• Staff picture
    Matteo Congedo
  • Staff picture
    Lucia
  • Staff picture
    Priscilla
  • Staff picture
    Rebecca
  • Staff picture
    Lauren
  • Staff picture
    Jack
  • Staff picture
    Ayrton
  • Staff picture
    Murray
  • Staff picture
    Olga
  • Staff picture
    Giuseppe
  • Staff picture
    Tya
  • Staff picture
    Alice-May
Founded in Surrey Quays and the Isle of Dogs over 30 years ago, when many parts of Canary Wharf, Docklands, East and South East London were derelict wastelands. Alex Neil are an established sales and lettings agency integral to the ever-changing local property landscape. Alex Neil offer and successfully deliver our full range of services across a broad expanse of East London. We have a proud history selling and letting property in areas including Bow, Bethnal Green, Stratford, Canning Town, Hac Read full description...kney, Victoria Park and Dalston. Our award winning independent offices were established in 1984 and our business catchment area has grown alongside our success in sales and lettings. The standard of our service has been recognised by the customer review site allAgents, we received multiple awards including "Best Estate Agent in London" 2017. Whatever your property needs, whether you are looking to sell, buy or let a property we have been, and continue to be the first choice estate and letting agent for East London.
Alex Neil Estate Agents

341 Roman Road London
Greater London
E3 5QR

0208 980 7431
Visit Website

Properties for Sale
Properties to Rent

“Kind Canadian...”

Oct 18,2018
Minithumbup
Murray
By: 'Alan'
Oct 18,2018
1 people found
this helpful
I've had bad experiences with estate agents in the past. Murray went above and beyond all my expectations and found us a perfect place. Next time I am looking for a place I will call Alex Neil first....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Very helpful and approachable!...”

Oct 17,2018
Minithumbup
Jack
By: 'Rachel'
Oct 17,2018
1 people found
this helpful
I speculatively went into Alex Neil to get some advice about my property having been to the bank earlier in the day for a remortgage. Jack was really approachable and friendly. Although he had nothing to gain from our conversation as I was neither buying, ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 18, 2018
View all comments (1)
Dear Rachel. Thank you so much for leaving your review. We are very pleased that you are happy with Jack's help and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Overall good long term manager...”

Oct 14,2018
Minithumbup
Priscilla
By: 'GM'
Oct 14,2018
0 people found
this helpful
We've been a client (Tenant) of Alex Neil for the past 3 years and we've had our ups and downs. What I like about them is that they are very responsive and when there is an issue (e.g. broken appliances, pests, etc..) they ...
read full review
Comment on agent fees
As with all agents pay attention what fees are in the contract and you are required to pay and which ones are not.
Was this helpful? Yes

“Very good experience with the following agents...”

Oct 12,2018
Minithumbup
Jack
Lucia
By: 'Karl'
Oct 12,2018
0 people found
this helpful
I have to say that we've had problems with Alex Neil previously, however, they have greatly improved recently. Very good experiences with Lucia Ludwig and Jack Perry....
read full review
Comment on agent fees
Be mindful of what is in the contract. There are better and also worse options on the street, when it comes to fees
Was this helpful? Yes

“Professional...”

Oct 12,2018
Minithumbup
Giuseppe
By: 'A. R.'
Oct 12,2018
1 people found
this helpful
Giuseppe Fiorillo was very professional and has been particulary helpful. He was also supportive and most importantly easily accessible. Great customer experience....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 15, 2018
View all comments (1)
Dear 'A. R.' Thank you so much for leaving this review. We are very pleased that you are happy with the service you received from Giuseppe and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very helpful...”

Oct 06,2018
Minithumbup
Olga
By: 'Anna'
Oct 06,2018
1 people found
this helpful
I went to Alex Neil to rent out my property i had the pleasure of working with Olga who was very helpful and found me great tenants. Her work in securing the deal was amazing and would highly recommend her....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 08, 2018
View all comments (1)
Dear Anna. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Olga and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Olga is a pleasure to deal with.........”

Oct 03,2018
Minithumbup
Olga
By: 'Rob'
Oct 03,2018
1 people found
this helpful
I can honestly say, that after dealing with so many estate agents, Olga is by far and away the most helpful and professional person I have dealt with. She really took the time to find out what I am looking for and came across in ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 03, 2018
View all comments (1)
Dear Rob. Thank you so much for leaving your review for Olga. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“jack perry...”

Oct 01,2018
Minithumbup
Jack
By: 'Shannon Salt'
Oct 01,2018
1 people found
this helpful
i rented my first ever property through Jack Perry. he is so helpful, i found the process very overwhelming but he has a way to make your mind at ease. i am now on my way to my first home :)...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Shannon. Thank you so much for your review. We are extremely pleased to learn that you have found your perfect property with Jack's assistance. We wish you all the best in your new home and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Mary Lennon...”

Oct 01,2018
Minithumbup
Jack
By: 'Mary Lennon'
Oct 01,2018
1 people found
this helpful
jack found me and my 3 colleagues a property. it is hard to find a share property in London due to licensing issues. i was happy to leave a review for him Mary....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Mary. Thank you so much for leaving your review. We are pleased that you are happy with Jack's assistance. We wish you and your colleagues all the best in your new property and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Lillie-Mai Holman...”

Oct 01,2018
Minithumbup
Jack
By: 'Lillie-Mai Holman'
Oct 01,2018
1 people found
this helpful
jack found me and my 3 colleagues a property. it is hard to find a share property in London due to licensing issues. i was happy to leave a review for him Mary....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 03, 2018
View all comments (1)
Dear Lillie-Mai. Thank you so much for leaving your review for Jack. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“3 tenants...”

Sep 29,2018
Minithumbup
Jack
Olga
By: 'Monty Davie'
Sep 29,2018
1 people found
this helpful
Jack and Olga worked hard on getting my property. both conducted viewings for myself and two friends. we now have the most beautiful property in romford RM7. cheap but amazing. i owe everything to the hard work and dedication of Alex Neil estate agents. thank ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Monty. Thank you so much for leaving your review for Jack and Olga. We are very pleased that you are happy with the service they provided. We wish you all the best in your new property and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Great agent...”

Sep 29,2018
Minithumbup
Olga
By: 'Xenia'
Sep 29,2018
1 people found
this helpful
I was looking for a nice place to rent in East London and Olga was very helpful. Very punctual,forthcoming and friendly. I was very pleased with my meetings and would definitely recommend....
read full review
Comment on agent fees
Appropriate
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Xenia. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Olga and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Service...”

Sep 28,2018
Minithumbup
Murray
By: 'Tom'
Sep 28,2018
2 people found
this helpful
I had one of the best experiences viewing properties with Murray from Alex Neil. He was very polite and knowledgeable and always responded to my emails and phone calls. Although looking for a property can be very stressful he made us feel at ease! Highly ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 28, 2018
View all comments (1)
Dear Tom. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Murray and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“outstanding...”

Sep 28,2018
Minithumbup
Jack
By: 'Klara Thomas'
Sep 28,2018
1 people found
this helpful
jack is exeptional at what he does, very on point on all aspects of his job. my property was on the market for a very short amount of time and jack managed to sell my property extremely fast. very very happy....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Klara. Thank you so much for leaving your review. We are very pleased that you are happy with Jack's assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“*...”

Sep 28,2018
Minithumbup
Jack
Matteo Congedo
By: 'Inaya Mullen'
Sep 28,2018
1 people found
this helpful
Jack and Matteo both worked hard in promoting my property. i met them on a night out with friends. after a long chat they persuaded me to accept them as the agents to market my property. my property was rented within 10-days, i now have ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Inaya. Thank you so much for leaving your review for Jack and Matteo. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“a happy landlord...”

Sep 28,2018
Minithumbup
Jack
By: 'Hugh Emery'
Sep 28,2018
1 people found
this helpful
jack helped with a tenancy of mine. the professional work he did was unquestionably great. a hard working young man, i am sure on day he will be making a lot of money....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Hugh. Thank you so much for leaving your review for Jack. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“beautifully executed...”

Sep 28,2018
Minithumbup
Jack
By: 'Abi Duggan'
Sep 28,2018
1 people found
this helpful
I have been searching for a property to buy for a number of years now. I am a first time buyer and my choice had to be precise. i now have the most stunning studio apartment in the heart of whitechaple. this is an off ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Abi. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Jack. We wish you all the best in your new property and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Amazing service...”

Sep 27,2018
Minithumbup
Murray
Giuseppe
By: 'Ed'
Sep 27,2018
3 people found
this helpful
Murray and Giuseppe were very professional and would always respond to my questions very quickly. I would definitely use Alex Neil in the future if I need a property....
read full review
Comment on agent fees
Fees are very reasonable and competitive.
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 27, 2018
View all comments (1)
Dear Ed. Thank you so much for leaving your review for Murray and Giuseppe. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Really on point....”

Sep 27,2018
Minithumbup
Jack
By: 'Matthew Sparrow'
Sep 27,2018
2 people found
this helpful
Jack Perry was very on point when it come to me buying my first home. We have the most amazing property in the heart of leytonstone. I will be an extremely happy man once this completes Thanks for all your help along the way Jack....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 27, 2018
View all comments (1)
Dear Matthew. Thank you so much for leaving your review. We are very pleased that you are happy with Jack's assistance. We wish you all the best in your new home and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Unbelievable...”

Sep 27,2018
Minithumbup
Jack
By: 'Chloe abbot'
Sep 27,2018
1 people found
this helpful
Jacks attention to detail is extremely unique, very organized and very proud with what he does. A very unique lad who's work rate really shines throughout the day...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 28, 2018
View all comments (1)
Dear Chloe. Thank you so much for leaving your review. We are very pleased that you are happy with Jack's assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Great, very helpful...”

Sep 25,2018
Minithumbup
Olga
By: 'David'
Sep 25,2018
1 people found
this helpful
looking for a place to live in the east London area and got in contact with olga, she was very helpful and accommodating. Always returned my calls and was easy to get hold of. Great service would highly recommend her....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 26, 2018
View all comments (1)
Dear David. Thank you so much for leaving your review for Olga. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Review...”

Sep 18,2018
Minithumbup
Murray
By: 'Holly'
Sep 18,2018
3 people found
this helpful
Murray provided a fantastic service and did an amazing job with our flat search. He was professional and super helpful and I will definitely recommend him to everyone looking for a property in East London....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 20, 2018
View all comments (1)
Dear Holly, Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Murray. We look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Wonderful to work with...”

Sep 05,2018
Minithumbup
By: 'Antonia'
Sep 05,2018
1 people found
this helpful
Kevin was incredibly helpful from start to finish. He was extremely knowledgeable on all aspects of the buying process - the flat, the area and the requirements of the seller. He was always available on short notice, and adaptable to the difficult requirements of the ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 06, 2018
View all comments (1)
Dear Antonia. Thank you so much for leaving your review for Kevin. We are very pleased that you are happy with the service he provided and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“5 stars to Ayrton...”

Sep 04,2018
Minithumbup
Ayrton
By: 'Joy'
Sep 04,2018
1 people found
this helpful
Ayrton was fantastic in helping us secure our flat. Had the unusual experience of getting stuck in a lift with him and some other viewers, and he kept his cool and took control of the situation. Really great communication both in and out of the ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 05, 2018
View all comments (1)
Dear Joy. Thank you so much for leaving your review for Ayrton. We are very pleased that you are happy with the service he provided and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Real proffesional...”

Aug 27,2018
Minithumbup
Ayrton
By: 'Anita Singh'
Aug 27,2018
1 people found
this helpful
Ayrton was informative, charismatic and charming. He made me aware of all fees there was nothing hidden which made me able to trust him very easily! he is an asset to the alex-neil company...
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 28, 2018
View all comments (1)
Dear Anita. Thank you so much for your positive review. We are very pleased that you are happy with the service provided by Ayrton and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“So Helpful!...”

Aug 22,2018
Minithumbup
By: 'George Taylor'
Aug 22,2018
1 people found
this helpful
I found Kevin to be very helpful, professional and knowledgeable with all questions asked, he went above and beyond for me and my wife. Kevin would be our 'go to' if we decide to buy another property. Lovely man cant thank him enough for the ...
read full review
Comment on agent fees
Fee's are as expected and more than happy to pay them
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 22, 2018
View all comments (1)
Dear George. Thank yo so much for leaving such a nice review for Kevin. We are very pleased that you are happy with his assistance and look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Feedback Review...”

Aug 21,2018
Minithumbup
By: 'Terri Thowslett'
Aug 21,2018
1 people found
this helpful
Never sure what to expect with Estate Agents but was pleasantly surprised, none of the usual 'hard sell' - just great service from Kevin...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 21, 2018
View all comments (1)
Dear Terri. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Kevin and we look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“Great Service...”

Aug 21,2018
Minithumbup
By: 'Avril Gerrard'
Aug 21,2018
1 people found
this helpful
Kevin did a wonderful job of navigating my long list of wants in my property search, always being proactive and very patient, despite me still not finding what I wanted. Generally just a great all-round experience. Thanks Kevin....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 22, 2018
View all comments (1)
Dear Avril. Thank you so much for leaving your review for Kevin. We are very pleased that you are happy with his assistance and look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Agent Review...”

Aug 14,2018
Minithumbup
By: 'Happy Customer'
Aug 14,2018
1 people found
this helpful
Agent was very easy to work with. Always Helpful and kept us informed through out the whole process. Would recommend Kevin and Alex Neil....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 14, 2018
View all comments (1)
Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Kevin. We look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“Amazing...”

Aug 14,2018
Minithumbup
Ayrton
By: 'Lucy'
Aug 14,2018
1 people found
this helpful
Great service, never have I felt so comfortable and welcomed by a sales person before. Great communication and very informative, can not praise thus guy enough!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 14, 2018
View all comments (1)
Dear Lucy. Thank you so much for your review. We are very pleased that you are happy with the service provided by Ayrton. We look forward to many future dealings. Best regards, Alex Neil Estate Agents ...
Areas covered
  • Shoreditch
  • E1
  • Stratford
  • E2
  • E15
  • E3
  • E20
  • E5
  • E8
  • E9
  • Bow
  • Hackney
  • Bethnal Green
  • Victoria Park
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £310,000
  • Max: £387,000

Letting
  • Min: £0
  • Max: £0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 41 2 5 0 20 0 2 0
Staff picture Matteo Congedo
(108)

Staff picture Lucia
(11)

Staff picture Priscilla
(39)

Staff picture Rebecca
(68)

Staff picture Lauren
(0)

Staff picture Jack
(90)

Staff picture Ayrton
(18)

Staff picture Murray
(7)

Staff picture Olga
(5)

Staff picture Giuseppe
(2)

Staff picture Tya
(0)

Staff picture Alice-May
(0)

Fees

Landlord
Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/10/2018, 8:00 AM by Matteo Congedo - Regional Manager

Overall Fees
6% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee - 5% & VAT - 6% Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/10/2018, 8:01 AM by Matteo Congedo - Regional Manager


Vendor
Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £2,500 & VAT - £3,000 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 09/10/2018, 10:42 AM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 2.5% & VAT - 3.0% Inc VAT. Subject to a minimum charge of £3,500 & VAT - £4,200 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 09/10/2018, 10:41 AM by Matteo Congedo - Regional Manager

Overall Fees
2.4% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.0% & VAT - 2.4% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 09/10/2018, 10:41 AM by Matteo Congedo - Regional Manager


Tenant
Overall Fees
£240 (inc. VAT), Pay Upfront (Fees are not negotiable)

Tenancy Administration Fee*, per Tenancy - £200.00 & VAT - £240.00 Inc VAT. (Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/10/2018, 12:33 PM by Matteo Congedo - Regional Manager

Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Tenant - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:33 PM by Matteo Congedo - Regional Manager

Overall Fees
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)

Guarantor Fee, per Guarantor (if required) - £150.00 & VAT - £180.00 Inc VAT.

Last updated on 10/10/2018, 12:34 PM by Matteo Congedo - Regional Manager

Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Guarantor - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:35 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Rent - 1 Month in Advance

Last updated on 10/10/2018, 12:36 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Dilapidation's Deposit - 1.5 Month's Rent

Last updated on 10/10/2018, 12:37 PM by Matteo Congedo - Regional Manager

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 12:23 PM 27/09/2018 by allAgents

Opening hours



.
As Seen On

Book FREE Valuation

Branch - East London, London, E3

Branch logo