Aidan J Reed
Loughborough, LE11
2.5/5, 23 reviews
39% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
20% lettings fee satisfaction

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2024 allAgents People Awards


Latest Reviews

View all Reviews 23
1st Nov 2016
reviewed by 'John'
“Horrible experience. Landlord does not pay the energy bill, it falls on my name . I've contacted the agency for the ......”
25th Jul 2016
reviewed by 'AJR'
“AVOID AT ALL COSTS! If you want a lettings agency which is unorganised, avoids communication, demands last minute surprise documentation, ......”
21st Jan 2016
reviewed by 'Maisie'
“Very poor agents. As university students finding and then renting a house is a completely new concept, we had hoped ......”
17th Sep 2015
reviewed by 'Jeremy'
“THIS IS BOLLOCKS MARK, had loads of problems that were not sorted out. Poor service all round and mainly unhelpful ......”
11th Sep 2015
reviewed by 'Lucie'
“Extremely unprofessional from start to finish. Threatened court action in my name due to AJR failing to pay our all-inclusive ......”
10th Sep 2015
reviewed by 'Lucy'
“We took on this house from friends who lived in it before us and for some reason Aidan J Reed ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Aidan J Reed
100 Ashby Road
Loughborough
Leicestershire
LE11 3AF
01509 631120

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £217,000 £217,000
Lettings 0% 20% £300 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 4 13 2 0 1 0 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Horrible experience. Landlord does not pay the energy bill, it ......”

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Nov 01,2016
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By: 'John'
Nov 01,2016
0 people found
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Horrible experience. Landlord does not pay the energy bill, it falls on my name . I've contacted the agency for the past 6 months, however nothing has been done. (Constantly getting calls and mails from SPARK). No communication at all. Decent house, terrible agency + landlord . I would ...
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“AVOID AT ALL COSTS! If you want a lettings agency ......”

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Jul 25,2016
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By: 'AJR'
Jul 25,2016
0 people found
this helpful
AVOID AT ALL COSTS! If you want a lettings agency which is unorganised, avoids communication, demands last minute surprise documentation, lies to its customers (in writing), breaches it's own tenancy contract and BREAKS THE LAW, then AJR / The Student Lettings Company is the way to ...
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What agent could do to change your mind?
So bad, they didn't even charge us any agency fee. We were entirely un-referenced, potentially putting the landlord at risk.
Attached Filesnbsp;
Comment on agent fees
So bad, they didn't even charge us any agency fee. We were entirely un-referenced, potentially putting the landlord at risk.
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“Very poor agents. As university students finding and then renting ......”

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Jan 21,2016
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By: 'Maisie'
Jan 21,2016
1 people found
this helpful
Very poor agents. As university students finding and then renting a house is a completely new concept, we had hoped that AJR would help us at least a little bit. But apart from being very keen to get our original deposit money we heard barely ...
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“THIS IS BOLLOCKS MARK, had loads of problems that were ......”

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Sep 17,2015
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Ryan
By: 'Jeremy'
Sep 17,2015
2 people found
this helpful
THIS IS BOLLOCKS MARK, had loads of problems that were not sorted out. Poor service all round and mainly unhelpful staff...
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What agent could do to change your mind?
Was rubbish all year
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“Extremely unprofessional from start to finish. Threatened court action in ......”

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Sep 11,2015
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Ryan
By: 'Lucie'
Sep 11,2015
3 people found
this helpful
Extremely unprofessional from start to finish. Threatened court action in my name due to AJR failing to pay our all-inclusive bills, affecting my personal credit rating. Countless faults within the property that were not fixed, an example being that I didn't have any source of ...
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What agent could do to change your mind?
Read above!
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Comment on agent fees
Fees were average for the Loughborough area.
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“We took on this house from friends who lived in ......”

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Sep 10,2015
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Ryan
By: 'Lucy'
Sep 10,2015
3 people found
this helpful
We took on this house from friends who lived in it before us and for some reason Aidan J Reed took this as a chance to not fulfil part of their contract. The contract clearly states that the house to be cleared off rubbish before ...
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What agent could do to change your mind?
Actually done their jobs and helped those who lived in their houses. The only person worthwhile was the manager Ian but the rest I don't even know what they do, every time I ever rang no one answered and yet every time I went in, all four seats were occupied so what they do on a day to day basis is anyone's guess really Jade answered my emails with 'thanks for letting us know, we'll sort it out' but never did
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Comment on agent fees
The house was not worth the money, clearly it had been valued at that 4/5 years ago but without anyone up keeping or taking regular inventory of the state of the house it didn't drop to what it really was worth
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“You couldn't get a worse estate agent if you tried. ......”

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Sep 08,2015
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By: 'Loughborough'
Sep 08,2015
3 people found
this helpful
You couldn't get a worse estate agent if you tried. They aren't fit to run a stall at a car boot sale let alone an estate agents. NO ONE I know that has rented a house with AJR has had a good experience. From unjustly ...
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“Awful, incompetent and unprofessional company. Staff are useless and lazy. ......”

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Sep 08,2015
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Ryan
By: 'Lufbra'
Sep 08,2015
3 people found
this helpful
Awful, incompetent and unprofessional company. Staff are useless and lazy. Avoid at all costs- use the likes of EcoCare or Andrew Chell....
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“They are a joke of a company, failed to pay ......”

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Sep 06,2015
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By: 'lboro'
Sep 06,2015
3 people found
this helpful
They are a joke of a company, failed to pay our bills on an inclusive rent causing debt collectors to arrive. Failed to protect our deposits like we were promised. Left us with out a boilers for two weeks. Dont know any of my friends ...
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“We stayed in this flat as students and it had ......”

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Aug 27,2015
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Ian
By: 'Timothy'
Aug 27,2015
2 people found
this helpful
We stayed in this flat as students and it had many problems. This on its one didn't bother us too much, but the fact that AJR will just continually ignore you until you stop chasing things up is infuriating. We lived with a leaking shower ...
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“AJR Student Lets insist that they are positioned in the ......”

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Aug 10,2015
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Ian
By: 'Dan'
Aug 10,2015
7 people found
this helpful
AJR Student Lets insist that they are positioned in the market as ‘Loughborough's premier student lettings agency', but from my experiences as a tenant I am led to believe that this is far from the truth. Quite simply, I had a terrible experience letting a ...
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“Nick Hall in one word "superb" throughout a very stressful ......”

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Jul 30,2014
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Nick
By: 'Alison'
Jul 30,2014
0 people found
this helpful
Nick Hall in one word "superb" throughout a very stressful and difficult sale/purchase Nick took the lead to ensure that everything was completed on time. He went the extra mile doing things that our useless solicitor should if been doing. He was calm and ...
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“Absolutely awful service by the estate agents. The house was ......”

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Jan 27,2014
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By: 'Absolutely'
Jan 27,2014
5 people found
this helpful
Absolutely awful service by the estate agents. The house was filthy when we moved in and no recompense was made for that, even though they had paid £200 for a company to come and clean which they obviously hadn't done. Broken fences and walls and several ...
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“Just the right balance of professional and individual service offered. ......”

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Mar 25,2013
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Nick
By: 'Mrs'
Mar 25,2013
0 people found
this helpful
Just the right balance of professional and individual service offered. We sold our house within 2 weeks of it going onto the market and we also got the asking price! A big thanks and very well done Aidan Reed - especially Nick Parker and Richard Harrison....
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“We had a very positive experience with Aidan J Reed. ......”

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Feb 06,2013
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Ryan
By: 'Laura'
Feb 06,2013
0 people found
this helpful
We had a very positive experience with Aidan J Reed. They let our property extremely quickly and efficiently and with a rent price we were happy with. They were also very helpful when we needed a plumber sending out to our property. Ryan quickly solved ...
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“Aiden J Reed are a very professional and thorough company. ......”

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Feb 04,2013
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Ryan
By: 'Ashlea'
Feb 04,2013
0 people found
this helpful
Aiden J Reed are a very professional and thorough company. They think about the customer well, providing that they get the best possible accommodation suited to them and their needs. They are efficient in their work process, and deal with any queries quickly. Their staff ...
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“My student let property has been fully managed by Aidan ......”

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Feb 04,2013
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Ryan
By: 'Mrs'
Feb 04,2013
0 people found
this helpful
My student let property has been fully managed by Aidan J Reed for over 3 years. I am satisfied with their rental management services they are providing and happy to continue using them as my agent. They handle all aspects of the rental efficiently, I am ...
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“Agent had good knowledge on most details / questions asked about ......”

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Feb 03,2013
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Ryan
By: 'Rebecca'
Feb 03,2013
0 people found
this helpful
Agent had good knowledge on most details / questions asked about the property. Anything he was unable to answer, he found out and got back to us on. Agent was very helpful with contact as all tenants were not in loughborough when going through the application ...
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“I was impressed with the choice of houses that we ......”

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Feb 02,2013
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By: 'Helena'
Feb 02,2013
0 people found
this helpful
I was impressed with the choice of houses that we were shown- exactly what we were looking for and in the perfect area! I was surprised to see the variety and number of properties AJReed had to offer. Answered all questions we had and liaised ...
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“Very friendly and helpful in finding what was best available ......”

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Feb 01,2013
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Ryan
By: 'Lauren'
Feb 01,2013
0 people found
this helpful
Very friendly and helpful in finding what was best available for our needs and requests. Showed various properties within our price range, giving a good insight into the different properties available.Viewings were professional and well shown, covering everything we needed to know. Was able ...
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“I have no problem in recommending Nick Parker, he handled ......”

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Jan 30,2013
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By: 'Carol'
Jan 30,2013
0 people found
this helpful
I have no problem in recommending Nick Parker, he handled my transaction professionally and with a good out come. The property did have some issues around the buying process and Nick was able to sort them out with the builder well within my satisfaction....
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“This agent has to be the worst agent I have ......”

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Sep 27,2012
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By: 'Hazel'
Sep 27,2012
5 people found
this helpful
This agent has to be the worst agent I have ever come across. They have zero sense of customer service. They do not return calls, are unreachable, unprofessional, slippery & frustrating. To be honest it is hard to believe they are still in business. I am ...
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“...”

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Aug 08,2011
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By: 'Cameron'
Aug 08,2011
0 people found
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...
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What agent could do to change your mind?
Terrible service, rude in the meetings and uninformative. When the house was signed for, we received nothing afterwards, no letters sent out until the landlord had been notified by us and then he would complain, making them change their ways. Although they would still then be of no use, so obviously this lessons aren't being learnt. Do not use this company if you are letting in Loughborough, there are many other companies, so forget about this. Just because they have a nice website, nice shop, it doesn't mean service will be good. Disgusted.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Aidan J Reed, Loughborough LE11 3AF



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