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Aldermartin Baines & Cuthbert

51 Brent Street Hendon, London
Greater London
NW4 2EA

020 8202 5004
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Properties for Sale
Properties to Rent

“Very responsive managing agent...”

Jun 20,2018
Minithumbup
By: 'Dan W'
Jun 20,2018
1 people found
this helpful
Richard at ABC Estates has been a very helpful and responsive agent for us. He always works hard to resolve any property issues we have - often working outside of office hours to get things done quickly....
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“Above and beyond the call of duty - brilliant service...”

Apr 27,2018
Minithumbup
By: 'Leia'
Apr 27,2018
1 people found
this helpful
Every agent at ABC Hendon has been professional, friendly and thoroughly impressive. They consistently went above and beyond the call of duty to deliver an outstanding service. From the moment they put our house on the market, they were able to generate huge amounts of ...
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Comment on agent fees
Good
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By: Leia Jaffa
May 11, 2018
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Definitely not related! Never knew anyone involved with ABC until they came to value my house. Just had really great service from the whole team. ...

“If you're looking for a professional estate agency, look no further!...”

Apr 24,2018
Minithumbup
By: 'daniel'
Apr 24,2018
1 people found
this helpful
I have been using ABC for years, and whenever I want to sell one of my portfolio, they always provide an excellent and caring service, accompanying on every viewing, and providing valuable feedback. I am happy to recommend them to anybody who needs the services ...
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Comment on agent fees
good
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“Court rules that ABC Estates and Floorweald Ltd overcharge people...”

Apr 04,2018
Minithumbdown
By: 'John'
Apr 04,2018
13 people found
this helpful
I thought that I was the only person that had been robbed by these agents but it is clear that this what they do to everyone! https://www.bristolpost.co.uk/news/bristol-news/kingswood-residents-take-abc-estates-1389409...
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Comment on agent fees
Expensive for no reason
Attachments

Review file
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By: John
Jul 16, 2018
View all comments (4)
The developments owned by Floorweald Limited (aka Vladimir Bermant / Tony Fischer) and managed by ABC Estates have been found to routinely overcharge leaseholders and give them a poor service in the bargain. There has been a lot in the public domain about them recently. Do a google search for Floorweald Limited or ABC Estates and you will find it. Or you can cut and paste the links that I have provided here. The best thing to do is to take them to First Tier Tribunal. The First Tier Tribunal Jud ...

“sold before anybody stepped into my house!...”

Mar 29,2018
Minithumbup
By: 'natasha'
Mar 29,2018
0 people found
this helpful
Using the latest equipment, ABC posted beautiful pictures and a wonderful Virtual 360 Degree Tour of my property on line, which meant that it was sold even before anybody stepped into my house....
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Comment on agent fees
good
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“as easy as ABC...”

Mar 16,2018
Minithumbup
By: 'anna'
Mar 16,2018
0 people found
this helpful
They did exactly what it said on the tin, they sold my property as easy as ABC! As simple as that...
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Comment on agent fees
good
Was this helpful? Yes
Mar 09,2018
Minithumbup
By: 'tony'
Mar 09,2018
0 people found
this helpful
Having used other agents previously, I believe ABC Estates have offered a unique service with regards to the management of my property. The staff have gone above and beyond what I have expected & I cannot thank them enough for all their help in what ...
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Comment on agent fees
good
Was this helpful? Yes
Feb 26,2018
Minithumbup
By: 'mel'
Feb 26,2018
0 people found
this helpful
I was badly let down by an agency when I marketed my home. A friend recommended me to ABC, who provided an excellent and friendly service and had my property under offer within days. They dealt with the sales progression vigorously and efficiently and we ...
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Comment on agent fees
good
Was this helpful? Yes
Jan 22,2018
Minithumbup
By: 'Odele'
Jan 22,2018
0 people found
this helpful
I would not hesitate in recommending ABC as an agent, they took over the management of the rental flat we reside in and I have found them on any occasion I have needed them (even on an emergency out of hours) to be really helpful, ...
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Jan 15,2018
Minithumbup
By: 'rachelBlu'
Jan 15,2018
0 people found
this helpful
ABC have managed my portfolio now for 5 years, I have always found them to be polite, helpful & professional and would not hesitate to recommend them as managing agents....
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Comment on agent fees
good
Was this helpful? Yes
Dec 13,2017
Minithumbup
By: 'dan'
Dec 13,2017
0 people found
this helpful
What an amazing service from an amazing team. Thank you so much for all your help. Wishing you all the best in the future!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 11,2017
Minithumbup
By: 'RachelS'
Dec 11,2017
0 people found
this helpful
Despite very difficult circumstances the team at ABC worked their socks off and made my husband and I very happy. Well done and good luck....
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Comment on agent fees
value for money
Was this helpful? Yes
Nov 27,2017
Minithumbup
By: 'Geof'
Nov 27,2017
0 people found
this helpful
I saw the company advert on Sky TV and called for a valuation. Superb service from all the team at ABC. I am "As Happy As Larry"!!!...
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Comment on agent fees
Great
Was this helpful? Yes
Nov 17,2017
Minithumbup
By: 'SAM'
Nov 17,2017
0 people found
this helpful
VERY PLEASED WITH THE PRO ACTIVE SERVCE – DIFFERENT OFFICES COORDINATED AND COOPERATED TO ENSURE I SOLD AT THE OPTIMUM PRICE, EXCEEDINGLY QUICKLY. 5 STAR SERVICE....
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Comment on agent fees
GREAT
Was this helpful? Yes
Nov 15,2017
Minithumbup
By: 'Eva'
Nov 15,2017
0 people found
this helpful
Thank you Hannah for all your help and patience as we found our First Home. Whilst things didn't always go smoothly due to circumstances out of our control and we were pulling our hair out at times you kept your cool and kept the ...
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Comment on agent fees
good
Was this helpful? Yes
Aug 28,2017
Minithumbdown
By: 'Viv'
Aug 28,2017
17 people found
this helpful
These people have been block managing our building for 3 years. During that time, our service charges have risen from £3750 per year to £9400 per year (an increase of 151%). We do not know what they are doing with our service charge money. They are leaving ...
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Comment on agent fees
Extortionate
Was this helpful? Yes
By: Richard
Nov 16, 2017
View all comments (1)
Thank you for raising this issue and giving us the opportunity to respond. For the sake of good order I can confirm that the freeholder bought the property in auction in a run down state. We carried out a S20 Consultation and obtained quotes in the region of £50,000. Sadly only 1 of the 5 lessees has paid their share of circa £10,000 and the rest are with solicitors for debt recovery. When the remaining £40,000 is paid the works will proceed. Clearly it would be wrong for ...
May 11,2017
Minithumbdown
By: 'Viv'
May 11,2017
25 people found
this helpful
These people have been block managing our building for 3 years. During that time, our service charges have risen from £3750 per year to £9400 per year (an increase of 151%). We do not know what they are doing with our service charge money. They are leaving ...
read full review
Comment on agent fees
Extortionate
Was this helpful? Yes
By: Richard
Nov 13, 2017
View all comments (2)
Thank you for raising this issue and giving us the opportunity to respond. For the sake of good order I can confirm that the freeholder bought the property in auction in a run down state. We carried out a S20 Consultation and obtained quotes in the region of £50,000. Sadly only 1 of the 5 lessees has paid their share of circa £10,000 and the rest are with solicitors for debt recovery. When the remaining £40,000 is paid the works will proceed. Clearly it would be wrong for us to instruct ...
May 11,2017
Minithumbdown
By: 'Viv'
May 11,2017
19 people found
this helpful
These people have been block managing our building for 3 years - during which time our service charges have risen from £3750 per year to £9400 per year (an increase of 151%). We do not know what they are doing with our service charge money because they are leaving ...
read full review
Comment on agent fees
Extortionate
Was this helpful? Yes
May 04,2017
Minithumbdown
By: 'FormerTenant'
May 04,2017
21 people found
this helpful
Some of the most unprofessional people I've ever seen in my life. The agents take weeks to reply to emails, forget to mention fees, and lie all the time. I deeply regret signing a lease with them....
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Comment on agent fees
The fees are extremely unreasonable. Agents have no clue - they don't even follow their own guide.
Was this helpful? Yes
By: Tracy
Sep 03, 2017
View all comments (1)
I agree. I had a ghastly experience with ABC that went from over charges and incompetence to outright sleazy behaviour by the Agent we were dealing with. When I complained they threatened to sue me!! ...
Jan 06,2016
Minithumbdown
By: 'Disappointed.'
Jan 06,2016
19 people found
this helpful
We were told that they had let our flat after the 1st viewing. The 'tenant' left a deposit with them. The references were not acceptable apparently and the let fell through. They asked us to take the flat off the market which we did loosing ...
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Comment on agent fees
n/a
Was this helpful? Yes
Nov 25,2015
Minithumbup
By: 'iCare'
Nov 25,2015
20 people found
this helpful
In the beginning it is fine, possibly because they want you to pay the complete fee for the duration up front. The second they know that they need nothing from you, they become inaccessible. What's worst is when you call, and the person who answers ...
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Comment on agent fees
They have every right to set fees at the level they feel they are worth. Well I think so
Was this helpful? Yes
May 06,2015
Minithumbdown
By: 'Mr. Mera'
May 06,2015
9 people found
this helpful
Found the quite short on the phone, made an appointment to view a flat, waited 15minutes, no one showed up then called them and they said they had lost the keys. Wasn't best pleased, however they did then show me a few more units which ...
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What agent could do to change your mind?
read tenants requirments before sending on viewings & make sure you have keys before booking me in too see a flat
Attached Files
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Jun 04,2014
Minithumbdown
By: 'M'
Jun 04,2014
12 people found
this helpful
Refused to refund our deposit money after admitting it was owed, the staff are very false and unhelpful, 9 months out of the contract and the courts are involved. Tenants, seek another estate agent I've never experienced anything like it....
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What agent could do to change your mind?
Applied an environment that is concerned with everyone involved in the contract. Speaking too previous tenants sounds like we weren\'t the first to be treated this way.
Attached Files
Was this helpful? Yes
May 29,2014
Minithumbup
By: 'Daphne'
May 29,2014
0 people found
this helpful
Bradley made this such an easy and pleasant experience, as this is my first time renting. I would happily recommend agent to anyone...
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Was this helpful? Yes
Oct 24,2011
Minithumbup
By: 'Jane'
Oct 24,2011
0 people found
this helpful
Great service from lettings advisor, he was very helpful and understanding of our situation, very professional with a good office! Clean tidy and presentable staff. Other memebers of staff seemed helpful when the person we were dealing was not around. Would recomemend to anyone with, ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 64% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £78,000
  • Max: £810,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 4 2 6 0 2 0 3 5

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Aldermartin Baines & Cuthbert, London NW4 2EA

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Branch - Hendon, London, NW4

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