Rotherhithe and Bermondsey, Rotherhithe, SE16
4.8/5, 1219 reviews
96% recommended
95% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
93% lettings fee satisfaction
Alex Neil Estate Agents in Rotherhithe & Bermondsey specialise in property sales, new homes, lettings, and property management. We offer properties for sale and to let in a wide area ranging from Tower Bridge, Shad Thames, and Bermondsey, through Rotherhithe, Canada Water, Surrey Quays, east through Greenwich, New Cross and Lewisham.... show more Alex Neil Estate Agents in Rotherhithe & Bermondsey specialise in property sales, new homes, lettings, and property management. We offer properties for sale and to let in a wide area ranging from Tower Bridge, Shad Thames, and Bermondsey, through Rotherhithe, Canada Water, Surrey Quays, east through Greenwich, New Cross and Lewisham.

Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

As a friendly, dynamic and market leading estate agent, you will receive the highest levels of integrity from our team. Whether you are selling or letting, looking to buy, or rent a new home, we can cater for all your property requirements. Our portfolio of available properties is updated daily and enables us to constantly offer a wide variety of homes both for sale and to let.

This ensures we are the first contact for many local, national, and international enquiries producing large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients, we regularly welcome returning customers with repeat business and recommendations.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today. Our historic track record in the Rotherhithe, Bermondsey, and the surrounding areas is excellent.

Opening Hours
Address

Alex Neil Estate Agents
146 Lower Road
Rotherhithe
Greater London
SE16 2UG
020 7237 6767

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £55,000 £4,750,000
Lettings 92% 93% £490 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
164 7 508 18 192 6 281 1 32 11
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Sara was great throughout the entire process ......”

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Jul 29,2019
Minithumbup
Sara
By: 'Andrei'
Jul 29,2019
1 people found
this helpful
Sara was great throughout the entire process of finding us a rental property. She was very helpful, friendly and always happy to answer all our questions. I would definitely recommend...
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By: Alex Neil Estate Agents
Jul 29, 2019
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Dear Andrei, Thank you for taking the time to leave your review about Sara. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Sara was great and proactive, she really list......”

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Jul 25,2019
Minithumbup
Sara
By: 'Julianne'
Jul 25,2019
1 people found
this helpful
Sara was great and proactive, she really listened to what I was looking for and kept in touch throughout our search...
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By: Alex Neil Estate Agents
Jul 25, 2019
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Dear Julianne, Thank for this positive review of your experiences dealing with Sara from our South East London office. We were very happy to read your positive comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Daniel great Agent. it has been great being ......”

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Jul 20,2019
Minithumbup
By: 'giovanni'
Jul 20,2019
1 people found
this helpful
Daniel great Agent. it has been great being assisted by Daniel. He was the first person I met since I entered in their office. he welcomed me and he helped me to find the best solution for myself and my friends. We didn't have a ...
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By: Alex Neil Estate Agents
Jul 22, 2019
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Dear Giovanni. Many thanks for leaving your review for Daniel. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great service provided by a Sara,She found u......”

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Jul 19,2019
Minithumbup
Sara
By: 'Kate'
Jul 19,2019
1 people found
this helpful
Great service provided by a Sara, She found us a great property and she was also really flexible with viewings times....
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By: Alex Neil Estate Agents
Jul 19, 2019
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Dear Kate. Thank you for leaving your review for Sara. We are very pleased that you are happy with the service she provided and we look froward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very lack of respect from EVA and Alex Neil...”

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Jul 15,2019
Minithumbdown
By: 'Andreia'
Jul 15,2019
1 people found
this helpful
Alex Neil neither deserve one star rating. I'm waiting an answer by 2 months, I sent multiple emails but no answer I'm receiving. In the last time that Eva answered my email, she told that in the next DAYS I'll receive the contractor team in my ...
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By: Alex Neil Estate Agents
Jul 15, 2019
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Dear Andreia. We are very sorry you have felt the need to leave this review, if you can provide more details it will allow us to investigate any issues and offer a response. If you would like to supply further information including the property address to headoffice@alexneil.com we will respond in due course. Best regards, Alex Neil Estate Agents ...

“first class service! I wanted to just drop y......”

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Jul 15,2019
Minithumbup
By: 'Stephen'
Jul 15,2019
1 people found
this helpful
first class service! I wanted to just drop you a quick review and say thanks for all your great work on finding this great property for me and my partner. Daniel Ervin was really helpful and professional throughout all the process, I definitely recommend this ...
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By: Alex Neil Estate Agents
Jul 16, 2019
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Dear Stephen. Many thanks for leaving your review. We are very pleased that you are happy with the service provided by Daniel and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent Service From Matteo...”

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Jul 11,2019
Minithumbup
Matteo
By: 'Clare'
Jul 11,2019
1 people found
this helpful
I have been working with estate agents in London for over ten years now on various properties and have yet to meet an agent as competent, polite, engaging, cooperative and effective as Matteo! Really nothing bad to say about my experience of dealing with him. ...
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By: Alex Neil Estate Agents
Jul 12, 2019
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Dear Clare. Thank you for leaving your review for Matteo. We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Fantastic service received by Sara, she was r......”

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Jul 04,2019
Minithumbup
Sara
By: 'Justina'
Jul 04,2019
1 people found
this helpful
Fantastic service received by Sara, she was really flexible with time for viewings and found a perfect flat for us...
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By: Alex Neil Estate Agents
Jul 04, 2019
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Dear Justina. Thank you for leaving your review for Sara. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“One of a Kind...”

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Jul 01,2019
Minithumbup
By: 'Jeremy'
Jul 01,2019
1 people found
this helpful
I bought my beautiful flat with Tommaso from Alex Neil he really is one of a kind I wish all the Estate Agents could learn from him how to do this job. Well done Son...
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By: Alex Neil Estate Agents
Jul 01, 2019
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Dear Jeremy, Thank you for taking time out to leave such a positive review about your experiences. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I'm impressed with Alex Neil and the agents.......”

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Jul 01,2019
Minithumbup
Sara
By: 'Hyen'
Jul 01,2019
1 people found
this helpful
I'm impressed with Alex Neil and the agents. Sara responded to all my queries and always with a smile in her face....
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By: Alex Neil Estate Agents
Jul 01, 2019
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Dear Hyen Duong, Thank you for taking the time to leave this positive review about your experiences. We were very pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I Have been a long term landlord with Alex Ne......”

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Jul 01,2019
Minithumbup
Sara
By: 'Jasmine'
Jul 01,2019
1 people found
this helpful
I Have been a long term landlord with Alex Neil and recently been dealing with the rental team. Sara and Tommy been extremely helpful, they are a great asset to Alex Neil and I cant thank them enough for their efforts....
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By: Alex Neil Estate Agents
Jul 01, 2019
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Dear Jasmine, Thank you for taking the time to leave this positive review about your experiences with Sara and Tomasso. We were very pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“We feel so lucky to have meet Sara.Every tim......”

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Jul 01,2019
Minithumbup
Sara
By: 'Samantha'
Jul 01,2019
1 people found
this helpful
We feel so lucky to have meet Sara. Every time she has shown us a great variety of options and really went an extra mile to find us a property even though we were very picky and particular in what we want. I would recommend ...
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By: Alex Neil Estate Agents
Jul 02, 2019
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Dear Samantha, Thank you for your comments and review! We were pleased to hear this positive feedback and look forward to working with you again in the future. Best regards, Alex Neil Estate Agents ...

“I didn't expect to buy the flat so quickly, b......”

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Jul 01,2019
Minithumbdown
By: 'Veronica'
Jul 01,2019
1 people found
this helpful
I didn't expect to buy the flat so quickly, but it was a nice find and the Agent Daniel has been very swift in responding. Thank you...
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By: Alex Neil Estate Agents
Jul 02, 2019
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Dear Veronica, Thank you for taking time to leave this positive review of your experiences. We were pleased to read your feedback and hope to be able to help you again in the future. Best regards, Alex Neil Estate Agents ...

“The negotiating Skills were evident and closi......”

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Jul 01,2019
Minithumbup
By: 'Robert'
Jul 01,2019
1 people found
this helpful
The negotiating Skills were evident and closing the deal was spot on. There were a few glitches getting photographs taking and getting up and running but all was forgiven once the viewing started ....
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By: Alex Neil Estate Agents
Jul 02, 2019
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Dear Robert, Thank you for leaving your positive review of your experience. We were very happy to read your comments and look forward to assisting you with any future move. Best regards, Alex Neil Estate Agents ...

“Absolutely high level professional service re......”

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Jun 30,2019
Minithumbup
Sara
By: 'Nikolaj'
Jun 30,2019
1 people found
this helpful
Absolutely high level professional service received by Sara. She's been very helpful, supportive and dedicated to find a property for us. Would 100% recommend working with her!...
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By: Alex Neil Estate Agents
Jul 01, 2019
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Dear Nikolaj, Thank you for leaving this positive review of your experience with Sara. We enjoyed receiving your feedback and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service from day one when we met Sa......”

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Jun 30,2019
Minithumbup
Sara
By: 'Aleksander'
Jun 30,2019
1 people found
this helpful
Excellent service from day one when we met Sara. I felt that my requirements and expectations were met fully. I have had more experiences with more agents but none was like her....
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By: Alex Neil Estate Agents
Jul 01, 2019
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Dear Aleksander, Thank you for taking time out to leave this positive feedback. We were pleased to receive your comments and look forward to helping you again in the future. Best regards, Alex Neil Estate Agents ...

“Pleasure dealing with Sara.She made the sale......”

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Jun 30,2019
Minithumbup
Sara
By: 'De-Eun'
Jun 30,2019
1 people found
this helpful
Pleasure dealing with Sara. She made the sale of my property less stressful and is a credit to the company. Highly recommended...
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By: Alex Neil Estate Agents
Jul 01, 2019
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Dear De-Eun Phan, Thank you for taking time out to leave this positive feedback. We were pleased to receive your comments and look forward to helping you again in the future. Best regards, Alex Neil Estate Agents ...

“I’ve had an excellent experience with Alex Ne......”

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Jun 30,2019
Minithumbup
Sara
By: 'Sadeen'
Jun 30,2019
1 people found
this helpful
I’ve had an excellent experience with Alex Neil and especially with Sara and Tom, our sales agents. They have gone above and beyond our expectations....
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By: Alex Neil Estate Agents
Jul 01, 2019
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Dear Sadeen, Thank you for taking time out to leave such a positive review. We were pleased to receive your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“We had the most pleasant experience with Sara......”

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Jun 30,2019
Minithumbup
Sara
By: 'Martin'
Jun 30,2019
1 people found
this helpful
We had the most pleasant experience with Sara through the entire process of buying our home. She gained our trust and confidence with her warm nature, friendly advice, transparency, attention to detail, helping us understand the different steps we were to expect. As a result, ...
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By: Alex Neil Estate Agents
Jul 01, 2019
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Dear Martin, Thank you for taking time out to leave such a positive review. We were pleased to receive your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I would definitely recommend them...”

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Jun 29,2019
Minithumbup
By: 'Jess'
Jun 29,2019
1 people found
this helpful
I would definitely recommend them and specially Tommaso and Eva to anyone looking to rent a property in London. The are simply the best...
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By: Alex Neil Estate Agents
Jul 01, 2019
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Dear Jess, Thank you for taking the time to leave this review of your experiences. We were pleased to read your comments and hope that we will be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Incredible Service...”

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Jun 28,2019
Minithumbup
By: 'Joanis'
Jun 28,2019
1 people found
this helpful
I had my property on the market with another agent for very long time but when I approvo Tommaso from Alex Neil he was able to secure a offer in a very short time...
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By: Alex Neil Estate Agents
Jun 28, 2019
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Dear Joanis, Thank you so much for taking time out to leave your review. We were pleased to receive your feedback and hope to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“I want to thank Sara for securing me a great ......”

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Jun 28,2019
Minithumbup
Sara
By: 'Lynn'
Jun 28,2019
1 people found
this helpful
I want to thank Sara for securing me a great property and Eva for her support with the reference. I will definitely recommend you...
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By: Alex Neil Estate Agents
Jul 01, 2019
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Dear Lynn, Thank you for leaving this positive review of your experiences. We were pleased to read your comments and trust that we will be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Sara went above and beyond in trying to secur......”

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Jun 27,2019
Minithumbup
Sara
By: 'Charlie'
Jun 27,2019
0 people found
this helpful
Sara went above and beyond in trying to secure us a lovely apartment with everything we needed. She was friendly and very helpful, not just regarding her properties but with general letting advice and valuable local knowledge, which was essential for us. Thank you very ...
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“Amazing service of Sara.....”

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Jun 27,2019
Minithumbup
Sara
By: 'Valeria'
Jun 27,2019
0 people found
this helpful
Such a lovely and fun on going lady. Her service was exceptional and can't get any better! Definitely recommend everyone to go there and speak to Sara....
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By: Alex Neil Estate Agents
Jun 27, 2019
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Dear Valeria, Thank you for taking the time to leave your review. We were pleased to read about your positive experience and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“The service was excellent.Sara has been so h......”

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Jun 27,2019
Minithumbup
Sara
By: 'Joshua'
Jun 27,2019
1 people found
this helpful
The service was excellent. Sara has been so helpful in securing us a place. She cares for her customers and is very responsive, unlike some other agents. She put in so much effort and always had a big smile on her face. Her service was ...
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By: Alex Neil Estate Agents
Jun 27, 2019
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Dear Joshua, Thank you for leaving your positive review of your experience with Sara. We were very pleased to read your comments and hope to have the pleasure of assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“An overall good experience...”

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Jun 26,2019
Minithumbup
Sara
By: 'Michael'
Jun 26,2019
1 people found
this helpful
An overall good experience. Sara was always a pleasure to deal with. Good and timely communication throughout the whole purchase process. Will definitely recommend...
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By: Alex Neil Estate Agents
Jun 27, 2019
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Dear Michael, Thank you for leaving this positive review about your experience of dealing with us. We were pleased to read your comments and hope to be able to help you again in the future. Best regards, Alex Neil Estate Agents ...

“First time, best time!...”

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Jun 24,2019
Minithumbup
Sara
By: 'Lorenzo'
Jun 24,2019
1 people found
this helpful
It was the first time I was renting my property, hence I was completely in the hands of Alex Neil’s guys. I must say, they were brilliant! I really valued the ‘human interactions’ and at the end I knew everyone at the agency: Daniel, ...
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By: Alex Neil Estate Agents
Jun 24, 2019
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Dear Lorenzo, Thank for your positive review of your dealings with our South East London office. We were pleased to learn of your experiences and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very quick and efficient service was provided......”

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Jun 24,2019
Minithumbup
By: 'Jackie'
Jun 24,2019
0 people found
this helpful
Very quick and efficient service was provided by Alex Neil Estate Agents in Surrey Quays. They marketed and found a tenant for our property in no time at all....
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By: Alex Neil Estate Agents
Jun 25, 2019
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Dear Jackie, Thank you for taking time out to leave this review. We are happy that our service left a positive impression and we hope to deal with you again in the future. Best regards, Alex Neil Estate Agents ...

“Great agent...”

Share on :
Jun 20,2019
Minithumbup
Sara
By: 'Bonnie'
Jun 20,2019
1 people found
this helpful
Sara was extremely helpful and easy to deal with. She guided each one of us through every step with precision and was more than happy to answer our questions round the clock....
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By: Alex Neil Estate Agents
Jun 20, 2019
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Dear Bonnie. Thank you for leaving your review for Sara. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great customer service...”

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Jun 19,2019
Minithumbup
By: 'Andra'
Jun 19,2019
1 people found
this helpful
I have just rented my flat using your services. Tom couldn't have been more friendly and helpful, he showed me the flat and got back to me with a reply in such a quick time. Renting through Alex Neil was such an easy experience and ...
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By: Alex Neil Estate Agents
Jun 19, 2019
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Dear Andra. Thank you for leaving your review for Tommaso. We are pleased that you are happy with his assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...
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Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 1:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 1:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 1:44 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 11:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 1:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 1:42 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 4:30 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 11:15 AM 01/07/2020 by allAgents

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Alex Neil Estate Agents

Branch - Rotherhithe and Bermondsey, Rotherhithe, SE16