• Staff picture
    Matteo Congedo
  • Staff picture
    Lucia
  • Staff picture
    Daniel
  • Staff picture
    Priscilla
  • Staff picture
    Rebecca
  • Staff picture
    Tommaso
  • Staff picture
    Lauren
  • Staff picture
    Sara
  • Staff picture
    Eva
Alex Neil Estate Agents offer and successfully deliver our full range of services across a broad expanse of South East London. We have a proud history of selling and letting property in Tower Bridge, Shad Thames and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath to Woolwich, Abbey Wood, Lewisham and onwards into Kent. Founded in Surrey Quays and the Isle of Dogs over 30 years ago, when many parts of Canary Wharf, Docklands, East and South E Read full description...ast London were derelict wastelands. Alex Neil are an established sales and lettings agency integral to the ever-changing local property landscape. Our award-winning independent offices were established in 1984 and our business catchment area has grown alongside our success in sales and lettings. The standard of our service has been recognised by the customer review site allAgents, we’ve received multiple awards including "Best Estate Agent in London". Whatever your property needs, whether you are looking to sell, buy or let a property we have been, and continue to be the first-choice estate and letting agent for South East London and Kent.
Alex Neil Estate Agents

146 Lower Road London
Greater London
SE16 2UG

020 7237 6767

“Simply a big Thank You...”

May 23,2019
Minithumbup
Tommaso
By: 'Marc & Carlos'
May 23,2019
1 people found
this helpful
Thank you Tommaso for your hard work and support with the viewings! You have a special charisma and really did make us feel less anxious. And Sarah, well done! Your hard work, advice and perseverence at the progression stage was appreciated so much! Well done! ...
read full review
Comment on agent fees
Reasonable and worth all the hard work and perseverance.
Was this helpful? Yes
By: Alex Neil Estate Agents
May 23, 2019
Dear Marc and Carlos. Thank you for leaving your review for Tommaso. We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents

“Great service...”

May 22,2019
Minithumbup
Daniel
By: 'Sims08'
May 22,2019
1 people found
this helpful
Provided a great service always very friendly and helpful to both me and my Partner nothing was to much trouble....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 22, 2019
View all comments (1)
Dear Sims08. Thank you for leaving your review for Daniel. We are pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Good...”

May 22,2019
Minithumbup
Daniel
By: 'Rachel'
May 22,2019
1 people found
this helpful
Daniel - Very efficient, knowledgeable & professional in all dealings: email/ telephone & face-to-face. Honest responses, flexible approach and over all a great service provided....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 23, 2019
Dear Rachel. Many thanks for leaving your review. We are very pleased that you are happy with the service provided by Daniel and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents

“Excellent service...”

May 21,2019
Minithumbup
Daniel
By: 'Tom'
May 21,2019
1 people found
this helpful
Daniel provided an excellent service, made sure my partner and I were well informed about the property and was thoroughly professional throughout our dealings with him - would highly recommend him to anyone looking to move to the area...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 21, 2019
View all comments (1)
Dear Tom. Thank you for leaving your review for Daniel. We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Quick responses and helpful staff...”

May 20,2019
Minithumbup
Eva
Priscilla
By: 'A Mon'
May 20,2019
1 people found
this helpful
Have always had good response timings from the staff here for things ranging from prompt maintenance help and quick payment reimbursements. Staff are friendly and eager to help, too no matter how small the issue is....
read full review
Comment on agent fees
Agent fees were reasonable
Was this helpful? Yes
By: Alex Neil Estate Agents
May 20, 2019
View all comments (1)
Dear A Mon. Many thanks for your review. We are pleased that you are happy with the service provided by our Team and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great Service...”

May 20,2019
Minithumbup
Daniel
By: 'MichelleR'
May 20,2019
1 people found
this helpful
Daniel was very helpful over the phone and in person really made me feel comfortable and In good hands. Over all made my experience with Alex Neil a great one....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 20, 2019
View all comments (1)
Dear Michelle. Thank you for leaving your review for Daniel. We are very pleased that you are happy with the service provided by Daniel and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

May 14,2019
Minithumbup
By: 'N Rashid'
May 14,2019
1 people found
this helpful
This review is mainly for Sarah Sobajo from sales progression team at South East Lindon branch. She has excellent communication skills and always returned my calls. She was extremely patient with me as I was quite impatient and sometimes angry due to delay in the ...
read full review
Comment on agent fees
The fees is cost effective
Was this helpful? Yes
By: Alex Neil Estate Agents
May 15, 2019
View all comments (1)
Dear N Rashid. Thank you for leaving your review for Sarah. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“On Top...”

May 08,2019
Minithumbup
Daniel
By: 'Nagbo'
May 08,2019
1 people found
this helpful
Daniel and Magic were on top of their game. Constantly keeping me updated with prospective clients, reassuring their are buyers out there and efficient with finding and negotiating a sell price, which I was pleased with....
read full review
Comment on agent fees
Agency fees - high side of the market. Also did not like the price quoted without VAT.
Was this helpful? Yes
By: Alex Neil Estate Agents
May 08, 2019
View all comments (1)
Dear Nagbo. Thank you for leaving your review. We are pleased that you are happy with the service provided by Daniel and Magic and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great agent...”

May 06,2019
Minithumbup
Sara
By: 'Velotti'
May 06,2019
1 people found
this helpful
Throughout our property search Alex Neil came across as very knowledgeable about the surrounding areas in addition to the houses we were viewing. In particular Sara G. was extremely personable and kept us informed throughout the process which gave us great piece of mind. She ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 07, 2019
View all comments (1)
Dear Velotti. Thank you for leaving your review. We are pleased that you are happy with Sara's assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Good service...”

May 03,2019
Minithumbup
Lucia
By: 'David Cassiano'
May 03,2019
1 people found
this helpful
I have had an overall good experience with Alex Neil as they have always helped to sort things out quickly. They were helpful and have made my renting experience easier....
read full review
Comment on agent fees
I found Alex Neil's fees to be in line with typical market values.
Was this helpful? Yes
By: Alex Neil Estate Agents
May 03, 2019
View all comments (1)
Dear David. Many thanks for leaving your review for Lucia. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“On top of everything...”

Apr 30,2019
Minithumbup
Tommaso
Sara
By: 'Nick Smith'
Apr 30,2019
1 people found
this helpful
I approach Alex Neil because i was looking to buy a property around Canada Water. The staff was very helpful specially Tommaso and Sara, super quick response, I would definitely recommend them if you are looking for a property...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Nick. Thank you so much for leaving your review for Tommaso and Sara. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Brilliant agents!!!...”

Apr 30,2019
Minithumbup
Sara
Tommaso
By: 'Kataryna Oversby'
Apr 30,2019
1 people found
this helpful
Sara and Tom have been fantastic. The whole process from booking the viewing to offer to the time leading up move has been very smooth and easy. My experience with Alex Neil has been great and I would definitely use them again....
read full review
Comment on agent fees
Not bad
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Kataryna. Many thanks for leaving your review for Sara and Tommaso. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great team...”

Apr 30,2019
Minithumbup
Sara
Eva
By: 'Simon'
Apr 30,2019
1 people found
this helpful
A particular thanks to Sara which found us a perfect flat and been really patient with us and also Eva that took care of the referencing process and been really responsive all the times....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Simon. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Sara and Eva and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Enthusiastic...”

Apr 30,2019
Minithumbup
Daniel
By: 'Mzic.'
Apr 30,2019
1 people found
this helpful
I'm very happy with Daniel. From all the agents I had contact with, he was the one that showed interest in my needs being very keen to help me....
read full review
Comment on agent fees
I think fees are way too high.
Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2019
View all comments (1)
Dear Mzic. Many thanks for leaving your review for Daniel. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Friendly...”

Apr 30,2019
Minithumbup
Daniel
By: 'Allen'
Apr 30,2019
1 people found
this helpful
Being new to the UK, Dan was very patient and friendly working me through the nuances of renting in London. He was very responsive to the questions I had and worked with me on a good deal on a great property....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2019
View all comments (1)
Dear Allen. Thank you for leaving your review for Daniel. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Amazing Service...”

Apr 29,2019
Minithumbup
Tommaso
By: 'Davide Pugliese'
Apr 29,2019
1 people found
this helpful
Tommaso is one of the best agent I`ve ever met. He has a very good customer service with an Italian touch and very good Knowledge. I strongly suggest him if you are looking to buy a property in London. Very impressed, highly reccomended....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2019
View all comments (1)
Dear Davide. Thank you so much for your review. We are very pleased that you are happy with Tommaso's assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Great agent...”

Apr 29,2019
Minithumbup
Sara
By: 'Jane'
Apr 29,2019
1 people found
this helpful
Sara made the whole process from the viewing to the final agreement smooth and easy. She was really flexible with viewings and super cooperative. Thank you again...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2019
View all comments (1)
Dear Jane. Many thanks for leaving your review for Sara. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Good service...”

Apr 25,2019
Minithumbup
Daniel
Matteo Congedo
By: 'Matt'
Apr 25,2019
1 people found
this helpful
The agent responds swiftly and tried his best to negotiate the best term for the transaction with very good attitude....
read full review
Comment on agent fees
Good and reasonable
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 25, 2019
View all comments (1)
Dear Matt. Thank you so much for leaving your review for Daniel and Matteo. We are very pleased that you are happy with the service they provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Great experience...”

Apr 12,2019
Minithumbup
Sara
Tommaso
By: 'J.B.'
Apr 12,2019
0 people found
this helpful
Thank you to Sara and Tommaso, for finding my dream house. I will definitely recommend both of you to friends and family...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 15, 2019
View all comments (1)
Dear J.B, Thank you very much for leaving your review for Sara & Tomasso. We are very pleased that you were satisfied with the service you received and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Fabulous living experience...”

Apr 03,2019
Minithumbup
Lucia
By: 'Eddy Zhu'
Apr 03,2019
1 people found
this helpful
We had 3 years of great experience with Alex Neil due to its professional estate management team. We enjoyed our life living in a flat constructed based on a studio like space with kitchen, bathroom and kitchen separated. During this course, Alex Neil helps to well ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 03, 2019
View all comments (1)
Dear Eddy. Many thanks for leaving your review for Tya and Lucia. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Really impressed with these guys would recomend to other landlords who want a good service...”

Mar 29,2019
Minithumbup
Daniel
Rebecca
By: 'Joe'
Mar 29,2019
1 people found
this helpful
Daniel and Rebecca have been extremely helpful letting my property and they really helped me by letting the property so quickly! Within 48 hours of contacting them they had let my property for the asking price very impressed wouldnt use anyone else moving forward....
read full review
Comment on agent fees
Not bad
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 01, 2019
View all comments (1)
Dear Joe. Thank you so much for leaving your review for Daniel and Rebecca. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Mar 28,2019
Minithumbup
Daniel
By: 'Beata'
Mar 28,2019
1 people found
this helpful
We were looking for a property to rent for some time now, and I can tell that we are fussy, but Daniel did a great job and helped us find the perfect house. It was a pleasure to do business with him....
read full review
Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 28, 2019
View all comments (1)
Dear Beata. Thank you for leaving your review for Daniel. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Above the others...”

Mar 26,2019
Minithumbup
Tommaso
Daniel
By: 'Kim Goose'
Mar 26,2019
1 people found
this helpful
I was looking for a property to rent for very long time but finally I approch Alex Neil are they were able to find a property for me super quick and with very professional manners....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 26, 2019
View all comments (2)
Dear Kim. Thank you so much for for leaving your review. We are very pleased that you are happy with Tommaso and Daniel's help and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very Helpful...”

Mar 26,2019
Minithumbup
Tommaso
Sara
By: 'James Fog'
Mar 26,2019
1 people found
this helpful
I approach Alex Neil for the sale of my property and they were able to find a buyer within a week. The process overall was very quick....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 26, 2019
View all comments (1)
Dear James. Thank you for leaving your review for Sara and Tommaso. We are very pleased that you are happy with the service they provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Just Perfect...”

Mar 26,2019
Minithumbup
Tommaso
Maciej
By: 'Haziz Duvra'
Mar 26,2019
1 people found
this helpful
I'm very impressed with the service overall provide by Alex Neil I would certainly recommend them to anyone looking for properties....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 26, 2019
View all comments (1)
Dear Haziz. Many thanks for leaving your review for Tommaso and Maciej. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Mar 26,2019
Minithumbup
Sara
Maciej
By: 'Thomas'
Mar 26,2019
1 people found
this helpful
Very good service provided by Sara and Maciej from the Surrey Quays branch. Went above and beyond throughout our search. I will definitely reccomend...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 26, 2019
View all comments (1)
Dear Thomas. Thank you so much for leaving your review for Sara and Maciej. We are very pleased that you are happy with their assistance and we look forward to many future dealings. Many thanks, Alex Neil Estate Agents ...

“Great agents...”

Mar 26,2019
Minithumbup
Sara
Daniel
By: 'James P.'
Mar 26,2019
1 people found
this helpful
Alex Neil offered the highest service and I couldn't recommend them highly enough for any advice, help and reassurance for the sale of my property. Sara Garzelli and Daniel Ervin are very professional and they have been extremely easy to deal with....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 26, 2019
View all comments (1)
Dear James. Thank you so much for leaving your review for Sara and Daniel. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great team...”

Mar 26,2019
Minithumbup
Sara
Tommaso
By: 'Monica C'
Mar 26,2019
1 people found
this helpful
Sara was the first agent that contacted me out of many request I made. She listened carefully to what I wanted in a property. She also made it easy for me to voice what I didn't like about properties. Bringing new clarity to my search. ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 27, 2019
View all comments (1)
Dear Monica. Thank you so much for leaving your review for Sara and Tommaso. We are very pleased that you are happy with their assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Good Service...”

Mar 25,2019
Minithumbup
Maciej
Daniel
By: 'Craig Loftus'
Mar 25,2019
1 people found
this helpful
Really happy with the service provided, helped me and my boyfriend find a perfect property. The flat is in a perfect location, very happy to use Alex Neil !...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 25, 2019
View all comments (1)
Dear Craig. Thank you for leaving your review for Maciej and Daniel. We are very pleased that you are happy with their assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Super Service....”

Mar 22,2019
Minithumbup
Sara
Maciej
By: 'George Smith'
Mar 22,2019
1 people found
this helpful
I really enjoyed being helped by these two they helped me sell my home. Definatly would suggest getting in contact with them....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 25, 2019
View all comments (1)
Dear George. Thank you for leaving your review for Sara and Maciej. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Performance Statistics
- Valuation Fees
Sales 95% 96%
Lettings 90% 92%
Price range of properties reviewed
Sales
  • Min: £1,200
  • Max: £4,150,000

Letting
  • Min: £0
  • Max: £367,500

TPOS Sales TPOS Lettings DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
135 6 422 14 147 5 193 0 25 10
Staff picture Matteo Congedo
(110)

Staff picture Lucia
(18)

Staff picture Daniel
(123)

Staff picture Priscilla
(51)

Staff picture Rebecca
(69)

Staff picture Tommaso
(20)

Staff picture Lauren
(0)

Staff picture Sara
(150)

Staff picture Eva
(21)

Fees

Landlord
Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT. (Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:44 PM by Matteo Congedo - Regional Manager


Vendor
Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager


Tenant
Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Tenant - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:30 PM by Matteo Congedo - Regional Manager

Overall Fees
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)

Guarantor Fee, per Guarantor (if required) - £150.00 & VAT - £180.00 Inc VAT.

Last updated on 10/10/2018, 12:24 PM by Matteo Congedo - Regional Manager

Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Guarantor - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:26 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Rent - 1 Month in Advance

Last updated on 10/10/2018, 12:29 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Dilapidation's Deposit - 1.5 Month's Rent

Last updated on 10/10/2018, 12:29 PM by Matteo Congedo - Regional Manager

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 10:01 AM 30/11/2018 by allAgents

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