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    Danny Latner
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    Sezin Kok
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    George Palmer
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    Anneka Ma
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    Simon (Don't remember)
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    Regan Halliday
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    Mark Lindsay
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Alan Harvey Property Services

658 High Road Leytonstone, London
Greater London
E11 3AA

020 8539 9999

Mar 16,2015
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Mar 16,2015
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Horrible terrible not good Never got my money back from then. Had to deal with this horrible little girl at the time called Katie Mcgrill She now gone ( or been sacked hopefully ) but would never use them again this was the leytonstone office by the way...
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Mar 03,2014
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Mar 03,2014
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I have been fortunate to have had Charlotte look after my property for some time now, and she has allowed me to have a reassurance (whilst living in NZ) that my property is in good hands. Easy to deal with, always returned my calls, on to it. All the best. Sadly I have been allocated a different agent....
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Feb 19,2014
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Feb 19,2014
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I have dealt with George right from my initial enquiry to Alan Harvey a few weeks back. He was great in advising me what properties were available and arranging a viewing and now organising all the references etc and responding to my interim queries re furniture staying in the property before I move in. George is very friendly and helpful and has helped make this process very easy and so far hassle free for me which is exactly what you want when finding a property to rent. I\'d recommend and...
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Feb 17,2014
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Feb 17,2014
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DO NOT USE! That\'s the best advice I could give you. We all know many agencies especially in London are crooks when it comes to rental tenants, but these guys treated us so badly, they even shocked me, and having been renting for a number of years across the UK by far the worst agency I have ever come across. After having major problems with our housemates smoking (both weed and cannabis) Agency came round and saw proof and damage to property and still did nothing. Housemates had regular pa...
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Nov 25,2013
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Nov 25,2013
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helpful and fair letting agent, let me know about facts up front. Negotiated my contract duration with owner & re-written my contract on office expenses, when I was unable to go for 12 months contract (another agency that dealt before Alen harvey promised over mail that I can go for a 6 months contract even wen owner is not interested to do so)....
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Oct 31,2013
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Oct 31,2013
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Martina has provided an excellent service to me as a Landlady, she has always dealt with my requests promptly and in a professional manner. I would highly recommend using Alan Harvey Property Services for any landlords looking for good and reliable property services....
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Oct 31,2013
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Oct 31,2013
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I was delighted with the fantastic service I received here. All employees I interacted with were friendly, helpful and truly understood my requirements. Being relatively new to the property market, I valued the advice and support I was given every step of the way. I am extremely happy in my new home - it\'s perfect for me in terms of location, size and budget. Thank you Lettings Team for all your help - I will be recommending you in the future!...
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Sep 19,2013
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Sep 19,2013
3 people found
this helpful
I was completely disgusted with the treatment of Alan Harvey Property Services, in particular Christine Pobi. Remember the name Christine Pobi. This woman was extremely rude and abrupt with me because i wanted to challenge the deductions from our deposit. She then tried to charge us £24 for a check out inventory and when we challenged this she backtracked and sent it free of charge. Can you believe the audacity of this woman. This was not the 1st thing she charge me for and i will now ...
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What agent could do to change your mind?
i do not believe she has the capacity to be a good property manager and lack customer service skills by the bucket load
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Aug 07,2013
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Aug 07,2013
3 people found
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I had a bad feeling about this agent from the moment I walked into their office. They did not look up from their desks to greet me which is indicative of the level of customer attentionand service they provide. Against my judgment I let a property with them because I was very short on time. They are poor communicators, they treat me like a criminal for no reason, they are unhelpful when I have a legitimate problem, they rush to judgment, they always assume I have done something wrong when I h...
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Jun 18,2013
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Jun 18,2013
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This letting agency is terrible. The agent we had initially was great, but after we signed papers for the property this happened: - They were supposed to arrange for payment of our rent to the landlord, but messed up the direct debit details the very first month and didn\'t even notice. I had to arrange for monthly rent payments directly to the landlord even though they are paid to arrange for payment. - They took payment of five days\' rent to give to the landlord to make up for the dif...
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Jan 17,2013
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Jan 17,2013
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Very helpful and friendly people at this office - gave me some tips on my legal rights as a tenant as well, which led me to do some research that turned out to be very useful in a dispute at my current property. Always willing to answer my (many) questions and queries. Definitely recommend them. Property was clean and move problem-free....
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Jan 07,2013
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Jan 07,2013
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Avoid Alan Harvey at all costs. The property management department are awful - they do not return your calls, they are uninterested in dealing with problems, they are rude and unhelpful. Worst of all, they have actively blocked me being returned my deposit. I moved out of my property on the agreed date, it took them a week to send me the checkout list despite repeated requests from me. I did finally receive this, and agreed to the deductions for cleaning, and then for 3 weeks waited to have ...
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Dec 01,2012
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Dec 01,2012
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Anneka - a genuinely helpful agent. We had a slow start adding a tenant to our contract but we got there in the end. Very pleased with our stay in our property thus far. Thank you :)...
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Nov 29,2012
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Nov 29,2012
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Our experiences with Alan Harvey thus far have been excellent, with Anneka being a responsive and competent property manager towards us. Her negotiation skills between tenants and landlord are excellent and she has a clear understanding of the processes and legal obligations involved, allowing her to explain these in clear terms to avoid misunderstandings. She definitely goes the extra mile to ensure that any questions or issues are resolved quickly and I feel confident working with her throu...
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Aug 03,2012
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Aug 03,2012
3 people found
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The initial move to the property through Alan and Harvey (Leytonestone branch) was ok.However we are having problems with the property manager Sezin Kok with getting the necessary work done in the flat. The scheduled appointments got cancelled due to the workmen suddenly deciding to go on a \'holiday\' for a week. When this was reported Sezin was not at all apologetic for the inconvenience caused as I had taken a day off work. When we requested that the work was important to us as we had guests ...
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What agent could do to change your mind?
The initial move to the property through Alan and Harvey (Leytonestone branch) was ok.However we are having problems with the property manager Sezin Kok with getting the necessary work done in the flat. The scheduled appointments got cancelled due to the workmen suddenly deciding to go on a \'holiday\' for a week. When this was reported Sezin was not at all apologetic for the inconvenience caused as I had taken a day off work. When we requested that the work was important to us as we had guests over the weekend we were given a rude reply saying \'we are not here to accommodate your guests\'. Well definitely we are not expecting them to accommodate our guests but we are paying for a service and when that does not happen we expect that the matter be dealt with in a professional way rather than be rude to the customers. The manger who was involved decided to be a mute spectator! Well if this is the attitude of the staff then we would not consider Allan and Harvey for our next move or even recommend them to a friend!
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By: Killer instinct
Mar 31, 2013
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Alan Harvey service is slow and frankly overall ineffecient. At times the business rises to the challenge but on most tenant related matters very slow to act, no matter how important. Very good to get you in the property but slow to respond to even emergency matters.....
Jul 15,2012
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Jul 15,2012
1 people found
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I have used Alan Harvey twice for 2 seperate houses. The lettings office on roman road is fantastic and I couldn\'t fault Josh in there at all. However once your in a property managed by the (unfortunately both were) you see how truley useless they are. The first house we lived in needed some serious attention, one thing being a replacement window, which didn\'t get fixed for 4 months and a heated visit to the office by me and my flatmate. Every job we asked them to do took countless emails and ...
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What agent could do to change your mind?
They could have kept correct records of dealings with tenants and provide you with a detailed invoice of what they charge you for.
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May 26,2012
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May 26,2012
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Very hassle free, laid back service, but all the paperwork and monies were dealt with in quick time. No pressure to sign, very friendly staff. Any complicated wording in the agreement was very clearly explained. Dedicated property managers for individual lets. Reasonable rates, what is to be expected in London....
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Sep 01,2011
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Sep 01,2011
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I found Alan Harvey to be a very helpful and fair letting agent. They were always responsive to any queries or problems in our flat and sought to resolve them quickly. They provided a good level of service and correspondence during both the moving in and moving out phases, with Saida being especially helpful and friendly....
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Jul 28,2011
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Jul 28,2011
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I currently let my property through Alan Harvey and have to say that in my ten years experience as a landlord, I have never come across an agency who have provided such a great service. My property is managed by a young lady called Leanne and I have to say, I am delighted with the service she has provided me with. I am currently living abroad and while some may worry about how their property is being managed while being so far away, I have to say I am 100% confident in Leanne's ability to manage...
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Jul 28,2011
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Jul 28,2011
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Although i did not end up renting the house on offer i found the negotiators very friendly and approachable. They an answered all my questions and were still very helpful even though i wanted to rent in a different area. If you do use this agency ask for Simon or Aaron. I was a bit nervous after reading these reviews but as the bad ones were posted years ago i gave them a shot anyway and woudl recommend....
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Jul 27,2011
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Jul 27,2011
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Having rented a flat through the Bow office 3 years ago, I have always received good service. I am leaving the property shortly and a name change has been made to the contract, for which I have dealt with Leanne at the Leytonstone office. Leanne has been more than helpful, always returns calls/emails immediately and is a pleasure to deal with. If I wasn't moving out of the area, I would most definitely have used them to find my new property, but instead am currently dealing with an extremely unh...
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Oct 08,2010
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Oct 08,2010
2 people found
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I will never use Allan Harvey to let my properties. They are very aggressive in their sales strategy. I have been cold called regarding my advert on Gumtree. I was then rushed to sign their terms and contract. They found me a tenant who did not have sufficient reference so I pulled out. Now, they sent me an invoice for ...
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By: russell
Nov 15, 2010
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What this landlord failed to mention that he was happy with references he fully understood our terms as he instructed us before and he pulled out one day before tenents were moving in Leaving tenents homeless. What a nice man.....
Apr 06,2008
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Apr 06,2008
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Sales No data
Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 1 9 9 0 0 0 0 1 0
Danny Latner - upload your photo Danny Latner
1 reviews

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Sezin Kok - upload your photo Sezin Kok
1 reviews

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George Palmer - upload your photo George Palmer
3 reviews

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Anneka Ma - upload your photo Anneka Ma
2 reviews

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Simon (Don't remember) - upload your photo Simon (Don't remember)
1 reviews

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Regan Halliday - upload your photo Regan Halliday
1 reviews

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Mark Lindsay - upload your photo Mark Lindsay
1 reviews

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Alex George - upload your photo Alex George
1 reviews

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Dean Da Costa - upload your photo Dean Da Costa
1 reviews

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Martina Adamiova - upload your photo Martina Adamiova
1 reviews

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Charlotte Cobbing - upload your photo Charlotte Cobbing
2 reviews

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Emily Marshall - upload your photo Emily Marshall
1 reviews

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Katie My grill - upload your photo Katie My grill
1 reviews

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Awards won by Alan Harvey Property Services, London E11 3AA

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