• Staff picture
    Matteo Congedo
  • Staff picture
    Lucia
  • Staff picture
    Daniel
  • Staff picture
    Priscilla
  • Staff picture
    Rebecca
  • Staff picture
    Tommaso
  • Staff picture
    Lauren
  • Staff picture
    Sara
  • Staff picture
    Ayrton
  • Staff picture
    Sandeep
  • Staff picture
    Tya
  • Staff picture
    Eva
  • Staff picture
    Dimarli
Alex Neil Estate Agents offer and successfully deliver our full range of services across a broad expanse of South East London. Open 7 days a week, we have a proud history of selling and letting property in Tower Bridge, Shad Thames and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath to Woolwich, Abbey Wood, Lewisham and onwards into Kent. Founded in Surrey Quays and the Isle of Dogs over 30 years ago, when many parts of Canary Wharf, Docklands Read full description..., East and South East London were derelict wastelands. Alex Neil are an established sales and lettings agency integral to the ever-changing local property landscape. Our award-winning independent offices were established in 1984 and our business catchment area has grown alongside our success in sales and lettings. The standard of our service has been recognised by the customer review site allAgents, we’ve received multiple awards including "Best Estate Agent in London". Whatever your property needs, whether you are looking to sell, buy or let a property we have been, and continue to be the first-choice estate and letting agent for South East London and Kent.
Alex Neil Estate Agents

146 Lower Road London
Greater London
SE16 2UG

020 7237 6767

“Helpful...”

Nov 30,2018
Minithumbup
Tommaso
By: 'Luca'
Nov 30,2018
1 people found
this helpful
Tommaso has been very professional from the start. He continuously updated me about available properties and tried his best to accommodate our stringent requirements. Unfortunately we were not able to strike a deal but I'd definitely reccommend him if you are looking to rent ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 30, 2018
View all comments (1)
Dear Luca, Thank you very much for leaving your 5 star review for Tommaso. We are so pleased that you were happy with the service they provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Nice and Great Agent...”

Nov 29,2018
Minithumbup
Sandeep
By: 'Oliver Viscarra'
Nov 29,2018
1 people found
this helpful
Sandeep was very polite and professional. Pricing and fees were well informed. The viewing appointment was easy to be agreed. Telephone contact was constant during the renting process. He explained all the requirements to me in a very detailed and patient way. The house is ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 29, 2018
View all comments (1)
Dear Oliver Viscarra, Thank you very much for leaving your comments for Sandeep. We are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Review Sara Garzelli...”

Nov 27,2018
Minithumbup
Sara
By: 'Marius Esterhuysen'
Nov 27,2018
1 people found
this helpful
I am the landlord for 44 Finland Street. Sara is by far the best lettings agent i have ever dealt with. She is world class in her professionalism and execution. I have used Alex Neil for 3 years and the only reason to be frank is Sara. ...
read full review
Comment on agent fees
It's an expensive service but with specifically Sara it makes sense. She also found the maximum rent fee for my property. Brilliant!
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 28, 2018
View all comments (1)
Dear Marius Esterhuysen, Thank you very much for leaving your 5 star review for Sara. We are so pleased that you were happy with the service she provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Couldn't be happier...”

Nov 23,2018
Minithumbup
Sara
By: 'Andy Hunt'
Nov 23,2018
1 people found
this helpful
Sara knew exactly what I was looking for, and the moment something right became available (quite literally, I think the tenant had given notice just minutes before hand) she was calling me up to ask me about it. I was only able to view properties ...
read full review
Comment on agent fees
Very reasonable. Lower than some other places.
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 23, 2018
View all comments (1)
Dear Andy Hunt, Thank you very much for leaving your review for Sara. We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Mixed thoughts...”

Nov 22,2018
Minithumbup
Lucia
Priscilla
By: 'Nyte-Skye'
Nov 22,2018
1 people found
this helpful
It can be very difficult to complete reviews of this nature. Both Lucia and Priscilla have been very good, both very positive and mostly very professional but the same can not be said for the branch and the company. Whenever I have been into the ...
read full review
Comment on agent fees
I recommend the agent grudgingly. When I moved in the fees seemed average although I thought the renewal fees for doing nothing except your day to day job were outrageous exploitation of tenants
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 22, 2018
View all comments (1)
Dear 'Nyte-Skye' Thank you for taking time out and leaving this review, we apologise that your experience didn't match your overall expectations. Best regards, Alex Neil Estate Agents ...

“Incredible!...”

Nov 14,2018
Minithumbup
Pijus
By: 'Tim'
Nov 14,2018
1 people found
this helpful
I was amazed by Pijus customer service. I have never in my life dealt with an agent so professional and honest. Highly recommend!...
read full review
Comment on agent fees
Fees are good
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 14, 2018
View all comments (1)
Dear Tim, Thank you very much for leaving your review for Pijus. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent...”

Nov 13,2018
Minithumbup
Sara
By: 'Miriam'
Nov 13,2018
1 people found
this helpful
From the first flat Sara showed me, she knew exactly what I was looking for. Her charismatic and happy personality also her commitment towards her job makes her someone trustful and professional. Thanks Sara!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 14, 2018
View all comments (1)
Dear Miriam, Thank you very much for leaving your 5 star review for Sara. We are so pleased that you were happy with the service she provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Very professional...”

Nov 10,2018
Minithumbdown
Daniel
By: 'Bilal'
Nov 10,2018
1 people found
this helpful
Very professional, Daniel helped me to get the property I wanted in a really timely manner and the process was definitely smoother than I thought it would be, would definitely recommend to anybody....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 12, 2018
View all comments (2)
Dear Bilal, Thank you very much for leaving your 5 star review for Daniel. We are so pleased that you were happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Nov 09,2018
Minithumbup
Sara
By: 'K.J.'
Nov 09,2018
1 people found
this helpful
Thank you to Sara for the excellent service during the purchase of a property through her office. As a large investor we deal with the majority of estate agents in the area and Sara has always gone above and beyond to ensure that the process ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 09, 2018
View all comments (1)
Dear KJ, Thank you very much for leaving your 5 star review for Sara. We are so pleased that you were happy with the service she provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Outstanding service...”

Nov 09,2018
Minithumbup
Sara
By: 'Carlo'
Nov 09,2018
2 people found
this helpful
Sara gave me and my partner outstanding services by showing us around a range of properties which fitted what we were looking for. As well as showing enthusiasm and positivity which made the experience very comfortable and satisfying. She always kept us informed on any ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 09, 2018
View all comments (1)
Dear Carlo. Thank you so much for leaving your review. We are very pleased to learn that you are happy with the service provided by Sara. We wish you all the best and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great experience...”

Nov 09,2018
Minithumbup
Sara
By: 'Ylenia'
Nov 09,2018
1 people found
this helpful
Sara made my house hunting a nice experience. She is very friendly and try to do her best to find the right place for you....
read full review
Comment on agent fees
Ok
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 12, 2018
View all comments (2)
Dear Ylenia, Thank you very much for leaving your 5 star review for Sara. We are so pleased that you were happy with the service she provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Great experience...”

Nov 07,2018
Minithumbup
Sara
By: 'Marc'
Nov 07,2018
0 people found
this helpful
I our experience with Alex Neil was great, especially with Sara, our agent. After a week of meeting various agents at different properties, most of the flats failed to meet my requirements. Sara showed me a number of properties, all of which met my list ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 07, 2018
View all comments (1)
Dear Marc, Thank you very much for leaving your review for Sara. We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Joshua...”

Nov 07,2018
Minithumbup
Sara
By: 'Joshua Jhillort'
Nov 07,2018
1 people found
this helpful
Had a positive experience dealing with Sara at Alex Neil, good communication and very professional, and was also able to provide advice on many areas. Would definitely recommend you...
read full review
Comment on agent fees
Not bad
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 07, 2018
View all comments (1)
Dear Joshua Jhillort, Thank you very much for leaving your comments for Sara. We are very pleased that you were happy with the service she provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“great guy...”

Nov 07,2018
Minithumbup
Sandeep
By: 'Alpa Bakshi'
Nov 07,2018
1 people found
this helpful
I had been searching for a while, and had been to many viewings. Sandeep through the process was excellent. Normally he gets the offer and passes it to another team, he did that but still happily made himself available whenever I had any questions which ...
read full review
Comment on agent fees
I found the agent fees to be competitive.
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 08, 2018
View all comments (1)
Dear Alpa Bakshi, Thank you very much for leaving your comments for Sandeep. We are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Very happy with Tomasso's services...”

Nov 06,2018
Minithumbup
Tommaso
By: 'Morten'
Nov 06,2018
1 people found
this helpful
We were looking for a flat in the Bermondsey area. Tommaso was helpful and efficient in showing us the relevant properties and answer any queries we might have. Throughout, Tommaso always struck me as trustworthy, respectful, and competent, three qualities I look for in any ...
read full review
Comment on agent fees
Not relevant
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 06, 2018
View all comments (1)
Dear Morten, Thank you very much for leaving your comments for Tommaso. We are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Amazing service...”

Nov 02,2018
Minithumbup
Sandeep
By: 'David Cooper'
Nov 02,2018
1 people found
this helpful
I just wanted to say this I have never experienced service as good as Sandeep in my buying experience. He was very well spoken, enthusiatic and took his time with us on the viewing process....
read full review
Comment on agent fees
Reasonable fees, not too expensive but not to cheap which is extremely positive as they believe in their product.
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 02, 2018
View all comments (1)
Dear David. Thank you so much for leaving your review for Sandeep. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great...”

Oct 31,2018
Minithumbup
Daniel
By: 'Peter'
Oct 31,2018
1 people found
this helpful
Dan helped me alot and especially helped negotiate as i had a lot of requirements! Good service felt in good hands....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 31, 2018
View all comments (1)
Dear Peter. Thank you so much for leaving your review for Daniel. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great Communication...”

Oct 29,2018
Minithumbup
Daniel
By: 'DLO'
Oct 29,2018
1 people found
this helpful
Excellent service from Daniel who kept me up to date with viewings feedback and eventually securing a sale for us. Very happy with the service received....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 29, 2018
View all comments (1)
Dear DLO, Thank you very much for leaving your review for Daniel . We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Highly efficient...”

Oct 29,2018
Minithumbup
Daniel
Tommaso
By: 'Naz'
Oct 29,2018
1 people found
this helpful
I recently put my property for sale and found the staff at Alex Neil very efficient Not only did they find me a buyer within 10 days but also a got me lot higher price than other leading estate agents. and everything proceeded very smoothly. I ...
read full review
Comment on agent fees
Very reasonable fees
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 29, 2018
View all comments (1)
Dear Naz, Thank you very much for leaving your 5 star review for Daniel and Tommaso. We are so pleased that you were happy with the service they provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Efficient...”

Oct 29,2018
Minithumbup
Daniel
By: 'Alex'
Oct 29,2018
1 people found
this helpful
Recently put my property out to be let and he found a tenants in a short matter of time. I definitely recommend Alex Neil....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 30, 2018
View all comments (1)
Dear Alex, Thank you very much for leaving your 5 star review for Daniel. We are so pleased that you were happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Great...”

Oct 25,2018
Minithumbup
Tya
By: 'Ross'
Oct 25,2018
1 people found
this helpful
Before Tya we had a rocky start to the year, but since she's come in everything has been great, she's helped us to understand the moving out process and we're sure she would have been helpful if our tenancy was carrying on...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 25, 2018
View all comments (1)
Dear Ross. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Tya and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very responsive to any queries or problems...”

Oct 25,2018
Minithumbup
Tya
By: 'Tom Stephens'
Oct 25,2018
1 people found
this helpful
During our stay we had a few problems with the house which were responded to quickly and professionally. Any queries we ever had were responded to and solved in a prompt manner....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 25, 2018
View all comments (1)
Dear Tom, Thank you much for leaving your review for Tya. We are very pleased you are happy with the service she provided, we look forward to assisting you again in the future. ...

“Swift intervention...”

Oct 18,2018
Minithumbup
Priscilla
By: 'Satisfied customer'
Oct 18,2018
1 people found
this helpful
Priscilla intervened at a critical point in negotiations between us and prospective tenants. She handled the situation professionally with a successful outcome....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 18, 2018
View all comments (1)
Thank you so much for leaving your review. We are very pleased that you are happy with Priscilla's assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“disappointing...”

Oct 04,2018
Minithumbdown
By: 'Conscious tenant'
Oct 04,2018
0 people found
this helpful
Tried to let a flat what is actually on sale and would be only for short term and we would need to assist with viewings. He was very pushy by calling multiple times in a row, although I have said I am unavailable due to ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 04, 2018
View all comments (1)
We are very sorry you have felt the need to leave these anonymous comments as it makes it very difficult for us to investigate the matter and offer a response. Our internal complaints procedure is can be found here on the allAgents.co.uk website and also on our own site https://www.alexneil.com/Head-Office Best regards, Alex Neil Estate Agents ...

“Friendly efficient service...”

Oct 04,2018
Minithumbup
Daniel
By: 'Jon D'
Oct 04,2018
1 people found
this helpful
Used Alex Neil for the first time with this property. Can't fault the service and staff were always very friendly...
read full review
Comment on agent fees
NA - I was a buyer
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 05, 2018
View all comments (1)
Dear Jon. Thank you so much for leaving your review. We are very pleased that you are happy with our services and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great service...”

Oct 01,2018
Minithumbup
Sara
By: 'Mohammed'
Oct 01,2018
1 people found
this helpful
Sara is an excellent agent with an incredible level of professionalism. She is also very kind and patient and has gone above and beyond to help me find my dream property. Shee took the time to understand what I really want and didn't make ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Mohammed. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Sara and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Sep 30,2018
Minithumbup
Sara
By: 'Bob'
Sep 30,2018
1 people found
this helpful
I had a really good and successful experience with Alex Neil, especially with my property agent Sara Garzelli! She was very polite, friendly and found the right property for me even on a same day! Big thanks to you Sara and your great team! You'...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Bob. Thank you so much for leaving your review for Sara. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“To Sara from South East...”

Sep 30,2018
Minithumbup
Sara
By: 'F.A.'
Sep 30,2018
1 people found
this helpful
I was contacted by Sarah and since the very beginning I had a very good impression. Very polite and professional and was able to understand our needs very quickly and identified properties to show us. Very happy with the service provided by her....
read full review
Comment on agent fees
Not too bad
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Sara. We look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Brilliant agent...”

Sep 30,2018
Minithumbup
Sara
By: 'Anna'
Sep 30,2018
1 people found
this helpful
Sara was extremely professional and amazingly helpful. Most reliable agent we've come across and always meeting our search criteria. She is really friendly, patient and genuinely cares about her clients. All the best...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Anna. Thank you so much for leaving your review for Sara. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil...”

Sep 30,2018
Minithumbup
Sara
By: 'Henry'
Sep 30,2018
1 people found
this helpful
A special thank you to Sara and the team that was really friendly and one the most reliable agents we came across!!!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Henry. Thank you so much for leaving your review. We are very pleased that you are happy with Sara's assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,200
  • Max: £4,150,000

Letting
  • Min: £0
  • Max: £367,500

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
124 6 383 13 136 4 177 0 26 7
Staff picture Matteo Congedo
(108)

Staff picture Lucia
(13)

Staff picture Daniel
(102)

Staff picture Priscilla
(42)

Staff picture Rebecca
(68)

Staff picture Tommaso
(3)

Staff picture Lauren
(0)

Staff picture Sara
(122)

Staff picture Ayrton
(18)

Staff picture Sandeep
(3)

Staff picture Tya
(2)

Staff picture Eva
(0)

Staff picture Dimarli
(0)

Fees

Landlord
Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT. (Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:44 PM by Matteo Congedo - Regional Manager


Vendor
Overall Fees
2.4% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 2.0% & VAT - 2.4% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager


Tenant
Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Tenant - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:30 PM by Matteo Congedo - Regional Manager

Overall Fees
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)

Guarantor Fee, per Guarantor (if required) - £150.00 & VAT - £180.00 Inc VAT.

Last updated on 10/10/2018, 12:24 PM by Matteo Congedo - Regional Manager

Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Guarantor - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:26 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Rent - 1 Month in Advance

Last updated on 10/10/2018, 12:29 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Dilapidation's Deposit - 1.5 Month's Rent

Last updated on 10/10/2018, 12:29 PM by Matteo Congedo - Regional Manager

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 10:01 AM 30/11/2018 by allAgents

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