• Tina Baylis
    Tina Baylis
  • Luke Sellick
    Luke Sellick
  • Robert Allen
    Robert Allen
  • Kim Allen
    Kim Allen
  • Denny Ferrara
    Denny Ferrara
  • Tracy Allen
    Tracy Allen
  • Max Allen
    Max Allen
  • Barbara Haddock
    Barbara Haddock
  • Lucinda Cregan
    Lucinda Cregan
  • Amy Cooper
    Amy Cooper
  • Sarah Hunter
    Sarah Hunter
  • claim your profile
    Danny Ferrara
No description for branch.
Apr 28,2016
Minithumbup
By:
Apr 28,2016
Featured Review
0 people found
this helpful
Tina Baylis and the team have provided us with an excellent service throughout the selling process, from the time Tina spent with us when she first valued our property to the professionalism of our open day, and the support she has since provided to our purchaser, and us as vendors, which has been much appreciated. She has made what can be a very stressful time so much easier....
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Comment on agent fees
No problem at all.
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By: Allen Heritage
Apr 29, 2016
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Thank you Julia and Roger for leaving us such a great review. Tina really appreciated your comments and found you both a pleasure to work with. Allen Heritage wishes you both all the best.....
Apr 18,2016
Minithumbup
By:
Apr 18,2016
Featured Review
0 people found
this helpful
We would like to thank Tina for the work she put in to selling our property. last year especially as there were a few problems with the house before we could exchange which she dealt with very efficiently. She then went on to sell us our flat which we completed on a few weeks ago....
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Comment on agent fees
Good
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By: Allen Heritage
Apr 19, 2016
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We were glad everything went through in the end and Tina was really happy to hear that she helped you through it. Thank you for taking the time to write your review. We wish you all the best in the future.....
Apr 06,2016
Minithumbup
By:
Apr 06,2016
Featured Review
1 people found
this helpful
We encountered Allen Heritage when they were acting for our vendor, and we were impressed with their professionalism and attitude. As a result, when we came to sell we instructed them as our sole agents. We were happy with the service provided, and they were always friendly and helpful....
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Comment on agent fees
competitive
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By: Allen Heritage
Apr 06, 2016
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Thank you Steve for taking the time to write us a review. We are really pleased to hear that you were happy with our service. We hope everything goes well and we're always here if you need anything.....
Mar 28,2016
Minithumbup
By:
Mar 28,2016
Featured Review
0 people found
this helpful
We bought our house from Allen Heritage (AH) in 2011. From first viewing to completion and exchange everyone at AH was professional, knowledgeable and helpful. When we wanted to sell the same house, in 2016, we only ever considered AH. They provided an excellent valuation and a well attended open day. Buying/selling houses is easy with AH....
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Comment on agent fees
Very good - return customer discount.
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By: Allen Heritage
Apr 06, 2016
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Thanks for your great review! When you returned to us this year we were more than happy to be of assistance! Hope everything goes well! and we look forward to hearing from you soon.....
Jan 22,2016
Minithumbup
By:
Jan 22,2016
Featured Review
0 people found
this helpful
Why Good Afternoon to you Sue & the Allen Heritage teamâโ€šรขโ€šยฌ¦.. Now that it is completed I just wanted to say thank-you so much for your efforts throughout the process. Your positive attitude, patience, diligence, endeavour & skill throughout the entire process were greatly appreciated, as it ensured the safe completion. You have been a fantastic company to deal with & I would heavily recommend you to anyone considering their property options....
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Comment on agent fees
These were as originally quoted so there are no complaints there as I signed them off in the first instance.
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Nov 15,2016
Minithumbdown
By:
Nov 15,2016
0 people found
this helpful
Spoke to Danny letting agent the feel I receive is awful the tone of his voice to respond to me is absolutely awful, I felt like I was begging him to speak to me. Maybe I m a foreigner! If I m not interested with one of their property I won't be contacting this agent!! NEVER!!...
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Jan 13,2016
Minithumbup
By:
Jan 13,2016
0 people found
this helpful
Why Good Afternoon to you Sue & all the Team at Allen Heritage….. Now that everything is completed I just wanted to say thank-you so much for your efforts. Your positive attitude, patience, diligence, endeavour & skill throughout the process was greatly appreciated. Everyone involved form the initial contact to completion had the same 'can do' attitude, which is essential in for what is the most testing experience of most peoples lives. I would thoroughly recommend anyone to A...
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Comment on agent fees
I am very happy with the Agents Fee's..... After all I signed the contract with them in the first place!
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Nov 10,2015
Minithumbup
By:
Nov 10,2015
0 people found
this helpful
I was most impressed by the service offered to me by Allen Heritage and of note were the dealings I had with Lucinda. When I first telephoned about Kendall Road I explained that I had lost out on a similar flat on Sidney Road at the end of the summer and therefore knew I wanted to get in fast. Unlike many estate agencies, Lucinda agreed to organise a viewing prior to the Open Day to accommodate me. This is a first and it was so refreshing to be treated with such consideration and as an individua...
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By: Allen Heritage
Nov 13, 2015
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Thank you for taking the time to write us with such a lovely review. Lucinda was delighted to hear that you were pleased with her approach in regards to your property search. Lucinda and the team are more than happy to help you if were ever to continue your search and wish you all the best in the future.....
Aug 30,2015
Minithumbup
By:
Aug 30,2015
0 people found
this helpful
Everybody at Allen Heritage were most helpful in finding us a property. The viewing and takeover went very smoothly. We are most grateful to Denny and everybody at Allen Heritage for their help. They provided an excellent service....
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By: Allen Heritage
Oct 15, 2015
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Thank you for taking the time to leave such great feedback. Denny and the team were pleased that everything went so smoothly and wish you all the best.....
Feb 19,2015
Minithumbup
By:
Feb 19,2015
0 people found
this helpful
Found a nice property to rent via Allen Heritage. The whole process from start to finish was quick and easy. The staff were ready to help and no paperwork was involved as they use Docusign which speeds up the whole process. I would use them again for sure. thanks...
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By: Allen Heritage
Feb 19, 2015
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Thanks Joe, glad you appreciated the streamlined no paperwork service - we love it too!....
Feb 15,2015
Minithumbup
By:
Feb 15,2015
0 people found
this helpful
From the first time we met Tina we felt she held a genuine interest in wanting to know the level of service we needed from an agent. She recognized that a personal touch made us feel at ease and kept in close contact with us. Once the sale was agreed and right up until completion, we had some ups and downs, but Tina was able to steer through these issues. Thanks Tina and Ben for all the viewings ;-)....
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By: Allen Heritage
Feb 16, 2015
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Thank you so much for your comments, really good to hear that you were happy with the team.....
Feb 09,2015
Minithumbdown
By:
Feb 09,2015
1 people found
this helpful
Poor service agent didnt know anything about the property didn't have keys to back door to look at garden nor did he have keys to garage. We put offer in for rental and didn't even get a call/email to say we hadn't been successful would use these again....
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By: Allen Heritage
Feb 10, 2015
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We are very sorry that you feel that our service was not to its usual high standard. Please could you contact us with details of the circumstances so that we can thoroughly investigate the situation? Unfortunately we can not find a property or viewing that tally's with these circumstances. Thank you and we hope to hear from you soon.....
Nov 13,2014
Minithumbup
By:
Nov 13,2014
0 people found
this helpful
We hadn't planned to move, but our perfect house, marketed by Allen Heritage, came up, we made an appointment with Ben and made an offer the same day. Allen Heritage saw us through the process of getting ours house on the market by the end of the week and found us a buyer within a day of it going on the market. Luke gave us great advice on marketing the house at a reasonable price for a quick sale to ensure we secured the house we wanted. The purchase of our house was pretty painful wit...
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By: Allen Heritage
Nov 13, 2014
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Really pleased to hear that you have the house you want and I hope the builders finish soon! Thanks so much for your comments!....
Nov 12,2014
Minithumbup
By:
Nov 12,2014
0 people found
this helpful
I can keep this simple; both Tina and Barbara were bloody good. Starting with the basics, when they said they'd do something, it got done; no chasing required. They recommended a surveyor, who was in turn a total pro and pursued my interests beyond my expectations. When elements of the sale got stuck on a particular point, they understood my position and presented it faithfully to the seller (a major national company impatient to divest a lump of its estate portfolio), and kept things calm and o...
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By: Allen Heritage
Nov 12, 2014
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Really pleased to hear that you had such a great experience with us! Tina & Barbara are delighted with your feedback - thank you.....
Nov 11,2014
Minithumbup
By:
Nov 11,2014
0 people found
this helpful
I cannot recommend Tina Baylis highly enough. She is an expert in her field - you will feel 100% confident that your sale is being handled with the utmost intelligence and professionalism. She goes above and beyond in her role and has the personal touch, and handles tricky situations with sensitivity and pragmatism. I have done, and will continue to, recommend Tina and Allen Heritage to anyone I know who is selling/buying property. Barbara Haddock has been extremely helpful and efficient in th...
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By: Allen Heritage
Nov 11, 2014
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That is lovely to hear, Tina and Barbara are delighted with your feedback! Thank you....
Nov 10,2014
Minithumbup
By:
Nov 10,2014
0 people found
this helpful
In all of my dealings with Denny and Barbara at the Beckenham branch of Allen Heritage, communications have been clear, helpful and professional. They have also been prompt in addressing concerns or queries and very courteous, qualities appreciated but sometimes overlooked in the general stressfulness of procuring and acquiring a new home. In all, extremely pleasant encounters and an efficient, professional service....
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By: Allen Heritage
Nov 10, 2014
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Thanks Jeremy! Really pleased to hear it and we appreciate you taking time to leave your review!....
Oct 27,2014
Minithumbup
By:
Oct 27,2014
0 people found
this helpful
My experience with your West Wickham Office was always helpful and polite from the outset Luke when he did the valuation Tina for her help in trying to find me a property for rent. I found the staff that I dealt with be it on the telephone or otherwise were all courteous and the whole experience alhough stressful for me was made easier from the service that I received from everyone involved....
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By: Allen Heritage
Nov 10, 2014
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Mary, great to hear your feedback and it was a pleasure dealing with you!....
Oct 12,2014
Minithumbup
By:
Oct 12,2014
0 people found
this helpful
Denny was extremely efficient once an offer was made in getting all the necessary points carried out, keeping us fully informed and gave us very good communication. Because of all this we trusted him in taking on the property as managed which we hadn't previously done....
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By: Denny
Oct 17, 2014
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Thanks Mr & Mrs Wright! Glad to hear you were pleased with the service.....
Aug 10,2014
Minithumbup
By:
Aug 10,2014
0 people found
this helpful
Great communication provided by Denny Ferrera throughout the letting process. Really appreciated the very detailed and thorough inventory listing on check-in. Would happily use Allen Heritage Estate Agents again and would recommend them....
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Aug 05,2014
Minithumbup
By:
Aug 05,2014
0 people found
this helpful
I found the services of Allen Heritage excellent. In my opinion, they went over and above what I would have expected from an Estate Agent. Luke Sellick first viewed the property and took photographs, etc., so it could be marketed, he was very courteous, helpful and explained the procedure to me. I then mainly dealt with Tina Baylis who actually went as far as dropping documents off for me to my Solicitor who happened to be in Bromley, and Tina said that she went near the Solicitor's offices o...
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Apr 14,2014
Minithumbup
By:
Apr 14,2014
0 people found
this helpful
Having gathered valuations from four different estate agents we decided to use Allen Heritage as they clearly understood the difficulty of our position. We were selling a flat on behalf of our mother who has moved into a residential home. This meant that decision making would potentially be a slow process as we wanted to involve my mother at every stage. Allen Heritage were sensitive to the situation and at no stage put any pressure on us. Tina at Allen Heritage was excellent. She kept me in...
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Mar 17,2014
Minithumbup
By:
Mar 17,2014
0 people found
this helpful
The service advice and care provided by Allen Heritage staff has been excellent. We have now bought a property and let a property with them. Warmly recommended....
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Mar 10,2014
Minithumbup
By:
Mar 10,2014
0 people found
this helpful
At the open day Tina was expectionally friendly and imformative to all of the perspective buyers. Then from the moment my offer had been accepted Tina was very attentive and helpful while tying up the sale. She helped to address the odd issue that arose with the vendor in order to make my purchase as simple as possible. Due to this service I have chosen to use Allen Heritage as letting agents on the property....
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Feb 18,2014
Minithumbup
By:
Feb 18,2014
0 people found
this helpful
Very good and prompt service throughout from the beginning to the end, if Denny was not avalible then Max was...Very good!...
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Dec 19,2013
Minithumbup
By:
Dec 19,2013
0 people found
this helpful
I was happy with the service I received, both Denny and Max answered my queries and returned my calls promptly. Overall a good, professional, friendly service....
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Nov 11,2013
Minithumbup
By:
Nov 11,2013
0 people found
this helpful
I recently sold my flat through Allen Heritage, and found them to be very helpful and professional. They spoke to me on the phone in a friendly and approachable manner, so that I felt more like a friend than a client. They were quick to update me with the latest situation and any changes througout the sale. They sounded as if they were as keen as me for the sale to be successful, which I found to be very supportive of them....
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Nov 10,2013
Minithumbup
By:
Nov 10,2013
0 people found
this helpful
All staff at Allen Heritage were very efficient and helpful. Tina and Barbara both responded very quickly to answer any questions and concerns we had. They were a great \'middleman\' for both ourselves and our buyer, answering and passing on questions and information between us. From valuation, viewings, negotiations and completion their work and helpfulness was excellent. Would definately recommend them....
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Nov 08,2013
Minithumbup
By:
Nov 08,2013
1 people found
this helpful
Very good service, Tina is very nice and helpful. The deal takes a while because the vendor\'s solicitor was slow and Tina helped us lot in chasing for responses and spoke to the vendor several times too....
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Jul 12,2013
Minithumbup
By:
Jul 12,2013
0 people found
this helpful
Excellent service from realistic initial market appraisal from Luke and subsequent marketing by Tina who gave clear feedback from viewings and negotiated so that a good price was achieved. This is my second experience with Allen Heritage and the excellent service is consistent....
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Jul 03,2013
Minithumbup
By:
Jul 03,2013
1 people found
this helpful
Denny has been extremely conscientious in finding the correct tenant for my property. He has always responded to all correspondence either via email or phone both promptly and courteously. I would always recommend Allen Heritage as a very thorough estate agent and in particular Denny who is an excellent representative of the firm....
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Jul 02,2013
Minithumbup
By:
Jul 02,2013
1 people found
this helpful
Very thorough and professional dealings as always, Denny is always extremely helpful and keeps us up to date with all necessary information. We are very happy with all the service received from the branch...
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Jul 01,2013
Minithumbup
By:
Jul 01,2013
1 people found
this helpful
Denny\'s professionalism shone in particular by his constant attention to detail and rapid response to any correspondence either via email or phone. I always felt I knew exactly where we were at or what was happening next....
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Apr 09,2013
Minithumbup
By:
Apr 09,2013
1 people found
this helpful
Denny was excellent at communicating to us the progress of the letting process at every stage. We were most impressed by how quickly the property was advesrtised - less than 24 hours after handing over the keys and was snapped by the Ist viewer within 96 hours! Danny gave us several options regarding the remaining renovation works and the property was let after less than 4 weeks. If we had more rental properties in the South East we would gladly hand these to Allen Heritage for full management ...
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Apr 08,2013
Minithumbup
By:
Apr 08,2013
2 people found
this helpful
I found Allen Heritage staff helpful, supportive, professional and efficient. My sale was not straightforward and took extremely longer than the norm. Despite this, staff were very accommodating and flexible to accommodate the unique requirements. They were simply brilliant! They were flexible, extremely patient and resilient in supporting me through the sale to ensure that it went smoothly despite the challenges! Many thanks, I will definitely be using them again and strongly recommend them ...
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Mar 05,2013
Minithumbup
By:
Mar 05,2013
1 people found
this helpful
From the moment Allen Heritage took on our property to sell we had nothing but excellent service. The surveyor who provided us with our house valuation was very honest about the sales market and pitched our property at just the right price. Our property was very effectively marketed and we had interested parties from day one! Each prospective buyer seemed to have been positively vetted ensuring no time wasters.... Our property was actually sold within weeks of it going on the market. Allen Heri...
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Areas covered
  • BR1
  • Bromley
  • BR2
  • Beckenham
  • BR3
  • Shortlands
  • BR5
  • BR6
  • BR7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ270,000
  • Max: ยฃ525,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 10 1 27 0 9 0 1 1
Tina Baylis Tina Baylis
98 reviews

About Tina Tina has been an integral member of the Allen Heritage team since 2005 and has a vast array of experience including working in New Homes, the financial Services industry and of course estate agency. View full profile
Luke Sellick Luke Sellick
39 reviews

About Luke Luke has been with the company virtually since we opened and has been working with the MD since the age of 18! Luke's knowledge of the local area and community is superb and makes him the perfect agen View full profile
Robert Allen Robert Allen
16 reviews

About Robert Rob has over 30 years of experience working in the estate agency industry and has proudly been at the helm of Allen Heritage for over 15 years. View full profile
Kim Allen Kim Allen
6 reviews

About Kim Kim started with us in 1999 as a very keen negotiator and, after a short career break to have 2 children, is back as keen as ever! View full profile
Denny Ferrara Denny Ferrara
32 reviews

About Denny Denny already had a wealth of experience when he joined us in 2005 and now puts this knowledge to great use successfully heading our flourishing Lettings & Management department. View full profile
Tracy Allen Tracy Allen
11 reviews

About Tracy Tracy has been with Allen Heritage since way back in 1999 and is responsible for the rent collection and Management of our clients' portfolios. View full profile
Max Allen Max Allen
8 reviews

About Max Max has worked for Allen Heritage in both the sales and lettings departments gaining a wealth of experience that he know puts to good use. View full profile
Barbara Haddock Barbara Haddock
23 reviews

About Barbara Barb came to Allen Heritage with many years of experience in customer relations and uses this to great affect liaising with our clients, making sure they are updated and as happy as possible with all View full profile
Lucinda Cregan Lucinda Cregan
21 reviews

About Lucinda Lucinda is a great addition to the Allen Heritage Team having worked in the industry for many years and bringing with her a reassuring, calm professionalism as well as a high work rate! View full profile
Amy Cooper Amy Cooper
0 reviews

About Amy No description set View full profile
Sarah Hunter Sarah Hunter
0 reviews

About Sarah No description set View full profile
Danny Ferrara - upload your photo Danny Ferrara
0 reviews

About Danny No description set View full profile

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Last updated at 11:12 AM 27/01/2016 by allAgents

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Last updated at 11:12 AM 27/01/2016 by allAgents

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