• Long Nguyen
    Long Nguyen
  • Priscilla Hampton
    Priscilla Hampton
  • Owen Setter
    Owen Setter
  • Rebecca Donnelly
    Rebecca Donnelly
  • Matteo Congedo
    Matteo Congedo
  • Diana Anghel
    Diana Anghel
  • Holly Smith
    Holly Smith
  • Anh Le
    Anh Le
An independent estate agent specialising in sales, new homes, lettings and property management south of the river. Offering property for sale and to let from Tower Bridge, Shad Thames and Bermondsey, through Surrey Docks, Rotherhithe and Greenwich to Woolwich and Abbey Wood. Established in 1984, Alex Neil's South East London office has been moving people and property for over 30 years and is synonymous to the London property market. We've hosted successful property exhibitions at Dockland Read full description...s Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, Russia, USA and Australia providing many unique overseas investors and potential homeowners. We are also long standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of the agency's success and enviable reputation. As a friendly, dynamic and market leading estate agent, you will receive the highest level of integrity. Whether you are selling or letting, looking to buy or rent a new home we are able to cater for all requirements. Your property will be looked after from day one, forming part of our large property portfolio enabling us to constantly offer a wide variety of residential London properties for sale and to let. This ensures we are the first contact for many local, national and international enquiries attracting large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients and regularly welcome returning customers with repeat business and recommendations. Alex Neil has evolved to become the progressive proactive estate agent that we are today and our historic track record for sales, lettings, property management in South East London is second to none.
Jun 23,2017
Minithumbup
Owen Setter
By:
Jun 23,2017
1 people found
this helpful
I have been working with Alex Neil Estate Agent for a very long time now. When I went abroad I was looking for an Agency to deal with my flat completely, and I opted for the full management. Mr. Owen Setter has always done a superb job: updating me immediately on new laws concerning the property, always updating me with the works to be done to keep the property safe and healthy, checking the property and making sure it is in great condition. I appreciate him very much and I take this opportunit...
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Was this helpful? Yes
By: David Hatch
Jun 23, 2017
Dear 'Ross'
Thank you very much for taking your time to add these comments, I was very pleased to read about your experiences with Owen and his team. We look forward to many future dealings. Kind regards David Hatch, Director
Jun 22,2017
Minithumbup
Matteo Congedo
Long Nguyen
By:
Jun 22,2017
2 people found
this helpful
Great team!! When Matteo valued my property he proved a great knowledge of the area and current market. After a week or less of my property been marketed Long managed to get me an amazing offer so that I was able to move forward on the property I loved. There are no words to thanks this amazing duo!! Highly recommended...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: David Hatch
Jun 22, 2017
View all comments (1)
Dear 'PriscillaWu' Thank you for adding these kind words, I was very pleased to read your comments and we look forward to many future dealings. Kind regards David Hatch, Director ...
Jun 20,2017
Minithumbup
Diana Anghel
By:
Jun 20,2017
2 people found
this helpful
Diana is a very enthusiastic and responsible staff member in Alex Neil Estate agents. I'm thankful to her for supporting me to find out an ideal place in a very short period of time. I hope that her dedication towards work and her professionalism towards customers will greatly contribute Alex Neil Estate Agents to stand out strong in achieving lots of peoples dream home becoming true and realistic....
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Comment on agent fees
I think it's reasonable
Was this helpful? Yes
By: David Hatch
Jun 20, 2017
View all comments (1)
Dear 'Sanjaya', Thank you for adding this review about your recent dealings with Diana, I was very pleased to read your comments and we hope your enjoy your new tenancy. Kind regards David Hatch, Director. ...
Jun 20,2017
Minithumbup
Long Nguyen
Matteo Congedo
By:
Jun 20,2017
2 people found
this helpful
Fantastic choice choosing Alex Neil. After meeting Long and Matteo, they made sure I was always kept upto date with properties which matched exactly what I asked for until they finally found me a place. Very professional guys and company!...
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Comment on agent fees
Fair
Was this helpful? Yes
By: David Hatch
Jun 20, 2017
View all comments (1)
Dear 'Modim' Thank you for adding these kind words, I was very pleased to read your comments and we look forward to many future dealings, kind regards David Hatch, Director ...
Jun 20,2017
Minithumbup
Long Nguyen
Matteo Congedo
By:
Jun 20,2017
3 people found
this helpful
Registered with Alex Neil for only a few weeks, these two super efficient gentlemens helped me find a perfect home within weeks. I was recommended by a friend and I would do the same for others....
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Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
Jun 20, 2017
View all comments (1)
Dear 'TinWok' Thank you for adding this review, I was pleased to read about your experiences and we look forward to many future dealings. Kind regards David Hatch, Director ...
Jun 16,2017
Minithumbup
Matteo Congedo
Long Nguyen
By:
Jun 16,2017
3 people found
this helpful
Wonderful service from Alex Neil and his team. They managed to get me an offer in no time! Highly recommend!!!...
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Comment on agent fees
Standard
Was this helpful? Yes
By: David Hatch
Jun 19, 2017
View all comments (1)
Dear 'Luca' Thank you for taking your time to add this review. I was please to read about your dealings with Matteo and Long and we look forward to many future dealings, kind regards David Hatch, Director ...
Jun 16,2017
Minithumbup
Long Nguyen
Matteo Congedo
By:
Jun 16,2017
3 people found
this helpful
!!!!! What a great duo! Luckily I decided to sell my property with Alex Neil! I couldn't have been happier! Excellent communication during the whole process and superb professionalism during viewings. I am sure I will deal with them again when I will decide the sell my other properties...
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: David Hatch
Jun 19, 2017
View all comments (1)
Dear 'Paolo' Thank you for taking your time to add this review, I was glad to read about your dealings with our South London Sales staff and thank you for using our services. WE look forward to many future dealings, kind regards David Hatch, Director ...
Jun 13,2017
Minithumbup
Diana Anghel
By:
Jun 13,2017
2 people found
this helpful
Diana was an amazing estate agent. She took the time to understand what I was looking for and found some amazing places that were perfect and in my price range. She provided a really personalized service that I'm grateful for during the stressful times of finding a new place to call home!...
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Was this helpful? Yes
By: David Hatch
Jun 13, 2017
View all comments (1)
Dear 'Casey S' Thank you very much for adding these kind words regarding your dealings with Diana. We hope you enjoy your new home, kind regards David Hatch, Director ...
Jun 13,2017
Minithumbup
Diana Anghel
By:
Jun 13,2017
3 people found
this helpful
Friendly and comforting service, there was not a question that Diana did not have the answer to. Appreciated the transparency and efficiency....
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Comment on agent fees
Average if not slightly higher however inclusive costs and full transparency at all times.
Was this helpful? Yes
By: David Hatch
Jun 15, 2017
View all comments (1)
Dear 'RHann' Thank you for adding these kind words, I was very pleased to read about your dealings with Diana and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
Jun 09,2017
Minithumbup
Diana Anghel
By:
Jun 09,2017
0 people found
this helpful
I knew a lot of agents in London and I think until now Diana is the best. She is puntual, on time and she find the best solution for my family and my dogs. I suggest to everyone....
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Was this helpful? Yes
By: David Hatch
Jun 09, 2017
View all comments (1)
Dear 'Mirko' Thank you for adding this kind review, I was very pleased to read about your experience with Diana and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
Jun 08,2017
Minithumbup
Diana Anghel
By:
Jun 08,2017
1 people found
this helpful
She helped us to find a house with a garden for my dogs. I can say a big thank you to her because now we have a house !...
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Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
Jun 08, 2017
View all comments (1)
Dear 'Tiphaine coutant' Thank you for adding this review, I was pleased to read your comments and we hope you enjoy your new home, kind regards David Hatch, Director ...
Jun 08,2017
Minithumbup
Diana Anghel
By:
Jun 08,2017
1 people found
this helpful
I contacted the agency in the evening regarding a flat and got just 20 minutes later the response from Diana. Diana showed me this apartment and a potential second apartment just the day after. The contact was very reliable, fast and very friendly. After deciding for one of those apartments the completion of the contract went super fast. Verry happy about the process!...
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Was this helpful? Yes
By: David Hatch
Jun 08, 2017
View all comments (1)
Dear 'Martin' Thank you for adding these kind words, I was really pleased to read about your dealings with Diana and we hope you enjoy your new tenancy, kind regards David Hatch, Director ...
Jun 01,2017
Minithumbup
Long Nguyen
Matteo Congedo
By:
Jun 01,2017
1 people found
this helpful
Long and matteo was very understanding and also professional individuals. They promised to help me find a property in which matched my requirements perfectly and successfully delivered. I would highly recommend both, both of them and alex Neil. I look forward to using their assistance again, if ever in need of my next property search. Great guys and also great company....
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Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
Jun 01, 2017
View all comments (1)
Dear 'Ben4646' Thank you for taking your time to add this review. I was very pleased to read your comments and we look forward to completing your purchase and many future dealings. kind regards David Hatch, Director ...
May 23,2017
Minithumbup
Rachel Timney
By:
May 23,2017
1 people found
this helpful
Rachel has been hugely professional and efficient from introduction to the eventual deal. She managed expectations and did not promise things she could not deliver. Eventually she delivered 101%, which I say thank you for and hope to deal with you again!...
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Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'Ararat' Thank you taking your time to add these kind words, I was very pleased to read your comments about your dealings with Rachel and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
May 22,2017
Minithumbup
Diana Anghel
By:
May 22,2017
0 people found
this helpful
I met Diana for an urgent need and she has been just perfect, available to arrange a way for me to view the apartment when I was away and set up the all thing in no time! She has been available via phone or email real-time. I strongly recommend her!!!...
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Comment on agent fees
good
Was this helpful? Yes
May 21,2017
Minithumbup
Long Nguyen
By:
May 21,2017
2 people found
this helpful
An excellent choice going with Alex Neil, very professional. Long was very efficient and paid close attention to my requirements, he kept us up dated all the way throught our property search. Highly recommend the agency, service and individual....
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Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'Vincent' Thank you for taking your time to add this review. I was pleased to read about your dealings with Long and we look forward to completing your purchase. Kind regards David Hatch, Director ...
May 21,2017
Minithumbup
Long Nguyen
By:
May 21,2017
3 people found
this helpful
Long is a very enthusiastic person and a professional. After being registered with Alex Neil for only over a week, he manage to find me a place which now i can call home! He was very helpful and he made sure he ticked all the boxes for me. I would highly recommend Long Nguyen and Alex Neil if you are planning to purchase a property!...
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Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'Szhou7' Thank you for adding this kind review. I was very pleased to read about your dealings with Long and we look forward to completing your purchase. Kind regards David Hatch, Director ...
May 18,2017
Minithumbup
Long Nguyen
Matteo Congedo
By:
May 18,2017
2 people found
this helpful
I found that Long and Matteo was very helpful in finding my dream property. They were attentive and professional property agents I have met. I will highly recommend them to any one looking to buy properties....
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Comment on agent fees
Very Reasonable.
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'Veeud' Thank you for taking your time to add this review. I was pleased to read about your dealings with Long and Matteo and we look forward to many future dealings. Kind regards David Hatch, Director ...
May 17,2017
Minithumbup
Diana Anghel
By:
May 17,2017
2 people found
this helpful
Diana is really friendly and quick to take action. she has kept me well informed on the progress of my let and I hope the tenancy will go as well!...
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Comment on agent fees
competative
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'King Property Developments' Thank you choosing our services and I am pleased we have delivered a tenant for you. We look forward to many future dealings, Kind regards David Hatch, Director ...
May 16,2017
Minithumbup
Diana Anghel
By:
May 16,2017
2 people found
this helpful
Diana was super efficient & professional. She acted upon our request to find a new tenant immediately & did so within 1 week. I would highly recommend Alex Neil Estate Agents & Diana....
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Comment on agent fees
Estate Agents fees always seem expensive but I suppose you get what you pay for.
Was this helpful? Yes
By: David Hatch
May 23, 2017
View all comments (1)
Dear 'Sophie' Thank you for adding this kind review, I was pleased to read about your dealings with Diana and thank you for using our services. We look forward to many future dealings. Kind regards David Hatch, Director ...
May 15,2017
Minithumbup
Diana Anghel
By:
May 15,2017
2 people found
this helpful
Diana helped my fiancee and I to find an ideal new flat. She was helpful, friendly, and worked quickly in providing us with the property that we needed. I would definitely work with her again!...
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Was this helpful? Yes
By: David Hatch
May 22, 2017
View all comments (1)
Dear 'Josh' Thank you for taking your time to add your review, I was pleased to read about your dealings with Diana and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
May 11,2017
Minithumbup
Diana Anghel
By:
May 11,2017
1 people found
this helpful
Diana was very helpful and she is THE BEST. She helped us to find the right property and everything moved very fast....
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Comment on agent fees
good
Was this helpful? Yes
By: David Hatch
May 11, 2017
View all comments (1)
Dear 'Smail' Thank you for taking your time to add this comment, I was very pleased to read about your dealings with Diana and we hope you enjoy your new home. Kind regards David Hatch, Director ...
May 11,2017
Minithumbup
Diana Anghel
By:
May 11,2017
0 people found
this helpful
She was on time even though the notice was short. she explained everything I needed to know in order to make an informed decision. She was calm and very helpful answering all our questions professionally. She is a pro really....
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Comment on agent fees
everybody loves a bargain
Was this helpful? Yes
By: David Hatch
May 11, 2017
View all comments (1)
Dear 'Obidike' Thank you for adding this review and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
May 10,2017
Minithumbup
Diana Anghel
By:
May 10,2017
2 people found
this helpful
Diana was very helpful and helped us to find the right property. very professional and serious I will highly recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 11, 2017
View all comments (1)
Dear 'Fernando' Thank you for adding this review. I was glad to read about your dealings with Diana and we hope you enjoy your new tenancy, Kind regards David Hatch, Director ...
May 09,2017
Minithumbup
Rebecca Donnelly
By:
May 09,2017
1 people found
this helpful
Rebecca is an energetic and positive person who explained herself clearly and in depth when outlining what Alex Neil can do to help me. It was a pleasure having her, and very reassuring....
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Comment on agent fees
The agency's fees seem very reasonable.
Was this helpful? Yes
By: David Hatch
May 09, 2017
View all comments (1)
Dear 'Odessa St. SE16' Thank you for adding these kind words about your dealings with Rebecca. I was very pleased to read your comments and thank you for choosing to use our services, we look forward to many future dealings, Kind regards David Hatch, Director ...
May 05,2017
Minithumbup
Diana Anghel
Rebecca Donnelly
By:
May 05,2017
3 people found
this helpful
Org agent were helpful informative and kept in contact through the process of re marketing my flat for rental. Good job and no stress. Thanks...
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Comment on agent fees
Ok
Was this helpful? Yes
By: David Hatch
May 09, 2017
View all comments (1)
Dear 'Rotherhithe Landlord' Thank you for taking your time to add this review. I was pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
May 05,2017
Minithumbup
Diana Anghel
By:
May 05,2017
2 people found
this helpful
I had a low expectation from the house that Diana wanted to show us but in the end it was the flat chosen and it fits perfectly to our situation. She could also deal with the owner and beat our budget. Thank you...
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Was this helpful? Yes
By: David Hatch
May 09, 2017
View all comments (1)
Dear 'AS' Thank you for taking your time to add this review. We hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
May 03,2017
Minithumbup
Diana Anghel
By:
May 03,2017
1 people found
this helpful
Diana was great in helping us find our dream apartment right on the river! Her communication by email was excellent and was on time for the viewing....
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Was this helpful? Yes
By: David Hatch
May 03, 2017
View all comments (1)
Dear 'Lynne' Thank you for adding this kind review, I was pleased to read about your dealings with Diana and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
May 03,2017
Minithumbup
Diana Anghel
By:
May 03,2017
1 people found
this helpful
Diana was helpul , charismatic , she showed us properties that she believed we would like and she was right , it was nice that she didn't waste our time....
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Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 03, 2017
View all comments (1)
Dear 'Adrian I' Thank you for taking your time to add this review. I was pleased to read about your dealings with Diana and we look forward to many future dealings. Kind regards David Hatch, Director ...
May 03,2017
Minithumbup
Diana Anghel
By:
May 03,2017
1 people found
this helpful
Diana is very nice , helpful and energetic. She has been very understanding of our preferences and has taken extra time to take us to see different properties....
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Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
May 03, 2017
View all comments (1)
Dear 'Ana M' Thank you for leaving this review, I was pleased to read about your dealings with Diana and we hope you enjoy your new tenancy, Kind regards David Hatch, Director ...
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
84% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,200
  • Max: £850,000

Letting
  • Min: £0
  • Max: £1,350

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
84 5 164 7 82 2 79 0 21 6
Long Nguyen Long Nguyen
Sales Negotiator
9 reviews

About Long I have been working in sales and marketing for the past four years. I am fortune enough to have grown up in the area which I now work in, I have extensive local knowledge. I have always found that I a View full profile
Priscilla Hampton Priscilla Hampton
Property Co-ordinator
11 reviews

About Priscilla I began working in the travel and tourism industry where I developed my strong customer service and administrative skills. I decided to change my career path and became a property coordinator. Alex Ne View full profile
Owen Setter Owen Setter
Residential Services Manager
33 reviews

About Owen I joined Alex as a Property Manager in 2011 with experience of working in property in South West London. I strive to offer superb customer service and to be a friendly, professional and reliable aid t View full profile
Rebecca Donnelly Rebecca Donnelly
Associate Director
60 reviews

About Rebecca As the Associate Director I'm responsible for the performance of two busy offices. I'm an experienced estate agent and have extensive knowledge of properties and pricing in East and South East London View full profile
Matteo Congedo Matteo Congedo
Sales Manager
47 reviews

About Matteo "Customers may forget what you said but they'll never forget how you made them feel." In whichever industry I have worked in, I have always kept this statement in mind. Having lived in the local a View full profile
Diana Anghel Diana Anghel
Lettings Manager
33 reviews

About Diana Having worked in estate agency for the last 10 years, initially in Spain. I moved to London to further my career as I find it to be a rewarding one, it's also a fast paced business. I have knowledge i View full profile
Holly Smith Holly Smith
Sales Consultant
2 reviews

About Holly Pursuing a career in estate agency has always been a target and I’m meeting that in role at Alex Neil. I’ve gained valuable experience carrying out my role and receive thorough training which have View full profile
Anh Le Anh Le
Lettings Consultant
0 reviews

About Anh “I have joined Alex Neil as a Lettings Negotiator and I know this part of London very well, having lived here most of my life. Alex Neil is a great place to work. They have a great team where everyo View full profile

Job vacancies

Please see a list of jobs available
Estate Agent
South East London -
Duel Negotiator - Alex Neil Estate Agents - London SE16 - On Target Earnings £30,000 - £35,000 +

Fees

We work on a no sale - no fee basis.

Please directly contact us to discuss our services and fee levels.

We offer Free Valuations and repeat customer discounts.
Last updated at 3:35 PM 24/08/2015 by allAgents

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 3:35 PM 24/08/2015 by allAgents

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