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Allen & Harris

209 Cathedral Road Pontcanna Cardiff
Cardiff County
CF11 9PN

02920 225700
Jul 26,2017
Minithumbup
Lucy heaven
By: 'Max Benjamin'
Jul 26,2017
0 people found
this helpful
Eve has been polite, attentive and professional in all our interactions. She has offered advice where appropriate and has a displayed knowledgeable competence in undertaking various cyclical tasks. Eve is an excellent representative of the organisation....
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Comment on agent fees
Fees as agreed
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Jul 25,2017
Minithumbup
Lucy heaven
By: 'Preeti Jaiswal'
Jul 25,2017
0 people found
this helpful
Lucy has been very supportive and helpful throughout my tenancy. She has responded to all my queries with my patience and tried to help me in all possible way...
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Apr 24,2017
Minithumbup
By: 'JohnD'
Apr 24,2017
1 people found
this helpful
For maintenance issues i have dealt with the Central Cardiff office. As with most large centralised companies there are issues which i assume is probably down to the sheer volumes of requests received. However i have to say whenever i have a critical issue that needs sorting then Helen Nash has always been superb in helping resolve the issue very quickly, so certainly a big credit to her....
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Comment on agent fees
N\A
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Sep 13,2016
Minithumbdown
Lucy heaven
By: 'Chris Lane'
Sep 13,2016
5 people found
this helpful
Avoid this branch if at all possible, we have been trying to get them to get some new carpets and kitchen flooring approved by the landlord and they NEVER get back to you, citing they never recieved emails or messages. Even more laughably, the have a no walk in policy.l, so you cant even go see them in person, which means you're pretty much at the mercy of someone ever bothering to get back to you. Total joke....
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Jul 25,2016
Minithumbdown
By: 'C and H'
Jul 25,2016
2 people found
this helpful
Allen and Harris Pontcanna (parent company Sequence) have been the worst lettings agent I have ever had to deal with. Firstly, we signed up for 12 months and at the end of the 12 months we decided to stay on for a little bit while we looked to buy a house. We were offered two very limiting options: either commit to another 12 months or commit to 6 months followed by a rolling two-month contract. Either option carried a £140 renewal fee! Please be aware that this fee applies at every con...
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What agent could do to change your mind?
Expensive fees. And a really expensive contract renewal fee of ‚£140!
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Comment on agent fees
Expensive fees. And a really expensive contract renewal fee of ‚£140!
Was this helpful? Yes
Jan 06,2014
Minithumbdown
By: 'Not happy'
Jan 06,2014
4 people found
this helpful
I recently moved to Cardiff and as such wanted to rent before I chose a place to buy in. I went to Allen and Harris and this was probably the worst mistake I have made. Issues include them lying about the garage being empty, when I moved in the inventory was all wrong, saying dishwasher was working. It was not, showers in perfect condition, they were not etc. now after months of arguing they send someone round to fix the showers and he messes the job up and floods the house. As they are my only ...
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Dec 20,2013
Minithumbdown
By: 'PINTO'
Dec 20,2013
5 people found
this helpful
as with other reviewers i found the service from alan and harris sadly lacking. they are disorganised,sometimes rude and very unproffesional. they appear to be very reluctant to leave there office ,which is, i would have thought a key part of the job description. in short if you want a good honest service. DO NOT USE THIS COMPANY....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



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3 reviews

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Awards won by Allen & Harris, Cardiff CF11 9PN

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