• Priscilla Hampton
    Priscilla Hampton
  • Rachel Timney
    Rachel Timney
  • Owen Setter
    Owen Setter
  • Rebecca Donnelly
    Rebecca Donnelly
  • Matteo Congedo
    Matteo Congedo
  • Carly Murray
    Carly Murray
  • Diana Anghel
    Diana Anghel
  • Claudette Shay
    Claudette Shay
  • Ronald Becerra Moreno
    Ronald Becerra Moreno
  • claim your profile
    Long Nguyen
An independent estate agent specialising in sales, new homes, lettings and property management south of the river. Offering property for sale and to let from Tower Bridge, Shad Thames and Bermondsey, through Surrey Docks, Rotherhithe and Greenwich to Woolwich and Abbey Wood. Established in 1984, Alex Neil's South East London office has been moving people and property for over 30 years and is synonymous to the London property market. We've hosted successful property exhibitions at Dockland Read full description...s Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, Russia, USA and Australia providing many unique overseas investors and potential homeowners. We are also long standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of the agency's success and enviable reputation. As a friendly, dynamic and market leading estate agent, you will receive the highest level of integrity. Whether you are selling or letting, looking to buy or rent a new home we are able to cater for all requirements. Your property will be looked after from day one, forming part of our large property portfolio enabling us to constantly offer a wide variety of residential London properties for sale and to let. This ensures we are the first contact for many local, national and international enquiries attracting large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients and regularly welcome returning customers with repeat business and recommendations. Alex Neil has evolved to become the progressive proactive estate agent that we are today and our historic track record for sales, lettings, property management in South East London is second to none.
Apr 15,2017
Minithumbup
Matteo Congedo
By:
Apr 15,2017
1 people found
this helpful
I feel so lucky to meet Matteo as he has been so helpful all the way through our property search. His friendly personality and willingness to help are the great aspects of him which made our property search easier than we thought. He kept us posted about the latest according to our requirements and made us aware what is available on the market on a regular basis. He is a great agent to have to find a property that fulfills the requirements that one might have....
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Was this helpful? Yes
By: David Hatch
Apr 18, 2017
View all comments (1)
Dear 'Elif Polat' Thank you for adding this very nice review about your dealings with Matteo. I was very pleased to read your comments and we hope you enjoy your new home. We look forward to many future dealings, Kind regards David Hatch, Director ...
Apr 12,2017
Minithumbup
Diana Anghel
By:
Apr 12,2017
1 people found
this helpful
Diana was super efficient friendly and personable, I was very impressed with her people skills. She was punctual and her knowedge of the neighbourhood was excellent....
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Comment on agent fees
Fine.
Was this helpful? Yes
By: David Hatch
Apr 13, 2017
View all comments (1)
Dear 'Clive.' Thank you for leaving your kind review, I was very pleased to read about your experiences with Diana and thank you for using our services. We look forward to many future dealings, kind regards David Hatch, Director ...
Apr 11,2017
Minithumbup
Matteo Congedo
By:
Apr 11,2017
1 people found
this helpful
Matteo has been helpful, imaginative and most importantly listened to our requirements. He has been excellent at keeping us informed and enthusiastic about the properties....
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Was this helpful? Yes
By: David Hatch
Apr 11, 2017
View all comments (1)
Dear 'Richard' Thank you for adding your review about your dealings with Matteo, I am pleased you were happy with his services. Kind regards David Hatch, Director ...
Apr 11,2017
Minithumbup
Rachel Timney
By:
Apr 11,2017
1 people found
this helpful
Rachel was very professional and answered all my questions truthfully. She re assured me with everything and even went the extra mile of taking me and my partner to 3 different property's so we could pick what one was right for us. Highly recommend!...
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Comment on agent fees
Fair
Was this helpful? Yes
By: David Hatch
Apr 12, 2017
View all comments (1)
Dear "A" Thank you for taking your time to add this review about your experiences with Rachel. I was very pleased to read your comments and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
Apr 10,2017
Minithumbup
Matteo Congedo
By:
Apr 10,2017
0 people found
this helpful
Matteo's warm, personable style allows him to connect quickly with people and build rapport. He listens carefully and makes considered responses, which in combination with his personal style, helps to build trust, a critical element in such negotiations. It's been a pleasure working with Matteo and I would have no hesitation recommending him....
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Was this helpful? Yes
Apr 10,2017
Minithumbup
Kamen Kiryakov
By:
Apr 10,2017
2 people found
this helpful
A sincere thanks to Kamen who has been of a great help and great support through my property research. Kamen has been very efficient and responsive all the way from my first enquiry to the end of the deal. What really impressed me a made the difference compare to the many other agent i spoke to was his professionalism and his ability to very quickly understand my needs and expectations. Rather than showing me a whole bunch of flats that would have not met my requirements he selected the on...
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Comment on agent fees
Fees are actually no surprise. I assume this is London market standard
Was this helpful? Yes
By: David Hatch
Apr 11, 2017
View all comments (1)
Dear 'Aymeric' Thank you for taking your time to add this review about your dealings with Kamen, I was very pleased to read about your experiences and we hope you enjoy your new tenancy. We look forward to many future dealings, kind regards David Hatch, Director ...
Apr 06,2017
Minithumbup
Diana Anghel
By:
Apr 06,2017
1 people found
this helpful
Professional letting agent, who listens and hear all requests and feedbacks . Prompt to response. Good communication skills. Polite and respectful....
read full review
Was this helpful? Yes
By: David Hatch
Apr 06, 2017
View all comments (1)
Dear 'AG' Thank you for adding these kinds words, I was pleased to read about your experiences with Diana and we look forward to many future dealings, Kind regards David Hatch, Director ...
Mar 27,2017
Minithumbup
Matteo Congedo
Diana Anghel
By:
Mar 27,2017
1 people found
this helpful
BRILLIANT BRILLIANT BRILLIANT BRILLIANT !! Oh and BRILLIANT Then never gave up on us, very professional and effective . Thanks very much...
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Was this helpful? Yes
By: David Hatch
Mar 27, 2017
View all comments (1)
Dear 'Jide A' What a fantastic review, thank you very much! I was so pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Mar 24,2017
Minithumbup
Kamen Kiryakov
Matteo Congedo
By:
Mar 24,2017
1 people found
this helpful
Stunning duo! They are selling my third flat and did not disappoint yet again! Recommend to everyone! Always prompt and have proven excellent negotiation skills! Next one is coming soon.......
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Comment on agent fees
Worth every penny!
Was this helpful? Yes
By: David Hatch
Mar 24, 2017
View all comments (1)
Dear "TL" Thank you for adding this fantastic review and Thank you for continuing to use our services. We look forward to many future dealings. Kind regards David Hatch, Director ...
Mar 21,2017
Minithumbup
Kamen Kiryakov
Matteo Congedo
By:
Mar 21,2017
1 people found
this helpful
Excellent service and impressed by their communication skills! Constantly providing feedbacks and bery prompt in their response. Best thing - got me what I asked for my house, pleasure dealing with both of them. Highly recommend!!!...
read full review
Comment on agent fees
Readonable
Was this helpful? Yes
By: David Hatch
Mar 21, 2017
View all comments (1)
Dear "DK" Thank you for taking your time to add this review. I was pleased to read about your experiences with Kamen and Matteo and thank you for using our services. WE look forward to completing your sale. Kind regards David Hatch, Director ...
Mar 21,2017
Minithumbup
Kamen Kiryakov
By:
Mar 21,2017
1 people found
this helpful
Kamen was very helpful in helping us understand the property we were interested in and in guiding us towards the sellers' experience, priorities and expectations. He also accommodated our requests for viewings and schedules with professionalism, patience and ease. We really appreciated his insight and experience....
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Was this helpful? Yes
By: David Hatch
Mar 21, 2017
View all comments (1)
Dear "AG" Thank you for adding your kind words about your dealings with Kamen, I was pleased to read about your experiences and we look forward to progressing your purchase. Kind regards David Hatch, Director ...
Mar 21,2017
Minithumbup
Matteo Congedo
Kamen Kiryakov
By:
Mar 21,2017
1 people found
this helpful
Unbelievable!!!! They have done it again!!! What a wonderful team! Matteo and Kamen kept me updated constantly during the sale of my property! Not the first time I sell using them but this time they have managed to get me an offer in no time! Very impressed...
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Comment on agent fees
Not high enough compare to the service you get
Was this helpful? Yes
By: David Hatch
Mar 21, 2017
View all comments (1)
Dear 'Ben Smith' Thank you for using our services again and taking your time to add this review. I was very pleased to read your comment and we look forward to completing your sale. We look forward to many future dealings. Kind regards David Hatch, Director ...
Mar 21,2017
Minithumbup
Diana Anghel
By:
Mar 21,2017
1 people found
this helpful
Diana is nice and very professinal. Helpful, clair and fair. I really like to discuss with her. I know I can trust her. Thank you again Diana. Γ°ΕΈΛœβ€ž...
read full review
Comment on agent fees
I think it is expensive but I know the agency deserve it.
Was this helpful? Yes
By: David Hatch
Mar 22, 2017
View all comments (1)
Dear "Maella" Thank you for taking your time to add this review. I was pleased to read your comments about Diana and we hope you enjoy your new tenancy. Kind regards David Hatch, Director. ...
Mar 21,2017
Minithumbup
Diana Anghel
Priscilla Hampton
By:
Mar 21,2017
2 people found
this helpful
Absolutely no complaining. Always there in order to help you. They seem to be reliable. They always are accurate and nice people. Thank you so much to Diana and Priscilla for your help....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: David Hatch
Mar 22, 2017
View all comments (1)
Dear "William" Thank you for adding this review, I was pleased to read about your experiences with Diana and Priscilla and we hope you enjoy your new tenancy. Kind regards David Hatch, Director. ...
Mar 17,2017
Minithumbup
Diana Anghel
By:
Mar 17,2017
1 people found
this helpful
It was my first time to rent a property and I was very sceptical about lots of things but Diana made this whole experience really easy. She was very helpful and funny while all the time staying professional. Amazing person. I would definitely recommend her to anyone looking for a property and great customer service....
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Was this helpful? Yes
By: David Hatch
Mar 17, 2017
View all comments (1)
Dear "Gosia" Thank you for taking your time to add this review about your dealings with Diana. I was pleased to read that she offered you an excellent service and we wish you all the best with your new property. Kind regards David Hatch, Director ...
Mar 17,2017
Minithumbup
Diana Anghel
By:
Mar 17,2017
1 people found
this helpful
I would like to really thank Diana for great service she provided while showing us the properties. She did explained everything in detail and was very patient when we have flooded her with questions. It was a pleasure to deal with such a professional lady....
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Was this helpful? Yes
By: David Hatch
Mar 17, 2017
View all comments (1)
Dear "Jack" Thank you for adding this review, i was pleased to read about your dealings with Diana and we hope you enjoy your new tenancy. Thank you for using our services, kind regards David Hatch, Director ...
Mar 16,2017
Minithumbup
Matteo Congedo
Rebecca Donnelly
By:
Mar 16,2017
1 people found
this helpful
What a great team!!!! I was a bit concerned about selling my property due to the uncertainty of the market but they managed to find my a buyer in no time!...
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: David Hatch
Mar 16, 2017
View all comments (1)
Dear "SC" Thank you for adding this review. I was pleased to read your comment and I am glad my team could assist with your property sale. We look forward to completing your matters, kind regards David Hatch, Director ...
Mar 16,2017
Minithumbup
Kamen Kiryakov
By:
Mar 16,2017
1 people found
this helpful
Very good agent Kamen Kiryakov. The deal went very smooth and fast. He followed our requests and covered all the needs we had. Very happy with him and the agency. Already recommended to friends and family...
read full review
Comment on agent fees
good (reasonable)
Was this helpful? Yes
By: David Hatch
Mar 16, 2017
View all comments (1)
Dear 'Julia V' Thank you for taking your time to add this review, I was pleased to read about your experiences with Karmen and thank you for using our services. We look forward to many future dealings, kind regards David Hatch, Director ...
Mar 08,2017
Minithumbup
Diana Anghel
By:
Mar 08,2017
1 people found
this helpful
Thanks very much your help finding the right flat. Diana was brilliant, she was really patient , showed me a lot of properties, easily deal with my criticism of the flats and deal with the several variations of my idea of the perfect flat until we found the best one. She is a brilliant person and a very professional sales-lady. I would definitely recommend her in your property search....
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Was this helpful? Yes
By: David Hatch
Mar 09, 2017
View all comments (1)
Dear Sabby, Thank you very much for adding this kind comment about your experiences with Diana. I was really pleased to read that we could secure you the right property and we hope you enjoy your new home. Kind regards David Hatch, Director ...
Mar 01,2017
Minithumbup
Rachel Timney
By:
Mar 01,2017
1 people found
this helpful
Rachel is absolutely fantastic! She is thoroughly professional, friendly, and organised - a dream agent. She kept us informed every step of the way and went above and beyond to be helpful and approachable. Would not hesitate to recommend Rachel!...
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Was this helpful? Yes
By: David Hatch
Mar 01, 2017
View all comments (1)
Dear "Z" Thank you for taking your time to add this review, I was really pleased to read your comments about Rachel and I am pleased you were happy with her services. We hope you enjoy your new tenancy and we look forward to many future dealings. Kind regards David Hatch, Director ...
Feb 27,2017
Minithumbup
By:
Feb 27,2017
1 people found
this helpful
Very helpful, we where able to move quick and without any issues. Provides flexible viewing times and always available to help....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: David Hatch
Mar 01, 2017
View all comments (1)
Dear Stefan Chiorean Thank you for taking your time to add this review. I was pleased to read about your experiences and we look forward to many future dealings, Kind regards David Hatch, Director ...
Feb 23,2017
Minithumbup
Rachel Timney
By:
Feb 23,2017
2 people found
this helpful
I would highly recommend Rachel to anyone looking for a property in London, she was extremely knowledgable, professional and always communicated every step of the process to us. It is very rare to find a property agent that would go that 'extra-mile' for you!!...
read full review
Was this helpful? Yes
By: David Hatch
Feb 23, 2017
View all comments (1)
Dear 'Vaish' Thank you for adding this review. I was pleased to read about your experiences with Rachel and thank you for using our services. We hope you enjoy your new home and we look forward to many future dealings. Kind regards David Hatch, director ...
Feb 23,2017
Minithumbup
Diana Anghel
By:
Feb 23,2017
2 people found
this helpful
Diana was very helpful throughout the process, from the first steps in arranging viewings all the way through to processing my offer. In addition to the properties I was enquiring about, she also suggested some additional, similar properties for me to see, which were in line with my needs, one of which I chose to proceed with. Throughout, she kept me informed and up to date with developments....
read full review
Comment on agent fees
High compared to the North of England, about par for the course in London.
Was this helpful? Yes
By: David Hatch
Feb 23, 2017
View all comments (1)
Dear 'Jonathan' Thank you for taking your time to add this comment. I was pleased to read about your experiences with Diana and we hope you enjoy your new tenancy. We look forward to many future dealings, Kind regards David Hatch, Director ...
Feb 22,2017
Minithumbup
Rachel Timney
By:
Feb 22,2017
2 people found
this helpful
Rachel was very helpful, she responded to my queries promptly and arranged viewings for me at short notice. I also really appreciated her help in negotiating the sale. Thank you very much Rachel!...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
By: David Hatch
Feb 23, 2017
View all comments (1)
Dear 'Lara' Thank you for taking the time to add this review, I was pleased to read about your experience with Rachel and we hope you enjoy your new purchase. We look forward to many future dealings. Kind regards David Hatch, Director ...
Feb 20,2017
Minithumbup
Diana Anghel
Rebecca Donnelly
By:
Feb 20,2017
2 people found
this helpful
Alex Neil kept me inform all the way, which helps us a great deal as sometime we just need to know some basic updates. Highly recommended as everything was dealt with great professionalism....
read full review
Was this helpful? Yes
By: David Hatch
Feb 20, 2017
View all comments (1)
Dear "Neil" Thank you for adding this review, I was pleased to read about your experience and thank you for choosing our services. We look forward to many future dealings. Kind regards David Hatch, Director ...
Feb 16,2017
Minithumbup
Rebecca Donnelly
Matteo Congedo
By:
Feb 16,2017
1 people found
this helpful
We were very impressed with the professional manner in which a sale of our property was handled recently by both Rebecca and Matteo. They accommodated and worked around small difficulties, and kept us posted throughout....
read full review
Comment on agent fees
Comparing with the online agencies, they are very high, but the expert advise and service one gets is worth their fees.
Was this helpful? Yes
By: David Hatch
Feb 16, 2017
View all comments (1)
Dear EL PI Thank you for taking your time to add this review. I was pleased to read about your experiences and we look forward to many future dealings, kind regards David Hatch, Director ...
Feb 16,2017
Minithumbup
Rebecca Donnelly
Matteo Congedo
By:
Feb 16,2017
1 people found
this helpful
I've had my property to let on the market with an online agency for almost 4 months without any tenants so when Rebecca told me that she could get tenants in within a week, to be very honest I didn't believe it because it had no tenant for 4 months but she proved me wrong! She got tenants in there in less than a week. Rebecca delivered indeed. She was professional, knowledgeable and communicated with me throughout her part of the process. I would highly recommend her. Matteo also was very profes...
read full review
Comment on agent fees
Fees are quite high but they were able to negotiate a longer let with the tenants.
Was this helpful? Yes
Feb 07,2017
Minithumbup
Priscilla Hampton
By:
Feb 07,2017
3 people found
this helpful
Priscilla is easy to talk to, very approachable. Very polite and very eager to help! Would recommend Priscilla and colleagues ....
read full review
Was this helpful? Yes
By: David Hatch
Feb 07, 2017
View all comments (1)
Dear 'Chloe' Thank you for adding this review, I was very pleased to read your comments and I am glad you enjoyed the services offered by Priscilla. Thank you for using our services and we look forward to many future dealings, kind regards David Hatch, Director ...
Feb 06,2017
Minithumbup
Rebecca Donnelly
Matteo Congedo
By:
Feb 06,2017
2 people found
this helpful
Another successful service from the team in Surrey Quays!! Year in and year out you guys deliver!! Very HAPPY and definitely returning next year :)...
read full review
Comment on agent fees
Worth every penny and very competitive
Was this helpful? Yes
By: David Hatch
Feb 06, 2017
View all comments (1)
Dear 'JenC' Thank you for taking your time to add this review, I was pleased to read about your experiences and thank you for your continued custom, we look forward to many future dealings. Kind regards David Hatch, Director ...
Feb 01,2017
Minithumbup
Matteo Congedo
By:
Feb 01,2017
3 people found
this helpful
Matteo was great! He helped me and my partner secure our dream flat :) very charming and helpful. We was abit wary at first about going through an agency but after such a great experience we wouldn't think twice! Thanks Matteo :)...
read full review
Was this helpful? Yes
By: David Hatch
Feb 02, 2017
View all comments (1)
Dear 'Sewell' Thank you for taking your time to add this review, I was very pleased to read about your experiences with Matteo and was very happy that he helped assist you with your property search. We hope you enjoy your new home and we look forward to many future dealings. Kind regards David Hatch, Director ...
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
81% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£150,000
  • Max: Β£850,000

Letting
  • Min: Β£0
  • Max: Β£0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
79 5 145 7 79 2 73 0 20 6
Priscilla Hampton Priscilla Hampton
Property Co-ordinator
11 reviews

About Priscilla I began working in the travel and tourism industry where I developed my strong customer service and administrative skills. I decided to change my career path and became a property coordinator. Alex Ne View full profile
Rachel Timney Rachel Timney
Property Consultant
15 reviews

About Rachel I have always had a keen interest in the property industry so I joined estate agency in January 2015. I know London extremely well and possess a very strong work ethic as well as great customer servic View full profile
Owen Setter Owen Setter
Residential Services Manager
32 reviews

About Owen I joined Alex as a Property Manager in 2011 with experience of working in property in South West London. I strive to offer superb customer service and to be a friendly, professional and reliable aid t View full profile
Rebecca Donnelly Rebecca Donnelly
Branch Manager
58 reviews

About Rebecca As the Branch Manager I have extensive knowledge of properties and pricing in and around South East London. I pride myself on being professional, efficient and proactive. I’m extremely passionate ab View full profile
Matteo Congedo Matteo Congedo
Assistant Branch Manager
39 reviews

About Matteo "Customers may forget what you said but they'll never forget how you made them feel." In whichever industry I have worked in, I have always kept this statement in mind. Having lived in the local a View full profile
Carly Murray Carly Murray
Property Consultant
0 reviews

About Carly I have been working as an estate agent for three years and I consider myself to have good knowledge within the property sector. I pride myself on attention to detail, a positive personality, and a can View full profile
Diana Anghel Diana Anghel
Property Consultant
11 reviews

About Diana Having worked in estate agency for the last 10 years, initially in Spain. I moved to London to further my career as I find it to be a rewarding one, it's also a fast paced business. I have knowledge i View full profile
Claudette Shay Claudette Shay
Customer Service Advisor
0 reviews

About Claudette As a recent graduate and a 'newbie' to this profession, Alex Neil and their warm and inviting team has taken me under their wing and are helping me to develop my skills professionally and personally. View full profile
Ronald Becerra Moreno Ronald Becerra Moreno
Customer Service Advisor
0 reviews

About Ronald My early career formed within the housing and construction industry moving into hospitality where I shaped my interpersonal skills. More recently I worked in politics, where I gained a lot of tran View full profile
Long Nguyen - upload your photo Long Nguyen
Sales Consultant
0 reviews

About Long No description set View full profile

Job vacancies

Please see a list of jobs available
Estate Agent
South East London -
Duel Negotiator - Alex Neil Estate Agents - London SE16 - On Target Earnings Β£30,000 - Β£35,000 +

Fees

We work on a no sale - no fee basis.

Please directly contact us to discuss our services and fee levels.

We offer Free Valuations and repeat customer discounts.
Last updated at 3:35 PM 24/08/2015 by allAgents

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 3:35 PM 24/08/2015 by allAgents

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