• Staff picture
    Matteo Congedo
  • Staff picture
    Lucia
  • Staff picture
    Anh
  • Staff picture
    Priscilla
  • Staff picture
    Rebecca
  • Staff picture
    Lauren
  • Staff picture
    Pietro
  • Staff picture
    Yasmin
  • Staff picture
    Elizabeth
  • Staff picture
    Kevin
Founded in Surrey Quays and the Isle of Dogs over 30 years ago, when many parts of Canary Wharf, Docklands, East and South East London were derelict wastelands. Alex Neil are an established sales and lettings agency integral to the ever-changing local property landscape. Alex Neil offer and successfully deliver our full range of services across a broad expanse of East London. We have a proud history selling and letting property in areas including Bow, Bethnal Green, Stratford, Canning Town, H Read full description...ackney, Victoria Park and Dalston. Our award winning independent offices were established in 1984 and our business catchment area has grown alongside our success in sales and lettings. The standard of our service has been recognised by the customer review site allAgents, we received multiple awards including "Best Estate Agent in London" 2017. Whatever your property needs, whether you are looking to sell, buy or let a property we have been, and continue to be the first choice estate and letting agent for East London.
Alex Neil Estate Agents

341 Roman Road London
Greater London
E3 5QR

0208 980 7431
www.alexneil.com

Properties for Sale
Properties to Rent

“ Professional, respectful, honest... ”

Jun 07,2018
Minithumbup
Anh
By: 'Manda'
Jun 07,2018
1 people found
this helpful
Ahn Le kept us informed at every stage so we never felt we were out of the loop or needed to chase to find out what was happening. He was always polite, respectful and friendly and gave the impression of being a genuinely honest broker ...
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Comment on agent fees
Reasonable fees in comparison to other agents in the area.
Was this helpful? Yes
By: Alex Neil Estate Agents
Jun 07, 2018
View all comments (1)
Dear Manda. Thank you very much for leaving your review. We are very pleased that you are happy with Anh's assistance and that you have found the right place. We wish you all the best and look forward to deal with you in the future. Best regards, Alex Neil Estate Agents ...

“ Very helpful staff... ”

May 11,2018
Minithumbup
Elizabeth
By: 'Kent'
May 11,2018
1 people found
this helpful
Liz offered her dedicated support from the very beginning to the end of our purchase process. She's friendly, efficient and professional. Buying a property was a stressful thing and I appreciated her assistance throughout the process....
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 11, 2018
View all comments (1)
Dear Kent. Thank you very much for leaving your review. We are glad that you are happy with Liz's assistance. Kind regards, Alex Neil Estate Agents ...

“ Amazing experience... ”

May 11,2018
Minithumbup
By: 'Nadia'
May 11,2018
1 people found
this helpful
Mark has been amazing from day 1, when I reached out to him about a rental property. He was proactive in suggesting options that I loved an it actually took me only 2 viewings to find the perfect place. In the meantime he has been supportive and ...
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Comment on agent fees
The fees, are clearly indicated on line and seem appropriate.
Was this helpful? Yes
By: Alex Neil Estate Agents
May 14, 2018
View all comments (1)
Dear Nadia. Thank you so much for leaving your comment. We are very glad that you have found your perfect place and that you are happy with Mark's assistance. We look forward to dealing with you in the future. Kind regards, Alex Neil Estate Agents ...

“ A very unic person... ”

Apr 29,2018
Minithumbup
Pietro
By: 'Terry'
Apr 29,2018
3 people found
this helpful
When I saw the flat right away I knew I wanted to move in. Pietro made the process and transition very smooth for me and my wife....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2018
View all comments (1)
Dear Terry. We are very pleased to read reviews like yours! Thank you! We are also very glad that you have found the right place and that you are happy with Pietro's assistance. Kind regards, Alex Neil Estate Agents ...

“ You are a Star!... ”

Apr 23,2018
Minithumbup
Pietro
By: 'JL'
Apr 23,2018
1 people found
this helpful
Many thanks Pietro. He is very helpful and always getting back to me quickly. He finishes all the work efficiently. I will definitely recommend him and Alex Neil. You are a Star Pietro!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 23, 2018
View all comments (1)
Thank you very much for leaving your review. We are pleased to learn that you are happy with Pietro's assistance and that you would recommend us. Kind regards, Alex Neil Estate Agents ...

“ Quick and smooth at the end... ”

Apr 11,2018
Minithumbup
Pietro
By: 'Nicole'
Apr 11,2018
4 people found
this helpful
Pietro has been really great. My dad has been in contact from Italy with Pietro from for the past year and Pietro has always kept him in the loop with properties. It took me over a year and a half to find the perfect house ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 16, 2018
View all comments (1)
Dear Nicole. Thank you so much for such a nice comment! We are very happy to read that all your expectations have been met. Pietro is a fantastic agent. We are very proud to have him in our team! Best wishes to you! Kind regards, Alex Neil Estate Agents ...

“ Getting things done... ”

Mar 19,2018
Minithumbup
Pietro
By: 'seller'
Mar 19,2018
2 people found
this helpful
We have been selling our flat for a while with limited success, but when Pietro started to work on this sale he managed to achieve quick progress, found customers and eventually managed to sell the flat and negotiated price. I think his services were professional ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 19, 2018
View all comments (1)
Thank you for your kind review regarding the dealings you had with Pietro, we were very pleased to read your comments. We look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“ Great Agent... ”

Mar 18,2018
Minithumbup
Pietro
By: 'Lily'
Mar 18,2018
1 people found
this helpful
Pietro was very patient when I asked to view a large number of properties before making a decision. Now I own my first property! Many thanks Pietro...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 19, 2018
View all comments (1)
Dear Lily, thank you for leaving your review complimenting Pietro. We hope that you are very happy in your new home! Look forward to dealing with you when you next make a move. Best regards, Alex Neil Estate Agents ...
Mar 13,2018
Minithumbup
Matteo Congedo
By: 'Juan Miguel'
Mar 13,2018
2 people found
this helpful
Matteo helped us to find a house very last minute, he was very efficient and we truly appreciate all his efforts....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 14, 2018
View all comments (1)
Dear 'Juan Miguel' Thank you for taking your time to add this review regarding your dealings with Matteo. We look forward to dealing with you again in the future. Kind regards Alex Neil Estate Agents ...
Feb 23,2018
Minithumbup
Pietro
Matteo Congedo
By: 'Annie'
Feb 23,2018
5 people found
this helpful
Pietro was full of enthusiasm when a buyer was found for the property. He was also very patient when queries arose, seeking additional information when necessary. I found Pietro to be personable and approachable. Its is evident that Alex Neil has excellent team spirit providing ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 23, 2018
View all comments (1)
Dear Annie, thank you for leaving your review. We are very pleased to read your kind words regarding Pietro and are delighted that you had a good all round experience. Kind regards, Alex Neil Estate Agents ...
Feb 16,2018
Minithumbup
By: 'Amy'
Feb 16,2018
2 people found
this helpful
Jeri was professional throughout the whole process. She knew what she was doing and inspired confidence. Whenever I had questions, she was always there to answer them. She made my experience hassle free and I would not hesitate to recommend Jeri or the estate agent ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 16, 2018
View all comments (1)
Dear Amy, thank you for taking the time to add your positive comments. We were very pleased to read the review of your experience with Jeri and Alex Neil as a whole. We look forward to dealing with you again in the future. Kind regards, Alex Neil Estate Agents ...
Jan 29,2018
Minithumbup
By: 'Nick Zweig'
Jan 29,2018
2 people found
this helpful
Had a very good experience whilst letting a property from Alex Neil. The property management team were always excellent and quick to respond whenever something needed doing within the property....
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Comment on agent fees
Expensive but a good letting agent
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 30, 2018
View all comments (1)
Thank you for taking your time to add this kind review. We're delighted you had a very good experience. We look forward to many future dealings. Kind regards, Alex Neil Estate Agents ...
Jan 12,2018
Minithumbup
By: 'Aniko'
Jan 12,2018
3 people found
this helpful
I was looking for a pet-friendly Flat in East London and Niamh was really helpful from the beginning. I always receive response for my e-mails within a few minutes and She keeps me updated all the time. She is really friendly and helped us a ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 12, 2018
View all comments (1)
Thank you for taking your time to add this kind review regarding your dealings with Niamh. We look forward to many future dealings. Kind regards, Alex Neil Estate Agents ...
Dec 27,2017
Minithumbup
Yasmin
By: 'Ferran Diego Tortosa'
Dec 27,2017
3 people found
this helpful
Yasmin has been very helpful and supportive every time I have needed her. Great customer service! Thanks for finding me a nice flat :)...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2018
View all comments (1)
Dear 'Ferran Diego Tortosa' Thank you for taking your time to add this review regarding your dealings with Yasmin. We look forward to many future dealings. Kind regards Alex Neil Estate Agents ...
Dec 22,2017
Minithumbup
By: 'Ben'
Dec 22,2017
2 people found
this helpful
- Quick to answer and sort out maintenance issues - Very professional, everything could be done electronically - Overall the whole was smooth and easy...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2018
View all comments (1)
Dear 'Ben' Thank you for taking your time to add this review. We look forward to many future dealings. Kind regards Alex Neil Estate Agents ...
Dec 20,2017
Minithumbup
By: 'Carl A'
Dec 20,2017
2 people found
this helpful
I was looking for a private let within an easy commutable distance from my work. I found Niamh had a genuine desire to give a fantastic service, she kept me updated throughout and she was always available to answer my questions. She was very positive ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Dec 20, 2017
View all comments (1)
Dear 'Carl A' Thank you for taking your time to add these kind words, we look forward to many future dealings. Kind regards Alex Neil Estate Agents ...
Nov 28,2017
Minithumbup
By: 'Lisa'
Nov 28,2017
2 people found
this helpful
Daniel Lawrence is an excellent agent. He is personable, knowledgeable and very motivated. He wants to find you the right property to buy and I was very satisfied he has my interests/personal preferences at heart....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 30, 2017
View all comments (1)
Dear 'Lisa' Thank you for taking your time to add this review, we were very pleased to read your comments and we look forward to many future dealings, kind regards Alex Neil Estate Agents ...
Nov 11,2017
Minithumbup
Matteo Congedo
By: 'John'
Nov 11,2017
1 people found
this helpful
Matteo was extremely helpful, friendly and knowledgable. He ensured that the process of marketing and selling my flat went as smoothly as possible. I was very impressed with his professionalism and good humour throughout....
read full review
Comment on agent fees
Good, very reasonable
Was this helpful? Yes
By: Alex Neil Estate Agents
Nov 13, 2017
View all comments (1)
Dear 'John' Thank you for taking your time to add this review and for using our services, we look forward to many future dealings. Kind regards Alex Neil Estate Agents ...
Oct 30,2017
Minithumbup
By: 'Sahoo'
Oct 30,2017
1 people found
this helpful
Habib has been excellent in finding us a property to rent. The process was has been easy and quick. I would recommend alex neil and habib service to anyone....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 30, 2017
View all comments (1)
Dear 'Sahoo' Thank you very much for adding these kind words, we look forward to many future dealings. Kind regards Alex Neil Estate Agents ...
Areas covered
  • Shoreditch
  • E1
  • Stratford
  • E2
  • E15
  • E3
  • E20
  • E5
  • E8
  • E9
  • Bow
  • Hackney
  • Bethnal Green
  • Victoria Park
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 10 0 4 0 4 0 1 0
Staff picture Matteo Congedo

Staff picture Lucia

Staff picture Anh

Staff picture Priscilla

Staff picture Rebecca

Staff picture Lauren

Staff picture Pietro

Staff picture Yasmin

Staff picture Elizabeth

Staff picture Kevin

Fees

We work on a no sale - no fee basis.

Please directly contact us to discuss our services and fee levels.

We offer Free Valuations and repeat customer discounts.
Last updated at 10:38 AM 04/04/2018 by allAgents

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 10:38 AM 04/04/2018 by allAgents

Awards won by Alex Neil Estate Agents, London E3 5QR

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

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Branch - East London, London, E3