Canary Wharf and Docklands, London, E14
4.8/5, 1063 reviews
97% recommended
95% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Alex Neil Estate Agents in Canary Wharf & Docklands specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Wapping, Limehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Canning Town, Royal Docks, Beckton, ... show more Alex Neil Estate Agents in Canary Wharf & Docklands specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Wapping, Limehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown.

Established in 1984, Alex Neil Canary Wharf & Docklands have been moving people and property for over 35 years, we are synonymous to the London property market. We've hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

As a friendly, dynamic and market leading estate agent, you will receive the highest levels of integrity from our team. Whether you are selling or letting, looking to buy or rent a new home, we can cater for all your property requirements. Our portfolio of available properties is updated daily and enables us to constantly offer a wide variety of homes both for sale and to let.

This ensures we are the first contact for many local, national and international enquiries producing large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients, we regularly welcome returning customers with repeat business and recommendations.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record in Canary Wharf & Docklands is excellent.
Visit our website - www.alexneil.com

Opening Hours
Address

Alex Neil Estate Agents
2 Westferry Road
Canary Wharf,London
Greater London
E14 8JT
020 7537 9859

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £32,900 £850,000
Lettings 91% 96% £500 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
106 3 531 21 164 2 214 6 12 4
Areas covered
  • Canning Town
  • Docklands
  • Beckton
  • Canary Wharf
  • E14
  • Isle of Dogs
  • E16
  • Royal Docks
  • E3
  • Bow
  • E9
  • Hackney
  • E2
  • Bethnal Green
  • E1
  • Whitechapel
  • E1W
  • Wapping
  • E8
  • Shoreditch
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Incredible service provided by Maciej, couldn......”

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Jul 30,2020
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Maciej
By: 'Zaan'
Jul 30,2020
1 people found
this helpful
Incredible service provided by Maciej, couldn't be more happier with it, helped me find properties that suited my vision with ease and constantly ready to answer my questions, seamlessly done from him and very happy with the service, definitely recommend....
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By: Alex Neil Estate Agents
Jul 30, 2020
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Dear Zaan, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry was excellent from start to finish....”

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Jul 29,2020
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Harry
By: 'Max'
Jul 29,2020
1 people found
this helpful
Harry was excellent from start to finish. Informative and friendly service as well as a prompt and satisfactory negotiation. Highly recommend....
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By: Alex Neil Estate Agents
Jul 30, 2020
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Dear Max. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Selling a home for the first time can be a da......”

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Jul 29,2020
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Harry
By: 'Susan'
Jul 29,2020
1 people found
this helpful
Selling a home for the first time can be a daunting thought, thankfully we had Harry and the Alex Neil team on board. Harry`s knowledge of the area and his keen eye for “the potential” resulted in a very quick sale. Throughout the process ...
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Jul 30, 2020
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Dear Susan, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Finding your perfect home at any time can be ......”

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Jul 29,2020
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Harry
Matteo
By: 'Douglas'
Jul 29,2020
1 people found
this helpful
Finding your perfect home at any time can be a nerve racking experience - is 15 minutes enough time to get a real feel for it, is there a lot of interest in it, what if I get outbid? The last thing you expect is for ...
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By: Alex Neil Estate Agents
Jul 30, 2020
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Dear Douglas, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Harry assisted me with the renting out of my property ......”

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Jul 28,2020
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Harry
By: 'V.K.'
Jul 28,2020
1 people found
this helpful
Harry assisted me with the renting out of my property twice so far and has always been professional and courteous....
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By: Alex Neil Estate Agents
Jul 27, 2020
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Dear Vita, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry has the rare quality amongst agents, in......”

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Jul 27,2020
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Harry
By: 'Colin'
Jul 27,2020
1 people found
this helpful
Harry has the rare quality amongst agents, inwhich he makes you feel he is working on your behalf and customer satisfaction regards to the sale of the property is important to him....
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Attachments

Review file
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By: Alex Neil Estate Agents
Jul 27, 2020
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Dear Colin, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Harry Personality service ......”

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Jul 27,2020
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Harry
By: 'Wincy'
Jul 27,2020
1 people found
this helpful
Harry provided us Really Personality service and professional advise for our property and good follow up with all our enquiries else well. Highly appreciated....
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By: Alex Neil Estate Agents
Jul 27, 2020
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Dear Wincy Tao, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Fantastic service from the Alex Neil team and......”

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Jul 27,2020
Minithumbup
Harry
By: 'Victor'
Jul 27,2020
1 people found
this helpful
Fantastic service from the Alex Neil team and Harry in particular for over 5 years now. Quick, friendly, honest and always looks after your interests. Pleasure to deal with, highly recommended!...
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By: Alex Neil Estate Agents
Jul 27, 2020
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Dear Victor, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil managed to sell my property in the ......”

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Jul 27,2020
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Harry
Michelle
By: 'Orla'
Jul 27,2020
1 people found
this helpful
Alex Neil managed to sell my property in the very difficult period during COVID 19 Pandemic. Harry and Michelle were super professional and found me a buyer at a sales price that I was happy to accept. I own several other properties in the Isle of ...
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By: Alex Neil Estate Agents
Jul 27, 2020
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Dear Orla, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“The service was excellent. From viewing to mo......”

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Jul 27,2020
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Harry
By: 'Yanis'
Jul 27,2020
1 people found
this helpful
The service was excellent. From viewing to moving in to the apartment took one week. The apartment was clean, good smell, quiet neighbours. Everything as promised. And the agent is very easy to reach if I have concerns....
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By: Alex Neil Estate Agents
Jul 27, 2020
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Dear Yanis, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Hardworking and enthusiastic staff...”

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Jul 27,2020
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Harry
Michelle
By: 'Julia'
Jul 27,2020
1 people found
this helpful
Hardworking and enthusiastic staff prepared to go that little bit further to satisfy the customer. Lots of patience and determination to achieve a satisfactory outcome for the client....
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By: Alex Neil Estate Agents
Jul 27, 2020
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Dear Julia, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Seamless experience and reliable service. Ma......”

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Jul 27,2020
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Harry
Maciej
By: 'Cesar'
Jul 27,2020
1 people found
this helpful
Seamless experience and reliable service. Many thanks to Harry Neal and Maciej Skalski who done a great job with the viewing Highly Recommended...
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By: Alex Neil Estate Agents
Jul 28, 2020
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Dear Cesar. It is very pleasing to read a positive review about our staff. We are happy that you are satisfied with our assistance and we look forward to many future dealings. Best regards. Alex Neil Estate Agents ...

“Maciej from Alex Neil in Canary Wharf...”

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Jul 25,2020
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Harry
Maciej
By: 'Jonathan'
Jul 25,2020
1 people found
this helpful
Maciej from Alex Neil in Canary Wharf, and his Manager, Harry, have been Very helpful and professional throughout my purchase of my new apartment. Highly recommended....
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By: Alex Neil Estate Agents
Jul 27, 2020
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Dear Jonathan. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Thank you Rabeya...”

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Jul 15,2020
Minithumbup
Rabeya
By: 'James'
Jul 15,2020
1 people found
this helpful
Thank your for all your help, Rabeya, while you've been our property manager. We've always appreciated the promptness with which you've responded to queries, your friendliness and general helpfulness. Good luck in your new role....
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By: Alex Neil Estate Agents
Jul 17, 2020
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Dear James. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Great service recieved from The guys working ......”

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Jun 30,2020
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Maciej
Harry
By: 'Polly'
Jun 30,2020
1 people found
this helpful
Great service recieved from The guys working in Canary Wharf. Helped me sell my property then find a place to rent !!...
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By: Alex Neil Estate Agents
Jul 01, 2020
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Dear Polly, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Thank you very much to Harry and Maciej for h......”

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Jun 30,2020
Minithumbup
Maciej
Harry
By: 'Stephen'
Jun 30,2020
1 people found
this helpful
Thank you very much to Harry and Maciej for helping me find the right property. I recently moved from Rugby. It was a pleasure speaking to Alex neil....
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By: Alex Neil Estate Agents
Jul 01, 2020
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Dear Stephen, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Happy...”

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Jun 30,2020
Minithumbup
By: 'Kate'
Jun 30,2020
1 people found
this helpful
Me and my friend Nicky was searching for our new home and we were recommended to contact Alex Neil from a friend who spoke highly of Do Yeon. He found us a nice flat and everything went well. When he was not available Valentina help ...
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Comment on agent fees
Fair
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By: Alex Neil Estate Agents
Jul 01, 2020
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Dear Kate, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service from Maciej and harry, both......”

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Jun 29,2020
Minithumbup
Maciej
Harry
By: 'Jonathan'
Jun 29,2020
1 people found
this helpful
Excellent service from Maciej and harry, both done a fantastic job with my property went under offer in under 1 week !...
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By: Alex Neil Estate Agents
Jun 29, 2020
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Dear Jonathan, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent communication and proactive approac......”

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May 29,2020
Minithumbup
Michelle
By: 'Sherry'
May 29,2020
1 people found
this helpful
Excellent communication and proactive approach. Michelle from the Sales team has been extremely helpful in the final stage of the process prior to exchange. She exceeded my expectation in coordinating with the seller to push through the deal while the solicitor was not proactively moving ...
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By: Alex Neil Estate Agents
May 29, 2020
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Dear Sherry Xie, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Great Experience with Alex Neil...”

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Apr 30,2020
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Harry
Michelle
By: 'Thomas'
Apr 30,2020
1 people found
this helpful
This was a first time purchase for me, and Harry and Michelle were very helpful and responsive throughout the purchase process. Overall a very good experience....
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By: Alex Neil Estate Agents
May 01, 2020
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Dear Thomas, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Thank you, thank you, thank you!...”

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Mar 28,2020
Minithumbup
Michelle
Harry
By: 'Kate'
Mar 28,2020
1 people found
this helpful
There is not a high enough commendation I could make to Michelle and the team at Alex Neil, Canary Wharf, for the outstanding work done on the purchase of my first property. It was a very complicated transaction, but ultimately the successful completion has been ...
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By: Alex Neil Estate Agents
Mar 30, 2020
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Dear Kate, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service . All the staff are profes......”

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Mar 04,2020
Minithumbup
Michelle
Harry
By: 'Linda'
Mar 04,2020
1 people found
this helpful
Excellent service . All the staff are professional efficient and friendly. Special thanks to Michelle . She guided me through from start to finish of the process of selling my property....
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By: Alex Neil Estate Agents
Mar 04, 2020
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Dear Linda, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry Neal was very good at communicating and......”

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Mar 04,2020
Minithumbup
Harry
Michelle
By: 'Paul'
Mar 04,2020
1 people found
this helpful
Harry Neal was very good at communicating and presenting offers, he accepted when I gave reasons why we would not accept etc. until we found an offer that was acceptable. Michelle Holford did a great job of supporting us through a difficult time with the ...
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By: Alex Neil Estate Agents
Mar 04, 2020
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Dear Paul, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Helpful and professional service...”

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Mar 04,2020
Minithumbup
Harry
By: 'Selwyn'
Mar 04,2020
1 people found
this helpful
Helpful and professional service I was particularly impressed by how our case was handled by Harry Neal. He took our situation into account and got us a good deal that benefitted both us and the vendor. After the offer was accepted, Harry went further in ...
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By: Alex Neil Estate Agents
Mar 05, 2020
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Dear Selwyn, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic work from Harry and Maciej, it was ......”

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Feb 28,2020
Minithumbup
Maciej
Harry
By: 'Greg'
Feb 28,2020
1 people found
this helpful
Fantastic work from Harry and Maciej, it was a pleasure working with them Both. I have worked with other agents in the past but Alex Neil gave me the best service....
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By: Alex Neil Estate Agents
Feb 28, 2020
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Dear Greg, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“I received a great service from Harry and Mac......”

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Feb 27,2020
Minithumbup
Maciej
Harry
By: 'Harrison'
Feb 27,2020
1 people found
this helpful
I received a great service from Harry and Maciej. I was pleased by the property they have helped me secure....
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By: Alex Neil Estate Agents
Feb 27, 2020
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Dear Harrison, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Harry and Maciej where a great pleasure to wo......”

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Feb 27,2020
Minithumbup
Maciej
Harry
By: 'Stacey'
Feb 27,2020
1 people found
this helpful
Harry and Maciej where a great pleasure to work with. They came down to my property m. Done photos / floor plan. Found me a tenant and I was able to move abroad...
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By: Alex Neil Estate Agents
Feb 27, 2020
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Dear Stacey, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent work from Mohammad for being so hel......”

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Feb 19,2020
Minithumbup
By: 'Sonia'
Feb 19,2020
1 people found
this helpful
Excellent work from Mohammad for being so helpful in finding me my new flat! Absolutely love my new place. Couldnt have done it without these guys!!!!!! :)...
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By: Alex Neil Estate Agents
Feb 20, 2020
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Dear Sonia, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Superb work done by mohammad and magic for ma......”

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Feb 10,2020
Minithumbup
Maciej
By: 'Natalia'
Feb 10,2020
1 people found
this helpful
Superb work done by mohammad and magic for making it so simple to find the perfect flat. So happy with their services. Would highly recommend...
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By: Alex Neil Estate Agents
Feb 11, 2020
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Dear Natalie, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry valued my property and gave me great co......”

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Feb 04,2020
Minithumbup
Harry
Maciej
By: 'Robert'
Feb 04,2020
1 people found
this helpful
Harry valued my property and gave me great confidence in everything he said. A number of viewings were conducted very quickly and Majic found me a buyer. Great from start to finish....
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By: Alex Neil Estate Agents
Feb 05, 2020
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Dear Robert, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...
Staff picture Matteo
(127)
Staff picture Lucia
(23)
Staff picture Maciej
(76)
Staff picture Rebecca
(70)
Staff picture Michelle
(54)
Staff picture Rabeya
Staff picture Hannah
(7)
Staff picture Alan
(2)
Staff picture Lauren
(1)
Staff picture Immanuel
(1)

Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT.
Alex Neil are members of CMP (Client Money Protect), a client money protection scheme.
Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme.
Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:36 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT.
Alex Neil are members of CMP (Client Money Protect), a client money protection scheme.
Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme.
Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:34 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)


Last updated on 10/12/2018, 12:37 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:01 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:31 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:32 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
0% (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 3:24 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 11:11 AM 01/07/2020 by allAgents

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Alex Neil Estate Agents

Branch - Canary Wharf and Docklands, London, E14