Rotherhithe and Bermondsey, Rotherhithe, SE16
4.8/5, 1222 reviews
96% recommended
95% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
93% lettings fee satisfaction
Alex Neil Estate Agents in Rotherhithe & Bermondsey specialise in property sales, new homes, lettings, and property management. We offer properties for sale and to let in a wide area ranging from Tower Bridge, Shad Thames, and Bermondsey, through Rotherhithe, Canada Water, Surrey Quays, east through Greenwich, New Cross and Lewisham.... show more Alex Neil Estate Agents in Rotherhithe & Bermondsey specialise in property sales, new homes, lettings, and property management. We offer properties for sale and to let in a wide area ranging from Tower Bridge, Shad Thames, and Bermondsey, through Rotherhithe, Canada Water, Surrey Quays, east through Greenwich, New Cross and Lewisham.

Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

As a friendly, dynamic and market leading estate agent, you will receive the highest levels of integrity from our team. Whether you are selling or letting, looking to buy, or rent a new home, we can cater for all your property requirements. Our portfolio of available properties is updated daily and enables us to constantly offer a wide variety of homes both for sale and to let.

This ensures we are the first contact for many local, national, and international enquiries producing large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients, we regularly welcome returning customers with repeat business and recommendations.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today. Our historic track record in the Rotherhithe, Bermondsey, and the surrounding areas is excellent.

Opening Hours
Address

Alex Neil Estate Agents
146 Lower Road
Rotherhithe
Greater London
SE16 2UG
020 7237 6767

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £55,000 £4,750,000
Lettings 92% 93% £490 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
164 7 508 18 192 6 283 1 32 11
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Refreshingly excellent customer service at th......”

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Oct 21,2021
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Kirstin
By: 'Hayley Jane'
Oct 21,2021
1 people found
this helpful
Refreshingly excellent customer service at the Surrey Quays branch, Kirstin was very helpful and personable definitely recommend using Alex Neil if looking to purchase in south east london....
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By: Alex Neil Estate Agents
Oct 22, 2021
Dear Hayley,

Thank you for your comments, we were very pleased to read about your experience of dealing with our team.

We are proud to receive such positive feedback and we look forward to assisting you with any future moves.

Best regards,
Alex Neil Estate Agents

“What can I say, great experience from beginni......”

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Oct 21,2021
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Kirstin
By: 'Trevor'
Oct 21,2021
1 people found
this helpful
What can I say, great experience from beginning to end. Highly recommend. Will definitely use again in the future and have already passed on Kirstin’s contact details to friends and family...
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By: Alex Neil Estate Agents
Oct 22, 2021
Dear Trevor,

We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.

It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.

Best regards,

Alex Neil Estate Agents

“Great experience finding our flat with Alex N......”

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Oct 20,2021
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Kirstin
By: 'Tom'
Oct 20,2021
0 people found
this helpful
Great experience finding our flat with Alex Neil and Kirstin. Found a property really quickly and had lots of help and guidance during the whole buying process!...
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By: Alex Neil Estate Agents
Oct 21, 2021
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Dear Tom, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Would definitely recommend for anyone looking......”

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Oct 20,2021
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Kirstin
By: 'Samuel'
Oct 20,2021
1 people found
this helpful
Would definitely recommend for anyone looking to buy a property in south east london. Thanks again to Kirstin for her help and solid advice!...
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By: Alex Neil Estate Agents
Oct 21, 2021
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Dear Samuel, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Great customer service received by Sara & Kir......”

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Oct 20,2021
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Sara
Kirstin
By: 'Mohammed'
Oct 20,2021
1 people found
this helpful
Great customer service received by Sara & Kirstin!! Dealt with requirements in a professional manner and I’m very pleased to have dealt with them. Will definitely recommend Alex Neil to Alex Neil to anyone looking to a property....
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By: Alex Neil Estate Agents
Oct 20, 2021
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Dear Mohammed, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very good experience with Alex Neil, particul......”

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Oct 20,2021
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Kirstin
Sara
By: 'Aarav'
Oct 20,2021
1 people found
this helpful
Very good experience with Alex Neil, particularly Kirstin and Sara who were both excellent. Certainly recommend them for purchasing a property....
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By: Alex Neil Estate Agents
Oct 20, 2021
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Dear Aarav, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I've dealt with many agents over the years bu......”

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Oct 20,2021
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Kirstin
Sara
By: 'Jonathan'
Oct 20,2021
1 people found
this helpful
I've dealt with many agents over the years but the team at Surrey Quays at Alex Neil have been outstanding - Kirstin & Sara have gone above and beyond. Highly recommend...
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By: Alex Neil Estate Agents
Oct 21, 2021
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Dear Jonathan. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“I purchased a property through Alex Neil with......”

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Sep 30,2021
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Sara
By: 'Waleed'
Sep 30,2021
1 people found
this helpful
I purchased a property through Alex Neil with the help of Sara. She listened to me and adapted her approach to work for me. She made what can be a stressful time so much easier. Highly recommended!...
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By: Alex Neil Estate Agents
Sep 30, 2021
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Dear Waleed, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“As first time buyers we were nervous and anxi......”

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Sep 29,2021
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Kirstin
By: 'Laurie'
Sep 29,2021
1 people found
this helpful
As first time buyers we were nervous and anxious about the buying process but Kirstin was able to answer all our concerns and made the whole purchase stress free and smooth from start to finish. Highly recommend...
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By: Alex Neil Estate Agents
Sep 30, 2021
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Dear Laurie, Thank you for taking time out and leaving these comments. It was pleasing to read about your interactions with our team. We look forward to assisting any of your future moves. Best regards, Alex Neil Estate Agents ...

“Happy to find our new flat!...”

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Sep 29,2021
Minithumbup
Kirstin
By: 'Micheailin'
Sep 29,2021
1 people found
this helpful
Finding a flat to rent was made quick and easy thanks to using Alex Neil and our agent Kirstin. She answered all our questions quickly and were moved in within two weeks of viewing. Love our new flat and have found the property management team ...
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By: Alex Neil Estate Agents
Sep 30, 2021
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Dear Micheailin, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Sara Garzelli was a joy to deal with. She he......”

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Sep 28,2021
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Sara
By: 'Zaid P'
Sep 28,2021
1 people found
this helpful
Sara Garzelli was a joy to deal with. She helped me turn around my transaction within 6 weeks, she kept me constantly updated with emails and phone call. The best house purchases I could have imagined! Brava!!...
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By: Alex Neil Estate Agents
Sep 28, 2021
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Dear Zaid. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Approached Alex Neil to sell my property. Sa......”

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Sep 28,2021
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Sara
By: 'Juanito'
Sep 28,2021
1 people found
this helpful
Approached Alex Neil to sell my property. Sara Garzelli was in constant contact with me to keep me up to date with enquiries, feedback and her team managed to secure an offer not too long after the start of marketing. Was very impressed with their ...
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By: Alex Neil Estate Agents
Sep 29, 2021
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Dear Juanito. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“I have been dealing with many agents however ......”

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Sep 27,2021
Minithumbup
Sara
By: 'Aman'
Sep 27,2021
1 people found
this helpful
I have been dealing with many agents however the service I have received by Sara and Tommaso was outstanding. They have been professional, friendly and made the whole process very easy. Thank you guys...
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By: Alex Neil Estate Agents
Sep 27, 2021
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Dear Aman. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“We had a fantastic experience with Tommaso...”

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Sep 27,2021
Minithumbup
By: 'Rebecca'
Sep 27,2021
1 people found
this helpful
We had a fantastic experience with Tommaso. He was so lovely to talk to about the property and made us feel comfortable exploring and considering the area to ensure it was a good fit for us. He was also a wonderful communicator during the process ...
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By: Alex Neil Estate Agents
Sep 27, 2021
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Dear Rebecca. Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“I’m so glad we went through Kirstin, she was ......”

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Sep 22,2021
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Kirstin
By: 'Laura'
Sep 22,2021
1 people found
this helpful
I’m so glad we went through Kirstin, she was so friendly and made the whole process very easy, thanks again!...
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By: Alex Neil Estate Agents
Sep 23, 2021
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Dear Laura. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Highly recommend Kirstin - won’t be disappointed...”

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Sep 22,2021
Minithumbup
Kirstin
By: 'Margaret'
Sep 22,2021
1 people found
this helpful
Incredibly refreshing to have an agent who’s so thorough and customer focused. Kirstin made the whole process painless and smooth. Thanks again....
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By: Alex Neil Estate Agents
Sep 23, 2021
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Dear Margaret. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“I’m so glad we went through Kirstin, she was ......”

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Sep 22,2021
Minithumbup
Kirstin
By: 'Laura'
Sep 22,2021
1 people found
this helpful
I’m so glad we went through Kirstin, she was so friendly and made the whole process very easy, thanks again!...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 23, 2021
View all comments (1)
Dear Laura. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Highly recommend Kirstin, incredibly personab......”

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Sep 22,2021
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Kirstin
By: 'Sophie'
Sep 22,2021
1 people found
this helpful
Highly recommend Kirstin, incredibly personable but professional. Very smooth process from start to finish. Thanks again for all your help!...
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By: Alex Neil Estate Agents
Sep 23, 2021
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Dear Sophie. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic experience with Alex Neil, Kirstin ......”

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Sep 22,2021
Minithumbup
Kirstin
By: 'Laura'
Sep 22,2021
1 people found
this helpful
Fantastic experience with Alex Neil, Kirstin was incredibly helpful and knowledgable. She was very efficient and provided a fantastic service - thank you!...
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By: Alex Neil Estate Agents
Sep 23, 2021
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Dear Laura. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil - Thank you Kirsten!...”

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Sep 17,2021
Minithumbup
Kirstin
By: 'Fearghal'
Sep 17,2021
2 people found
this helpful
An pleasant and easy experience finding a flat with the help of Kirsten. She was friendly, approachable and was extremely communicative to answer any of our questions and speed up the rental process....
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By: Alex Neil Estate Agents
Sep 18, 2021
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Dear Fearghal, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Sara has been great in helping us with our pr......”

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Sep 08,2021
Minithumbup
Sufaida
By: 'Marta'
Sep 08,2021
0 people found
this helpful
Sara has been great in helping us with our property search. Also a special thanks to Sufaida which helped us with the referencing....
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By: Alex Neil Estate Agents
Sep 08, 2021
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Dear Martha, Thank you for detailing the positive nature of your experience with our team. We were very pleased to read your comments and we look forward to dealing with you again. Kind regards, Alex Neil Estate Agents ...

“Alex Neil have managed my rental property for......”

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Aug 22,2021
Minithumbup
Rabeya
Sufaida
By: 'Sarah'
Aug 22,2021
1 people found
this helpful
Alex Neil have managed my rental property for many years. Rabeya, Sufaida and the team are responsive, straightforward and supportive. Thank you for your hard work...
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By: Alex Neil Estate Agents
Aug 23, 2021
View all comments (1)
Dear Sarah, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Great service from start to finish I special......”

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Aug 19,2021
Minithumbup
Sara
By: 'Yin'
Aug 19,2021
1 people found
this helpful
Great service from start to finish I special thank to Sara and Tommaso which went above and beyond my expectations...
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By: Alex Neil Estate Agents
Aug 19, 2021
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Dear Yin, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Tomasso has been very helpful and always been......”

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Aug 16,2021
Minithumbup
By: 'Yolanda Fernandez'
Aug 16,2021
1 people found
this helpful
Tomasso has been very helpful and always been there at any time for any doubts I had. Thank you so much for your service and helping me find ehat i was looking for....
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By: Alex Neil Estate Agents
Aug 17, 2021
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Dear Yolanda, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Great service...”

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Aug 16,2021
Minithumbup
By: 'Jack'
Aug 16,2021
1 people found
this helpful
Alex Neil were super helpful throughout the initial property search. Tommaso was professional, knowledgable and proactive.Thank you for your help....
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By: Alex Neil Estate Agents
Aug 17, 2021
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Dear Jack, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...
Staff picture Matteo
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Staff picture Sara
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Staff picture Rebecca
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Staff picture Rabeya
Staff picture Kirstin
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Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 1:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 1:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 1:44 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 11:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 1:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 1:42 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 4:30 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 11:15 AM 01/07/2020 by allAgents

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Alex Neil Estate Agents

Branch - Rotherhithe and Bermondsey, Rotherhithe, SE16