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    Jason Viola
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Allen & Harris

1-2 College Court Regent Circus Swindon
Wiltshire
SN1 1PZ

01793 615105

Feb 02,2016
Minithumbdown
By:
Feb 02,2016
1 people found
this helpful
The worst of the WORST! They promise us £1000 incentive to buy a house and they...
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What agent could do to change your mind?
Too high
Comment on agent fees
Too high
Was this helpful? Yes
Dec 01,2013
Minithumbdown
By:
Dec 01,2013
0 people found
this helpful
I arranged to view four separate houses on one busy Saturday morning/afternoon. Allen & Harris were made aware of this and the fact that I had booked my viewings in sequence so that I could get to see them all. Firstly, the agent turned up fifteen minutes late which disrupted my tight schedule. Secondly I was greeted by the agent with the words "we do not have the keys for this property, but the current tenants are aware of our appointment and will let us in". After knocking the...
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Jan 12,2013
Minithumbdown
By:
Jan 12,2013
2 people found
this helpful
I have had the worst experience unfortunately with Allen & Harris, they were very efficient on the day that I needed to view the flat, however, after that day I was on an extremely tight deadline with a new job starting and Christmas and New Year getting in the way - I had a week from taking the property to when I needed to move in which Allen and Harris were completely aware of. I had to keep phoning them to chase up my references and they never return your call, they also lied and said the...
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What agent could do to change your mind?
The agent could have explained the opening hours of their accounts department and told me to have either made a bank transfer earlier on in the week so that they could have checked it was in their account or they could have told me to make a debit card payment - its frustrating because the money was already and I chose that method because I thought it would be easier and they were fully aware that I needed the keys today and that I was travelling 3 hours with a car full of stuff!!!
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Dec 05,2011
Minithumbdown
By:
Dec 05,2011
3 people found
this helpful
To Sequence Homes AKA Allen & Harris (Sent via there feedback) After renting a property through yourselves for over 3 1/2 years also being my first rented property. I would say all was fine par when I moved in the place was like a trash site. Nothing was cleaned, replaced or decorated. Then when I decided to leave the property. Never have I seen an unorganised clearly landlord biased service in getting a deposit back (The landlord hasn't made a claim yet or responded but take this as that...
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What agent could do to change your mind?
After renting a property through yourselves for over 3 1/2 years also being my first rented property. I would say all was fine par when I moved in the place was like a trash site. Nothing was cleaned, replaced or decorated. Then when I decided to leave the property. Never have I seen an unorganised clearly landlord biased service in getting a deposit back (The landlord hasn¢â‚¬â„¢t made a claim yet or responded but take this as that they do just so we can extend the 10 day legal deposit return period) The 10 days are there to protect the person renting but I see you just loop hole that regardless. I feel totally let down by sequence homes and totally uncared for. Delays caused by the inventory service, multiple delays from yourselves, multiple failed communications with me. I would never use your service or recommend your service to anyone. I have always been the one to phone up and find out the bad news on the mistakes/delay which should of been communicated with me the same day by phone not a few days or ¢â‚¬Ëœa oh sorry I forgot¢â‚¬â„¢ days later by e-mail. A quote for a sink that has taken well over a week. A net curtain not even included on my inventory then telling me I have to wait to see if it ok that the landlord doesn¢â‚¬â„¢t want to claim for something they cant legally claim for anyway. I have just moved home, I am stressed in need of the money which is rightfully mine during the most crucially tight part of the year. I sit here nearly a month on with ‚£0 returned. I am not at the point of writing a formal complaint to the property ombudsman, yourselves and considering taking it to Watchdog/CAB. I wonder how many other of your EX tenants are being treated this way.
Was this helpful? Yes
Jan 20,2011
Minithumbdown
By:
Jan 20,2011
0 people found
this helpful
Have been renting an Allen and Harris property for the last two years. Attempts to contact them to repair faults with the property have met with silence - the broken window handle wasn't too bad, the leaking tap was costly, but probably waiting six months before we could leave the house properly thanks to the door being stuck was probably the worst. Further than that, a simple change in tenancy has cost me just under a thousand pounds because Allen and Harris have failed to provide a signed cont...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £235,000
  • Max: £235,000

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