• Staff picture
    Matteo Congedo
  • Staff picture
    Lucia
  • Staff picture
    Priscilla
  • Staff picture
    Rebecca
  • Staff picture
    Lauren
  • Staff picture
    Jack
  • Staff picture
    Tya
  • Staff picture
    Alice-May
  • Staff picture
    Eva
Alex Neil Estate Agents offer and successfully deliver our full range of services across a broad expanse of East London. Open 7 days a week, we have a proud history selling and letting property in areas including Bow, Bethnal Green, Stratford, Canning Town, Hackney, Victoria Park, Dalston and East into Essex. Founded in Surrey Quays and the Isle of Dogs over 30 years ago, when many parts of Canary Wharf, Docklands, East and South East London were derelict wastelands. Alex Neil are an establi Read full description...shed sales and lettings agency integral to the ever-changing local property landscape. Our award-winning independent offices were established in 1984 and our business catchment area has grown alongside our success in sales and lettings. The standard of our service has been recognised by the customer review site allAgents, we’ve received multiple awards including "Best Estate Agent in London". Whatever your property needs, whether you are looking to sell, buy or let a property we have been, and continue to be the first-choice estate and letting agent for East London and Essex.
Alex Neil Estate Agents

341 Roman Road London
Greater London
E3 5QR

0208 980 7431

“Great customer care...”

Feb 07,2019
Minithumbup
Alice-May
By: 'Stanley'
Feb 07,2019
1 people found
this helpful
Alice really went the extra mile with finding me a property. She spent a lot of time on the phone and attended viewings. By the end she knew what I was looking for better than I did. Thanks for all the help, I'll definitely be ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 07, 2019
View all comments (1)
Dear Stanley. Thank you so much for leaving your review for Alice-May. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Brill...”

Feb 02,2019
Minithumbup
Alice-May
By: 'D.Ross'
Feb 02,2019
1 people found
this helpful
The service we recieved from Alex Neil was brilliant. Alice held an open day at our property and was extremely professional and managed the busy day very well. She took the time to contact us within 24hours with feedback and even an offer! Selling made ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 04, 2019
View all comments (1)
Dear D Ross, Thank you very much for leaving your review for Alice-May. We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Satisfied...”

Jan 24,2019
Minithumbup
Bogdan
By: 'Richard'
Jan 24,2019
1 people found
this helpful
Alex neil helped me through the whole process of renting a house, viewings, paperwork, referencing and I ended up with a place I enjoy....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 25, 2019
View all comments (1)
Dear Richard, Thank you very much for leaving your comments for Bogdan. We are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Jack & Bogdan...”

Jan 23,2019
Minithumbup
Jack
Bogdan
By: 'Aston Mayo'
Jan 23,2019
1 people found
this helpful
Jack and Bogdan have been extremely helpful with finding me a proeprty. Property searches can be hard work sometimes but using alex neil is easy and comfortable. thank you for you for your gentleman...
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Dear Aston Mayo, Thank you very much for leaving your comments for Jack and Bogdan. We are very pleased that you were happy with the service they provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Mortgage review...”

Jan 23,2019
Minithumbup
Jack
By: 'Jeanette Crosby'
Jan 23,2019
1 people found
this helpful
Very happy with the mortgage information i received from Jack Perry a very good guy who knows his stuff he is currently working on finding me a property - i am sure he will find me something....
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Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Dear Jeanette Crosby, Thank you very much for leaving your review for Jack. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Value...”

Jan 23,2019
Minithumbup
Jack
Bogdan
By: 'Luis Aguilar'
Jan 23,2019
1 people found
this helpful
Jack Valued my property occupied by Bogdan. the whole process was a doddle. Bogdan took some amazing photos and Jack was very patient with the questions I had. We are currently live with the listing at the moment but i will be leaving them both ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Dear Luis Aguilar, Thank you very much for leaving your 5 star review for Jack and Bodgan. We are so pleased that you were happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“impressed...”

Jan 22,2019
Minithumbup
Jack
By: 'Orlando Blaese'
Jan 22,2019
1 people found
this helpful
Jack was very impressive throughout the entire process. he found myself and 3 of my friends a wonderful 4-bedroom property in East London. There was no issues at all with referencing, everything went so smoothly and we are very grateful for everything that Jack has done ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 22, 2019
View all comments (1)
Dear Orlando Blaese, Thank you very much for leaving your review for Jack. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Jack Perry...”

Jan 22,2019
Minithumbup
Jack
By: 'Gene Andrew'
Jan 22,2019
2 people found
this helpful
Jack was a great guy. easy to speak to and got the job done. all i required was someone that i could approach at any time. his a good guy and deserves success...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Dear Gene Andrew, Thank you very much for leaving your review for Jack. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Good Work...”

Jan 22,2019
Minithumbup
Jack
By: 'Mihai Matthams'
Jan 22,2019
2 people found
this helpful
The whole team at Alex Neil are exceptional at what they do. such lovely, caring, kind people who really take into consideration of what you are looking for. I am very please to have dealt them. thank you for everything guys i am so Happy ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 23, 2019
View all comments (1)
Dear Mihai Matthams, Thank you very much for leaving your 5 star review for Jack. We are so pleased that you were happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Great...”

Jan 11,2019
Minithumbup
Alice-May
Priscilla
By: 'Sally'
Jan 11,2019
1 people found
this helpful
Thanks to Alice for her patients with endless viewings, but we got there in the end Priscilla is great, very professional and very responsive with any issues I've had...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 11, 2019
View all comments (1)
Dear Sally, Thank you very much for leaving your review for Alice-May & Priscilla. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Highly recommended...”

Jan 11,2019
Minithumbup
Giuseppe
By: 'J.B.'
Jan 11,2019
1 people found
this helpful
I am renting an apartment from Alex Neil and would highly recommend Giuseppe as an agent. He went out of his way to show me the apartment several times. After I'd signed the lease and moved in he continued to offer excellent service in relation ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 14, 2019
View all comments (2)
Dear 'J.B.' Thank you for leaving this positive review regarding your experience of dealing with Giuseppe. We always enjoy reading praise for our staff. We look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Good...”

Jan 09,2019
Minithumbup
Alice-May
By: 'Richard'
Jan 09,2019
1 people found
this helpful
Better late than never. Many thanks to Alice-May for all her hard work and persistence throughout our property search....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 09, 2019
View all comments (1)
Dear Richard, Thank you very much for leaving your comments for Alice-May. We are very pleased that you were happy with the service she provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Impressed...”

Jan 08,2019
Minithumbup
Giuseppe
Alice-May
By: 'Angelo'
Jan 08,2019
2 people found
this helpful
I have been very impressed with the service offered. Both Giuseppe and Alice were very helpful and went above and beyond to get things moving with my property and get great tenants....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 09, 2019
View all comments (1)
Dear Angelo, Thank you very much for leaving your comments for Alice-May and Giuseppe. We are very pleased that you were happy with the service they provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Very h...”

Jan 08,2019
Minithumbup
Giuseppe
By: 'Ferd'
Jan 08,2019
1 people found
this helpful
Giuseppe and Cipriano were very helpful with getting the flat, were very fast and prompt which meant I could move in straight away.I find Giuseppe very helpful and always on hand. Thank you Alex Neil...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 09, 2019
View all comments (1)
Dear Ferd, Thank you very much for leaving your comments for Cipriano and Giuseppe. We are very pleased that you were happy with the service they provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Brill...”

Jan 07,2019
Minithumbup
Alice-May
Giuseppe
By: 'Lillian'
Jan 07,2019
2 people found
this helpful
Alex Neil promised me when listing my property that in one weekend they could book several viewings, which of course I didn't believe. However they most definitely proved me wrong. I lost count of the amount of time Alice and Giuseppe spent showing people around. ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 07, 2019
View all comments (1)
Dear Lillian, Thank you very much for leaving your comments for Alice-May and Giuseppe. We are very pleased that you were happy with the service they provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Brilliant customer service...”

Jan 03,2019
Minithumbup
Alice-May
Jack
By: 'R begum'
Jan 03,2019
2 people found
this helpful
I had been in contact with jack for many weeks, he found me many great properties. As jack had a clearly well deserved break I had the pleasure to be dealt with by Alice. Both who are very polite and professional and made my experience ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 03, 2019
View all comments (1)
Dear R Begum, thank you for leaving your review. We are very pleased that you are happy with the service provided by Alice and Jack and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great service...”

Jan 02,2019
Minithumbup
Alice-May
By: 'Nicole'
Jan 02,2019
1 people found
this helpful
A huge thank you to Alice and Sarah for still working so hard over the Christmas and new year period to find me a lovely place to call home!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Nicole, Thank you very much for leaving your review for Alice. We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Positive experience...”

Dec 18,2018
Minithumbup
Bogdan
Eva
By: '???'
Dec 18,2018
1 people found
this helpful
We were 3 girls looking for a flat to rent since 1 month and a half, one week before we were supposed to move from our current place bogdan contacted me for this new property. We went to see it and we were really happy because it ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Federica, Martina, & Sebastiano, Thank you very much for leaving your review for Bogdan and Eva. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Amazing service...”

Dec 18,2018
Minithumbup
Jack
By: 'Kendal Huber'
Dec 18,2018
1 people found
this helpful
Sara conducted a viewing for me in an amazing rental property in Newham. The service and professionalism I received from her was amazing and really on point. Very highly recommend...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Dec 20, 2018
View all comments (1)
Dear Kendal Huber, Thank you very much for leaving your 5 star review for Sara. We are so pleased that you were happy with the service she provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Problems now solved...”

Dec 18,2018
Minithumbup
Jack
By: 'Haseeb Barr'
Dec 18,2018
2 people found
this helpful
I have been struggling for some time to find a mortgage that suits me perfectly. I spotted Alex Neil estate agents as i was walking down the street. I have a quite chat with Jack & Cipriano. I was referred to one of London's best mortgage ...
read full review
Was this helpful? Yes
By: Haseeb Barr
Jan 02, 2019
View all comments (1)
Dear Haseeb Barr, Thank you very much for leaving your comments for Jack and Cipriano. We are very pleased that you were happy with the service they provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“tenant...”

Dec 18,2018
Minithumbup
Jack
By: 'Faizan Whitfield'
Dec 18,2018
2 people found
this helpful
After many viewings with several estate agents we was extremely pleased to finally view something with someone who listened and only referred us to properties that we actually asked for. I was pleased to meet Jack. A very polite young man. I am sure if ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Faizan Whitfield, Thank you very much for leaving your comments for Jack. We are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Bay House...”

Dec 18,2018
Minithumbup
Jack
By: 'Natasha Parks'
Dec 18,2018
2 people found
this helpful
My wonderful property was on the market for a short amount of time with Alex Neil before Jack Perry presented me with an offer. outstanding service from start to finish. Unfortunately i was not in the country to get everything finalised but he was very ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Natasha Parks, Thank you very much for leaving your review for Jack. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent from the very start...”

Dec 17,2018
Minithumbup
Giuseppe
By: 'Kate'
Dec 17,2018
2 people found
this helpful
Great service from the very beginning from Cipriano and Giuseppe. Professional, honest and always there with advice at the end of the phone when needed....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Dec 17, 2018
View all comments (1)
Dear Kate. Thank you for leaving your review for Cipriano and Giuseppe. We are very pleased that you are happy with the service provided by them and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Amazing...”

Dec 14,2018
Minithumbup
Giuseppe
By: 'Paco'
Dec 14,2018
1 people found
this helpful
Giuseppe was amazing throughout my whole painful experience with a long and complicated chain. He is really proactive with chasing and updating and was usually more informed on what was going on further down the chain than my solicitors were!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Paco, Thank you very much for leaving your review for Giuseppe. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Wonderful service...”

Dec 14,2018
Minithumbup
Giuseppe
By: 'A. Zapata'
Dec 14,2018
1 people found
this helpful
When we had an initial viewing with Giuseppe, we explained myself and my family would be homeless in 5 weeks and needed a quick transaction. Luckily the house we purchased was empty, however she put us in touch with proactive solicitors and kept in touch every ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear A. Zapata, Thank you very much for leaving your comments for Giuseppe. We are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Professional and efficient...”

Dec 13,2018
Minithumbup
Jack
By: 'Connie'
Dec 13,2018
1 people found
this helpful
Jack made it as easy as possible to view the property I was interested in. Everyone I have dealt with has been honest about what they know about the property and anything they didn't know they endevered to find out, particularly Olga who showed me ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Connie, Thank you very much for leaving your 5 star review for Jack. We are so pleased that you were happy with the service they provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Amazing...”

Dec 11,2018
Minithumbup
By: 'Chiara'
Dec 11,2018
1 people found
this helpful
I didn't find the best solution with you. But the customer service was amazing. The agent was very kind with me, he tried to satisfy every my request. Nice to meet you. I'll recommend your agency to my friends....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 02, 2019
View all comments (1)
Dear Chiara, Thank you very much for leaving your 5 star review for Cipriano. We are so pleased that you were happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Amazing service...”

Dec 10,2018
Minithumbup
Giuseppe
Alice-May
By: 'Tara'
Dec 10,2018
1 people found
this helpful
Efficient service provided by Giuseppe and Alice. The buying process was very straight forward, and although the change over was anything but straight forward, Giuseppe kept us informed everyday of the progress or lack off. Untill the change over took place 1 week after the contracted ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 03, 2019
View all comments (1)
Dear Tara, Thank you very much for leaving your 5 star review for Giuseppe and Alice-May. We are so pleased that you were happy with the service they provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Perfect...”

Dec 09,2018
Minithumbup
Giuseppe
By: 'Denis De Marco'
Dec 09,2018
1 people found
this helpful
While looking for a place to rent my sister and I found Alex Neil helpful and professional. Arranging a flat viewing was easy and Giuseppe was very helpful during our visit. When we decided to rent a property he sorted out the paperwork swiftly...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 03, 2019
View all comments (1)
Dear Denis De Marco, Thank you very much for leaving your 5 star review for Giuseppe. We are so pleased that you were happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“5 stars...”

Dec 09,2018
Minithumbup
Giuseppe
By: 'Fernando'
Dec 09,2018
1 people found
this helpful
I recently bought a flat from Alex Neil. Giuseppe was an absolute star when I bought my apartment. Very efficient, professional and courteous. Available all the time and was prompt in returning my calls and emails....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jan 03, 2019
View all comments (1)
Dear Fernando, Thank you very much for leaving your 5 star review for Giuseppe. We are so pleased that you were happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...
Areas covered
  • Shoreditch
  • E1
  • Stratford
  • E2
  • E15
  • E3
  • E20
  • E5
  • E8
  • E9
  • Bow
  • Hackney
  • Bethnal Green
  • Victoria Park
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,000
  • Max: £500,000

Letting
  • Min: £0
  • Max: £2,000

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 0 87 2 12 0 37 0 4 1
Staff picture Matteo Congedo
(108)

Staff picture Lucia
(13)

Staff picture Priscilla
(46)

Staff picture Rebecca
(68)

Staff picture Lauren
(0)

Staff picture Jack
(116)

Staff picture Tya
(4)

Staff picture Alice-May
(22)

Staff picture Eva
(6)

Fees

Landlord
Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:46 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT. Interest will be charged for late payment of fees if not paid within 10 working days of falling due – 8.0% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:47 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT. (Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:48 PM by Matteo Congedo - Regional Manager


Vendor
Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:04 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:45 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT. We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:45 PM by Matteo Congedo - Regional Manager


Tenant
Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Tenant - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:33 PM by Matteo Congedo - Regional Manager

Overall Fees
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)

Guarantor Fee, per Guarantor (if required) - £150.00 & VAT - £180.00 Inc VAT.

Last updated on 10/10/2018, 12:34 PM by Matteo Congedo - Regional Manager

Overall Fees
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Referencing & ID Checks Fee, per Guarantor - £50.00 & VAT - £60.00 Inc VAT.

Last updated on 10/10/2018, 12:35 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Rent - 1 Month in Advance

Last updated on 10/10/2018, 12:36 PM by Matteo Congedo - Regional Manager

Pending
£0 (inc. VAT), Pay Upfront (Fees are not negotiable)

Dilapidation's Deposit - 1.5 Month's Rent

Last updated on 10/10/2018, 12:37 PM by Matteo Congedo - Regional Manager

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 12:23 PM 27/09/2018 by allAgents

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