Canary Wharf and Docklands, London, E14
4.8/5, 1063 reviews
97% recommended
95% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Alex Neil Estate Agents in Canary Wharf & Docklands specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Wapping, Limehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Canning Town, Royal Docks, Beckton, ... show more Alex Neil Estate Agents in Canary Wharf & Docklands specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Wapping, Limehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown.

Established in 1984, Alex Neil Canary Wharf & Docklands have been moving people and property for over 35 years, we are synonymous to the London property market. We've hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

As a friendly, dynamic and market leading estate agent, you will receive the highest levels of integrity from our team. Whether you are selling or letting, looking to buy or rent a new home, we can cater for all your property requirements. Our portfolio of available properties is updated daily and enables us to constantly offer a wide variety of homes both for sale and to let.

This ensures we are the first contact for many local, national and international enquiries producing large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients, we regularly welcome returning customers with repeat business and recommendations.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record in Canary Wharf & Docklands is excellent.
Visit our website - www.alexneil.com

Opening Hours
Address

Alex Neil Estate Agents
2 Westferry Road
Canary Wharf,London
Greater London
E14 8JT
020 7537 9859

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £32,900 £850,000
Lettings 91% 96% £500 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
106 3 531 21 164 2 214 6 12 4
Areas covered
  • Canning Town
  • Docklands
  • Beckton
  • Canary Wharf
  • E14
  • Isle of Dogs
  • E16
  • Royal Docks
  • E3
  • Bow
  • E9
  • Hackney
  • E2
  • Bethnal Green
  • E1
  • Whitechapel
  • E1W
  • Wapping
  • E8
  • Shoreditch
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Good experience...”

Share on :
Apr 30,2019
Minithumbup
By: 'Antonio'
Apr 30,2019
1 people found
this helpful
Me and my 3 friends were looking for a large house to rent, after few discussions Bogdan showed us the right property which we took straight away....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Antonio. Many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Nice touch...”

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Apr 30,2019
Minithumbup
By: 'Sophie'
Apr 30,2019
1 people found
this helpful
Overall very satisfied with Alex Neil and the quality of Bogdan s work, he successfully found the right tenants for the property I had for let....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Sophie. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Many thanks, Alex Neil Estate Agents ...

“All good...”

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Apr 30,2019
Minithumbup
By: 'Paul'
Apr 30,2019
1 people found
this helpful
I successfully bought a riverview property in E14 for a good rate, after couple rounds of negotiations I got the property I am absolutely happy with....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Paul. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Very good...”

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Apr 30,2019
Minithumbup
By: 'Popescu'
Apr 30,2019
1 people found
this helpful
Not a single problem I had using them. Always good communication, on time with everything, my personal experience with Bogdan been very good...
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Popescu. Thank you for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“5* company...”

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Apr 30,2019
Minithumbup
By: 'Aria'
Apr 30,2019
1 people found
this helpful
I cooperate with Alex Neil for long time for multiple properties, they quickly sold when I needed them and their new agent Bogdan is phenomenal!...
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Aria. Thank you for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Job done...”

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Apr 30,2019
Minithumbup
By: 'Emma'
Apr 30,2019
1 people found
this helpful
Alex Neil was the most successful option for me after few other companies couldn't sell my property. Also Bogdan have been really helpful....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Emma. many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Couldn't ask for more...”

Share on :
Apr 30,2019
Minithumbup
By: 'Ali'
Apr 30,2019
1 people found
this helpful
When I called Bogdan to express my property needs, he right away started to look for new properties, to arrange viewings and paying attention on the whole process...
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Ali. Many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Amazing...”

Share on :
Apr 30,2019
Minithumbup
By: 'Daniel'
Apr 30,2019
1 people found
this helpful
The quality of the work of Bogdan is really good, starting with punctuality, mannerism, seriousness and the ability to understand what people want makes him the best....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Daniel. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“great service...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Rashid'
Apr 29,2019
1 people found
this helpful
Great service, Managed to secure the property i want within the time framed i aimed to get ! very impressed. would defiantly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2019
View all comments (1)
Dear Rashid. Thank you for leaving your review for Maciej. We are very pleased that you are happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Great...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Zaan'
Apr 29,2019
1 people found
this helpful
Amazing services provided through the agents, I really appreciated all the help I was able to secure my property very quickly!...
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Zaan. Thank you so much for leaving your review for Maciej, We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Good service...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'David'
Apr 29,2019
1 people found
this helpful
Great customer service. Couldn't be more happy with the help that was provided! Would definitely recommend to a friend!...
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear David. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Maciej and we look forward to assisting you again in the future. best regards, Alex Neil Estate Agents ...

“Excelent...”

Share on :
Apr 29,2019
Minithumbup
By: 'Costi'
Apr 29,2019
1 people found
this helpful
Bogdan made possible the sale of my property, conducting viewings, taking pictures, advertising, I am very happy with the process....
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Costi. Thank you for your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Bakr'
Apr 29,2019
1 people found
this helpful
Agent provided great services and helped me secure a nice property! 10/10 service with great customer services. Quick and easy to buy a property....
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Bakr Hussain. Many thanks for leaving your review for Maciej. We are pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Superb...”

Share on :
Apr 29,2019
Minithumbup
Harry
By: 'Pawel'
Apr 29,2019
1 people found
this helpful
When I have been let down by the performance of few agents, Harry and Bogdan done what they know the best: selling my property. Well done...
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Pawel. Thank you for leaving your review for Harry. We are pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Impeccable...”

Share on :
Apr 29,2019
Minithumbup
Harry
By: 'Zorro'
Apr 29,2019
1 people found
this helpful
Harry and Bogdan have been really helpful helping me to find the best deal in e14, and making the process easy and fast....
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By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Zorro. Many thanks for leaving your review for Harry and Bogdan. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great customer service...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Tim'
Apr 29,2019
1 people found
this helpful
Great help provided by agent and supported me well throughout the whole process. Explained every step of the process well, great experience !...
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By: Alex Neil Estate Agents
Apr 30, 2019
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Dear Tim. Thank you so much for leaving your review for Maciej. We are very pleased that you are happy with his assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Great !...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Sorwar'
Apr 29,2019
1 people found
this helpful
Buying a property was easy and a simple process with Maciej ! He provided great service and helped me find a property suitable for me....
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By: Alex Neil Estate Agents
Apr 30, 2019
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Dear Sorwar. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Maciej and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Jay'
Apr 29,2019
1 people found
this helpful
Amazing services provided through the agents, I really appreciated all the help I was able to secure my property very quickly!...
read full review
Comment on agent fees
Amazing agent, easy to work with and always has a smile on his face.
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2019
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Dear Jay. Many thanks for leaving your review. We are very pleased that you are happy with Maciej's assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Amazing...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Ty'
Apr 29,2019
1 people found
this helpful
Amazing services all round, I really appreciated all the help as I found it very difficult with previous agents. My property is now fully secured !...
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Comment on agent fees
Hey
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Ty. Thank you so much for leaving your review for Maciej. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Real Help...”

Share on :
Apr 24,2019
Minithumbup
Maciej
By: 'Freddy'
Apr 24,2019
1 people found
this helpful
I am very impressed by the service provided, amazingly quick and helpful, I was able to find my new property within a couple of weeks! Defiantly recommend....
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Comment on agent fees
good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 25, 2019
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Dear Freddy. Many thanks for leaving your review for Maciej. We are very pleased that you are happy with the service provided by him and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic...”

Share on :
Apr 17,2019
Minithumbup
Bora
By: 'Harry'
Apr 17,2019
1 people found
this helpful
Was a real help in finding me an apartment to rent. I was very specific with my requirements and Bora got me even more than i was looking for, for my budget....
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By: Alex Neil Estate Agents
Apr 17, 2019
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Dear Harry C, Thank you very much for leaving your review about the experience you had dealing with Bora during your search for a new home. We look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very happy...”

Share on :
Apr 12,2019
Minithumbup
Harry
Bora
By: 'Bruce'
Apr 12,2019
1 people found
this helpful
Great service recieved from these two gents Harry and Bora. Sold my property and kept me updated throughout. 5* service and very professional....
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By: Alex Neil Estate Agents
Apr 12, 2019
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Dear Bruce. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Harry and Bora and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Abit of everything...”

Share on :
Apr 09,2019
Minithumbup
Bora
Harry
By: 'Kez'
Apr 09,2019
1 people found
this helpful
Was an absolute pleasure to sell my property with Alex Neil and their staff. Very professional and kept me updated with everything. Bora got me a fantastic offer and negotiated extremely well. Would recommend highly!!...
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By: Alex Neil Estate Agents
Apr 09, 2019
View all comments (1)
Dear Kez, Thank you for taking the time to leave your review of your interactions with our Canary Wharf Team. We are very pleased with your feedback and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Pleased...”

Share on :
Apr 08,2019
Minithumbup
Bora
By: 'Sinead'
Apr 08,2019
1 people found
this helpful
After a lot of hard work Bora sold my two bedroom apartment. Great service throughout and kept me updated weekly. Fantastic professional....
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By: Alex Neil Estate Agents
Apr 08, 2019
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Dear Sinead. Thank you so much for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Great guy!!...”

Share on :
Apr 05,2019
Minithumbup
Bora
By: 'Ferhat'
Apr 05,2019
1 people found
this helpful
Very professional and worked extremely hard to get me and my flat mate a property. Always went out of his way and worked past his working hours due to my working hours being late. Fantastic service...
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By: Alex Neil Estate Agents
Apr 05, 2019
View all comments (1)
Dear Ferhat. Thank you so much for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“E14 rental...”

Share on :
Apr 04,2019
Minithumbup
Bora
By: 'Dwayne'
Apr 04,2019
1 people found
this helpful
Could not be happier with the efforts of Bora renting me a two bedroom apartment for me and my flat mate. Great service and very professional....
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By: Alex Neil Estate Agents
Apr 04, 2019
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Dear Dwayne. Many thanks for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Super...”

Share on :
Apr 03,2019
Minithumbup
Harry
Bora
By: 'FC'
Apr 03,2019
1 people found
this helpful
Fantastic from both Harry and Bora in selling our house. It has allowed us to move on with our lives and upgrade to a bigger home for the family....
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By: Alex Neil Estate Agents
Apr 03, 2019
View all comments (1)
Hello FC. Thank you so much for leaving your review for Harry and Bora. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent...”

Share on :
Mar 29,2019
Minithumbup
Bora
By: 'Matthew'
Mar 29,2019
1 people found
this helpful
Bora helped me and my friends find the perfect property, he answered all questioned we asked and made us feel at ease. Would recommend Bora...
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By: Alex Neil Estate Agents
Mar 29, 2019
View all comments (1)
Dear Matthew. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Bora and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Friendly and professional...”

Share on :
Mar 29,2019
Minithumbup
Bora
By: 'Ethan'
Mar 29,2019
1 people found
this helpful
Had a professional and Pleasant time while using this company, very helpfully in finding something that suited me and my life. Couldn't of asked for a better agent then Bora always there when I need him, and there when I need anything! Defo recommend this ...
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Comment on agent fees
Great
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 01, 2019
View all comments (1)
Dear Ethan. Thank you so much for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Special...”

Share on :
Mar 29,2019
Minithumbup
Bora
By: 'Selma'
Mar 29,2019
1 people found
this helpful
Rented a house from Bora for me and my family and we could not be happier. Great help throughout and was always available to answer any questions for us. Than you...
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By: Alex Neil Estate Agents
Apr 01, 2019
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Dear Selma. Many thanks for leaving your review for Bora. We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...
Staff picture Matteo
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Staff picture Lucia
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Staff picture Maciej
(76)
Staff picture Rebecca
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Staff picture Michelle
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Staff picture Rabeya
Staff picture Hannah
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Staff picture Alan
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Staff picture Lauren
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Staff picture Immanuel
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Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT.
Alex Neil are members of CMP (Client Money Protect), a client money protection scheme.
Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme.
Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:36 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT.
Alex Neil are members of CMP (Client Money Protect), a client money protection scheme.
Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme.
Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:34 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)


Last updated on 10/12/2018, 12:37 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:01 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:31 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:32 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
0% (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 3:24 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 11:11 AM 01/07/2020 by allAgents

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Alex Neil Estate Agents

Branch - Canary Wharf and Docklands, London, E14