• Luke Sellick
    Luke Sellick
  • Kim Allen
    Kim Allen
  • Denny Ferrara
    Denny Ferrara
  • Tracy Allen
    Tracy Allen
  • Max Allen
    Max Allen
  • Barbara Haddock
    Barbara Haddock
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    Francesca Harris
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    Joanne Hughes
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    Denny Ferrara
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    Barbara haddock
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    Max Allen
No description for branch.
Allen Heritage Estate Agents

131 High Street West Wickham
Kent
BR4 0LU

020 8777 3000
Nov 12,2017
Minithumbup
Barbara haddock
Max Allen
By: 'Claire'
Nov 12,2017
0 people found
this helpful
Very professional throughout the whole letting process. Was kept informed, and made to feel comfortable. I would use them again...
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Comment on agent fees
Fees were what was published but was within the norm
Was this helpful? Yes
By: Barbara Haddock
Nov 15, 2017
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Thanks much appreciated. ...
Nov 01,2017
Minithumbup
Barbara Haddock
By: 'Nev'
Nov 01,2017
0 people found
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First class friendly service .Would thoroughly recommend, for letting or management purposes. Good local knowledge and good access to value for money tradesmen when things go wrong....
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Comment on agent fees
Good
Was this helpful? Yes
By: Barbara Haddock
Nov 01, 2017
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Thanks much appreciated ...
Oct 30,2017
Minithumbup
Barbara Haddock
By: 'L. Moore'
Oct 30,2017
0 people found
this helpful
I found Barbara Haddock very helpful when I have rang with any questions and she has sorted them quickly and kept me in the loop....
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Comment on agent fees
The fees are are about average I suppose as I have not rented out a property before.
Was this helpful? Yes
By: Barbara Haddock
Oct 31, 2017
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Thanks Lorraine ...
Oct 26,2017
Minithumbup
Denny Ferrara
By: 'Yvonne'
Oct 26,2017
0 people found
this helpful
We have always found all the staff at Allen Heritage to be extremely efficient and professional. They 'rescued' us several years ago when our previous letting agents went out of business. Everything has gone smoothly with our property since then, they always found very reliable tenants and dealt with maintenance issues very promptly....
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Comment on agent fees
We think that these are very competitive.
Was this helpful? Yes
By: Barbara Haddock
Oct 26, 2017
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Many Thanks, much appreciated ...
Oct 23,2017
Minithumbup
Barbara Haddock
By: 'Mrs B'
Oct 23,2017
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this helpful
Very helpful and always deals with things in a prompt and professional manner. Have been pleased with the service provided over the past 6 years....
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By: Barbara Haddock
Oct 23, 2017
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Much appreciated. Many Thanks ...
Oct 23,2017
Minithumbup
Barbara Haddock
By: 'Bill & Marion'
Oct 23,2017
0 people found
this helpful
We have let our house with Allen Heritage for the last 10 years. We presently deal with Barbara Haddock who looks after us most pleasantly and efficiently....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
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Much appreciated, many thanks ...
Oct 20,2017
Minithumbup
Barbara Haddock
By: 'IP'
Oct 20,2017
0 people found
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I found Barbara to be a pleasant and helpful person with a professional attitude in the time I had contact with Barbara....
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Comment on agent fees
The fees are very competitive and good value for money.
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
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Many thanks, much appreciated ...
Oct 20,2017
Minithumbup
Barbara Haddock
Denny Ferrara
By: 'Louise'
Oct 20,2017
0 people found
this helpful
We were looking for a letting agents with local knowledge and great customer care - the great service we have received from Barbara, Denny, Tracy and all the team at Allen Heritage exceeded even our high expectations. Highly recommended!...
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Comment on agent fees
Worth every penny :)
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
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Many Thanks, much appreciated. ...
Oct 19,2017
Minithumbup
Denny Ferrara
By: 'Diane Pace(on behalf of Raymond Griffey)'
Oct 19,2017
0 people found
this helpful
I found Denny to be very helpful in dealing with the renewal of my elderly brother's Tenancy Agreement, which Bromley Housing Benefit Dept needed by 28th October or it would affect his benefits. Denny dealt with the matter efficiently and made what could have been a stressful situation into a straight forward one, also with over a week to get it to the council by 28th October. Diane Pace(on behalf of Raymond Griffey)...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 17,2017
Minithumbup
Barbara Haddock
By: 'Colin C'
Oct 17,2017
0 people found
this helpful
Been with them for a few years now- they have been great since day one. Barb is always especially helpful!...
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Comment on agent fees
Very competatice
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...
Oct 12,2017
Minithumbup
Barbara Haddock
Denny Ferrara
By: 'Andy S'
Oct 12,2017
0 people found
this helpful
Professional and courteous service. Easy to chat to, excellent job done. My property is in safe hands with these guys....
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Comment on agent fees
Very Fair
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...
Oct 06,2017
Minithumbup
By: 'Mrs Salter'
Oct 06,2017
0 people found
this helpful
Allen Heritage were extremely helpful and professional when they sold my property in Downderry Road. The property sold very quickly (after the first open day in fact!) and for a good price. I found all of the team helpful and professional. Would certainly recommend to anyone who is selling a property....
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Comment on agent fees
Fees were very fair.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Joanne Hughes
Kim Allen
By: 'Mr Halliday'
Sep 05,2017
0 people found
this helpful
Our whole experience with ALL of the team at AH was excellent from start to finish. Ours was not an easy sale by any means and was fraught with complications. Our first buyer pulled out 2 weeks prior to exchange leaving us in real danger of losing the house we'd set our hearts on and we were devastated. However, Kim was invaluable and often worked out of hours to help us find another buyer quickly. This was achieved but there was now real pressure up the chain to complete quickly and this is whe...
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Comment on agent fees
Fair price. You get what you pay for.
Was this helpful? Yes
Jul 19,2017
Minithumbup
Joanne Hughes
By: 'Seller'
Jul 19,2017
0 people found
this helpful
A very professional job done in difficult circumstances, overseen every step of the way by Joanne Hughes , letting us know what was going on and pushing for exchange. Delighted with the service we received...
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Was this helpful? Yes
Jun 12,2017
Minithumbup
By: 'Jackie Black'
Jun 12,2017
0 people found
this helpful
Professional down to earth advice and guidance throughout the selling process. Always kept well informed about viewings and feedback. As a result of feedback further discussions had to decide ongoing strategy. Very happy with the overall service....
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Mar 29,2017
Minithumbup
By: 'Luke'
Mar 29,2017
0 people found
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Can only speak very highly of the service provided to us by both Lucinda and Tina. Ours was a complicated and long chain, and it almost fell through a number of times but not once did we feel like Lucinda and Tina were acting in bad faith or acting in a mercenary fashion. The only reason this isn't a 5-star review is because there was a definite drop in quality when neither Lucinda nor Tina were handling our purchase....
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Mar 23,2017
Minithumbup
By: 'Herman ForresterSe6'
Mar 23,2017
0 people found
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Lucinda Cregan over the past year has been a great help to me. She found me the perfect house in Shirley Park but due to health reasons I had to pull out of the sale. I live in Catford and had no idea what Shirley was like as a place to live and Lucinda with her knowledge of the area guided me on the better parts of Shirley. She has been very patient with me and has always accommodated me on the numerous amount of viewings I have been on. Over the past year we have developed a really good relat...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2017
Minithumbup
By: 'Nessa'
Mar 08,2017
0 people found
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I have been dealing with Allen heritage for nearly a year through two sales, the first falling through. Absolutely excellent service throughout my ordeal. Lucinda was my point of call and gave me outstanding help and assistance throughout. Nothing was out of her reach, with contacting people, solicitors and always keeping me up to date. I could not have asked for a better point of contact. Friendly, consistent and sincere (even on her day off) emails were always returned, even at nighttime. That...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
By: 'Geoff'
Feb 10,2017
0 people found
this helpful
Professional down to earth advice and guidance throughout the selling process. Always kept well informed about viewings and feedback. As a result of feedback further discussions had to decide ongoing strategy. Very happy with the overall service....
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Comment on agent fees
In view of all the work undertaken from initial marketing of the property, phone calls, arranging and attending viewings, providing feedback and guidance, the fee was quite reasonable. Good to be involved in the process without the stress of showing people around the property.
Was this helpful? Yes
Feb 02,2017
Minithumbup
By: 'Karen'
Feb 02,2017
0 people found
this helpful
A wonderful service from both Lucinda and Zoe while purchasing a house through the west wickham branch. Viewing requests were always accommodated and Lucinda ensured progress was quick, efficient and that we were always kept up to date with the process. A very warm and friendly team that made the whole experience much less stressful....
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Comment on agent fees
not applicable as a purchaser
Was this helpful? Yes
Feb 01,2017
Minithumbup
By: 'Polly'
Feb 01,2017
0 people found
this helpful
selling a house and buying is one of the most traumatic things to happen, Lucinda has kept me sane, very helpful and kept us informed all the time as to what was taking place, i would highly recommend Allen Heritage. Thank you to all the staff...
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Comment on agent fees
worth every penny
Was this helpful? Yes
Jan 31,2017
Minithumbup
By: 'Pippa and James'
Jan 31,2017
0 people found
this helpful
We were delighted with how Lucinda handled our sale and purchase, with what was a very challenging transaction. Lucinda really pulled out the stops to make it happen, regularly contacting us and chasing up queries, late into the evening and even on her holiday. We do feel that if it wasn't for Lucinda, we would still be in our old home! Many thanks Pippa, James and Joshy...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 23,2017
Minithumbup
Barbara Haddock
By: 'AJN'
Jan 23,2017
0 people found
this helpful
We had initially instructed Allen Heritage to sell our family home but when a buyer had to pull out they were very quick to help us find a tenant to rent our property so we were still able to secure the new home we wanted. The whole team were there to help and advise us, as first time Landlords the support, personal attention and reassurance made the whole process work smoothly. Both Tina and Barbara worked hard on our behalf and are supported by a great team. Some 2 years later within weeks of...
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Comment on agent fees
Fees were competitive
Was this helpful? Yes
Jan 23,2017
Minithumbup
Barbara Haddock
By: 'Dave K'
Jan 23,2017
0 people found
this helpful
Renting can be quiet a daunting thing with a family. All you want is to create a safe and homely environment and not have to worry about moving every year or having a bad experience with your landlord. All I can say is that Tina & Barbara from Allen Heritage excel at this. They seem to make it their absolute goal to make sure the home is right for you and when and if a problem pops up it gets dealt with straight away.....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 12,2016
Minithumbup
By: 'DW'
Dec 12,2016
0 people found
this helpful
There was little contest in choosing Allen Heritage to sell my mother's property. Their professionalism and efficiency stood out, from my initial enquiry until completion. Clear, friendly guidance and support throughout the process, with very regular communication from Tina Baylis and Lucinda Cregan was so helpful and reassuring. I have no hesitation in recommending Allen Heritage....
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Was this helpful? Yes
Nov 26,2016
Minithumbup
By: 'Don and Barbara Greenwood'
Nov 26,2016
0 people found
this helpful
Zoe has been very helpful and pleasant to deal with and would highly recommend her, in our opinion she is an asset to to the branch and business....
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Comment on agent fees
We do not think this applies
Was this helpful? Yes
Nov 09,2016
Minithumbup
By: 'E Treseder'
Nov 09,2016
0 people found
this helpful
We found Lucinda to be extremely helpful and efficient throughout the whole process. Lucinda really went the extra mile and provided an excellent and friendly service....
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Was this helpful? Yes
Nov 09,2016
Minithumbup
By: 'Ray smith'
Nov 09,2016
0 people found
this helpful
The guys went out of their way with the sale of our house,they are the best estate agent in the area and are so helpful and i can not rate them high enough....
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Comment on agent fees
The fees were very good
Was this helpful? Yes
Nov 06,2016
Minithumbup
By: 'S McFadyen'
Nov 06,2016
0 people found
this helpful
Lucinda and the team have worked exceptionally hard to sell our house and ensure we were able to purchase our new family home. Communication has been excellent, with regular phone calls and emails updating us with any progress. As our chain became more complicated Lucinda ensured things ran smoothly so we could finally exhange....
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Was this helpful? Yes
Oct 23,2016
Minithumbup
By: 'Sarah Sherriffs'
Oct 23,2016
0 people found
this helpful
I have so many good things to say about Lucinda. Everyone know what a difficult process selling a house is but Lucinda made the whole process so much easier. Extremely helpful and always responding to queries straight away. Very personable estate agents. Would definitely recommend them....
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Comment on agent fees
Agent fees were good.
Was this helpful? Yes
Areas covered
  • BR4
  • West Wickham
  • BR2
  • Coney Hall
  • BR3
  • Hayes
  • BR1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £44,500
  • Max: £620,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 6 0 50 0 21 0 4 0
Luke Sellick Luke Sellick
41 reviews

About Luke Luke has been with the company virtually since we opened and has been working with the MD since the age of 18! Luke's knowledge of the local area and community is superb and makes him the perfect agen View full profile
Kim Allen Kim Allen
7 reviews

About Kim Kim started with us in 1999 as a very keen negotiator and, after a short career break to have 2 children, is back as keen as ever! View full profile
Denny Ferrara Denny Ferrara
43 reviews

About Denny Denny already had a wealth of experience when he joined us in 2005 and now puts this knowledge to great use successfully heading our flourishing Lettings & Management department. View full profile
Tracy Allen Tracy Allen
11 reviews

About Tracy Tracy has been with Allen Heritage since way back in 1999 and is responsible for the rent collection and Management of our clients' portfolios. View full profile
Max Allen Max Allen
8 reviews

About Max Max has worked for Allen Heritage in both the sales and lettings departments gaining a wealth of experience that he know puts to good use. View full profile
Barbara Haddock Barbara Haddock
49 reviews

About Barbara Barb came to Allen Heritage with many years of experience in customer relations and uses this to great affect liaising with our clients, making sure they are updated and as happy as possible with all View full profile
Francesca Harris Francesca Harris
1 reviews

About Francesca No description set View full profile
Joanne Hughes Joanne Hughes
2 reviews

About Joanne No description set View full profile
Denny Ferrara - upload your photo Denny Ferrara
1 reviews

About Denny No description set View full profile
Barbara haddock - upload your photo Barbara haddock
1 reviews

About Barbara No description set View full profile
Max Allen - upload your photo Max Allen
1 reviews

About Max No description set View full profile

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Last updated at 11:12 AM 27/01/2016 by allAgents

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Last updated at 11:12 AM 27/01/2016 by allAgents

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