• Staff picture
    Matteo Congedo
  • Staff picture
    Lucia
  • Staff picture
    Daniel
  • Staff picture
    Priscilla
  • Staff picture
    Rebecca
  • Staff picture
    Tommaso
  • Staff picture
    Lauren
  • Staff picture
    Do Yeon
  • Staff picture
    Sara
  • Staff picture
    Sandeep
  • Staff picture
    Giuseppe
  • Staff picture
    Tya
  • Staff picture
    Eva
  • Staff picture
    Dimarli
Alex Neil Estate Agents offer and successfully deliver our full range of services across a broad expanse of South East London. Open 7 days a week, we have a proud history of selling and letting property in Tower Bridge, Shad Thames and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath to Woolwich, Abbey Wood, Lewisham and onwards into Kent. Founded in Surrey Quays and the Isle of Dogs over 30 years ago, when many parts of Canary Wharf, Docklands Read full description..., East and South East London were derelict wastelands. Alex Neil are an established sales and lettings agency integral to the ever-changing local property landscape. Our award-winning independent offices were established in 1984 and our business catchment area has grown alongside our success in sales and lettings. The standard of our service has been recognised by the customer review site allAgents, we’ve received multiple awards including "Best Estate Agent in London". Whatever your property needs, whether you are looking to sell, buy or let a property we have been, and continue to be the first-choice estate and letting agent for South East London and Kent.
Alex Neil Estate Agents

146 Lower Road London
Greater London
SE16 2UG

020 7237 6767

“Grea service...”

Feb 11,2019
Minithumbup
Sandeep
By: 'Paul pogba'
Feb 11,2019
1 people found
this helpful
I had been looking for a property and he helped me every step of the way even when he didnt have to....
read full review
Comment on agent fees
Great
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 11, 2019
View all comments (1)
Dear Paul pogba, Thank you very much for leaving your review for Sandeep. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Great price...”

Feb 11,2019
Minithumbup
Sandeep
By: 'Karthik pandya'
Feb 11,2019
1 people found
this helpful
As a landlord he continued to push to get me the right price for my property. I recommend sandeep mann...
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
By: Karthik pandya
Feb 11, 2019
View all comments (1)
Dear Karthik pandya, Thank you very much for leaving your review for Sandeep. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Knowledgeable...”

Feb 11,2019
Minithumbup
Sandeep
By: 'Linda'
Feb 11,2019
1 people found
this helpful
I felt at ease with Sandeep. I found agents to be quite pushy but Sandeep was so professional and at ease....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 11, 2019
View all comments (1)
Dear Linda. Thank you so much for leaving your review for Sandeep. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Knowledgeable...”

Feb 11,2019
Minithumbup
Sandeep
By: 'Linda'
Feb 11,2019
1 people found
this helpful
I felt at ease with Sandeep. I found agents to be quite pushy but Sandeep was so professional and at ease....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 11, 2019
View all comments (1)
Dear Linda. Thank you very much for your review. We are pleased that you are happy with Sandeep's assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Enjoyed!...”

Jan 31,2019
Minithumbup
Tya
By: 'Mohamed Kavungal'
Jan 31,2019
1 people found
this helpful
This is was the first tenancy I had in London and hence Alex Neil was the first agent. It was really easy process with them from start of tenancy till end. It was a really nice property with cheaper rent compared to others in the ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 01, 2019
View all comments (1)
Dear Mohamed Kavungal, Thank you very much for leaving your review for Tya. We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Great service...”

Jan 30,2019
Minithumbup
Sandeep
By: 'Jas'
Jan 30,2019
1 people found
this helpful
Everything was smooth and quick. Sandeep guided and supported us the whole way. He was polite and professional. Would recommend....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 31, 2019
View all comments (1)
Dear Jas, Thank you very much for leaving your review for Sandeep. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent service...”

Jan 29,2019
Minithumbup
Giuseppe
Daniel
By: 'Donald'
Jan 29,2019
1 people found
this helpful
Giuseppe and Daniel looked after me so well and I really like their options for renting my flat, which I found very easy to understand. All my questions were answered expertly and in a professional way. Excellent service....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 29, 2019
View all comments (1)
Dear Donald, Thank you very much for leaving your review for Giuseppe and Daniel. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent negotiator...”

Jan 29,2019
Minithumbup
Dimarli
Daniel
By: 'Zack'
Jan 29,2019
1 people found
this helpful
Dimarli made the process of selling my house for the first time extremely easy. He was very helpful, I would recommend using Alex Neil....
read full review
Comment on agent fees
Decent
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 29, 2019
View all comments (1)
Dear Zack, Thank you very much for leaving your review for Dimarli and Daniel. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Spot on...”

Jan 29,2019
Minithumbup
Tommaso
Daniel
By: 'James'
Jan 29,2019
1 people found
this helpful
I sold my flat with Alex Neil and I have to admit that they exceeded my expectations. They were able to sell my flat very quick. The service offered by Tommaso and Daniel was superb. I would definitely recommend this company....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 30, 2019
View all comments (1)
Dear James, Thank you very much for leaving your review for Tommaso and Daniel. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Unbelievable...”

Jan 29,2019
Minithumbup
Tommaso
By: 'Alvaro'
Jan 29,2019
1 people found
this helpful
I approach Alex Neil for rent my flat, and I have to admit that their service was stunning. Tommaso was very professional and I did find me tenants within days....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 30, 2019
View all comments (1)
Dear Alvaro, Thank you very much for leaving your review for Tommaso. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Super Professional...”

Jan 29,2019
Minithumbup
Tommaso
Daniel
By: 'Adrianne'
Jan 29,2019
1 people found
this helpful
I was looking for a property to buy since September and when finally I approach Alex Neil I find my property. I have to say their service is out of this world specially Tommaso help me a lot during my property search, he even show ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 30, 2019
View all comments (1)
Dear Adrianne, Thank you very much for leaving your review for Tommaso and Daniel. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Polite...”

Jan 29,2019
Minithumbup
Dimarli
By: 'Jade'
Jan 29,2019
1 people found
this helpful
Dimarli helped me to find the right tenant for my property . He Is very polite and approachable. Kept me in the know...
read full review
Comment on agent fees
No issues
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 30, 2019
View all comments (1)
Dear Jade, Thank you very much for leaving your review for Dimarli. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Best estate agent!...”

Jan 28,2019
Minithumbup
By: 'Tom Sumpter'
Jan 28,2019
1 people found
this helpful
My experience using Alex Neil estate agents has gone beyond what I expected, Sam was professional, friendly, and did everything he could to find us a property which matched what we was looking for. We had been looking for a flat to rent for months ...
read full review
Comment on agent fees
Fees weren’t too pricey.
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 28, 2019
View all comments (1)
Dear Tom Sumpter, Thank you very much for leaving your review for Sam. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“First class service...”

Jan 25,2019
Minithumbup
Giuseppe
Daniel
By: 'Ben'
Jan 25,2019
1 people found
this helpful
First class service from Daniel and Giuseppi. They work till late and always got answer in time. Simple process to review and approve sales literature. Regular updates on viewings and once sale had been agreed....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 28, 2019
View all comments (1)
Dear Ben, Thank you very much for leaving your review for Giuseppe and Daniel. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent Experience!...”

Jan 24,2019
Minithumbdown
Sara
By: 'Jan'
Jan 24,2019
1 people found
this helpful
My experience with Alex Neil's office in Southeast London and specifically with Sara Garzelli was superb. Sara was very kind, helpful, responsive and honest. I would rate 10/10. Thanks, Sara!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 24, 2019
View all comments (1)
Dear Jan, Thank you very much for leaving your comments for Sara. We are very pleased that you were happy with the service she provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent Service!...”

Jan 24,2019
Minithumbup
By: 'Kayleigh Wright'
Jan 24,2019
1 people found
this helpful
After listening to exactly what we wanted Sam managed to find our perfect home! He seemed to know better than we did what we was looking for, and throughout the whole process was helpful and informative. I can't thank him enough for making moving so ...
read full review
Comment on agent fees
As expected, which I didn't mind paying at all with the service I received.
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 24, 2019
View all comments (1)
Dear Kayleigh Wright, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Jan 24,2019
Minithumbdown
Sara
By: 'Linda Dawson'
Jan 24,2019
1 people found
this helpful
Sara has worked hard on my behalf and secured a buyer within 3 weeks of listing my property. She has been patient with my telephone difficulties and has worked well with the fact that I live overseas. Her communications are clear and concise. I am extremely ...
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 24, 2019
View all comments (1)
Dear Linda Dawson, Thank you very much for leaving your review for Sara. We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great agent...”

Jan 23,2019
Minithumbup
Sara
By: 'Urska'
Jan 23,2019
0 people found
this helpful
Sara is absolutely fantastic, very friendly approachable and was a delight to work with. Great communication, and made the process as stress free as possible. My husband and I were looking at properties for months and have meet a was selection of estate agents and ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Dear Urska, Thank you very much for leaving your review for Sara. We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Professional and Friendly...”

Jan 23,2019
Minithumbup
Dimarli
By: 'Rachel'
Jan 23,2019
1 people found
this helpful
Dimarli was clear and informative. He took his time to explain fees and took all my requirements in to consideration. He gave me a variety of properties to view and hot the nail on the head with at least 2 which my partner and I found ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Dear Rachel, Thank you very much for leaving your comments for Dimarli. We are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Thank you...”

Jan 23,2019
Minithumbup
Tommaso
Sara
By: 'John'
Jan 23,2019
0 people found
this helpful
We had a really good service provided by Alex Neil team at Surrey Quays branch. In particular, I would like to mention Sara and Tommaso who were exceptionally professional and helpful in all aspects of the property sale process. Thank you so much...
read full review
Was this helpful? Yes

“Excellent attention to detail...”

Jan 23,2019
Minithumbup
Sandeep
By: 'Sat'
Jan 23,2019
1 people found
this helpful
Very pleased with the care and attention provided by the agents more importantly Sandeep. He is a real credit to the firm, using agents is not always easy however Sandeep really made the experience for my wife and I excellent. He answered our questions rapidly ...
read full review
Comment on agent fees
Very pleased. I have had a look around however very pleased with the care and detail involved by Sandeep
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Dear Sat, Thank you very much for leaving your 5 star review for Sandeep. We are so pleased that you were happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Great Communication...”

Jan 23,2019
Minithumbup
Dimarli
By: 'ACobe'
Jan 23,2019
1 people found
this helpful
Dimarli was great help in my search for the perfect property . Kept me updated on every changes . Knows his properties !...
read full review
Comment on agent fees
No issues
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Dear Acobe, Thank you very much for leaving your review for Dimarli. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Dimarli was extremly patient and thoughtful during my search for ......”

Jan 23,2019
Minithumbup
Dimarli
Daniel
By: 'RicardoDosa'
Jan 23,2019
1 people found
this helpful
Dimarli was extremly patient and thoughtful during my search for a new home. He kept on searching for properties I may like until he found me one....
read full review
Comment on agent fees
Okay
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Thank you very much for leaving your review for Dimarli and Daniel. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. ...

“Brilliant service...”

Jan 23,2019
Minithumbup
Sara
By: 'Brian'
Jan 23,2019
1 people found
this helpful
Samuel and Sarah were fantastic! They were very helpful and went the extra mile to find me the perfect apartment...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Dear Brain, Thank you very much for leaving your review for Sara We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Great Agent!!!!...”

Jan 21,2019
Minithumbup
Sara
By: 'Laura Whertin'
Jan 21,2019
1 people found
this helpful
Sara Garzelli looked after us from beginning to end. Immediately friendly and reassuring, and very prompt with whatever questions we had. She made the whole moving process uncomplicated and compared to other experiences, completely pain free. Thank you very much for your help...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 22, 2019
View all comments (1)
Dear Laura, Thank you very much for leaving your comments for Sara. We are very pleased that you were happy with the service she provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Great team...”

Jan 20,2019
Minithumbup
Sara
Daniel
By: 'Herman'
Jan 20,2019
1 people found
this helpful
I approached Sara and Daniel in Surrey Quays Office. Both really polite and done a great job in finding me a tenant in less than a week. Will recommend to friends and family...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 21, 2019
View all comments (1)
Dear Herman. Thank you so much for leaving your review for Sara and Daniel. We are very pleased that you are happy with their assistance and we look forward to helping you again in the future. Best regards, Alex Neil Estate Agents ...

“Great service...”

Jan 16,2019
Minithumbup
Priscilla
By: 'T Tomasa'
Jan 16,2019
2 people found
this helpful
I have been a tenant with Alex Neil for a few years the team have been very professional The service have been great always quickly responde we had enjoyed the time of our staying well recommended....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 18, 2019
View all comments (1)
Dear T Tomasa. Thank you so much for leaving your review for Priscilla.We are very pleased that you are happy with the service provided by her and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“great service...”

Jan 15,2019
Minithumbup
Sara
Daniel
By: 'Fred'
Jan 15,2019
1 people found
this helpful
Daniel Ervin has been a fantastic support for me right from the first day he came to value my property. He is very respectful. He was very honest all the way through and was very positive. Also Sara Garzelli, which found me a buyer, has ...
read full review
Comment on agent fees
Honest
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 16, 2019
View all comments (1)
Dear Fred, Thank you very much for leaving your review for Sara. We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“The best estate agents...”

Jan 15,2019
Minithumbup
Sara
By: 'Marios'
Jan 15,2019
1 people found
this helpful
This is the second time we have used Alex Neil as our selling agent and they have done a great job. They have managed to secure me a buyer and we were able to exchange within 6 weeks. In particular, I want to thank Sara Garzelli, ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 16, 2019
View all comments (1)
Dear Marios, Thank you very much for leaving your review for Sara & Ayrton. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great help...”

Jan 14,2019
Minithumbup
Tommaso
By: 'Ana'
Jan 14,2019
0 people found
this helpful
Even though I have not decided for one of the properties Tommaso kindly showed me, I am very grateful for his help and support....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 14, 2019
View all comments (1)
Dear 'Ana' Thank you for your kind words about Tomasso, we are pleased that he made such an impression. Good luck with your property search and we look forwards to assisting you again in the future. Best regards, Alex Neil Estate Agents ...
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,200
  • Max: £4,150,000

Letting
  • Min: £0
  • Max: £367,500

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
131 6 397 14 142 5 185 0 26 9
Staff picture Matteo Congedo
(108)

Staff picture Lucia
(13)

Staff picture Daniel
(110)

Staff picture Priscilla
(46)

Staff picture Rebecca
(68)

Staff picture Tommaso
(9)

Staff picture Lauren
(0)

Staff picture Do Yeon
(113)

Staff picture Sara
(135)

Staff picture Sandeep
(10)

Staff picture Giuseppe
(33)

Staff picture Tya
(4)

Staff picture Eva
(6)

Staff picture Dimarli
(5)

Fees

Landlord
Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT. (Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:44 PM by Matteo Congedo - Regional Manager


Vendor
Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager


Tenant
Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Tenant - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:30 PM by Matteo Congedo - Regional Manager

Overall Fees
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)

Guarantor Fee, per Guarantor (if required) - £150.00 & VAT - £180.00 Inc VAT.

Last updated on 10/10/2018, 12:24 PM by Matteo Congedo - Regional Manager

Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Guarantor - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:26 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Rent - 1 Month in Advance

Last updated on 10/10/2018, 12:29 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Dilapidation's Deposit - 1.5 Month's Rent

Last updated on 10/10/2018, 12:29 PM by Matteo Congedo - Regional Manager

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 10:01 AM 30/11/2018 by allAgents

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