Established in 1953, Alan de Maid are experts in residential letting of property in South East London, Bromley and Kent, With years of lettings experience under our belt, we pride ourselves on offering the best service and finding the best tenants. We offer a range of services that can be tailored to your needs with our dedicated staff ensuring that your investment is in good hands and well looked after. We are the prestige brand for the BR post code and part of the UK�s largest estate ag Read full description...ency. Alan de Maid will deliver a dedicated and personalised service.
Alan De Maid

19 East Street Bromley
Kent
BR1 1QE

02031518071
Website not available

Properties for Sale
Properties to Rent

Feb 14,2017
Minithumbup
By: 'PEDRO & TOM'
Feb 14,2017
0 people found
this helpful
After a year-long battle of issues with our lease, we finally sold our garden flat and have moved into our new house. The team at Alan de Maid (Teresa, Sarah and Aurienne) stood by us every inch of the way. They were incredibly supportive and ...
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Comment on agent fees
Perfectly happy with the fee. Industry standard.
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Jan 23,2017
Minithumbup
By: 'Ellie'
Jan 23,2017
0 people found
this helpful
I purchased my first home through Alan de Maid, I just had a house purchase fall apart and found the whole experience stressful and really upsetting. Thankfully I found another flat through Alan de Maid and my experience the second time round was very different, ...
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Jan 12,2017
Minithumbdown
By: 'Nick'
Jan 12,2017
4 people found
this helpful
Really disappointed with the service received from Alan De Maid when Buying our property. They were rude and did not respond to our emails or take our requests into consideration, ie completion date. They created a lot of tension and stress (from both us and ...
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Dec 06,2016
Minithumbdown
By: 'Mr Andrew Gregoriou'
Dec 06,2016
2 people found
this helpful
Be weary of a poor service. Agent was difficult to deal with throughout Buying process. They adopted a blame approach towards us as buyers for delays in legal process. They did not respond to us or action reasonable requests and changed an agreed 4 week period ...
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Oct 28,2016
Minithumbdown
By: 'AnnoyedBromley'
Oct 28,2016
0 people found
this helpful
Totally incompetent. I had a property to let out in Bromley, I decided to use ADM's ‘full management service' (management used in the loosest of terms) which turned out to be a huge regret. I had no end of problems with bad tenants (obviously ...
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Comment on agent fees
Terrible service for a ridiculous ‘management’ fee
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Apr 06,2016
Minithumbup
By: 'Debbie'
Apr 06,2016
0 people found
this helpful
I have to recommend Katie and Samantha at Alan de maid they are both very friendly and approachable with any questions/queries etc and basically do most of the work for you which makes everything so much easier. Thank you to them both for their ...
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Dec 05,2015
Minithumbup
By: 'Alessandro'
Dec 05,2015
1 people found
this helpful
As my first experience as a landlord I was very worried about the all process, fortunately for me Katie and Samantha were very professional and communicative explaining every step of the all process and listening to my needs. I could not recommend them more!...
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Aug 19,2015
Minithumbup
By: 'Aiden Field'
Aug 19,2015
0 people found
this helpful
After shopping around my wife and I found the service in Alan De Maid extremely professional and super friendly. The team were helpful and seeing as we are first time landlords they did everything to assist us in having a smooth transaction. Thank you very ...
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Jul 23,2015
Minithumbup
By: 'Mak'
Jul 23,2015
2 people found
this helpful
Fast, efficient and good advice. Mark, Oliver, Katie and Sam always kept in touch so I knew excatly what was going on....
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Jul 18,2015
Minithumbup
By: 'Tommy Hicks'
Jul 18,2015
4 people found
this helpful
The whole process was very quick! Nothing was too much trouble for Katie, she sent me regular emails and had lengthy phone calls with me to make sure I knew what was happening when I rented through Alan de Maid. Whenever i called in, everyone ...
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Feb 20,2015
Minithumbup
By: 'Yury'
Feb 20,2015
3 people found
this helpful
Good service! Worked with Oliver Painter, Samantha Newman and Kate Mardon. Highly recommended! Good communications. All questions were answered quickly and all problems resolved professionally....
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By: Samantha Newman
Feb 27, 2015
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Thank you for your kind review Yury. I am glad your were happy with our sevice, if you need any further assistance please do not hesitate to contact us. Samantha Newman Alan de Maid ...
Feb 13,2015
Minithumbup
By: 'Paul Cresswell'
Feb 13,2015
2 people found
this helpful
Kate has been absolutely wonderful in all of our dealings with her. She has been courteous, organised and very efficient, and has been a pleasure to deal with. My washing machine had stopped working, and when we contacted her she had no delay in getting ...
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Nov 17,2014
Minithumbup
By: 'S CASSINA'
Nov 17,2014
2 people found
this helpful
I found the service provided by my agent helpful and professional It was useful to have regular updates and a prompt reply to my questions...
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By: Samantha Newman
Nov 18, 2014
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Thank you for the kind review. We are glad to be of help. ...
Oct 26,2014
Minithumbup
By: 'Scot'
Oct 26,2014
3 people found
this helpful
I was very impressed with the professional service I received. Samantha was easily contactable at all times, and could answer all my questions which made the process much easier. Everything ran to schedule and I would have no hesitation in recommending Alan De Maid....
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By: Samantha Newman
Oct 30, 2014
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Dear Scot Many thanks for your kind review I am glad your move went well. Should you require further help and assistance please do not hesitate to contact me. ...
Oct 22,2014
Minithumbdown
By: 'Mr&Mrs Robinson'
Oct 22,2014
1 people found
this helpful
Buyer beware: At our first (AND second) viewing we were told there must be at least 99 years left on the lease, but when during the mortgage application we asked for the details to be confirmed via email it turned out there were only 65 years left ...
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By: Countrywide Customer Care Residential Lettings
Dec 30, 2014
View all comments (1)
Dear Mr and Mrs Robinson, We are really sorry to hear you had a bad experience. Your review has come through on the lettings page for Bromley Alan De Maid, if the Lettings Customer Care team can assist you at all please do not hesitate to contact Countrywide Customer Care Residential Lettings Team on 0208 650 9566 Thank You Customer Care, Residential Lettings ...
Oct 12,2014
Minithumbup
By: 'Peppin Walter'
Oct 12,2014
2 people found
this helpful
I am very happy with the service provided by Oliver and his team. The turnaround time was excellent. The team has done everything on time as they committed during my initial discussion. I really appreciate the commitment! However, I feel the service fee was little ...
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By: Claire ORourke
Oct 23, 2014
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Dear Peppin Many thanks for your very kind response. Should you require further help and assistance please do not hesitate to contact us. Kind regards Claire O'Rourke Lettings Coordinator, Residential Lettings 19 East Street, Bromley, BR1 1QE ...
Oct 09,2014
Minithumbup
By: 'antoine'
Oct 09,2014
2 people found
this helpful
They were excellent. Considering the limited time we had to move into the property and getting all the paper work done within days....
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By: Jamie B
Oct 18, 2014
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Dear Antoine, Thank you for your kind review about my service. It really motivates me to continue to provide exceptional service. If tyou need anything else please dont hesitate to call me. ...
Aug 05,2014
Minithumbdown
By: 'diroca'
Aug 05,2014
3 people found
this helpful
I tried to buy a property through them and I had the most terrible service. The estate agent lady who was dealing with us was the most arrogant, rude and untrusted person I could have met. Definitely and clearly she was after her commission only. ...
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By: Countrywide Customer Care Residential Lettings
Dec 30, 2014
View all comments (1)
Dear Diroca, We are really sorry to hear you had a bad experience. Your review has come through on the lettings page for Bromley Alan De Maid, if the Lettings Customer Care team can assist you at all please do not hesistate to contact Countrywide Customer Care Residential Lettings Team on 0208 650 9566 Thank You Customer Care, Residential Lettings ...
Apr 11,2013
Minithumbup
By: 'Beckenham Landlady'
Apr 11,2013
1 people found
this helpful
Charlie was great, really convinced me that they had teh perfect viewer / tenant and he was right, Stuart took my property on and amazed that him and his team got me the rent i wanted and more, the tenant is happy and settled in, and ...
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Areas covered
  • BR7
  • Chislehurst, Elmstead Woods,
  • SE9
  • Bickley, Mottingham,
  • DA14
  • New Eltham, Sidcup
  • BR1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £240,000
  • Max: £800,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 1 6 0 1 0 1 3 0 1

Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee £50 per tenant

- Referencing Fee £75 per tenant

- Check-in fee - minimum of £72.00

- Tenancy Agreement £300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee £100 per guarantor

- Agreement of Guarantee £75

- And if the tenant is a company:

- Company Referencing Fee £175

- £125 for any extension agreements<

Other Charges:

- Change of Sharer £300

- Extension Agreements £125

- Outgoing reference fee £24

Optional extras if agreed:

- Express Move-In within 3 days £100

- Express Move-In within 5 days £50

- Saturday Move-In £60

- Change of Sharer £300

- Pet licence fee £75
Last updated at 08/06/2015, 11:18 AM by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:18 AM 08/06/2015 by allAgents

Awards won by Alan De Maid, Bromley BR1 1QE

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