• Long Nguyen
    Long Nguyen
  • Priscilla Hampton
    Priscilla Hampton
  • Rachel Timney
    Rachel Timney
  • Owen Setter
    Owen Setter
  • Rebecca Donnelly
    Rebecca Donnelly
  • Matteo Congedo
    Matteo Congedo
  • Carly Murray
    Carly Murray
  • Diana Anghel
    Diana Anghel
  • Claudette Shay
    Claudette Shay
  • Ronald Becerra Moreno
    Ronald Becerra Moreno
  • Holly Smith
    Holly Smith
An independent estate agent specialising in sales, new homes, lettings and property management south of the river. Offering property for sale and to let from Tower Bridge, Shad Thames and Bermondsey, through Surrey Docks, Rotherhithe and Greenwich to Woolwich and Abbey Wood. Established in 1984, Alex Neil's South East London office has been moving people and property for over 30 years and is synonymous to the London property market. We've hosted successful property exhibitions at Dockland Read full description...s Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, Russia, USA and Australia providing many unique overseas investors and potential homeowners. We are also long standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of the agency's success and enviable reputation. As a friendly, dynamic and market leading estate agent, you will receive the highest level of integrity. Whether you are selling or letting, looking to buy or rent a new home we are able to cater for all requirements. Your property will be looked after from day one, forming part of our large property portfolio enabling us to constantly offer a wide variety of residential London properties for sale and to let. This ensures we are the first contact for many local, national and international enquiries attracting large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients and regularly welcome returning customers with repeat business and recommendations. Alex Neil has evolved to become the progressive proactive estate agent that we are today and our historic track record for sales, lettings, property management in South East London is second to none.
May 23,2017
Minithumbup
Rachel Timney
By:
May 23,2017
1 people found
this helpful
Rachel has been hugely professional and efficient from introduction to the eventual deal. She managed expectations and did not promise things she could not deliver. Eventually she delivered 101%, which I say thank you for and hope to deal with you again!...
read full review
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'Ararat' Thank you taking your time to add these kind words, I was very pleased to read your comments about your dealings with Rachel and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
May 22,2017
Minithumbup
Diana Anghel
By:
May 22,2017
0 people found
this helpful
I met Diana for an urgent need and she has been just perfect, available to arrange a way for me to view the apartment when I was away and set up the all thing in no time! She has been available via phone or email real-time. I strongly recommend her!!!...
read full review
Comment on agent fees
good
Was this helpful? Yes
May 21,2017
Minithumbup
Long Nguyen
By:
May 21,2017
2 people found
this helpful
An excellent choice going with Alex Neil, very professional. Long was very efficient and paid close attention to my requirements, he kept us up dated all the way throught our property search. Highly recommend the agency, service and individual....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'Vincent' Thank you for taking your time to add this review. I was pleased to read about your dealings with Long and we look forward to completing your purchase. Kind regards David Hatch, Director ...
May 21,2017
Minithumbup
Long Nguyen
By:
May 21,2017
3 people found
this helpful
Long is a very enthusiastic person and a professional. After being registered with Alex Neil for only over a week, he manage to find me a place which now i can call home! He was very helpful and he made sure he ticked all the boxes for me. I would highly recommend Long Nguyen and Alex Neil if you are planning to purchase a property!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'Szhou7' Thank you for adding this kind review. I was very pleased to read about your dealings with Long and we look forward to completing your purchase. Kind regards David Hatch, Director ...
May 18,2017
Minithumbup
Long Nguyen
Matteo Congedo
By:
May 18,2017
2 people found
this helpful
I found that Long and Matteo was very helpful in finding my dream property. They were attentive and professional property agents I have met. I will highly recommend them to any one looking to buy properties....
read full review
Comment on agent fees
Very Reasonable.
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'Veeud' Thank you for taking your time to add this review. I was pleased to read about your dealings with Long and Matteo and we look forward to many future dealings. Kind regards David Hatch, Director ...
May 17,2017
Minithumbup
Diana Anghel
By:
May 17,2017
2 people found
this helpful
Diana is really friendly and quick to take action. she has kept me well informed on the progress of my let and I hope the tenancy will go as well!...
read full review
Comment on agent fees
competative
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'King Property Developments' Thank you choosing our services and I am pleased we have delivered a tenant for you. We look forward to many future dealings, Kind regards David Hatch, Director ...
May 16,2017
Minithumbup
Diana Anghel
By:
May 16,2017
2 people found
this helpful
Diana was super efficient & professional. She acted upon our request to find a new tenant immediately & did so within 1 week. I would highly recommend Alex Neil Estate Agents & Diana....
read full review
Comment on agent fees
Estate Agents fees always seem expensive but I suppose you get what you pay for.
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'Sophie' Thank you for adding this kind review, I was pleased to read about your dealings with Diana and thank you for using our services. We look forward to many future dealings. Kind regards David Hatch, Director ...
May 15,2017
Minithumbup
Diana Anghel
By:
May 15,2017
2 people found
this helpful
Diana helped my fiancee and I to find an ideal new flat. She was helpful, friendly, and worked quickly in providing us with the property that we needed. I would definitely work with her again!...
read full review
Was this helpful? Yes
By: David Hatch
May 22, 2017
View all comments (1)
Dear 'Josh' Thank you for taking your time to add your review, I was pleased to read about your dealings with Diana and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
May 11,2017
Minithumbup
Diana Anghel
By:
May 11,2017
1 people found
this helpful
Diana was very helpful and she is THE BEST. She helped us to find the right property and everything moved very fast....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: David Hatch
May 11, 2017
View all comments (1)
Dear 'Smail' Thank you for taking your time to add this comment, I was very pleased to read about your dealings with Diana and we hope you enjoy your new home. Kind regards David Hatch, Director ...
May 11,2017
Minithumbup
Diana Anghel
By:
May 11,2017
0 people found
this helpful
She was on time even though the notice was short. she explained everything I needed to know in order to make an informed decision. She was calm and very helpful answering all our questions professionally. She is a pro really....
read full review
Comment on agent fees
everybody loves a bargain
Was this helpful? Yes
By: David Hatch
May 11, 2017
View all comments (1)
Dear 'Obidike' Thank you for adding this review and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
May 10,2017
Minithumbup
Diana Anghel
By:
May 10,2017
2 people found
this helpful
Diana was very helpful and helped us to find the right property. very professional and serious I will highly recommend!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 11, 2017
View all comments (1)
Dear 'Fernando' Thank you for adding this review. I was glad to read about your dealings with Diana and we hope you enjoy your new tenancy, Kind regards David Hatch, Director ...
May 09,2017
Minithumbup
Rebecca Donnelly
By:
May 09,2017
1 people found
this helpful
Rebecca is an energetic and positive person who explained herself clearly and in depth when outlining what Alex Neil can do to help me. It was a pleasure having her, and very reassuring....
read full review
Comment on agent fees
The agency's fees seem very reasonable.
Was this helpful? Yes
By: David Hatch
May 09, 2017
View all comments (1)
Dear 'Odessa St. SE16' Thank you for adding these kind words about your dealings with Rebecca. I was very pleased to read your comments and thank you for choosing to use our services, we look forward to many future dealings, Kind regards David Hatch, Director ...
May 05,2017
Minithumbup
Diana Anghel
Rebecca Donnelly
By:
May 05,2017
3 people found
this helpful
Org agent were helpful informative and kept in contact through the process of re marketing my flat for rental. Good job and no stress. Thanks...
read full review
Comment on agent fees
Ok
Was this helpful? Yes
By: David Hatch
May 09, 2017
View all comments (1)
Dear 'Rotherhithe Landlord' Thank you for taking your time to add this review. I was pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
May 05,2017
Minithumbup
Diana Anghel
By:
May 05,2017
2 people found
this helpful
I had a low expectation from the house that Diana wanted to show us but in the end it was the flat chosen and it fits perfectly to our situation. She could also deal with the owner and beat our budget. Thank you...
read full review
Was this helpful? Yes
By: David Hatch
May 09, 2017
View all comments (1)
Dear 'AS' Thank you for taking your time to add this review. We hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
May 03,2017
Minithumbup
Diana Anghel
By:
May 03,2017
1 people found
this helpful
Diana was great in helping us find our dream apartment right on the river! Her communication by email was excellent and was on time for the viewing....
read full review
Was this helpful? Yes
By: David Hatch
May 03, 2017
View all comments (1)
Dear 'Lynne' Thank you for adding this kind review, I was pleased to read about your dealings with Diana and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
May 03,2017
Minithumbup
Diana Anghel
By:
May 03,2017
1 people found
this helpful
Diana was helpul , charismatic , she showed us properties that she believed we would like and she was right , it was nice that she didn't waste our time....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 03, 2017
View all comments (1)
Dear 'Adrian I' Thank you for taking your time to add this review. I was pleased to read about your dealings with Diana and we look forward to many future dealings. Kind regards David Hatch, Director ...
May 03,2017
Minithumbup
Diana Anghel
By:
May 03,2017
1 people found
this helpful
Diana is very nice , helpful and energetic. She has been very understanding of our preferences and has taken extra time to take us to see different properties....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 03, 2017
View all comments (1)
Dear 'Ana M' Thank you for leaving this review, I was pleased to read about your dealings with Diana and we hope you enjoy your new tenancy, Kind regards David Hatch, Director ...
May 03,2017
Minithumbup
Diana Anghel
By:
May 03,2017
1 people found
this helpful
Diana was very pleasant to talk to , helpful with our requirements and helped us find a flat . Showed us around without hesitation and was very patient with us...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 03, 2017
View all comments (1)
Dear 'Jugaru' Thank you for taking your time to add this review. I was pleased to read about your dealings with Diana and we hope you enjoy your new home, kind regards David Hatch, Director ...
May 02,2017
Minithumbup
Matteo Congedo
By:
May 02,2017
1 people found
this helpful
We had a positive experience with Matteo. He was very quick and prompt when dealing with him and I believe this helped us narrow down on the property we wanted. He encouraged us to think about alternatives we hadn't considered and that helped cement what we needed. I highly recommend him....
read full review
Was this helpful? Yes
By: David Hatch
May 02, 2017
View all comments (1)
Dear 'Judie' Thank you for leaving your kind review in relation to your dealings with Matteo. I was glad to read your comments and we look forward to many future dealings, kind regards David Hatch, Director. ...
May 02,2017
Minithumbup
Diana Anghel
By:
May 02,2017
1 people found
this helpful
I had the pleasure to view what will be my new accommodation with Diana. I found her to be very professional and effective while dealing with me for the viewing process and afterwards....
read full review
Was this helpful? Yes
By: David Hatch
May 02, 2017
View all comments (3)
Dear 'Lorenzo' Thank you for taking your time to add this review, I was very pleased to read about your dealings with Diana and we hope you enjoy your new tenancy, kind regards David Hatch, Director ...
Apr 28,2017
Minithumbup
Diana Anghel
By:
Apr 28,2017
2 people found
this helpful
Diana asa very patente and helpfull with us.She did all ger best to get the property for us.Highley recommended!!...
read full review
Comment on agent fees
Very good
Was this helpful? Yes
By: David Hatch
May 02, 2017
View all comments (1)
Dear 'ROXANA' Many thanks for leaving this kind review, we look forward to many future dealings. Kind regards David Hatch, Director ...
Apr 15,2017
Minithumbup
Matteo Congedo
By:
Apr 15,2017
1 people found
this helpful
I feel so lucky to meet Matteo as he has been so helpful all the way through our property search. His friendly personality and willingness to help are the great aspects of him which made our property search easier than we thought. He kept us posted about the latest according to our requirements and made us aware what is available on the market on a regular basis. He is a great agent to have to find a property that fulfills the requirements that one might have....
read full review
Was this helpful? Yes
By: David Hatch
Apr 18, 2017
View all comments (1)
Dear 'Elif Polat' Thank you for adding this very nice review about your dealings with Matteo. I was very pleased to read your comments and we hope you enjoy your new home. We look forward to many future dealings, Kind regards David Hatch, Director ...
Apr 12,2017
Minithumbup
Diana Anghel
By:
Apr 12,2017
1 people found
this helpful
Diana was super efficient friendly and personable, I was very impressed with her people skills. She was punctual and her knowedge of the neighbourhood was excellent....
read full review
Comment on agent fees
Fine.
Was this helpful? Yes
By: David Hatch
Apr 13, 2017
View all comments (1)
Dear 'Clive.' Thank you for leaving your kind review, I was very pleased to read about your experiences with Diana and thank you for using our services. We look forward to many future dealings, kind regards David Hatch, Director ...
Apr 11,2017
Minithumbup
Matteo Congedo
By:
Apr 11,2017
1 people found
this helpful
Matteo has been helpful, imaginative and most importantly listened to our requirements. He has been excellent at keeping us informed and enthusiastic about the properties....
read full review
Was this helpful? Yes
By: David Hatch
Apr 11, 2017
View all comments (1)
Dear 'Richard' Thank you for adding your review about your dealings with Matteo, I am pleased you were happy with his services. Kind regards David Hatch, Director ...
Apr 11,2017
Minithumbup
Rachel Timney
By:
Apr 11,2017
1 people found
this helpful
Rachel was very professional and answered all my questions truthfully. She re assured me with everything and even went the extra mile of taking me and my partner to 3 different property's so we could pick what one was right for us. Highly recommend!...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: David Hatch
Apr 12, 2017
View all comments (1)
Dear "A" Thank you for taking your time to add this review about your experiences with Rachel. I was very pleased to read your comments and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
Apr 10,2017
Minithumbup
Matteo Congedo
By:
Apr 10,2017
0 people found
this helpful
Matteo's warm, personable style allows him to connect quickly with people and build rapport. He listens carefully and makes considered responses, which in combination with his personal style, helps to build trust, a critical element in such negotiations. It's been a pleasure working with Matteo and I would have no hesitation recommending him....
read full review
Was this helpful? Yes
Apr 10,2017
Minithumbup
Kamen Kiryakov
By:
Apr 10,2017
2 people found
this helpful
A sincere thanks to Kamen who has been of a great help and great support through my property research. Kamen has been very efficient and responsive all the way from my first enquiry to the end of the deal. What really impressed me a made the difference compare to the many other agent i spoke to was his professionalism and his ability to very quickly understand my needs and expectations. Rather than showing me a whole bunch of flats that would have not met my requirements he selected the on...
read full review
Comment on agent fees
Fees are actually no surprise. I assume this is London market standard
Was this helpful? Yes
By: David Hatch
Apr 11, 2017
View all comments (1)
Dear 'Aymeric' Thank you for taking your time to add this review about your dealings with Kamen, I was very pleased to read about your experiences and we hope you enjoy your new tenancy. We look forward to many future dealings, kind regards David Hatch, Director ...
Apr 06,2017
Minithumbup
Diana Anghel
By:
Apr 06,2017
1 people found
this helpful
Professional letting agent, who listens and hear all requests and feedbacks . Prompt to response. Good communication skills. Polite and respectful....
read full review
Was this helpful? Yes
By: David Hatch
Apr 06, 2017
View all comments (1)
Dear 'AG' Thank you for adding these kinds words, I was pleased to read about your experiences with Diana and we look forward to many future dealings, Kind regards David Hatch, Director ...
Mar 27,2017
Minithumbup
Matteo Congedo
Diana Anghel
By:
Mar 27,2017
1 people found
this helpful
BRILLIANT BRILLIANT BRILLIANT BRILLIANT !! Oh and BRILLIANT Then never gave up on us, very professional and effective . Thanks very much...
read full review
Was this helpful? Yes
By: David Hatch
Mar 27, 2017
View all comments (1)
Dear 'Jide A' What a fantastic review, thank you very much! I was so pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Mar 24,2017
Minithumbup
Kamen Kiryakov
Matteo Congedo
By:
Mar 24,2017
1 people found
this helpful
Stunning duo! They are selling my third flat and did not disappoint yet again! Recommend to everyone! Always prompt and have proven excellent negotiation skills! Next one is coming soon.......
read full review
Comment on agent fees
Worth every penny!
Was this helpful? Yes
By: David Hatch
Mar 24, 2017
View all comments (1)
Dear "TL" Thank you for adding this fantastic review and Thank you for continuing to use our services. We look forward to many future dealings. Kind regards David Hatch, Director ...
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
83% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Ā£1,200
  • Max: Ā£850,000

Letting
  • Min: Ā£0
  • Max: Ā£1,350

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
83 5 158 7 79 2 76 0 21 6
Long Nguyen Long Nguyen
sales Consultant
3 reviews

About Long I have been working in sales and marketing for the past four years. I am fortune enough to have grown up in the area which I now work in, I have extensive local knowledge. I have always found that I a View full profile
Priscilla Hampton Priscilla Hampton
Property Co-ordinator
11 reviews

About Priscilla I began working in the travel and tourism industry where I developed my strong customer service and administrative skills. I decided to change my career path and became a property coordinator. Alex Ne View full profile
Rachel Timney Rachel Timney
Property Consultant
16 reviews

About Rachel I have always had a keen interest in the property industry so I joined estate agency in January 2015. I know London extremely well and possess a very strong work ethic as well as great customer servic View full profile
Owen Setter Owen Setter
Residential Services Manager
32 reviews

About Owen I joined Alex as a Property Manager in 2011 with experience of working in property in South West London. I strive to offer superb customer service and to be a friendly, professional and reliable aid t View full profile
Rebecca Donnelly Rebecca Donnelly
Branch Manager
60 reviews

About Rebecca As the Branch Manager I have extensive knowledge of properties and pricing in and around South East London. I pride myself on being professional, efficient and proactive. Iā€™m extremely passionate ab View full profile
Matteo Congedo Matteo Congedo
Assistant Branch Manager
41 reviews

About Matteo "Customers may forget what you said but they'll never forget how you made them feel." In whichever industry I have worked in, I have always kept this statement in mind. Having lived in the local a View full profile
Carly Murray Carly Murray
Property Consultant
0 reviews

About Carly I have been working as an estate agent for three years and I consider myself to have good knowledge within the property sector. I pride myself on attention to detail, a positive personality, and a can View full profile
Diana Anghel Diana Anghel
Property Consultant
26 reviews

About Diana Having worked in estate agency for the last 10 years, initially in Spain. I moved to London to further my career as I find it to be a rewarding one, it's also a fast paced business. I have knowledge i View full profile
Claudette Shay Claudette Shay
Customer Service Advisor
0 reviews

About Claudette As a recent graduate and a 'newbie' to this profession, Alex Neil and their warm and inviting team has taken me under their wing and are helping me to develop my skills professionally and personally. View full profile
Ronald Becerra Moreno Ronald Becerra Moreno
Customer Service Advisor
0 reviews

About Ronald My early career formed within the housing and construction industry moving into hospitality where I shaped my interpersonal skills. More recently I worked in politics, where I gained a lot of tran View full profile
Holly Smith Holly Smith
Property Consultant
1 reviews

About Holly I have always wanted to pursue a career within the estate agency industry and so I started my career with Alex Neil. I believe that during the course of getting experience and thorough training I have View full profile

Job vacancies

Please see a list of jobs available
Estate Agent
South East London -
Duel Negotiator - Alex Neil Estate Agents - London SE16 - On Target Earnings Ā£30,000 - Ā£35,000 +

Fees

We work on a no sale - no fee basis.

Please directly contact us to discuss our services and fee levels.

We offer Free Valuations and repeat customer discounts.
Last updated at 3:35 PM 24/08/2015 by allAgents

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 3:35 PM 24/08/2015 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry