Rotherhithe and Bermondsey, Rotherhithe, SE16
4.8/5, 1219 reviews
96% recommended
95% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
93% lettings fee satisfaction
Alex Neil Estate Agents in Rotherhithe & Bermondsey specialise in property sales, new homes, lettings, and property management. We offer properties for sale and to let in a wide area ranging from Tower Bridge, Shad Thames, and Bermondsey, through Rotherhithe, Canada Water, Surrey Quays, east through Greenwich, New Cross and Lewisham.... show more Alex Neil Estate Agents in Rotherhithe & Bermondsey specialise in property sales, new homes, lettings, and property management. We offer properties for sale and to let in a wide area ranging from Tower Bridge, Shad Thames, and Bermondsey, through Rotherhithe, Canada Water, Surrey Quays, east through Greenwich, New Cross and Lewisham.

Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

As a friendly, dynamic and market leading estate agent, you will receive the highest levels of integrity from our team. Whether you are selling or letting, looking to buy, or rent a new home, we can cater for all your property requirements. Our portfolio of available properties is updated daily and enables us to constantly offer a wide variety of homes both for sale and to let.

This ensures we are the first contact for many local, national, and international enquiries producing large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients, we regularly welcome returning customers with repeat business and recommendations.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today. Our historic track record in the Rotherhithe, Bermondsey, and the surrounding areas is excellent.

Opening Hours
Address

Alex Neil Estate Agents
146 Lower Road
Rotherhithe
Greater London
SE16 2UG
020 7237 6767

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £55,000 £4,750,000
Lettings 92% 93% £490 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
164 7 508 18 192 6 281 1 32 11
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“I’m currently searching for somewhere to rent......”

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Aug 31,2020
Minithumbup
By: 'Dan'
Aug 31,2020
2 people found
this helpful
I’m currently searching for somewhere to rent in London and Grace has been helping me seek out the perfect property. I have been on a couple of viewings with Grace who is very friendly and welcoming. Any questions are promptly answered and new recommendations ...
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By: Alex Neil Estate Agents
Aug 31, 2020
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Dear Dan, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“From the beginning to the very end of the sal......”

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Aug 31,2020
Minithumbup
Sara
By: 'Rob'
Aug 31,2020
1 people found
this helpful
From the beginning to the very end of the sale process we received an excellent service from Alex Neil in South London branch. We were immediately impressed by Sara’s knowledge and experience and particularly by her familiarity with the area. We were kept informed ...
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By: Alex Neil Estate Agents
Sep 01, 2020
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Dear Rob. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Thanks to Sara and the team at Alex Neil for ......”

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Aug 30,2020
Minithumbup
Sara
By: 'Fenton'
Aug 30,2020
1 people found
this helpful
Thanks to Sara and the team at Alex Neil for very genuine and sound advice regarding property and the area. She had all the required information and kept me updated with any properties that were in the market with my requirements in mind. A very ...
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By: Alex Neil Estate Agents
Aug 31, 2020
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Dear Fenton, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Sara has been helping me with my house hunt. ......”

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Aug 27,2020
Minithumbup
Sara
By: 'SilvaG'
Aug 27,2020
1 people found
this helpful
Sara has been helping me with my house hunt. I have found her to be extremely helpful, reactive, accommodating and knowledgeable when arranging viewings and answering my questions regarding properties. If she doesn't know the answer to an enquiry she will quickly find out and ...
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By: Alex Neil Estate Agents
Aug 28, 2020
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Dear SilvaG. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Alex Neil...”

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Aug 26,2020
Minithumbup
Sara
By: 'Belle'
Aug 26,2020
1 people found
this helpful
I cannot recommend Sara at Alex Neil highly enough. Not only did she get my letting agreed quickly and at the right price, but she was super responsive, helpful, and clear in her communication. She made the whole process a lot easier and more straightforward, ...
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By: Alex Neil Estate Agents
Aug 27, 2020
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Dear Belle. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“We have just sold our house through Alex Neil......”

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Aug 25,2020
Minithumbup
Sara
By: 'Elly'
Aug 25,2020
1 people found
this helpful
We have just sold our house through Alex Neil with the help of Sara. We had excellent service from start to finish. The team were all helpful, honest and efficient. I would have no hesitation in recommending them.....
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By: Alex Neil Estate Agents
Aug 25, 2020
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Dear Elly. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Sara and her team have provided a great servi......”

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Aug 23,2020
Minithumbup
Sara
By: 'Ms'
Aug 23,2020
1 people found
this helpful
Sara and her team have provided a great service. Sourced a buyer within a week. Will recommend your services and will definitely use your Alex Neil again Thank you...
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By: Alex Neil Estate Agents
Aug 24, 2020
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Dear Ms Ferreira. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Amazing Service!!!...”

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Aug 23,2020
Minithumbup
Sara
By: 'J.'
Aug 23,2020
1 people found
this helpful
I have recently purchased a property with the help of Sara Garzelli. She has been extremely effective and professional and I would not manage to complete the purchase without her precious assistance. Buying a flat is complicated and people who are willing to work hard, ...
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By: Alex Neil Estate Agents
Aug 24, 2020
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Dear J. Fernandez Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very nice and attentive...”

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Aug 10,2020
Minithumbup
Sara
By: 'Esperanza'
Aug 10,2020
1 people found
this helpful
Sara was very attentive and nice to us. She is quick responding to our calls and email. She also found the best property that met our searching criteria....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Aug 10, 2020
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Dear Esperanza. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Thank you Alex Neil for the amazing team that......”

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Jul 30,2020
Minithumbup
Augusta
By: 'Ovidiu'
Jul 30,2020
1 people found
this helpful
Thank you Alex Neil for the amazing team that helped me find my forever home. Augusta has done an amazing job finding me two properties that were matching my criteria and then decided between the two of them. You are a star! Thank you Tom ...
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By: Alex Neil Estate Agents
Jul 30, 2020
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Dear Ovidiu. Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“I rent my flat with Tommaso and I need to say......”

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Jul 28,2020
Minithumbup
Rabeya
By: 'Lucy'
Jul 28,2020
1 people found
this helpful
I rent my flat with Tommaso and I need to say that he was able to find me a suitable tenants after few days from publishing the property, A big thanks to the admin team that made the process very smooth...
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By: Alex Neil Estate Agents
Jul 29, 2020
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Dear Lucy. We are very pleased that you are happy with the service provided by our Team. We look forward to assisting you again in the future. Best regards. Alex Neil Estate Agents ...

“I just want to say a massive Thank you to Aug......”

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Jul 24,2020
Minithumbup
Augusta
Sara
By: 'Palade'
Jul 24,2020
1 people found
this helpful
I just want to say a massive Thank you to Augusta and Sara for helping and guiding us throughout the process of getting our dream place , this is one of the most important things one does in life and we are delighted that we were ...
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By: Alex Neil Estate Agents
Jul 24, 2020
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Dear Palade Daniel. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Thrilled and excited , these are the first wo......”

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Jul 23,2020
Minithumbup
Augusta
Sara
By: 'Daniel'
Jul 23,2020
0 people found
this helpful
Thrilled and excited , these are the first words that come to my mind after dealing with Augusta and Sara . They were always happy to help and go the extra mile, so we feel comfortable and confident with our choice. Professionals and on time , we honestly ...
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“Arnold D...”

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Jul 16,2020
Minithumbup
Sara
By: 'Arnold'
Jul 16,2020
1 people found
this helpful
Best service ever. she was helpful, polite and genuine in her advise. She helped me to arrange the best time for me to move in to my new property...
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Attachments

Review file
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By: Alex Neil Estate Agents
Jul 17, 2020
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Dear Arnord. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Thanks, Tomasso and Michelle!...”

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Jul 15,2020
Minithumbup
By: 'Claudia'
Jul 15,2020
1 people found
this helpful
I am in the process of buying my first home and I am more than grateful for both Tomasso's and Michelle's help through this journey. They are both amazingly professional and supportive. Thank you !...
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By: Alex Neil Estate Agents
Jul 17, 2020
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Dear Claudia. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“A great property manager...”

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Jul 13,2020
Minithumbup
Rabeya
By: 'Jean'
Jul 13,2020
1 people found
this helpful
We've received Rabeya's email this afternoon and feel so sorry that she's no longer our property manager from next Monday although she'll still work within Alex Neil but changing areas of management. Be honest, we were thinking of leaving Alex Neil before Rabeya took over ...
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By: Alex Neil Estate Agents
Jul 13, 2020
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Dear Jean. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. Best regards, Alex Neil Estate Agents ...

“Sara has done a great job managing my rental ......”

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Jul 03,2020
Minithumbup
Sara
By: 'Oliver'
Jul 03,2020
1 people found
this helpful
Sara has done a great job managing my rental property. She is been very responsive to any of my queries. It truly is an impressive service which I’m really satisfied....
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By: Alex Neil Estate Agents
Jul 03, 2020
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Dear Oliver, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Received an amazing service from Sara, not on......”

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Jul 01,2020
Minithumbup
Sara
By: 'Molly'
Jul 01,2020
1 people found
this helpful
Received an amazing service from Sara, not only she was helpful and seems very genuine in her advise and took my interest into account at all times. Thank you also to Tommaso, he was very kind and polite....
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By: Alex Neil Estate Agents
Jul 02, 2020
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Dear Molly. Thank you for your comments, it's always pleasing to read positive feedback about our team! Best regards, Alex Neil Estate Agents ...

“Mada...”

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Jul 01,2020
Minithumbup
Augusta
Sara
By: 'Madalina'
Jul 01,2020
1 people found
this helpful
I am very delighted to work with such a profesional team in finding my forever home. Thank you Augusta for showing me all the properties that you thought would suit me and thank you Sara for helping throughout the process...
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By: Alex Neil Estate Agents
Jul 02, 2020
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Dear Madalina. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Thank you Augusta and Tomasso for your patien......”

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Jul 01,2020
Minithumbup
Augusta
By: 'Anca'
Jul 01,2020
1 people found
this helpful
Thank you Augusta and Tomasso for your patience and help and always being in contact with us. After several viewings for different properties, we finally found our place that's ticking all the boxes....
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By: Alex Neil Estate Agents
Jul 01, 2020
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Dear Anca Horvat, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“I am very happy with purchasing my property t......”

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Jun 30,2020
Minithumbup
Augusta
By: 'Mihaly'
Jun 30,2020
0 people found
this helpful
I am very happy with purchasing my property through Alex Neil, Augusta is a star that helped me more than I can thank her. Would definitely recommend them!!...
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“My experience with Sara and Augusta was great......”

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Jun 30,2020
Minithumbup
Sara
Augusta
By: 'Victoria'
Jun 30,2020
0 people found
this helpful
My experience with Sara and Augusta was great. They are very friendly and courteous people. I have decided to engage their services to let my flat in Rotherhithe. Their expertise and experience demonstrated so far fills me with confidence. I will definitely recommend you...
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By: Alex Neil Estate Agents
Jul 01, 2020
View all comments (1)
Dear Victoria, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“I really appreciated Augusta’s help in findin......”

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Jun 28,2020
Minithumbup
Augusta
By: 'Alex'
Jun 28,2020
0 people found
this helpful
I really appreciated Augusta’s help in finding my new home. Always quick in showing me several properties until I found what truly made it feel like home. Thank you Sara as well for helping throughout the process. I would definitely recommend Alex Neil !!...
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By: Alex Neil Estate Agents
Jun 29, 2020
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Dear Alex. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“I bought my property with Alex Neil and I wou......”

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Jun 28,2020
Minithumbup
By: 'Davidson'
Jun 28,2020
1 people found
this helpful
I bought my property with Alex Neil and I would definitely recommend them they make all transaction so easy, Tommaso was absolutely brilliant agent and a big thanks to Michelle....
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By: Alex Neil Estate Agents
Jun 29, 2020
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Dear Davidson. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Tommaso has been excellent with my property s......”

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Jun 26,2020
Minithumbup
Sara
By: 'Conca'
Jun 26,2020
1 people found
this helpful
Tommaso has been excellent with my property search he was always there for me and Sara was very helpful throughout all the process, I would definitely recommend Alex Neil to everyone...
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By: Alex Neil Estate Agents
Jun 26, 2020
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Dear Conca. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards. Alex Neil Estate Agents ...

“We've loved our experience of Alex Neil so fa......”

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Jun 25,2020
Minithumbup
Sara
By: 'Wesley'
Jun 25,2020
1 people found
this helpful
We've loved our experience of Alex Neil so far! We were happy to see how fast things moved, and there's lots of communication....
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By: Alex Neil Estate Agents
Jun 25, 2020
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Dear Wesley, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Tommaso has proved to be an efficient and pro......”

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Jun 25,2020
Minithumbup
By: 'Alessandra'
Jun 25,2020
1 people found
this helpful
Tommaso has proved to be an efficient and professional agent. I have been able to find my dream house in one day because of him. During the viewings he has been capable to give us as many informations as possible, he is also very friendly ...
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By: Alex Neil Estate Agents
Jun 26, 2020
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Dear Alessandra. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. Best regards. Alex Neil Estate Agents ...

“I have instructed Alex Neil to sell my proper......”

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Jun 24,2020
Minithumbup
Sara
Matteo
By: 'Claudio'
Jun 24,2020
1 people found
this helpful
I have instructed Alex Neil to sell my property. From the beginning they have been very proactive and arranged plenty of viewings and an offer was received close to asking price. The communication from both Sara and Matteo was excellent and the sale completed in ...
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By: Alex Neil Estate Agents
Jun 25, 2020
View all comments (1)
Dear Claudio, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“This has easily been the best experience of m......”

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Jun 24,2020
Minithumbup
Sara
By: 'Mukhtar'
Jun 24,2020
1 people found
this helpful
This has easily been the best experience of my property search. I am very pleased with the service Sara Garzelli has provided as she has been immensely helpful and reassuring throughout the whole process. I cannot thank her enough, she is a real asset to ...
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By: Alex Neil Estate Agents
Jun 25, 2020
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Dear Mukhtar Tariq, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“I had a great experience with Sara.She was ......”

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Jun 22,2020
Minithumbup
Sara
By: 'Moses'
Jun 22,2020
1 people found
this helpful
I had a great experience with Sara. She was very professional and always there to respond to my questions. She secured me a great offer on my property. I will definitely recommend you....
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By: Alex Neil Estate Agents
Jun 22, 2020
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Dear Moses, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...
Staff picture Matteo
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Staff picture Lucia
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Staff picture Sara
(299)
Staff picture Rebecca
(70)
Staff picture Rabeya
Staff picture Kirstin
(13)
Staff picture Vasana-Lee
Staff picture Lauren
(1)

Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 1:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 1:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 1:44 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 11:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 1:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 1:42 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 4:30 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 11:15 AM 01/07/2020 by allAgents

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Alex Neil Estate Agents

Branch - Rotherhithe and Bermondsey, Rotherhithe, SE16