South East London & Kent, London, SE16
4.8/5, 1075 reviews
96% recommended
95% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
93% lettings fee satisfaction
Alex Neil Estate Agents in South East London & Kent specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Tower Bridge, Shad Thames and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath ... show more Alex Neil Estate Agents in South East London & Kent specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Tower Bridge, Shad Thames and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath to Woolwich, Abbey Wood, Lewisham and on into Kent.

Established in 1984, Alex Neil South East London & Kent have been moving people and property for over 35 years, we are synonymous to the London property market. We've hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

As a friendly, dynamic and market leading estate agent, you will receive the highest levels of integrity from our team. Whether you are selling or letting, looking to buy or rent a new home, we can cater for all your property requirements. Our portfolio of available properties is updated daily and enables us to constantly offer a wide variety of homes both for sale and to let.

This ensures we are the first contact for many local, national and international enquiries producing large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients, we regularly welcome returning customers with repeat business and recommendations.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record in South East London & Kent is excellent.
Visit our website - www.alexneil.com

Opening Hours
Address

Alex Neil Estate Agents
146 Lower Road
London
Greater London
SE16 2UG
020 7237 6767

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £150,000 £4,750,000
Lettings 91% 93% £490 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
152 6 462 16 167 5 230 1 26 10
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties
Images & Videos

“Alex Neil have supported me through this diff......”

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Jan 15,2020
Minithumbup
By: 'Linda Dawson'
Jan 15,2020
1 people found
this helpful
Alex Neil have supported me through this difficult period, when it has been clear ha this is a buyers market...
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By: Alex Neil Estate Agents
Jan 15, 2020
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Dear Linda, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Polite, professional & honest...”

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Jan 14,2020
Minithumbup
Daniel
By: 'Dr Wisam Al-Faiadh'
Jan 14,2020
1 people found
this helpful
Dan was great from the start, he called me out of his work hours to confirm my interest in the property and promptly arranged a viewing. Being a busy Doctor, he completely understood my work schedule and catered to it. He professional, polite & punctual and ...
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By: Alex Neil Estate Agents
Jan 15, 2020
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Dear Dr Wisam Al-Faiadh Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I have dealt with Sara at Alex Neil. Couldn'......”

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Jan 13,2020
Minithumbup
Sara
By: 'Mara'
Jan 13,2020
1 people found
this helpful
I have dealt with Sara at Alex Neil. Couldn't have ask for better service from start to finish of the sale. I will definitely come back to you in the future.....
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By: Alex Neil Estate Agents
Jan 13, 2020
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Dear Mara, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Sara has helped me with my house hunting in a......”

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Jan 13,2020
Minithumbup
Sara
By: 'Mihel Roni'
Jan 13,2020
1 people found
this helpful
Sara has helped me with my house hunting in a very effective way. Understood the requirements and all the suggestions were perfectly suited. Will definitely recommend you...
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By: Alex Neil Estate Agents
Jan 13, 2020
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Dear Mihel Roni, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I would like to thanks Sara for her great sup......”

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Jan 11,2020
Minithumbup
Sara
By: 'Lukasz Tauni'
Jan 11,2020
1 people found
this helpful
I would like to thanks Sara for her great support. She helped me to find a great property and I will definitely come back to you in the future.....
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By: Alex Neil Estate Agents
Jan 13, 2020
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Dear Lukasz Tauni, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Good Management Service from Alex Neil...”

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Jan 06,2020
Minithumbup
Matteo Congedo
By: 'James Bradley'
Jan 06,2020
1 people found
this helpful
WE have had a good experience with Alex Neil, through whom we let our flat in Rotherhithe. We changed agents some time ago, being dissatisfied with the management activity of our previous agents. We have been happy that the letting process through Alex Neil has ...
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By: Alex Neil Estate Agents
Jan 07, 2020
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Dear James, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Sara went out of her way to help us in search......”

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Dec 30,2019
Minithumbup
Sara
By: 'Dora Giulli'
Dec 30,2019
1 people found
this helpful
Sara went out of her way to help us in searching for a property to buy in Rotherhithe. I felt she understood what I was looking for and was extremely professional in every way. Very happy...
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Dora, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Very professional, helpful with the procedure......”

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Dec 30,2019
Minithumbup
Daniel
By: 'franck colomb'
Dec 30,2019
1 people found
this helpful
Very professional, helpful with the procedure. we had many viewings and sold our flat very quick. Would recommend to any seller....
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Franck, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Dealt with Sara and Tom from Alex Neil in Low......”

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Dec 29,2019
Minithumbup
Sara
Tommaso
By: 'Ronald T'
Dec 29,2019
1 people found
this helpful
Dealt with Sara and Tom from Alex Neil in Lower road Great service and great team Will definitely recommend you to anyone !!...
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Ronald, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Thank you guys for helping me finding my drea......”

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Dec 28,2019
Minithumbup
Tommaso
Sara
By: 'Connor'
Dec 28,2019
1 people found
this helpful
Thank you guys for helping me finding my dream property very professional and always on top thanks Tommaso and Sara...
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Connor, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“I need to say that I’m quite impressed with A......”

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Dec 28,2019
Minithumbup
Tommaso
Sara
By: 'Jackie'
Dec 28,2019
1 people found
this helpful
I need to say that I’m quite impressed with Alex Neil specially Tommaso and Sara that they really help me selling my flat...
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Jackie, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil/Dan was very helpful throughout the......”

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Dec 27,2019
Minithumbup
Daniel
By: 'Ashley Lauder'
Dec 27,2019
1 people found
this helpful
Alex Neil/Dan was very helpful throughout the process and supportive. Really appreciated the personal calls I felt like I was step ahead of other buyers which is always helpful in the market....
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Ashley, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Sara is helpful, attentive and kind.Anytime ......”

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Dec 24,2019
Minithumbup
Sara
By: 'Maria Fazzi'
Dec 24,2019
1 people found
this helpful
Sara is helpful, attentive and kind. Anytime I needed her, she was there always with answers to my questions/ doubts. Highly recommended on my opinion....
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By: Alex Neil Estate Agents
Dec 24, 2019
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Dear Maria, Thank you for leaving these positive comments about your experience of dealing with our business. We were pleased to read your thoughts and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Rabeya Khatun Review...”

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Dec 23,2019
Minithumbup
By: 'Roberto Mattioli'
Dec 23,2019
1 people found
this helpful
I have dealt with Rabeya from Alex Neil. She has been great and I had a wonderful experience. She always kept me well informed of each situation ensuring that the best deal was made and completed to my satisfaction. Thanks, Rabeya Roberto...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Dec 24, 2019
View all comments (1)
Dear Roberto, Thank you for leaving these positive comments about your experience of dealing with our business. We were pleased to read your thoughts and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“I have been with Sara for the last month.Dur......”

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Dec 17,2019
Minithumbup
Sara
By: 'Stephanie B'
Dec 17,2019
1 people found
this helpful
I have been with Sara for the last month. During this time I have found Sara incredibly helpful. She listened and understood what I was looking for. Buying a property is a big decision and she has never been to pushy. Thank you again...
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By: Alex Neil Estate Agents
Dec 19, 2019
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Dear Stephanie, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Excellent service and very helpful...”

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Dec 13,2019
Minithumbup
Daniel
By: 'Richard Carr'
Dec 13,2019
1 people found
this helpful
As a first time buyer, Daniel made the whole process very easy and was always on hand to answer any queries or questions....
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By: Alex Neil Estate Agents
Dec 16, 2019
View all comments (2)
Dear Richard, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Very fast to respond, patient and understandi......”

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Dec 12,2019
Minithumbup
Daniel
By: 'Pratiksha Ramji'
Dec 12,2019
1 people found
this helpful
Very fast to respond, patient and understanding with concerns/requests. Always kept me well informed of anything going on. I got great peace of mind knowing Dan was taking care of everything and I don't have to worry about it. Professional and friendly service....
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By: Alex Neil Estate Agents
Dec 12, 2019
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Dear Pratiksha Ramji, Thank you for taking time out to review your experiences of dealing with our South East London team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Rented a property through Alex Neil and with ......”

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Nov 30,2019
Minithumbup
Sara
By: 'Flora'
Nov 30,2019
1 people found
this helpful
Rented a property through Alex Neil and with Sara helps. She kept me posted on new properties and she has been polite and friendly Thank you...
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Was this helpful? Yes
By: Ante Bajic Tomasovic
Dec 10, 2019
View all comments (2)
Hi , .............,a song for an enjoyable moment,….https://www.youtube.com/watch?v=Xs8-0YuBnwg Dr.AnteP.S What you're not here,...., everything is ready ... so somehow poet says. ...

“I have dealt with Sara and Michelle from Alex......”

Share on :
Nov 28,2019
Minithumbup
Sara
Michelle Holford
By: 'Edmund'
Nov 28,2019
1 people found
this helpful
I have dealt with Sara and Michelle from Alex Neil. They have been great and I had a wonderful experience. They always kept me well informed of each situation ensuring that the best deal was made and completed to my satisfaction. Thank you Sara and ...
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By: Alex Neil Estate Agents
Nov 28, 2019
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Dear Edmund, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“For sure is one of the best agents in London ......”

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Nov 28,2019
Minithumbup
Tommaso
Sara
By: 'Tang'
Nov 28,2019
1 people found
this helpful
For sure is one of the best agents in London Tommaso and Sara we’re always on top of everything they really help me out regarding my property search....
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By: Alex Neil Estate Agents
Nov 28, 2019
View all comments (1)
Dear Tang, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Brilliant service received by Sara and Tommas......”

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Nov 28,2019
Minithumbup
Sara
Tommaso
By: 'Joseph Walker'
Nov 28,2019
1 people found
this helpful
Brilliant service received by Sara and Tommaso. They are professional and friendly. I was impressed by their deep knowledge of the flats and of the local areas. Thank you...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 29, 2019
View all comments (1)
Dear Joseph, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“I was looking for a flat for a very long time......”

Share on :
Nov 27,2019
Minithumbup
Tommaso
Daniel
By: 'Murray'
Nov 27,2019
1 people found
this helpful
I was looking for a flat for a very long time and then I finally meet Tommaso he really take his job serious. Thanks for everything...
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By: Alex Neil Estate Agents
Nov 27, 2019
View all comments (1)
Dear Murray, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“I am writing regarding the actions taken by E......”

Share on :
Nov 27,2019
Minithumbdown
By: 'Andreia'
Nov 27,2019
0 people found
this helpful
I am writing regarding the actions taken by * and Alex Neil state agents, concerning E14 3RR, for the following: I informed Alex Neil on 16th April that the heater on the living room wasn't working. To let you know that the property just have two ...
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Was this helpful? Yes
By: Andreia
Nov 27, 2019
View all comments (2)
Hi, I appreciate this response but as I said in my review we are communicating since April regarding the heater (by 8 months and I still don’t have a date to have it replaced). I received by over 6 months the same type of answer: landlord is informed and we are waiting the quote to be accepted. After 6 months I received an email saying that Alex Neil wasn’t having communications from the landlord by more than a month. And after I involved Environmental and Health service because not ...

“I sold my flat recently using Alex Neil and I......”

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Nov 27,2019
Minithumbup
Tommaso
Sara
By: 'Cinzia'
Nov 27,2019
1 people found
this helpful
I sold my flat recently using Alex Neil and I really need to say that they were able to give me a very good offer with low fees a big thanks to Tommaso,...
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By: Alex Neil Estate Agents
Nov 27, 2019
View all comments (1)
Dear Cinzia, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“It was a pleasure to deal with Daniel and Sar......”

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Nov 25,2019
Minithumbup
Sara
Daniel
By: 'Totem Cullum'
Nov 25,2019
0 people found
this helpful
It was a pleasure to deal with Daniel and Sara. Really professional, kind and helpful throughout the whole process. I will recommend you both to everyone I know...
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By: Alex Neil Estate Agents
Nov 25, 2019
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Dear Totem, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...
Staff picture Matteo Congedo
(116)
Staff picture Lucia
(22)
Staff picture Daniel
(154)
Staff picture Sara
(230)
Staff picture Rebecca
(69)
Staff picture Tommaso
(52)
Staff picture Eva
(34)
Staff picture Michelle Holford
(14)
Staff picture Lauren
(1)

Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:44 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 3:30 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 10:39 AM 01/10/2019 by allAgents

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Alex Neil Estate Agents

Branch - South East London & Kent, London, SE16