• Tina Baylis
    Tina Baylis
  • Luke Sellick
    Luke Sellick
  • Robert Allen
    Robert Allen
  • Kim Allen
    Kim Allen
  • Denny Ferrara
    Denny Ferrara
  • Tracy Allen
    Tracy Allen
  • Max Allen
    Max Allen
  • Barbara Haddock
    Barbara Haddock
  • upload your photo
    Sue Ralston
  • Lucinda Cregan
    Lucinda Cregan
  • Amy Cooper
    Amy Cooper
  • upload your photo
    Lucinda Cregan
  • claim your profile
    Luke Sellick
  • claim your profile
    Tina Baylis
No description for branch.
Allen Heritage Estate Agents

151 Wickham Road Shirley, Croydon
Greater London
CR0 8TE

020 8656 2525

Oct 27,2016
Minithumbup
By:
Oct 27,2016
Featured Review
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What can i say about Allen Heritage and in particular Tina and Lucinda. We researched long and hard when looking for an estate agents to sell our beautiful home. Met with all the local ones for our area and surrounding area and even met with a number of online estate agents too. So glad we made the decision to go with Allen Heritage as a sole agent. These guys do not only care about selling your home, they also care about you too....
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Good
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Sep 19,2016
Minithumbup
By:
Sep 19,2016
Featured Review
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We were very happy with the level of service provided from start to finish. The valuation in the first place by Luke Sellick was fair and honest. The after service provided by Lucinda Cregan was in our view very professional and carried out in a well informed and friendly manner that made you feel that you were the important people in the whole transaction. We would have no hesitation following our experience, in recommending Allen Heritage to anyone....
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Comment on agent fees
We believe the fees were reasonable for the level of service provided.
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By: Allen Heritage
Sep 19, 2016
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Thank you for writing your review. Luke and Lucinda were really pleased to hear your kind words. We hope everything goes well in the future and if you need anything from us, please do not hesitate to ask.....
Mar 11,2016
Minithumbup
By:
Mar 11,2016
Featured Review
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Tina has been extremely helpful throughout the whole process. Without her help and assistance I don't think I could have managed this house buying process....
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Comment on agent fees
Reasonable
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Dec 14,2015
Minithumbup
By:
Dec 14,2015
Featured Review
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Fantastic service by all the people involved with our sale. Lucinda went above and beyond her sales duties for us. We really appreciate everyone's time and expertise in selling our house in just 3.5 weeks! We highly recommend Allen Heritage Shirley and West Wickham....
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Comment on agent fees
Very happy with the percentage given as a fee for this agent
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By: Allen Heritage
Apr 06, 2016
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Thank you for your lovely review. We're so pleased to hear you were happy with our service and Lucinda was more than happy to go above and beyond. Wishing you all the best in the future.....
Nov 27,2015
Minithumbup
By:
Nov 27,2015
Featured Review
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We have received amazing service from Kim. She is a great agent, one of the best....
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By: Allen Heritage
Apr 06, 2016
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Thank you for taking the time to write your review, Kim was delighted to hear your comments.....
Nov 05,2015
Minithumbup
By:
Nov 05,2015
0 people found
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I could not fault both Sue Ralston and Lucinda Cregan - they were relentless in chasing up both Solicitors and the Vendor to ensure a smooth transaction - they kept me informed the whole time by email as requested - I would highly recommend them both to anyone....
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By: Allen Heritage
Nov 13, 2015
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Thank you for taking the time to write us a review. Lucinda and Sue were really pleased to hear that they helped make the whole process as smooth as possible. Sue, Lucinda & the team wish you all the best in the future.....
Jun 16,2015
Minithumbup
By:
Jun 16,2015
0 people found
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We was handled by Tina at first, who we found very friendly and very helpful from negotiating the purchase to finish. We had met Tina several years ago when we attempted to move and found her as warm and welcoming then, which is why I was pleased our purchase was through them. Sue was equally great, keen to progress the sale and always persisted to contact if she was unable to speak with me. I have no hesitation in recommending Allen Heritage....
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By: Allen Heritage
Oct 15, 2015
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Tina and Sue were really pleased to read your lovely message and wish you all the best for the future.....
Jun 16,2015
Minithumbup
By:
Jun 16,2015
0 people found
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After a disappointing experience with another local agent we commissioned Allen Heritage to market our property. From the initial valuation to the marketing of the property we could not fault the service and received our first offer at the full market price in less than a week....
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Jun 11,2015
Minithumbup
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Jun 11,2015
0 people found
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I found Tina to be very professional and proactive in trying to progress the purchase, without being'pushy'. On the occasions I left messages, my calls were returned promptly and emails were never ignored. If in the future I ever need to sell my property, I will without question ask Alan Heritage to deal with it for me....
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Aug 11,2014
Minithumbup
By:
Aug 11,2014
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Tina, Luke and Barbara were all very efficient and professional. The service they gave me was excellent. I felt that they were doing all they could to make my move as stress free as it could be. They always returned calls and answered any questions I had throughout the sale. I particularly like the open day aspect and felt confident in their abilities. I would recommend them without any hesitation....
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Aug 07,2014
Minithumbup
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Aug 07,2014
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Barbara and Tina were both extremely helpful and mindful of our situation in a somewhat protracted purchase. They were very quick to get answers from the vendor and always kept us updated about progress. I would have no qualms about using them again....
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Jul 24,2014
Minithumbup
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Jul 24,2014
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The experience with Allen Heritage from start to finish was excellent. Everyone there worked as a team. We were given good advice on pricing, we took the advice which proved to be the right pricing for the market over the following 3 months when the house was up for sale and before the sale was concluded. Our circumstances were at the forefront of Allen Heritage staff. We never felt pressurised and staff suggested taking the house off the market, when our mother died, to make things ea...
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May 19,2014
Minithumbup
By:
May 19,2014
1 people found
this helpful
An experience not to be missed! Having now bought and sold the same property from AH I am in an excellent position to comment on their services! The staff at AH were never flustered and always pleased to hear from me, no matter what the issue. The process was straightforward, but impossible to determine the length of - no matter, events unfold but are dealt with professionally and swiftly. When all is said and done, Tina and her team dealt with the process and gave lots of advice to gain the...
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Apr 08,2014
Minithumbup
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Apr 08,2014
0 people found
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Allen Heritage are in my opinion the best Estate Agents I've ever encountered / used. I thought all estate agents were no better than used car sales men. However Allen Heritage are the exception. They're patient, show you what YOU want, rather than what they\'re just trying to shift. They also contact you when something comes up, which you really want. I go so fed up with other Estate Agents, that I almost gave up on moving house. If you feel this way, given Allen Heritage a try and I'm su...
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Apr 02,2014
Minithumbup
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Apr 02,2014
0 people found
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Alan heritage we attentive and responsive. They we very informative and maintained continuous contact with me and updated me constantly of the progress of the sale. Very nice working with them and would use them again...
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Mar 19,2014
Minithumbup
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Mar 19,2014
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We are glad that we choose Allen Heritage as our Estate agent. They provided a hassle free, quick exchange and made the tedious process quite smooth....
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Jan 04,2014
Minithumbup
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Jan 04,2014
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Tina and the guys at the West Wickham branch have been excellent. Photos were spot on and put on the websites very quickly. Very proactive and got lots of viewings in. Very friendly and professional and knew me by name straight away. Would thoroughly recommend!...
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Nov 27,2013
Minithumbup
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Nov 27,2013
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Very friendly and informative. Helped to facilitate sale quickly and cheaply. As a first-time seller, helped with everystep of the process. Thanks! AC...
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Nov 14,2013
Minithumbup
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Nov 14,2013
0 people found
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Barbara Haddock was very professional, helpful and thorough. She assisted me when the homebuyer\'s survey reported major issues. She ensured that further reports were received as second opinions from a Damp Proof Company and Structural Surveyor. I would recommend Allen Heritage Services to anyone I knew that was looking for property....
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Nov 13,2013
Minithumbup
By:
Nov 13,2013
0 people found
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I am delighted with the service we received from Allen Heritage estate agents and cannot recommend them highly enough. I dealt mainly with Tina but also Luke, but during the course of our sale and purchase spoke with most of the staff, all were friendly, efficient and a pleasure to deal with. It is a family run business and it is reflected in their approach, honesty and reliability....
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Nov 05,2013
Minithumbup
By:
Nov 05,2013
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From the onset Luke was so professional and efficient. Within two days of evaluation, the house was on right move. Six days after this he had organised an open house. We received four offers and over the following few days he negotiated with two prospective buyers who both really wanted the property. We actually gained £10,000 more than our original asking price! Throughout the whole process we were given good advice by all the excellent and any queries raised by us were quickly responded ...
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Nov 02,2013
Minithumbup
By:
Nov 02,2013
0 people found
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this agent took a very positive interest in selling my property excellent communication by phone and text all querys dealt with promptly and calls returned would certainly use this agent again for any future property moves...
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Apr 29,2013
Minithumbup
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Apr 29,2013
0 people found
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The team at the Shirley branch not only sold my property but also supported me after a burst water pipe which caused a lot of damage and took the best part of a year to resolve. I don\'t live in the area so they allowed me to use their office as a base from which keys could be collected and dropped off. I don\'t what I would have done without their support and despite me causing them a fair amount of hassle, they were unfailingly polite, cheerful and supportive. Once the damages were resolved, t...
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Apr 27,2013
Minithumbup
By:
Apr 27,2013
0 people found
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On researching local agents we liked the positive attitude of Allen Heritage and their fee was competitive. Photos and particulars quickly appeared on their own and other websites, attracting a good level of interest. We chose to show prospective purchasers around ourselves and received prompt feedback following viewings. Staff are based across four branches but work collectively so there was always someone available to help when needed. A couple of acceptable offers fell through before a succes...
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Apr 23,2013
Minithumbup
By:
Apr 23,2013
0 people found
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Tina and her team were so helpful and professional in working with us to facilitate the purchase of our new home. From the moment Luke courteously showed us round through telephone calls taken so kindly by Jackie, Reece & Tina, to the final acquisition of the property, everything was conducted so professionally and smoothly. I would highly recommend Allen Heritage to any of my family and friends. A very professional team who know how to conduct business properly with efficiency but understa...
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Apr 09,2013
Minithumbup
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Apr 09,2013
0 people found
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Alan Heritage were great from start to finish. They understood exactly what we wanted and they found us our perfect home. Everyone who dealt with us were helpful and professional. Tina Baylis was exceptional, we had great communication....
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Feb 23,2013
Minithumbup
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Feb 23,2013
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We were informed of all the time lines. Calls were returned. Good relatation with the contacts we dealth with in the office....
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Jan 30,2013
Minithumbup
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Jan 30,2013
0 people found
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Pleasant, efficient and realistic sales approach. Tina Baylis in particular provided us with constant updates on what was at times a difficult path, keepng in touch with our solicitor, us and I suspect, the buyer. In our opinion she showed complete dedication to achieving a successful and satisfactory sale on our behalf. On the basis of this I would have no hesitation in recommending Allen Heritage as a friendly, reliable and professional firm of estate agents....
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Nov 27,2012
Minithumbup
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Nov 27,2012
0 people found
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always go the extra mile in there Job,have been with them for over 6 years.thanks for all your hard work...
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Nov 25,2012
Minithumbup
By:
Nov 25,2012
0 people found
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Allen Heritage have been brilliant. From the moment I contacted them about about viewing the property to the collection of my keys, they were always polite, helpful and supportive. Having been looking at properties through other agents in the area, staff at Allen Heritage were by far and away the best, making the process as painless and easy as possible. I would definitely recommend this team and, should I ever need to sell the property, would instruct them as agents because of the fantastic ser...
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Nov 09,2012
Minithumbup
By:
Nov 09,2012
1 people found
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After using Allen Heritage in the purchase of a property I then appointed them to manage my rental portfolio. I needed to be sure that my existing tenants were looked after and this proved the case. As I required new tenants Allen Heritage provided these professionally and swiftly. A landlord needs confidence that the needs of his tenants are paramount and this continuously is delivered. Rob Allen and his excellent team deliver an across the board service and I will continue to use them in my re...
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Oct 26,2012
Minithumbup
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Oct 26,2012
0 people found
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Excellent service! I can not praise there service enough! Allen Heritage dealt with the letting, management and sale of my property for a number of years. With professionalism and integrity throughout. As a team every member of staff is caring and polite . Every thing about their company is geared around their customer. I would like to say a big thank you to Rob,Kim and team. definitely the best agents in the area!...
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Oct 18,2012
Minithumbup
By:
Oct 18,2012
0 people found
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When I first put the property on the market, the agent who came to discuss the procedure (Luke Sellick) was very pleasant and positive about selling. He also came back for a detailed measure up and was able to do the energy efficiency certificate at the same time. With the house on the market, I was particularly impressed with the way I was informed for each viewing (names, times etc) even if it was arranged from a different branch of Allen Heritage. I received feedback for each viewing. Luckily...
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Jul 02,2012
Minithumbup
By:
Jul 02,2012
0 people found
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Allen Heritage acted in the sale of two newly constructed houses that were located some distance from their offices. This did not prove to be a problem and as promised, their marketing effort produced very satisfactory results, sales being quickly agreed on both houses. The after-sales attention was equally impressive and despite the expected hiccups along the way, each transaction was processed to timely exchanges of contract and completions. I would not hesitate to use the company\'s services ...
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Areas covered
  • CR0
  • Croydon
  • Shirley
  • Addiscombe
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £275,000
  • Max: £590,000

Letting No data

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 17 0 13 0 1 0
Tina Baylis Tina Baylis
98 reviews

About Tina Tina has been an integral member of the Allen Heritage team since 2005 and has a vast array of experience including working in New Homes, the financial Services industry and of course estate agency. View full profile
Luke Sellick Luke Sellick
39 reviews

About Luke Luke has been with the company virtually since we opened and has been working with the MD since the age of 18! Luke's knowledge of the local area and community is superb and makes him the perfect agen View full profile
Robert Allen Robert Allen
16 reviews

About Robert Rob has over 30 years of experience working in the estate agency industry and has proudly been at the helm of Allen Heritage for over 15 years. View full profile
Kim Allen Kim Allen
6 reviews

About Kim Kim started with us in 1999 as a very keen negotiator and, after a short career break to have 2 children, is back as keen as ever! View full profile
Denny Ferrara Denny Ferrara
32 reviews

About Denny Denny already had a wealth of experience when he joined us in 2005 and now puts this knowledge to great use successfully heading our flourishing Lettings & Management department. View full profile
Tracy Allen Tracy Allen
11 reviews

About Tracy Tracy has been with Allen Heritage since way back in 1999 and is responsible for the rent collection and Management of our clients' portfolios. View full profile
Max Allen Max Allen
8 reviews

About Max Max has worked for Allen Heritage in both the sales and lettings departments gaining a wealth of experience that he know puts to good use. View full profile
Barbara Haddock Barbara Haddock
23 reviews

About Barbara Barb came to Allen Heritage with many years of experience in customer relations and uses this to great affect liaising with our clients, making sure they are updated and as happy as possible with all View full profile
Sue Ralston - no image available Sue Ralston
3 reviews

About Sue No description set View full profile
Lucinda Cregan Lucinda Cregan
21 reviews

About Lucinda Lucinda is a great addition to the Allen Heritage Team having worked in the industry for many years and bringing with her a reassuring, calm professionalism as well as a high work rate! View full profile
Amy Cooper Amy Cooper
0 reviews

About Amy No description set View full profile
Lucinda Cregan - no image available Lucinda Cregan
Sales
1 reviews

About Lucinda No description set View full profile
Luke Sellick - upload your photo Luke Sellick
1 reviews

About Luke No description set View full profile
Tina Baylis - upload your photo Tina Baylis
0 reviews

About Tina No description set View full profile

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Last updated at 11:12 AM 27/01/2016 by allAgents

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Last updated at 11:12 AM 27/01/2016 by allAgents

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