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Andrew Grant

5 New Road Bromsgrove
Hereford and Worcester
B60 2HX

01527 579977

Aug 04,2015
Minithumbdown
By:
Aug 04,2015
1 people found
this helpful
A very poor service from start to finish. Inadequate vetting & referencing of their selected tenants for our property and a lack of ensuring that the terms of the let were complied with. Completely dishonest when advising us what cover was provided in return for the management fees. Once the tenants had defaulted on the rental agreement little action was taken to redress the situation until we threatened to involve the Ombudsman. After finally offering a financial settlement due to their neg...
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What agent could do to change your mind?
We were advised that we would pay a higher fee to guarantee rent payments (the fees are not published, only advised by their staff). Once the tenants defaulted, we were then advised that the fees did not include a rent guarantee.
Comment on agent fees
We were advised that we would pay a higher fee to guarantee rent payments (the fees are not published, only advised by their staff). Once the tenants defaulted, we were then advised that the fees did not include a rent guarantee.
Was this helpful? Yes
Jan 20,2015
Minithumbup
By:
Jan 20,2015
0 people found
this helpful
I have used Andrew Grant for both selling and buying and they were pretty good in both areas. Our agent was helpful and honest and did her best to get viewings for our house. Similarly she was helpful in finding suitable properties to buy. Also, unlike some other agents they are more upfront and realistic, both in pricing your property and in evaluating others. The only negative was that the agent was very eager for us to manage viewings of our property. If using this agent you should be cle...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £190,000
  • Max: £190,000

Letting
  • Min: £0
  • Max: £0



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