100 per guarantor

- Agreement of Guarantee Β£75

- And if the tenant is a company:

- Company Referencing Fee Β£175

- Β£125 for any extension agreements<

Other Charges:

- Change of Sharer Β£300

- Extension Agreements Β£125

- Outgoing reference fee Β£24

Optional extras if agreed:

- Express Move-In within 3 days Β£100

- Express Move-In within 5 days Β£50

- Saturday Move-In Β£60

- Change of Sharer Β£300

- Pet licence fee Β£75
Last updated at 11:21 AM 08/06/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:21 AM 08/06/2015 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.