Darwen, Lancashire, Darwen, BB3
4.9/5, 323 reviews
96% recommended
98% sales valuation accuracy
99% sales fee satisfaction
98% lettings valuation accuracy
98% lettings fee satisfaction
Ainsworth Lord Estates is a family run estate agents. Owners Paul and Deborah Ainsworth Lord live in Darwen as do all members of their long serving and experienced team.We are proud to service the property needs of the people of Darwen, East Lancashire and beyond. Our aim is to ... show more Ainsworth Lord Estates is a family run estate agents. Owners Paul and Deborah Ainsworth Lord live in Darwen as do all members of their long serving and experienced team.

We are proud to service the property needs of the people of Darwen, East Lancashire and beyond. Our aim is to make your property experience as stress free as possible.

With our exceptional local knowledge we can help you find your dream home, ideal buyer or trusted tenant. The range of property management, conveyancing, mortgage and alternative sale options that we offer enables us to service your property requirements quickly, expertly and all from our Darwen office.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire
BB3 1PS
01254 760660

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £13,600 £1,099,500
Lettings 98% 98% £0 £120,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
47 3 152 7 49 1 35 0 28 1
Areas covered
  • Darwen
  • Blackburn
  • Lower Darwen
  • Accrington
  • Bolton
  • Nelson
  • Colne
  • Burnley
  • Oswaldtwistle
  • Lancashire
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS The Guild Move With Us
Latest Properties
Images & Videos

“Property viewing...”

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Jul 18,2019
Minithumbup
Christine Dales
By: 'Claire Magee'
Jul 18,2019
0 people found
this helpful
We arranged a viewing for a property and was shown around by Christine Dale. In arriving Christine was very welcoming and made us feel relaxed and answered all of the questions we had. We didn’t feel pressured and were allowed to look around without ...
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“Ainsworth Lord acted as letting agents and Es......”

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Jul 01,2019
Minithumbup
Paul
Dewi
By: 'Stephen Michie'
Jul 01,2019
2 people found
this helpful
Ainsworth Lord acted as letting agents and Estate agents for us. They found us reliable tennants, dealt with all issues and acted strongly on our behalf. When selling the property they ensured a regular stream of buyers in a difficult market. They were always easy ...
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“Professional Lease Advice...”

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Jul 01,2019
Minithumbup
Paul
By: 'Asab Ali'
Jul 01,2019
1 people found
this helpful
I asked Paul to advise me on agreeing terms for leasing out my commercial property in Oswaldtwistle. He came up with some excellent advice for the terms of the lease. Delighted with the service and would happily recommend to anyone else needing similar advice....
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“Had the pleasure meeting with Paul and discus......”

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Jun 28,2019
Minithumbup
Paul
By: 'Dorothy-Jane Wilson'
Jun 28,2019
2 people found
this helpful
Had the pleasure meeting with Paul and discussed properly management/block management matters. Very passionate and clearly knows his stuff! Would highly recommend....
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“Happy to be working with them and they’re alw......”

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Jun 21,2019
Minithumbup
By: 'Hamed'
Jun 21,2019
1 people found
this helpful
Happy to be working with them and they’re always nice and welcoming, happy to work with them. Deborah and Paul and Tom are the nicest people to work with....
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“Excellent viewing experience...”

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Jun 18,2019
Minithumbup
Ray
Christine Dales
By: 'Lisa'
Jun 18,2019
2 people found
this helpful
Great experience , Christine was lovely , friendly and informative , gave some options for possible parking issues which may have otherwise been a problem...
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“Very welcoming...”

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Jun 11,2019
Minithumbup
Christine Dales
By: 'Josh'
Jun 11,2019
3 people found
this helpful
Such a nice lady and made me feel very welcome, made everything as clear as possible in the nicest way so all in all very good customer service 👍...
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Comment on agent fees
Good
Was this helpful? Yes

“Punctuality...”

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May 29,2019
Minithumbup
Christine Dales
By: 'Oxford buyers'
May 29,2019
3 people found
this helpful
We had a viewing of 31 Blackburn Road Darwen yesterday with Christine Dales. Christine arrived early which we welcomed, having driven up from Oxford. She was professional and helpful and allowed us the time to inspect the property without feeling rushed and took time to answer ...
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Comment on agent fees
Not sure as sale yet to be agreed
Was this helpful? Yes

“Very helpful and pleasant...”

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May 22,2019
Minithumbup
Christine Dales
By: 'Ben'
May 22,2019
4 people found
this helpful
Christine was very helpful when I came to view the property she made everything very clear and made the experience....
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Comment on agent fees
Vood
Was this helpful? Yes

“House viewing...”

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May 18,2019
Minithumbup
Christine Dales
Verity
By: 'Beth & Ryan'
May 18,2019
5 people found
this helpful
Christine was lovely, welcoming and very helpful throughout the viewing and made sure to answer any queries we had regarding the property. Thanks christine:) Beth & Ryan x...
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“Very nice and helpful...”

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May 17,2019
Minithumbup
Christine Dales
Paul
By: 'Trace knowles'
May 17,2019
5 people found
this helpful
Christine was a lovely person, very helful and informative , all questions answered easily and explained very well, thank you christine...
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Comment on agent fees
Good
Was this helpful? Yes

“Very knowledgable...”

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May 16,2019
Minithumbup
Christine Dales
Angela
By: 'Tom'
May 16,2019
4 people found
this helpful
Thank you Christine for taking the time . Credit to the company .. professional ,very knowledgeable and very helpful on the viewing Thank you again...
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“Possitive and Approchable...”

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May 15,2019
Minithumbup
Christine Dales
Deborah
By: 'Lea & Tim'
May 15,2019
5 people found
this helpful
Christine was friendly and approachable and informative on all questions we asked. If she wasn't sure of the answer she gave the office a call straight away. We weren't rushed looking around which has happened on occasion with some agents from other branches....
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“Brilliant....”

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Apr 29,2019
Minithumbup
Christine Dales
Verity
By: 'Dan'
Apr 29,2019
5 people found
this helpful
Both Verity and Christine are great, they were very helpful and ensured everything was fast and easy. The move in happend really quick I can't fault my experience....
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“Excellent customer service...”

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Apr 09,2019
Minithumbdown
Tom
Fran
By: 'Robbo'
Apr 09,2019
5 people found
this helpful
I've been with ALE for almost 6 years now, and from the first day, I've been extremely happy with everything they have done for. Tom and Fran have been brilliant whenever I've had a query or a problem....
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“What an absolute delightful lady!...”

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Apr 02,2019
Minithumbup
Christine Dales
Verity
By: 'Rachel Steel'
Apr 02,2019
5 people found
this helpful
I absolutely loved Christine, she was so friendly, bubbly and funny! I felt comfortable around her, felt like I'd known her for years. Aside from being a delight to be around, she is also knowledgeable and professional. She also has lots of good, creative ideas ...
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“Fast and efficent service...”

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Apr 01,2019
Minithumbup
Christine Dales
Verity
By: 'Sophie'
Apr 01,2019
5 people found
this helpful
Very quick from start to finish, any questions that was asked were answered promptly. All staff friendly throughout the process...
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“Top Drawer...”

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Mar 31,2019
Minithumbup
Deborah
Angela
By: 'M J Davies'
Mar 31,2019
5 people found
this helpful
Excellent service, attentive and professional to the end from Debs and aided by Angela. Helped chivvy it along to with excellent liason with the solicitor! Thanks so much excellent work x...
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Comment on agent fees
I was the buyer but will ise to sell !
Was this helpful? Yes

“Excellent...”

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Mar 30,2019
Minithumbup
Christine Dales
Harold
By: 'KD'
Mar 30,2019
6 people found
this helpful
Christine was extremely professional. I didn't feel under pressure or rushed at all when viewing the property whereas with other estate agents I often have. She explained the buying process to me and I felt very comfortable with her....
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Comment on agent fees
Fairly priced
Was this helpful? Yes

“Great service...”

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Mar 29,2019
Minithumbdown
Christine Dales
Verity
By: 'Darren'
Mar 29,2019
5 people found
this helpful
Great service throughout. Highly professional and very efficient. Every step was explained in detail and every question we had was answered quickly...
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“Very attentive and helpful...”

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Mar 26,2019
Minithumbup
Deborah
Paul
By: 'Happyxdarrener'
Mar 26,2019
7 people found
this helpful
Paul, his wife and team are all very helpful. They put your mind at rest if you need any questions answering. Paul will go the extra steps needed to secure a mutual happy outcome....
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Comment on agent fees
Fee's are very fair for what work they do on your behalf.
Was this helpful? Yes

“Good experience...”

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Mar 26,2019
Minithumbup
Verity
Connor
By: 'Roy'
Mar 26,2019
6 people found
this helpful
100% on the ball. Polite, on time and knowledgeable about the product. In short a good experience. Kind regards Roy...
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“Fantastic from start to finish...”

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Mar 22,2019
Minithumbup
Verity
Paul
By: 'Jenna'
Mar 22,2019
7 people found
this helpful
Our experience with Ainsworth Lord estates has been very good, especially Verity she has been absoulty amazing from start to finish, she helped us so much with getting the property we wanted, she goes above and beyond to help and is always at the end ...
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Comment on agent fees
Good
Was this helpful? Yes

“Satisied Customer...”

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Mar 20,2019
Minithumbup
Deborah
Angela
By: 'David from Chorley'
Mar 20,2019
6 people found
this helpful
Having been involved in sales for over 40 years I do have a high threshold for customer satisfaction ..... Ainsworth Lord did not disappoint and I have to commend both Deborah and Angela for their very efficient, professional but equally as important, friendly way they managed my ...
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“Very helpful and professional from...”

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Mar 18,2019
Minithumbup
Verity
Paul
By: 'Blackburn gent'
Mar 18,2019
7 people found
this helpful
From first interview Verity dealt my son's queries in a very helpful and professional manner. This was followed up by telephone call to discuss moving in etc....
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Comment on agent fees
Satisfactory
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Staff picture Verity
(168)
Staff picture Tom
(5)
Staff picture Deborah
(91)
Staff picture Paul
(82)
Staff picture Fran
(5)
Staff picture Sally
(14)
Staff picture Connor
(21)
Staff picture Harold
(27)
Staff picture Sarah
(2)
Staff picture Lee
(1)
Staff picture Angela
(29)
Staff picture Christine Dales
(21)
Staff picture Ray
(4)
Staff picture Dewi
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ainsworth Lord Estates - In-House Complaints Procedure:

1. Ainsworth Lord Estates is registered with The Property Ombudsman Redress Scheme (and became a member of this scheme many years before it was compulsory for agents).
We aim to provide the highest standard of service to all of our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Paul Ainsworth-Lord and/or Deborah Ainsworth-Lord and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write to us in the first instance at the address below:

Deborah Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

3. Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by Paul Ainsworth-Lord at the address given below:

Paul Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

5. In the event that the final review as detailed above fails to satisfy your complaint, then you are at liberty to have the matter referred to The Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:40 AM 16/05/2019 by allAgents

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Branch - Darwen, Lancashire, Darwen, BB3