• Staff picture
    Luke
  • Staff picture
    Kim
  • Staff picture
    Denny
  • Staff picture
    Tracy
  • Staff picture
    Max
  • Staff picture
    Barbara
  • Staff picture
    Joanne
  • Staff picture
    Denny
  • Staff picture
    Barbara
  • Staff picture
    Barbara
  • Staff picture
    Angela
  • Staff picture
    Lauren
No description for branch.
Nov 27,2017
Minithumbup
Angela
Kim
By: 'Margaret Howard'
Nov 27,2017
0 people found
this helpful
We dealt With Angela the majority of the time whilst we were purchasing our property. She was always very helpful and courteous. We would recommend Max Allen to our friends....
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Comment on agent fees
We were not charged fees as we were purchasing.
Was this helpful? Yes
Nov 25,2017
Minithumbup
Denny
Barbara
By: 'T & L'
Nov 25,2017
0 people found
this helpful
Friendly and professional support from Denny, Barbara and others. We have become landlords in West Wickham for the first time and they took us through the process of letting smoothly and simply - even when things got a little tricky - and are continuing this ...
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Comment on agent fees
Fee levels are reasonable. There are certainly some agents who are far more expensive.
Was this helpful? Yes
By: Barbara Haddock
Nov 27, 2017
View all comments (1)
Thank you much appreciated. ...
Nov 24,2017
Minithumbup
By: 'Janice'
Nov 24,2017
0 people found
this helpful
Everyone in the branch was friendly and helpful. Their knowledge of the type of property, the area and the property market was positive and they worked hard to promote the property I was selling and all was done and dusted in less than 6 months. I ...
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Comment on agent fees
I have not dealt in the property market for some time but I was not suprised by the amount of the fees. Being aware of my circumstances they were very fair and kept their word.
Was this helpful? Yes
Nov 20,2017
Minithumbup
By: 'David'
Nov 20,2017
0 people found
this helpful
Allen Heritage have been managing my property rental for a number of years now. Their service, from arranging the tenancy agreement, to rental collection, regular visits to, and reporting on the property, and efficiently dealing with any issues raised by the tenants has been excellent ...
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
By: Barbara Haddock
Nov 25, 2017
View all comments (1)
Thank you much appreciated ...
Nov 12,2017
Minithumbup
Barbara
Max
By: 'Claire'
Nov 12,2017
0 people found
this helpful
Very professional throughout the whole letting process. Was kept informed, and made to feel comfortable. I would use them again...
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Comment on agent fees
Fees were what was published but was within the norm
Was this helpful? Yes
By: Barbara Haddock
Nov 15, 2017
View all comments (1)
Thanks much appreciated. ...
Nov 01,2017
Minithumbup
Barbara
By: 'Nev'
Nov 01,2017
0 people found
this helpful
First class friendly service .Would thoroughly recommend, for letting or management purposes. Good local knowledge and good access to value for money tradesmen when things go wrong....
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Comment on agent fees
Good
Was this helpful? Yes
By: Barbara Haddock
Nov 01, 2017
View all comments (1)
Thanks much appreciated ...
Oct 30,2017
Minithumbup
Barbara
By: 'L. Moore'
Oct 30,2017
0 people found
this helpful
I found Barbara Haddock very helpful when I have rang with any questions and she has sorted them quickly and kept me in the loop....
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Comment on agent fees
The fees are are about average I suppose as I have not rented out a property before.
Was this helpful? Yes
By: Barbara Haddock
Oct 31, 2017
View all comments (1)
Thanks Lorraine ...
Oct 26,2017
Minithumbup
Denny
By: 'Yvonne'
Oct 26,2017
0 people found
this helpful
We have always found all the staff at Allen Heritage to be extremely efficient and professional. They 'rescued' us several years ago when our previous letting agents went out of business. Everything has gone smoothly with our property since then, they always found very reliable ...
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Comment on agent fees
We think that these are very competitive.
Was this helpful? Yes
By: Barbara Haddock
Oct 26, 2017
View all comments (1)
Many Thanks, much appreciated ...
Oct 23,2017
Minithumbup
Barbara
By: 'Mrs B'
Oct 23,2017
0 people found
this helpful
Very helpful and always deals with things in a prompt and professional manner. Have been pleased with the service provided over the past 6 years....
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Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Much appreciated. Many Thanks ...
Oct 23,2017
Minithumbup
Barbara
By: 'Bill & Marion'
Oct 23,2017
0 people found
this helpful
We have let our house with Allen Heritage for the last 10 years. We presently deal with Barbara Haddock who looks after us most pleasantly and efficiently....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Much appreciated, many thanks ...
Oct 20,2017
Minithumbup
Barbara
By: 'IP'
Oct 20,2017
0 people found
this helpful
I found Barbara to be a pleasant and helpful person with a professional attitude in the time I had contact with Barbara....
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Comment on agent fees
The fees are very competitive and good value for money.
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many thanks, much appreciated ...
Oct 20,2017
Minithumbup
Barbara
Denny
By: 'Louise'
Oct 20,2017
0 people found
this helpful
We were looking for a letting agents with local knowledge and great customer care - the great service we have received from Barbara, Denny, Tracy and all the team at Allen Heritage exceeded even our high expectations. Highly recommended!...
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Comment on agent fees
Worth every penny :)
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (2)
Many Thanks, much appreciated. ...
Oct 19,2017
Minithumbup
Denny
By: 'Diane Pace(on behalf of Raymond Griffey)'
Oct 19,2017
0 people found
this helpful
I found Denny to be very helpful in dealing with the renewal of my elderly brother's Tenancy Agreement, which Bromley Housing Benefit Dept needed by 28th October or it would affect his benefits. Denny dealt with the matter efficiently and made what could have been ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 17,2017
Minithumbup
Barbara
By: 'Colin C'
Oct 17,2017
0 people found
this helpful
Been with them for a few years now- they have been great since day one. Barb is always especially helpful!...
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Comment on agent fees
Very competatice
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...
Oct 12,2017
Minithumbup
Barbara
Denny
By: 'Andy S'
Oct 12,2017
0 people found
this helpful
Professional and courteous service. Easy to chat to, excellent job done. My property is in safe hands with these guys....
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Comment on agent fees
Very Fair
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...
Oct 06,2017
Minithumbup
By: 'Mrs Salter'
Oct 06,2017
0 people found
this helpful
Allen Heritage were extremely helpful and professional when they sold my property in Downderry Road. The property sold very quickly (after the first open day in fact!) and for a good price. I found all of the team helpful and professional. Would certainly recommend to ...
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Comment on agent fees
Fees were very fair.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Joanne
Kim
By: 'Mr Halliday'
Sep 05,2017
0 people found
this helpful
Our whole experience with ALL of the team at AH was excellent from start to finish. Ours was not an easy sale by any means and was fraught with complications. Our first buyer pulled out 2 weeks prior to exchange leaving us in real danger of ...
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Comment on agent fees
Fair price. You get what you pay for.
Was this helpful? Yes
Jul 19,2017
Minithumbup
Joanne
By: 'Seller'
Jul 19,2017
0 people found
this helpful
A very professional job done in difficult circumstances, overseen every step of the way by Joanne Hughes , letting us know what was going on and pushing for exchange. Delighted with the service we received...
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Was this helpful? Yes
Jun 12,2017
Minithumbup
By: 'Jackie Black'
Jun 12,2017
0 people found
this helpful
Professional down to earth advice and guidance throughout the selling process. Always kept well informed about viewings and feedback. As a result of feedback further discussions had to decide ongoing strategy. Very happy with the overall service....
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Was this helpful? Yes
Mar 29,2017
Minithumbup
By: 'Luke'
Mar 29,2017
0 people found
this helpful
Can only speak very highly of the service provided to us by both Lucinda and Tina. Ours was a complicated and long chain, and it almost fell through a number of times but not once did we feel like Lucinda and Tina were acting in ...
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Was this helpful? Yes
Mar 23,2017
Minithumbup
By: 'Herman ForresterSe6'
Mar 23,2017
0 people found
this helpful
Lucinda Cregan over the past year has been a great help to me. She found me the perfect house in Shirley Park but due to health reasons I had to pull out of the sale. I live in Catford and had no idea what Shirley ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2017
Minithumbup
By: 'Nessa'
Mar 08,2017
0 people found
this helpful
I have been dealing with Allen heritage for nearly a year through two sales, the first falling through. Absolutely excellent service throughout my ordeal. Lucinda was my point of call and gave me outstanding help and assistance throughout. Nothing was out of her reach, with ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
By: 'Geoff'
Feb 10,2017
0 people found
this helpful
Professional down to earth advice and guidance throughout the selling process. Always kept well informed about viewings and feedback. As a result of feedback further discussions had to decide ongoing strategy. Very happy with the overall service....
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Comment on agent fees
In view of all the work undertaken from initial marketing of the property, phone calls, arranging and attending viewings, providing feedback and guidance, the fee was quite reasonable. Good to be involved in the process without the stress of showing people around the property.
Was this helpful? Yes
Feb 02,2017
Minithumbup
By: 'Karen'
Feb 02,2017
0 people found
this helpful
A wonderful service from both Lucinda and Zoe while purchasing a house through the west wickham branch. Viewing requests were always accommodated and Lucinda ensured progress was quick, efficient and that we were always kept up to date with the process. A very warm and ...
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Comment on agent fees
not applicable as a purchaser
Was this helpful? Yes
Feb 01,2017
Minithumbup
By: 'Polly'
Feb 01,2017
0 people found
this helpful
selling a house and buying is one of the most traumatic things to happen, Lucinda has kept me sane, very helpful and kept us informed all the time as to what was taking place, i would highly recommend Allen Heritage. Thank you to all the ...
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Comment on agent fees
worth every penny
Was this helpful? Yes
Jan 31,2017
Minithumbup
By: 'Pippa and James'
Jan 31,2017
0 people found
this helpful
We were delighted with how Lucinda handled our sale and purchase, with what was a very challenging transaction. Lucinda really pulled out the stops to make it happen, regularly contacting us and chasing up queries, late into the evening and even on her holiday. We ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 23,2017
Minithumbup
Barbara
By: 'AJN'
Jan 23,2017
0 people found
this helpful
We had initially instructed Allen Heritage to sell our family home but when a buyer had to pull out they were very quick to help us find a tenant to rent our property so we were still able to secure the new home we wanted. ...
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Comment on agent fees
Fees were competitive
Was this helpful? Yes
Jan 23,2017
Minithumbup
Barbara
By: 'Dave K'
Jan 23,2017
0 people found
this helpful
Renting can be quiet a daunting thing with a family. All you want is to create a safe and homely environment and not have to worry about moving every year or having a bad experience with your landlord. All I can say is that Tina &...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 12,2016
Minithumbup
By: 'DW'
Dec 12,2016
0 people found
this helpful
There was little contest in choosing Allen Heritage to sell my mother's property. Their professionalism and efficiency stood out, from my initial enquiry until completion. Clear, friendly guidance and support throughout the process, with very regular communication from Tina Baylis and Lucinda Cregan was so ...
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Was this helpful? Yes
Nov 26,2016
Minithumbup
By: 'Don and Barbara Greenwood'
Nov 26,2016
0 people found
this helpful
Zoe has been very helpful and pleasant to deal with and would highly recommend her, in our opinion she is an asset to to the branch and business....
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Comment on agent fees
We do not think this applies
Was this helpful? Yes
Areas covered
  • BR4
  • West Wickham
  • BR2
  • Coney Hall
  • BR3
  • Hayes
  • BR1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £44,500
  • Max: £620,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 6 0 51 0 21 0 5 0
Staff picture Luke
(41)

Staff picture Kim
(9)

Staff picture Denny
(45)

Staff picture Tracy
(11)

Staff picture Max
(9)

Staff picture Barbara
(51)

Staff picture Joanne
(2)

Staff picture Denny
(2)

Staff picture Barbara
(1)

Staff picture Barbara
(1)

Staff picture Angela
(1)

Staff picture Lauren
(0)

Fees

No fees set.
Last updated at 11:12 AM 27/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:12 AM 27/01/2016 by allAgents

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Branch - West Wickham, BR4

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