East London & Essex, London, E3
5/5, 397 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Alex Neil Estate Agents in East London & Essex specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Bow, Bethnal Green, Stratford, Canning Town, Hackney, Victoria Park, Dalston and East into Essex. Established in 1984, Alex Neil ... show more Alex Neil Estate Agents in East London & Essex specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Bow, Bethnal Green, Stratford, Canning Town, Hackney, Victoria Park, Dalston and East into Essex.

Established in 1984, Alex Neil East London & Essex have been moving people and property for over 35 years, we are synonymous to the London property market. We've hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

As a friendly, dynamic and market leading estate agent, you will receive the highest levels of integrity from our team. Whether you are selling or letting, looking to buy or rent a new home, we can cater for all your property requirements. Our portfolio of available properties is updated daily and enables us to constantly offer a wide variety of homes both for sale and to let.

This ensures we are the first contact for many local, national and international enquiries producing large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients, we regularly welcome returning customers with repeat business and recommendations.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record in East London & Essex is excellent.
Visit our website - www.alexneil.com

Opening Hours
Address

Alex Neil Estate Agents
341 Roman Road
London
Greater London
E3 5QR
020 8980 7431

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £64,000 £3,950,000
Lettings 95% 98% £565 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
40 0 203 6 47 1 89 0 9 2
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties
Images & Videos

“Great estate agents! Nahida and Lucia were pa......”

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Oct 30,2020
Minithumbup
Nahida
Lucia
By: 'Joseph Brookes'
Oct 30,2020
1 people found
this helpful
Great estate agents! Nahida and Lucia were particularly helpful. We have been long-term tenants and the service has always been fantastic. Would recommend if you are looking in the area....
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By: Alex Neil Estate Agents
Oct 30, 2020
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Dear Joseph. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Morel was great, his very efficient and has a......”

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Oct 29,2020
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Morel
Daniel
By: 'Asher Leo'
Oct 29,2020
1 people found
this helpful
Morel was great, his very efficient and has a good sense of humour. I would definitely recommend him and Alex Neil...
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By: Alex Neil Estate Agents
Oct 30, 2020
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Dear Asher. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“The service i recieved from Morel and his tea......”

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Oct 28,2020
Minithumbup
Morel
Alessandro
By: 'Patrick Jones'
Oct 28,2020
1 people found
this helpful
The service i recieved from Morel and his team at Alex Neil Estate Agents i have not recieved anywhere else in the 10 years of letting my apartment. I will not be going anywhere else as i can not recommend them enough. Was a real pleasure ...
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By: Alex Neil Estate Agents
Oct 28, 2020
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Dear Patrick, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Enjoyed my experience with this company Alex ......”

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Oct 25,2020
Minithumbup
Morel
Daniel
By: 'Mike smith'
Oct 25,2020
1 people found
this helpful
Enjoyed my experience with this company Alex Neil. Every personel i have dealt with have been great Morel and Daniel deserve special mentions would recommend them...
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By: Alex Neil Estate Agents
Oct 28, 2020
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Dear Mike, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Amazing experience with Morel and Daniel and......”

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Oct 24,2020
Minithumbup
Morel
Daniel
By: 'Wu Wong'
Oct 24,2020
1 people found
this helpful
Amazing experience with Morel and Daniel and the rest of the Alex Neil team. Bora was Professional and very knowledgeable at our valuation. Gave me and my partner great deal extremely delighted...
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By: Alex Neil Estate Agents
Oct 28, 2020
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Dear Wu Wong, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I've been very pleased with Morel and how pro......”

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Oct 21,2020
Minithumbup
Morel
Alessandro
By: 'Laura Claire'
Oct 21,2020
1 people found
this helpful
I've been very pleased with Morel and how professional his been through the the whole process Such a nice guy I will recommend him....
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By: Alex Neil Estate Agents
Oct 23, 2020
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Dear Laura, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“I've was extremely please with Morel his very......”

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Oct 20,2020
Minithumbup
Morel
Alessandro
By: 'Sam steven'
Oct 20,2020
1 people found
this helpful
I've was extremely please with Morel his very professional and loves his job. Always kept me informed and made sure I got the property I wanted....
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By: Alex Neil Estate Agents
Oct 20, 2020
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Dear Sam, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“The flat we moved into has several maintenanc......”

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Oct 20,2020
Minithumbup
Sufaida
By: 'Amaan Uvais'
Oct 20,2020
1 people found
this helpful
The flat we moved into has several maintenance issues that we came across only after moving in. Some repairs were urgent and quite complicated requiring parts to be ordered. Considering the back and forth communications and approvals required Sufaida handled the multiple stakeholders quickly and ...
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By: Alex Neil Estate Agents
Oct 20, 2020
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Dear Amaan Uvais, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Mr Morel was professional and very helpful. T......”

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Oct 19,2020
Minithumbup
Morel
By: 'Kehinde Kareem'
Oct 19,2020
1 people found
this helpful
Mr Morel was professional and very helpful. Took his time to make sure I was happy and well informed. I would really recommend him...
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By: Alex Neil Estate Agents
Oct 19, 2020
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Dear Kehinde. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Morel is a great guy he has help me and my pa......”

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Oct 19,2020
Minithumbup
Morel
Alessandro
By: 'Remmel Austin'
Oct 19,2020
1 people found
this helpful
Morel is a great guy he has help me and my partner Find our dream home. I'm extremely delighted with his service...
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By: Alex Neil Estate Agents
Oct 20, 2020
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Dear Remmel, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic service...”

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Oct 19,2020
Minithumbup
Bora
Daniel
By: 'Tim L'
Oct 19,2020
1 people found
this helpful
I just recently let my property out through Alex Neil and the service was fantastic. Bora was amazing from the first instance of meeting to the end. Also i would like to thank Daniel who got me a fantastic offer and tenants. Very happy as ...
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By: Alex Neil Estate Agents
Oct 20, 2020
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Dear Tim, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“One happy customer...”

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Oct 16,2020
Minithumbup
Bora
By: 'Lyds'
Oct 16,2020
1 people found
this helpful
If you are looking for fantastic service, Bora and this company is the place to get that. Sold my property for me and found me a new one to purchase which fit my criteria. Very very happy!!...
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By: Alex Neil Estate Agents
Oct 16, 2020
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Dear Lyds. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Loveliest Team!...”

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Oct 16,2020
Minithumbup
Goodie
Daniel
By: 'Bryan Khan'
Oct 16,2020
1 people found
this helpful
Great service from Alex Neil! Goody helped me find a flat after a long time searching. She was extremely friendly and professional throughout and was by far the best agent I dealt with. Would thoroughly recommend!!...
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By: Alex Neil Estate Agents
Oct 16, 2020
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Dear Bryan. Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Honest and reliable!!!! I have never met such......”

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Oct 16,2020
Minithumbup
Goodie
By: 'Charlie Handler'
Oct 16,2020
1 people found
this helpful
Honest and reliable!!!! I have never met such an honest estate agent. Goodie helped me throughout and was there to answer all my questions. Would defo recommend Alex Neil....
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By: Alex Neil Estate Agents
Oct 16, 2020
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Dear Charlie. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Lovely service, reliable, personable, honest.......”

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Oct 15,2020
Minithumbup
Goodie
By: 'Bon ie'
Oct 15,2020
1 people found
this helpful
Lovely service, reliable, personable, honest. She was a pleasure to work with and I have since recommended her to friends!...
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By: Alex Neil Estate Agents
Oct 15, 2020
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Dear Bon ie. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“I was absolutely delighted to have had Rabey......”

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Oct 13,2020
Minithumbup
Rabeya
By: 'martin cramer'
Oct 13,2020
1 people found
this helpful
I was absolutely delighted to have had Rabeya look after us with this whole process, she was always happy to deal with everything, always brought a smile to the situation even if it was stressful, and always found a good solution. A HUGE BIG thank ...
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By: Alex Neil Estate Agents
Oct 13, 2020
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Dear Martin, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Excellent Head of Sales Progression - Ms Michelle Holford...”

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Oct 12,2020
Minithumbup
Michelle
By: 'Charles'
Oct 12,2020
1 people found
this helpful
I am extremely impressed by Alex Neil's Head of Sales Progression, Ms Michelle Holford, who has demonstrated in-depth knowledge, great responsiveness and excellent leadership in progressing complex conveyancing processes. Michelle knows every step of property conveyancing inside out, which, combined with her proactive approach, makes ...
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By: Alex Neil Estate Agents
Oct 13, 2020
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Dear Charles, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Morel is very helpful, I was stuck in 2 minds......”

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Oct 12,2020
Minithumbup
Morel
By: 'Estelle Djedje'
Oct 12,2020
1 people found
this helpful
Morel is very helpful, I was stuck in 2 minds but he guided me and I will definitely recommend him and Alex Neil. I'm super excited...
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By: Alex Neil Estate Agents
Oct 13, 2020
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Dear Estelle, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Great service...”

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Oct 12,2020
Minithumbup
Morel
By: 'Jean Marie'
Oct 12,2020
1 people found
this helpful
Morel was very pivotal in helping me find a new place, hé was patient with me and I would definitely recommend him too man...
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By: Alex Neil Estate Agents
Oct 13, 2020
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Dear Jean Marie, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Morel has been fantastic and very informative......”

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Oct 10,2020
Minithumbup
Morel
By: 'Bolu'
Oct 10,2020
1 people found
this helpful
Morel has been fantastic and very informative. He is very enthusiastic and explained everything to me thoroughly. I would definitely recommend him....
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By: Alex Neil Estate Agents
Oct 13, 2020
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Dear Bolu, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Morel was 10/10 to work with, he went above a......”

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Oct 07,2020
Minithumbup
Morel
By: 'Ekow Mensah'
Oct 07,2020
1 people found
this helpful
Morel was 10/10 to work with, he went above and beyond to make sure I and my wife were happy, throughout the process. I wouldn't hesitate to recommend him....
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By: Alex Neil Estate Agents
Oct 08, 2020
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Dear Ekow. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“This is a review for Michelle Holford...”

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Oct 07,2020
Minithumbup
Michelle
Augusta
By: 'Svitlana Kurochkina'
Oct 07,2020
1 people found
this helpful
This is a review for Michelle Holford. Before I share my experience with Michelle it is worth noting that initially we have not been impressed with Alex Neil overall, we dealt with Sara first on a repossession property and it fell through, and we struggled ...
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By: Alex Neil Estate Agents
Oct 08, 2020
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Dear Svitlana. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your experience. We look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“High Class service...”

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Oct 06,2020
Minithumbup
Morel
By: 'Kojo Afriyie'
Oct 06,2020
1 people found
this helpful
It was a pleasure doing business with Morel. He was extremely welcoming, helpful and very enthusiastic about the job. I would definitively recommend this Estate agent to a friend just because of the high quality service I received from Morel....
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By: Alex Neil Estate Agents
Oct 07, 2020
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Dear Kojo. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great guy...”

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Oct 03,2020
Minithumbup
Morel
By: 'Bright Agana'
Oct 03,2020
1 people found
this helpful
Morel is an amazing guy. He takes his time to explain things to your understanding because of his in-depth knowledge in his area of expertise. I would definitely recommend him to everyone....
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By: Alex Neil Estate Agents
Oct 05, 2020
View all comments (1)
Dear Bright Agana, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Would recommend if you are looking to sell or buy in SE16...”

Share on :
Oct 02,2020
Minithumbup
Michelle
By: 'Nicholas Bendt'
Oct 02,2020
1 people found
this helpful
It was a really good experience selling a property through Alex Neil. They found a buyer quickly, and in particular Michelle Holford did a great job managing the process from accepted offer to exchange. She is professional, highly responsive and very knowledgeable about the details ...
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By: Alex Neil Estate Agents
Oct 05, 2020
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Dear Nicholas, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...
Staff picture Matteo
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Staff picture Lucia
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Staff picture Bora
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Staff picture Rebecca
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Staff picture Michelle
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Staff picture Morel
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Staff picture Rabeya
Staff picture Goodie
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Staff picture Alessandro
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Staff picture Daniel
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Staff picture Nahida
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Staff picture Lauren
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Staff picture Sufaida
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Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:46 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due – 8.0% & VAT - 9.6% Inc VAT.

Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:47 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:48 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:04 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:45 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:45 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 3:41 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 11:21 AM 01/07/2020 by allAgents

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Alex Neil Estate Agents

Branch - East London & Essex, London, E3