Alan Cooke Sales & Lettings

15a Stonegate Road Leeds
Yorkshie
LS6 4HZ

0113 289 9669
Website not available

Properties for Sale
Properties to Rent

Feb 02,2017
Minithumbdown
By: 'Clare'
Feb 02,2017
5 people found
this helpful
I found the meanwood Alan Cooke very unhelpful, after renting a property for 4 years and once I left the service was awful and I was treated like a 2nd class citizen. I was accused of leaving things in the property ( they took the pictures before ...
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Nov 27,2016
Minithumbdown
By: 'David Fairclough'
Nov 27,2016
2 people found
this helpful
Completely negligent company. Just went to check our property that Alan Cooke have supposedly dealt with and have been showing people around. The house is filthy, it appears no checks have been done for cleanliness. The extractor hood is full of grease, the oven is ...
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Comment on agent fees
10% fees for apparently nothing. Would have been suitable had they done what their contract stated.
Was this helpful? Yes
May 10,2015
Minithumbdown
By: 'mambelle'
May 10,2015
3 people found
this helpful
Booked a viewing and confirmed it twice that it was still on. Turned up at the house the agent didn't show. Called the office to say we were waiting outside the house, couldn't get through. Finally decided to go knock on the door and current ...
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What agent could do to change your mind?
Communication would be great. From the reviews, it seems they value sales to lettings. If that's the case then, they shouldn't do them. It took us 2 weeks to even get the viewing, as they weren't replying to requests.
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Sep 10,2014
Minithumbdown
By: 'Leeds1810'
Sep 10,2014
4 people found
this helpful
From the moment we signed up for the flat with Alan Cooke we incurred problems. Before signing the contract they had promised us that the flat would receive a professional clean - it did not. We emailed about this and after a torrent of emails ...
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What agent could do to change your mind?
Better customer service would go a long way, including better response to emails and complaints, and a better attitude towards customers. They were very incompetent at almost every step and did not maintain professionalism. Addressing complaints and regarding customers in higher esteem would have made a huge difference.
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Jul 14,2014
Minithumbup
By: 'DH'
Jul 14,2014
0 people found
this helpful
Highly recommended! We sold our house on the Woodlea Estate using Alan Cooke. Elissia was very upfront about the fee structure - no awkward negotiation required, just a sensible flat rate fee. Elissia's communication was great - always got back to us quickly if she ...
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Comment on agent fees
Great to have a flat fee, not a percentage
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Jul 08,2014
Minithumbup
By: 'David'
Jul 08,2014
0 people found
this helpful
We dealt with Elissia through every stage of the buying process, from the initial viewing of our prospective property to picking up the keys when the job was done. As first time buyers, Elissia and her team were more than accommodating with regard to all ...
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Jul 07,2014
Minithumbup
By: 'Mr Whittaker'
Jul 07,2014
0 people found
this helpful
Throughout the whole process Katie and Elissia did a great job of keeping us up to date with viewings via telephone and emails. Elissia in particular did an excellent job of negotiating the final sale price. I would highly recommend them and we are glad ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
57% customers were satisfied with fees 60% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £185,000
  • Max: £339,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 2 2 0 1 0 0 1

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Alan Cooke Sales & Lettings, Leeds LS6 4HZ


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