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    Gareth Lynam
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    James Allan
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Allan & Bath

Hereford House, 4 Hinton Road Bournemouth
Dorset
BH1 2EE

01202 292 000

Jul 29,2015
Minithumbdown
By:
Jul 29,2015
2 people found
this helpful
On moving in the place needed cleaned from top to bottom, the following month the standing order they were supposed to set up didn't take out my rent putting me in arrears and having to pay my landlord directly. On leaving I was given a huge list of intended charges including and not limited to...
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Was this helpful? Yes
Sep 19,2014
Minithumbdown
By:
Sep 19,2014
1 people found
this helpful
I finished my tenancy with Allan and Bath on the 31st of July. It is almost the end of September now and i have not received any money back from my deposit. More than a month after the end of the tenancy did I find out how much the Landlord wanted to keep. I sent an email back saying I do not agree, and only after almost 3 weeks I heard back. And even then it was because I chased them up by email a couple of times. The flat was in need of cleaning when I started leaving there. i left it in a bet...
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What agent could do to change your mind?
The agent does not seem to care about tenants. They only care about Landlords. They need to improve their customer service urgently.
Comment on agent fees
The monthly payment was OK, I think, but their other fees are extortionate.
Was this helpful? Yes
Mar 03,2014
Minithumbup
By:
Mar 03,2014
0 people found
this helpful
Excellent service helpful, and explained everything clearly and went through all the details. The viewing of the property went well and responded quickly when requesting a viewing....
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Was this helpful? Yes
Feb 06,2014
Minithumbup
By:
Feb 06,2014
1 people found
this helpful
I have recently relocated from 40 miles away, I had my daughter look around the property and once I had decided to go ahead, all the process was smooth and the communication excellent. I moved in on the day I asked for, and collecting the keys and paying the initial fees was quick. The inventory was perfect and detailed everything....
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Was this helpful? Yes
Feb 05,2014
Minithumbup
By:
Feb 05,2014
0 people found
this helpful
Allan and bath have been professional and thorough and have always been happy to help with any queries and questions. They are a hundred times better than our previous agent....
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Was this helpful? Yes
Apr 08,2013
Minithumbup
By:
Apr 08,2013
0 people found
this helpful
Being employed as a risk manager in the buy to let industry itself, I have to say that I\'ve been impressed with A & B\'s knowledge and professionalism when dealing with me as a tenant. They are clearly experienced letting agents and this has been demonstrated by the ease and efficiency with which I was able secure the property I wanted....
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Was this helpful? Yes
Dec 04,2012
Minithumbup
By:
Dec 04,2012
0 people found
this helpful
Just allowed Allen and Bath take over management of this house for close friend who is out of the country and from the start have been very helpful with there knowledge and expertise in the past i have rented from them they are so helpful and understanding in all that they do...
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Was this helpful? Yes
Dec 04,2012
Minithumbup
By:
Dec 04,2012
0 people found
this helpful
From the moment i walked into there office they were very helpful and attentive to my needs found the ideal property which i have been very happy in for over a year.Any problems have been dealt with quickly and very satisfactory out comes.Everybody ii the office is a joy to deal with...
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Was this helpful? Yes
Nov 26,2012
Minithumbup
By:
Nov 26,2012
0 people found
this helpful
Very good service with a lot of information and all questions and queries answered as soon as possible, problems following move solved fairly quickly...
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Nov 10,2012
Minithumbup
By:
Nov 10,2012
0 people found
this helpful
We have been with A & B for 15 years and they look after 11 properties. We are well satisfied and there have been only minor problems- as might be expected from any commercial activity over that length of time. For example; losing standing instructions every 2-3 years (probably caused by staff changes) and slow in chasing quotations from tradesmen (may be the fault of the tradesmen). There have been no major problems over 15 years and nothing which has caused us to complain. We are particu...
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Was this helpful? Yes
Nov 01,2012
Minithumbup
By:
Nov 01,2012
0 people found
this helpful
We have rented two properties through Allan & Bath and have been extremely satisfied with the service given. The members of staff we have come into contact with all acted on our requests promptly and professionally. We never felt that even a minor request was any trouble. The atmosphere in the office is friendly and welcoming and we have never had to wait long. Allan & Bath has been the best agent we have used as tenants....
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Was this helpful? Yes
Oct 27,2012
Minithumbdown
By:
Oct 27,2012
0 people found
this helpful
I moved in to a property to find that not only was it filthy but it was so dirty that there was food, crumbs and mould on the floor. I in fact had to pay for a hotel room that night becayse it was so dirty it needed two full days of cleaning before i was able to sleep there. When I went to run the tap in the kitchen the water came straight out of the pipe all over the floor - proof that a cleaner had certainly not been to the proper ty before I moved in as promised. You can discover my horror th...
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Was this helpful? Yes
Oct 10,2012
Minithumbup
By:
Oct 10,2012
0 people found
this helpful
John has on 3 occassions found me excellent tenants. One of those tenants stayed for over 3 years. ON every occassion I have found him to be very helpful, and the information & service provided by him and the company impeccable....
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Was this helpful? Yes
Sep 14,2012
Minithumbup
By:
Sep 14,2012
0 people found
this helpful
Allen & Bath at the Bournemouth office have been looking after my residential properties for nearly 20 years now I am completely satisfied with the way they manage the properties. They are both fair to me and to my tenants and where there has been a problem they have acted fast and sorted the problem. I have found they are able to re-let a property quickly, to give me quality tenants with good references, who tend to be long turn. I always receive a prompt return of calls and E-Mails and ge...
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Was this helpful? Yes
Aug 31,2012
Minithumbdown
By:
Aug 31,2012
3 people found
this helpful
Have used Allan & Bath for several years to let my property. However, since becoming part of the larger Leaders group service has slipped quite noticably - I will add that review relates to this branch only . (I have current excellent experience of other Leaders branches). Tenancy renewals have not been chased so ASTs have lapsed to Periodic tenancies. Rent increases have not been enforced; Agent inspection property reports are not conducted regularly as per the contract. Inspection rep...
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What agent could do to change your mind?
Take notice and do what you say in the contract - \"Manage\" the property. Follow through on what you say.
Was this helpful? Yes
May 17,2012
Minithumbdown
By:
May 17,2012
4 people found
this helpful
They are just taking money and not giving any kind of service, had to wait a year for door bell to be fixed. Repairs are not done. Its always the same excuse, we tried to contact you, but couldn\'t reach you. Or if they did make an appointment for someone to call, no one turns up.No return phone calls or emails, and now they are trying to evict me by saying I am in arrears with the rent, which I am not. I would like to know if anyone else has had the same problem, with them. I have asked them f...
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What agent could do to change your mind?
Give a better service, . Be polite. Get the repairs fixed within a certain period. Do not say things that are not true. Be more helpful. Do their job
Was this helpful? Yes
May 17,2012
Minithumbup
By:
May 17,2012
0 people found
this helpful
I have always found Allan and Bath very professional and they have secured excellent tenants for my property....
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Was this helpful? Yes
May 14,2012
Minithumbup
By:
May 14,2012
1 people found
this helpful
My wife and I have a number of properties that are let and managed on our behalf by Allan and Bath. We have had a very successful and close working relationship with Allan and Bath for more than 20 years now and we have on many occasions recommended Allan and Bath to friends with property to let. We have found them to be very professional, entirely reliable and extremely helpful (for example we always seek their advice when buying further properties). We have no hesitation in recommending Allan...
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Was this helpful? Yes
Areas covered
  • BH1
    BH9
    BH2
    BH5
    BH6
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Services offered
  • Sales
  • Lettings
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  • Mortgage Advice
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6 1 7 4 0 0 0 0 0 0
Gareth Lynam - upload your photo Gareth Lynam
5 reviews

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Patricia Reid - upload your photo Patricia Reid
1 reviews

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John Roach - upload your photo John Roach
0 reviews

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linda williams - upload your photo linda williams
1 reviews

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John Roche - upload your photo John Roche
1 reviews

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Maud Craven - upload your photo Maud Craven
1 reviews

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Tina Maraspin - upload your photo Tina Maraspin
1 reviews

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Marie Daley - upload your photo Marie Daley
1 reviews

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James Allan - upload your photo James Allan
1 reviews

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