• Long Nguyen
    Long Nguyen
  • Priscilla Hampton
    Priscilla Hampton
  • Owen Setter
    Owen Setter
  • Rebecca Donnelly
    Rebecca Donnelly
  • Matteo Congedo
    Matteo Congedo
  • Diana Anghel
    Diana Anghel
  • Holly Smith
    Holly Smith
  • Anh Le
    Anh Le
An independent estate agent specialising in sales, new homes, lettings and property management south of the river. Offering property for sale and to let from Tower Bridge, Shad Thames and Bermondsey, through Surrey Docks, Rotherhithe and Greenwich to Woolwich and Abbey Wood. Established in 1984, Alex Neil's South East London office has been moving people and property for over 30 years and is synonymous to the London property market. We've hosted successful property exhibitions at Dockland Read full description...s Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, Russia, USA and Australia providing many unique overseas investors and potential homeowners. We are also long standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of the agency's success and enviable reputation. As a friendly, dynamic and market leading estate agent, you will receive the highest level of integrity. Whether you are selling or letting, looking to buy or rent a new home we are able to cater for all requirements. Your property will be looked after from day one, forming part of our large property portfolio enabling us to constantly offer a wide variety of residential London properties for sale and to let. This ensures we are the first contact for many local, national and international enquiries attracting large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients and regularly welcome returning customers with repeat business and recommendations. Alex Neil has evolved to become the progressive proactive estate agent that we are today and our historic track record for sales, lettings, property management in South East London is second to none.
Jul 19,2017
Minithumbup
Long Nguyen
By: 'TuDa'
Jul 19,2017
1 people found
this helpful
It was my first time buying in London. I was so lucky to have met Long which with his professionalism and knowledge guided me all the way through with my purchase. Very happy with the services provided and I hope one day I will need Long's services and Alex neil again!!!...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: David Hatch
Jul 20, 2017
View all comments (1)
Dear 'TuDa' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 18,2017
Minithumbup
Matteo Congedo
Long Nguyen
By: 'RossiLucia'
Jul 18,2017
1 people found
this helpful
I went through the process of having so many agents coming to valuate my property, I was given so many different quotes but when I heard about Alex Neil by a friend I requested a free val. Matteo was very helpful as he gave me as much information as I needed. I was then introduced to Long, he helped find me a buyer within weeks, Which was perfect for me as I am planning to go back to my home country to stay. If you ever need any assistance or services, I would highly recommend the both of them a...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'RossiLucia' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 17,2017
Minithumbup
Matteo Congedo
Long Nguyen
By: 'Kunal'
Jul 17,2017
1 people found
this helpful
These two are fantastic professionals, they kept me updated with the latest properties and listened to my requirements carefully. Nearly one month into my search they helped me secure a flat which I really loved. Now I can get to enjoy moving into my new home and would love to invite to the housewarming....
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Comment on agent fees
N/A
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'Kunal' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 14,2017
Minithumbup
Matteo Congedo
Long Nguyen
By: 'SamYung'
Jul 14,2017
2 people found
this helpful
Great professionalism and market knowledge!!! Couldn't have asked for a better experience! Highly recommended and I will surely use them again...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'SamYung' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 12,2017
Minithumbup
Anh Le
By: 'George Miller'
Jul 12,2017
2 people found
this helpful
My experience with Alex Neil agency was great especially Lee who really help me find our place even though we havent successfully find our place with Alex Neil but he really make an effort to meet my requirements. I highly recommend him and Alex Neil....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'George Miller' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 11,2017
Minithumbup
Diana Anghel
Priscilla Hampton
By: 'George'
Jul 11,2017
2 people found
this helpful
Diana is the most proactive and efficient estate agent I have ever dealt with. She maintained upmost professionalism throughout and managed to secure me a tenant in 1day. Priscilla is very efficient and capable, helping me with various items prior to letting and ensuring that I remain compliant with all regulation. Would definitely use Alex Neil again...
read full review
Comment on agent fees
Competitive
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'George' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 11,2017
Minithumbup
Anh Le
By: 'george miller'
Jul 11,2017
2 people found
this helpful
My experience in Alex Neil agency was great specially Lee who really help me find our place even though we haven't successfully find our place with Alex Neil but really he really make an effort to meet the requirements that's we are looking. I highly recommend him when searching property....
read full review
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'george miller' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 11,2017
Minithumbup
Matteo Congedo
Long Nguyen
By: 'RebeccaMunier'
Jul 11,2017
2 people found
this helpful
My previous estate agent marketed my property for 3 months without any progress when a friend of mine suggested to approach Alex Neil. I was a bit scheptical and not quite sure about selling anymore when Matteo convinced me with his enthusiasm that it was possible. After the initial valuation from Matteo, Long started doing viewings and thanks to his professionalism and knowledge he managed to get me an offer in no time Very happy they managed to change completely my situation!...
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Comment on agent fees
Competitive!
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'RebeccaMunier' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 09,2017
Minithumbup
Matteo Congedo
Long Nguyen
By: 'JohnL'
Jul 09,2017
2 people found
this helpful
As a first time buyer a was feeling lost in a jungle of agencies. Luckily Long and Matteo were able to assisting me step by step during the purchasing process ensuring a smooth transaction. Thank to them I have just completed on my dream property!...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'JohnL' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 08,2017
Minithumbup
Anh Le
By: 'Linda'
Jul 08,2017
2 people found
this helpful
Lee helped me and partner find a flat to rent near a River Bus stop (Greenland Pier). He was friendly, reliable and knew all about the local market. He listened to exactly what I wanted and didn't waste our time making suggestions that weren't what we wanted, which was a real bonus....
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Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'Linda' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 07,2017
Minithumbup
Matteo Congedo
Long Nguyen
By: 'Jaytang'
Jul 07,2017
2 people found
this helpful
Amazing service from start to finish! Very pleased with they service. They have keept me informed during the whole process and managed to complete within weeks! Highly recommended...
read full review
Comment on agent fees
Average
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'Jaytang' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 06,2017
Minithumbup
Long Nguyen
By: 'SamYung'
Jul 06,2017
1 people found
this helpful
Great professionalism and deep knowledge of local market! I will definitely recommend to any vendor to use their service! Great team!...
read full review
Comment on agent fees
Average
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'SamYung' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 06,2017
Minithumbup
Matteo Congedo
Long Nguyen
By: 'Matt H'
Jul 06,2017
1 people found
this helpful
We are extremely please with how Matteo and Long handled the sale of our flat. Not only did they find us an offer that was better than our expectations, but the process was smooth and we were constantly updated on the progress. I can't say enough good things about them!...
read full review
Comment on agent fees
The agents fees were comparable to the market.
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'Matt H' Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 05,2017
Minithumbup
Diana Anghel
By: 'ray'
Jul 05,2017
2 people found
this helpful
I have meet Diana few weeks ago.She showed me few properties but in the end we decided to choose a different area.She is a young professional lady who knows how to please the costumer.I will recommend her to all future clients....
read full review
Comment on agent fees
Very good
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'ray' Thank you for adding these kind words, I was very pleased to read your comments and we look forward to many future dealings, kind regards David Hatch, Director ...
Jul 04,2017
Minithumbup
Matteo Congedo
Priscilla Hampton
By: 'Patrick Barry'
Jul 04,2017
1 people found
this helpful
Excellent service from both Matteo and Priscilla. My property was sold within days by Matteo and Priscilla offered an excellent service with my sale. A truly professional experience....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
Jul 04, 2017
View all comments (1)
Dear Patrick Barry Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director ...
Jul 04,2017
Minithumbup
Rebecca Donnelly
Matteo Congedo
By: 'Jackie Chan'
Jul 04,2017
1 people found
this helpful
As an oversees owner, it is difficult to know which agent to use. However, Alex Neil sales department have been extremely professional and quick with the sale of my property. Thank you for all your hard work!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
Jul 04, 2017
View all comments (1)
Dear Jackie Chan Thank you for adding this review, I was very pleased to read your comments and thank you for using our services. Kind regards David Hatch, Director ...
Jul 04,2017
Minithumbup
Long Nguyen
Matteo Congedo
By: 'HarrieR'
Jul 04,2017
1 people found
this helpful
I was introduced to Matteo from a friend, when he came to valuate my flat. He gave me a very reasonable amount for my property also not over-pricing it. In a matter of days, I met a gentlemen called Long, he was a polite professional and seemed knowledgable. After accepting the offer for my flat, I was Kindly helped by the Alex Neil team. It was a smooth process and I would use them again if needed....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
Jul 04, 2017
View all comments (1)
Dear HarrieR Thank you for adding these kind words. I was very pleased to read your review and thank you for using our services. kind regards David Hatch, Director ...
Jul 04,2017
Minithumbup
Owen Setter
Matteo Congedo
By: 'JCH & CMJ'
Jul 04,2017
2 people found
this helpful
We have received consistently good service as tenants during our time in our current property. Owen is always polite and courteous - as is the whole Alex Neil team - as well as prompt to reply to and address any of our needs or concerns. Matteo has also gone above and beyond normal letting agents to help us, particularly when we were locked out! All issues have been resolved promptly and without concern....
read full review
Was this helpful? Yes
By: David Hatch
Jul 19, 2017
View all comments (1)
Dear 'JCH & CMJ' Thank you for adding these kind words, I was very pleased to read your comments and we look forward to many future dealings, kind regards David Hatch, Director ...
Jun 30,2017
Minithumbup
Anh Le
By: 'Mike'
Jun 30,2017
1 people found
this helpful
Anh Le kept it very professional during the viewing process. He was quick to responding to all of my emails and questions and seemed very knowledgeable. Although we were unsuccessful it is in no way a reflection on Mr Le's effort. I would definitely recommend Mr Le to anyone searching for properties in London....
read full review
Was this helpful? Yes
By: David Hatch
Jun 30, 2017
View all comments (1)
Dear Mike Thank you for adding this kind review, we look forward to many future dealings, kind regards David Hatch, Director ...
Jun 30,2017
Minithumbup
Matteo Congedo
By: 'Phuc'
Jun 30,2017
1 people found
this helpful
Selling my property with Alex Neil was a great decision! I had all sort of agents coming to value my property but Matteo had a unique twist. They managed to get me an offer withing days! I love Alex Neil!...
read full review
Was this helpful? Yes
By: David Hatch
Jun 30, 2017
View all comments (1)
Dear Phuc Thank you for adding this kind review and for choosing our services. We look forward to many future dealings. Kind regards David Hatch, Director ...
Jun 29,2017
Minithumbup
Long Nguyen
Priscilla Hampton
By: 'JackyF'
Jun 29,2017
1 people found
this helpful
Long was very friendly and polite, he managed to help me secure the property I wanted within 72 hours after I found it online. Then I was put through to Priscilla, who made my purchase really simple. She was very helpful and attentive. Alex Neil is a great company that I would recommend....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: David Hatch
Jun 30, 2017
View all comments (1)
Dear JackyF Thank you for adding this review, I was very pleased to read your comments and we look forward to many future dealings. Kind regards David Hatch, Director ...
Jun 29,2017
Minithumbup
Anh Le
By: 'Brian Gunnerson'
Jun 29,2017
2 people found
this helpful
Anh Le did a great job and managed to find a tenant within days; WOW! This is the second property that I have rented in the last 12 months through Alex Neil and I have been delighted with their service, support and attention to detail. Recommended....
read full review
Comment on agent fees
OK
Was this helpful? Yes
By: David Hatch
Jun 30, 2017
View all comments (1)
Dear Brian Gunnerson Thank you for adding this review. I was very pleased to read about your dealings with Le and we look forward to many future dealings. Kind regards David Hatch, Director ...
Jun 28,2017
Minithumbup
Matteo Congedo
Long Nguyen
By: 'Purita'
Jun 28,2017
2 people found
this helpful
I sold my property through Alex Neil a little while back and only managed to write a review now as I have been so busy moving into my new home. I was assisted by two professionals by the name of Matteo and Long and they made it really easy for me. The process was pretty straight forward and they did not over value my property. The team was super efficient and met my demands, I would highly recommend Alex Neil but most importantly these two individuals to anyone looking to buy or sell properties....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
Jun 29, 2017
View all comments (1)
Dear 'Purita' Thank you for taking your time to add this review about your dealings with Matteo and Long. Thank you for using our services and we look forward to many future dealings. Kind regards David Hatch, Director ...
Jun 28,2017
Minithumbup
Anh Le
By: 'Susan Griffiths'
Jun 28,2017
2 people found
this helpful
My experience with Alex Neil has been excellent. Anh Le was very friendly and helpful and kept the whole process moving quickly. Highly recommend both him and the agency to anyone renting a flat....
read full review
Comment on agent fees
About what I'd expect for a good agency.
Was this helpful? Yes
By: David Hatch
Jun 29, 2017
View all comments (1)
Dear 'Susan Griffiths' Thank you for adding this review and choosing our services. We look forward to many future dealings, kind regards David Hatch, Director ...
Jun 27,2017
Minithumbup
Long Nguyen
By: 'Lorenz'
Jun 27,2017
1 people found
this helpful
Amazing experience with Long! He managed to find us a buyer within days! Not even enough time to even have the interior photos taken! The whole process went very smooth and we can now enjoy our new (bigger) home!!! THANK YOU!...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: David Hatch
Jun 27, 2017
View all comments (1)
Dear 'Lorenz' Thank you very much for adding this review, I was pleased to read your comment and thank you for using our services, we look forward to many future dealings, kind regards David Hatch, Director ...
Jun 26,2017
Minithumbup
Matteo Congedo
By: 'Anitasoohn'
Jun 26,2017
1 people found
this helpful
Matteo is a great guy and professional, he understood what I was looking for and always kept me up to date with properties and information needed. I appreciate Alex Neil and Matteo for their kind services and helping me with my amazing new property!...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: David Hatch
Jun 26, 2017
View all comments (1)
Dear 'Anitasoohn' Thank you very much for taking your time to add your review about Matteo and we hope you enjoy your new home, kind regards David Hatch, Director ...
Jun 24,2017
Minithumbup
Diana Anghel
By: 'Ion'
Jun 24,2017
2 people found
this helpful
Diana is really efficient, she found a nice studio for me, it met all my requirements, help me to rent it. I would recommend her. Thank you...
read full review
Was this helpful? Yes
By: David Hatch
Jun 26, 2017
View all comments (1)
Dear 'Ion' Thank you for taking your time to add this review and we hope you enjoy your new tenancy. Kind regards David Hatch, Director ...
Jun 23,2017
Minithumbup
Owen Setter
By: 'Ross'
Jun 23,2017
2 people found
this helpful
I have been working with Alex Neil Estate Agent for a very long time now. When I went abroad I was looking for an Agency to deal with my flat completely, and I opted for the full management. Mr. Owen Setter has always done a superb job: updating me immediately on new laws concerning the property, always updating me with the works to be done to keep the property safe and healthy, checking the property and making sure it is in great condition. I appreciate him very much and I take this opportunit...
read full review
Was this helpful? Yes
By: David Hatch
Jun 23, 2017
View all comments (1)
Dear 'Ross' Thank you very much for taking your time to add these comments, I was very pleased to read about your experiences with Owen and his team. We look forward to many future dealings. Kind regards David Hatch, Director ...
Jun 23,2017
Minithumbup
Long Nguyen
Matteo Congedo
By: 'LuciaLee'
Jun 23,2017
1 people found
this helpful
Having bought my first property from Alex Neil and meeting the awesome duo Long and Matteo, I felt it was a easy journey. Especially having such attentive and friendly guys, I would definitely use their services again if needed....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: David Hatch
Jun 23, 2017
View all comments (1)
Dear 'LuciaLee' Thank you for adding this review, I was very pleased to read about your dealings with Matteo & Long and we hope you enjoy your new home. kind regards David Hatch, Director ...
Jun 22,2017
Minithumbup
Matteo Congedo
Long Nguyen
By: 'PriscillaWu'
Jun 22,2017
2 people found
this helpful
Great team!! When Matteo valued my property he proved a great knowledge of the area and current market. After a week or less of my property been marketed Long managed to get me an amazing offer so that I was able to move forward on the property I loved. There are no words to thanks this amazing duo!! Highly recommended...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: David Hatch
Jun 22, 2017
View all comments (1)
Dear 'PriscillaWu' Thank you for adding these kind words, I was very pleased to read your comments and we look forward to many future dealings. Kind regards David Hatch, Director ...
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
85% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,200
  • Max: £850,000

Letting
  • Min: £0
  • Max: £1,750

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
88 5 171 7 93 2 85 0 21 6
Long Nguyen Long Nguyen
Sales Negotiator
23 reviews

About Long I have been working in sales and marketing for the past four years. I am fortune enough to have grown up in the area which I now work in, I have extensive local knowledge. I have always found that I a View full profile
Priscilla Hampton Priscilla Hampton
Property Co-ordinator
14 reviews

About Priscilla I began working in the travel and tourism industry where I developed my strong customer service and administrative skills. I decided to change my career path and became a property coordinator. Alex Ne View full profile
Owen Setter Owen Setter
Residential Services Manager
35 reviews

About Owen I joined Alex as a Property Manager in 2011 with experience of working in property in South West London. I strive to offer superb customer service and to be a friendly, professional and reliable aid t View full profile
Rebecca Donnelly Rebecca Donnelly
Associate Director
63 reviews

About Rebecca As the Associate Director I'm responsible for the performance of two busy offices. I'm an experienced estate agent and have extensive knowledge of properties and pricing in East and South East London View full profile
Matteo Congedo Matteo Congedo
Sales Manager
62 reviews

About Matteo "Customers may forget what you said but they'll never forget how you made them feel." In whichever industry I have worked in, I have always kept this statement in mind. Having lived in the local a View full profile
Diana Anghel Diana Anghel
Lettings Manager
36 reviews

About Diana Having worked in estate agency for the last 10 years, initially in Spain. I moved to London to further my career as I find it to be a rewarding one, it's also a fast paced business. I have knowledge i View full profile
Holly Smith Holly Smith
Sales Consultant
5 reviews

About Holly Pursuing a career in estate agency has always been a target and I’m meeting that in role at Alex Neil. I’ve gained valuable experience carrying out my role and receive thorough training which have View full profile
Anh Le Anh Le
Lettings Consultant
6 reviews

About Anh “I have joined Alex Neil as a Lettings Negotiator and I know this part of London very well, having lived here most of my life. Alex Neil is a great place to work. They have a great team where everyo View full profile

Job vacancies

Please see a list of jobs available
Estate Agent
South East London -
Duel Negotiator - Alex Neil Estate Agents - London SE16 - On Target Earnings £30,000 - £35,000 +

Fees

We work on a no sale - no fee basis.

Please directly contact us to discuss our services and fee levels.

We offer Free Valuations and repeat customer discounts.
Last updated at 3:35 PM 24/08/2015 by allAgents

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 3:35 PM 24/08/2015 by allAgents

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