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Alan Harvey Property Services

658 High Road Leytonstone, London
Greater London
E11 3AA

020 8539 9999
Website not available

Properties for Sale
Properties to Rent

Mar 16,2015
Minithumbdown
By: 'Harrison'
Mar 16,2015
0 people found
this helpful
Horrible terrible not good Never got my money back from then. Had to deal with this horrible little girl at the time called Katie Mcgrill She now gone ( or been sacked hopefully ) but would never use them again this was the leytonstone office by the ...
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Mar 03,2014
Minithumbup
By: 'Dean'
Mar 03,2014
0 people found
this helpful
I have been fortunate to have had Charlotte look after my property for some time now, and she has allowed me to have a reassurance (whilst living in NZ) that my property is in good hands. Easy to deal with, always returned my calls, on ...
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Feb 19,2014
Minithumbup
By: 'Ninette'
Feb 19,2014
0 people found
this helpful
I have dealt with George right from my initial enquiry to Alan Harvey a few weeks back. He was great in advising me what properties were available and arranging a viewing and now organising all the references etc and responding to my interim queries re ...
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Feb 17,2014
Minithumbdown
By: 'EAST LONDON RENTER'
Feb 17,2014
0 people found
this helpful
DO NOT USE! That\'s the best advice I could give you. We all know many agencies especially in London are crooks when it comes to rental tenants, but these guys treated us so badly, they even shocked me, and having been renting for a ...
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Nov 25,2013
Minithumbup
By: 'Viswa'
Nov 25,2013
0 people found
this helpful
helpful and fair letting agent, let me know about facts up front. Negotiated my contract duration with owner & re-written my contract on office expenses, when I was unable to go for 12 months contract (another agency that dealt before Alen harvey promised over mail that ...
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Oct 31,2013
Minithumbup
By: 'Beata'
Oct 31,2013
0 people found
this helpful
Martina has provided an excellent service to me as a Landlady, she has always dealt with my requests promptly and in a professional manner. I would highly recommend using Alan Harvey Property Services for any landlords looking for good and reliable property services....
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Oct 31,2013
Minithumbup
By: 'Natasha'
Oct 31,2013
0 people found
this helpful
I was delighted with the fantastic service I received here. All employees I interacted with were friendly, helpful and truly understood my requirements. Being relatively new to the property market, I valued the advice and support I was given every step of the way. I ...
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Sep 19,2013
Minithumbdown
By: 'ChristinePobiWorstPropertyManager'
Sep 19,2013
3 people found
this helpful
I was completely disgusted with the treatment of Alan Harvey Property Services, in particular Christine Pobi. Remember the name Christine Pobi. This woman was extremely rude and abrupt with me because i wanted to challenge the deductions from our deposit. She then tried to charge ...
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What agent could do to change your mind?
i do not believe she has the capacity to be a good property manager and lack customer service skills by the bucket load
Attached Files
Was this helpful? Yes
Aug 07,2013
Minithumbdown
By: 'Geraldine'
Aug 07,2013
3 people found
this helpful
I had a bad feeling about this agent from the moment I walked into their office. They did not look up from their desks to greet me which is indicative of the level of customer attentionand service they provide. Against my judgment I let a ...
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Jun 18,2013
Minithumbdown
By: 'J.Eaton'
Jun 18,2013
0 people found
this helpful
This letting agency is terrible. The agent we had initially was great, but after we signed papers for the property this happened: - They were supposed to arrange for payment of our rent to the landlord, but messed up the direct debit details the very ...
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Jan 17,2013
Minithumbup
By: 'JS'
Jan 17,2013
0 people found
this helpful
Very helpful and friendly people at this office - gave me some tips on my legal rights as a tenant as well, which led me to do some research that turned out to be very useful in a dispute at my current property. Always willing ...
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Jan 07,2013
Minithumbdown
By: 'James'
Jan 07,2013
0 people found
this helpful
Avoid Alan Harvey at all costs. The property management department are awful - they do not return your calls, they are uninterested in dealing with problems, they are rude and unhelpful. Worst of all, they have actively blocked me being returned my deposit. I moved ...
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Dec 01,2012
Minithumbup
By: 'J H'
Dec 01,2012
0 people found
this helpful
Anneka - a genuinely helpful agent. We had a slow start adding a tenant to our contract but we got there in the end. Very pleased with our stay in our property thus far. Thank you :)...
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Nov 29,2012
Minithumbup
By: 'Chris S'
Nov 29,2012
0 people found
this helpful
Our experiences with Alan Harvey thus far have been excellent, with Anneka being a responsive and competent property manager towards us. Her negotiation skills between tenants and landlord are excellent and she has a clear understanding of the processes and legal obligations involved, allowing her ...
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Aug 03,2012
Minithumbdown
By: 'Deepika Swamy'
Aug 03,2012
3 people found
this helpful
The initial move to the property through Alan and Harvey (Leytonestone branch) was ok.However we are having problems with the property manager Sezin Kok with getting the necessary work done in the flat. The scheduled appointments got cancelled due to the workmen suddenly deciding ...
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What agent could do to change your mind?
The initial move to the property through Alan and Harvey (Leytonestone branch) was ok.However we are having problems with the property manager Sezin Kok with getting the necessary work done in the flat. The scheduled appointments got cancelled due to the workmen suddenly deciding to go on a \'holiday\' for a week. When this was reported Sezin was not at all apologetic for the inconvenience caused as I had taken a day off work. When we requested that the work was important to us as we had guests over the weekend we were given a rude reply saying \'we are not here to accommodate your guests\'. Well definitely we are not expecting them to accommodate our guests but we are paying for a service and when that does not happen we expect that the matter be dealt with in a professional way rather than be rude to the customers. The manger who was involved decided to be a mute spectator! Well if this is the attitude of the staff then we would not consider Allan and Harvey for our next move or even recommend them to a friend!
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By: Killer instinct
Mar 31, 2013
View all comments (2)
Alan Harvey service is slow and frankly overall ineffecient. At times the business rises to the challenge but on most tenant related matters very slow to act, no matter how important. Very good to get you in the property but slow to respond to even emergency matters. ...
Jul 15,2012
Minithumbdown
By: 'Annoyed'
Jul 15,2012
1 people found
this helpful
I have used Alan Harvey twice for 2 seperate houses. The lettings office on roman road is fantastic and I couldn\'t fault Josh in there at all. However once your in a property managed by the (unfortunately both were) you see how truley useless they ...
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What agent could do to change your mind?
They could have kept correct records of dealings with tenants and provide you with a detailed invoice of what they charge you for.
Attached Files
Was this helpful? Yes
May 26,2012
Minithumbup
By: 'jemimakj'
May 26,2012
0 people found
this helpful
Very hassle free, laid back service, but all the paperwork and monies were dealt with in quick time. No pressure to sign, very friendly staff. Any complicated wording in the agreement was very clearly explained. Dedicated property managers for individual lets. Reasonable rates, what is ...
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Sep 01,2011
Minithumbup
By: 'Benjamin'
Sep 01,2011
0 people found
this helpful
I found Alan Harvey to be a very helpful and fair letting agent. They were always responsive to any queries or problems in our flat and sought to resolve them quickly. They provided a good level of service and correspondence during both the moving in ...
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Jul 28,2011
Minithumbup
By: 'veryhappylandlady'
Jul 28,2011
0 people found
this helpful
I currently let my property through Alan Harvey and have to say that in my ten years experience as a landlord, I have never come across an agency who have provided such a great service. My property is managed by a young lady called Leanne ...
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Jul 28,2011
Minithumbup
By: 'Julie H'
Jul 28,2011
0 people found
this helpful
Although i did not end up renting the house on offer i found the negotiators very friendly and approachable. They an answered all my questions and were still very helpful even though i wanted to rent in a different area. If you do use this ...
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Jul 27,2011
Minithumbup
By: 'movinghome'
Jul 27,2011
0 people found
this helpful
Having rented a flat through the Bow office 3 years ago, I have always received good service. I am leaving the property shortly and a name change has been made to the contract, for which I have dealt with Leanne at the Leytonstone office. Leanne has ...
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Was this helpful? Yes
Oct 08,2010
Minithumbdown
By: 'Y2k'
Oct 08,2010
2 people found
this helpful
I will never use Allan Harvey to let my properties. They are very aggressive in their sales strategy. I have been cold called regarding my advert on Gumtree. I was then rushed to sign their terms and contract. They found me a tenant who did ...
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By: russell
Nov 15, 2010
View all comments (1)
What this landlord failed to mention that he was happy with references he fully understood our terms as he instructed us before and he pulled out one day before tenents were moving in Leaving tenents homeless. What a nice man. ...
Apr 06,2008
Minithumbdown
By: 'frogagency'
Apr 06,2008
0 people found
this helpful
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 1 9 9 0 0 0 0 1 0

Fees

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Complaints Procedure

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