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    josh springer
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    haroon Khan
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    Tazeem Khan
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    KHALIL
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    Daniel
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    Reading Berks
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    Elisa
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Adams Estates

66 Christchurch Road Reading
Berkshire
RG2 7AZ

01189 351616

Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Friendly enough staff however didn't show up for a second viewing. Ended up asking the students living there if we could look around. Quote unprofessional. Arguments also in the office while we were paying deposits. Reasonable fees. Everything explained well...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
A Decent agency with nice people working and nice location some small mistakes made but overall decent agency to choose...
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Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
This agency was really good and made good house recommendations. They were reliable and easy to communicate with. Well recommended...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Overall good service. Could work on being more professional as didn't show up to one of our scheduled viewings. Other than that service was good, will use again for next year....
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Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Going through Adam's estates has been quite easy and easy flowing. It was a fast pace proccess and easy enough. They showed us a bunch of different properties which suited what we required from them. One of the workers could have been more professional though....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
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Great help with secure a student home for next year. Everything is straight forward and an easy process to finding a nice house....
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Comment on agent fees
Decent agents fee
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
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Smooth contract signing which was good. Staff sometimes slow to deal with problems but no major problems. Friendly contract signing staff....
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Comment on agent fees
Good
Was this helpful? Yes
May 06,2016
Minithumbdown
By:
May 06,2016
1 people found
this helpful
Poor. We were trying to lease commercial property. Instantly hit with a demand for significant sum for doing a reference search. asked to spend between 3-5k on referral search etc, and all of this would be non-refundable, and provided no commercial contract over what services they provided for this money. We managed to speak to landlord directly, who left them as well/ They gave landlord false impression to landlord about our potential to lease property. I don't think they comply with l...
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Comment on agent fees
asked to spend between 3-5k on referral search etc, and all of this would be non-refundable, and provided no commercial contract over what services they provided for this money.
Was this helpful? Yes
Sep 30,2015
Minithumbdown
By:
Sep 30,2015
3 people found
this helpful
Where to start... House filthy and full of discarded items left by the previous tenants when we moved in beginning of July last year. Taps were running in one of the bedrooms, probably for months as there was a deep layer of limescale in the sink. Curtains ill-fitting and rail held together with sellotape. Toilets equally filthy. The freezer had a thick layer of ice so the drawers didn't fit. Two rooms had dirty/damaged mattresses - agents agreed these would be replaced a.s.a.p and the rubbis...
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Sep 28,2015
Minithumbdown
By:
Sep 28,2015
1 people found
this helpful
Absolutely rubbish excuse for a letting agency! Advertises themselves as student friendly but only interested in ripping off already in debt students as they are an easy target. Never answer phone calls or emails and when you walk in, you could stay in their tiny office for up to 4 hours with the staff clearly ignoring your existence and waiting for you to go away. First day there were so many problems such as: broken tumbledryer, leaking pipes, broken washing machine, missing room keys, damp, m...
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What agent could do to change your mind?
Where to start.... 1) answer emails 2) answer phone calls 3) check the house before allowing people to move in 4) clean the house before move in 5) fix the house before move in
Comment on agent fees
I wouldn't mind the fees if I was paying for what was sold to me in the first place, but I'm basically paying for a slum. Never use these people unless you like to be financially abused.
Was this helpful? Yes
Jul 28,2015
Minithumbdown
By:
Jul 28,2015
3 people found
this helpful
We took up a tenancy with Adams Estates on the 1st July 2014. As new tenants, we were almost completely unaware of what it is like to rent a house, especially as a student, and I can safely say that my the first experience of renting was a complete and utter disaster. Never before have I had to spend so much time chasing up a 'professional' agency. We were consistently ignored by email, and regardless of the number of phone calls that I and my fellow tenants made nothing was solved (at least not...
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Apr 26,2015
Minithumbdown
By:
Apr 26,2015
2 people found
this helpful
I actually have no words in how horrible this estate agent is! Like there are some staff who are not bad and helpful but some are just rude and horrible will never ever recomend this agency. They are always quick to take your money but horrible customer service....
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Jul 16,2014
Minithumbdown
By:
Jul 16,2014
3 people found
this helpful
Awful. I am a student and have dealt with three different estate agents now during my time at university but I can honestly say Adams were the worst company I have had the unfortunate luck having to deal with. Their communication skills match that of a chimp. I would have to send at least two or three emails before I got a response. The only employee I have praise for is Daniel and Melissa who would occasionally reply. Our designated agent tazeem however never contacted us or replied, and when...
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What agent could do to change your mind?
Answer the emails? Be a little more accommodating and get the paperwork and maintenance issues sorted in a timely manner.
Comment on agent fees
The fees would be fair if the agency did anything. But they could reply to an email and rarely got back to us.
Was this helpful? Yes
Jul 16,2014
Minithumbdown
By:
Jul 16,2014
3 people found
this helpful
Throughout the duration of our tenancy we have been consistently ignored by the staff at Adams Estates. Our tenancy began on 1st July, and we moved into the property on this date. However, we received our first contact from Tazeem Khan (our "property manager") on 22nd August, nearly 2 months after moving in. After arranging to visit the Wokingham road office to sign our contracts, we were turned away because they had not prepared them for us, despite having 2 weeks notice. We were cont...
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Jun 12,2014
Minithumbup
By:
Jun 12,2014
1 people found
this helpful
I am very pleased with the excellent customer service and aftercare that was provided by namely Haroon Khan. A polite and attentive gentleman that helped make my tenancy a smooth operation. Many Thanks!...
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May 28,2014
Minithumbup
By:
May 28,2014
0 people found
this helpful
Peter Clark was very active and supportive throughout the conveyancing period till completion. He followed up and help chased the solicitors who were dragging their feet for no reason. Peter is a committed and dedicated professional....
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Nov 26,2013
Minithumbup
By:
Nov 26,2013
0 people found
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I rented a house in Earley but some important post was sent to this address. Natasha followed up on my query regarding this and I am pleased to say that I have now received this. I was impressed and pleased that although I am no longer a tenant with Adams that she went our of her way to contact me and put me in touch with the new tenants. Thanks Natasha...
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Nov 17,2013
Minithumbup
By:
Nov 17,2013
4 people found
this helpful
Terrible. This company is one of the worst Estate Agents I have ever come across. Very very quick to demand and take your money, but very slow to react to questions/issues with the property. Lack of communication and behind my back, very rude. When we moved into the property (rent) it was in a state which was not suitable to be lived in. Very dirty, smelly and needed urgent paint and repair. We sent a number of letter to Adams Estates and followed the terms of contract when doing so. They did no...
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Nov 11,2013
Minithumbdown
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Nov 11,2013
3 people found
this helpful
Hi I rang up adams estates to view a property which I had seen on there ad on the Internet. A booking was arranged to view the property the next day which I attended. I was told I could take the property. I waited for a phone call from Tazeem Khan but he never got back to me it has been 3 months now. But what I found out later he gave the property to someone else just because I was a different race and they were the same race as him. I found they are a very racist agency as I am not the only vic...
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Sep 27,2013
Minithumbdown
By:
Sep 27,2013
5 people found
this helpful
The worst estate agent I have come across. Despite being forced to sign a 12 month contract the property was uninhabitable for the first three months due to on going works, Adams Estates refused to offer any sort of refund, it was only after a strongly worded letter that we were refunded half of the first three months rent. In all there staff were agressive, unreliable and deceitful. The contracts you have to sign are the most complex contracts I have ever seen which are effecitvely designed ...
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Was this helpful? Yes
May 20,2013
Minithumbdown
By:
May 20,2013
4 people found
this helpful
After pursuing a career within Property and Surveying, it is \'professionals\' like Adams Estates\' that make me cringe further when being compared to an Estate Agent. These people are nothing but incompetent, useless, unprofessional, aggressive and rude. I was phoned after signing my current tenancy, and DEMANDED that I write out 12 Months Cheques for rent in advance! Something which is completely unheard of and wasn\'t mentioned within the tenancy agreement. The agent from Adams estates was ag...
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May 02,2013
Minithumbdown
By:
May 02,2013
3 people found
this helpful
Even though, when me and my girlfriend asked to view the property we specifically said that we would need to stay there for at least a year and a half, due to her academic responsibilities, they are now kicking us out. I noticed on the contract it mentioned a 4 month contract and I questioned this saying that I would need it for a lot longer the sales man told me that it was a minimum of 4 months and that we would be free to move out at a months notice after those 4 months had been done, which w...
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Apr 29,2013
Minithumbdown
By:
Apr 29,2013
7 people found
this helpful
These estate agents, though projecting a good image onto the market, are all about the image and nothing about the service. Quick to take the money, not so quick to do anything else. I will give my experience below, but as short summary as estate agents, they know little of the properties they are told to manage, appear to cut every corner possible in furnishing and managing the property. They are difficult to get a response out of, even if it is urgent, with their customer service in need of se...
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What agent could do to change your mind?
Improved customer service, spent the time reading up on the properties and done the job with little hassle.
Was this helpful? Yes
Apr 14,2013
Minithumbdown
By:
Apr 14,2013
4 people found
this helpful
Avoid this agency if you possibly can! They were completely disorganised, sometimes turning up late for house viewings and other times not at all, and the information they gave us at meetings never corresponded with their website. Finally after weeks of messing about we put a holding deposit on a house - only to find out over a month later (because we happened to speak to the current tenants) that the house wasn\'t even available and they weren\'t moving out! Adams had completely messed up their...
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Feb 16,2013
Minithumbdown
By:
Feb 16,2013
2 people found
this helpful
GROSSLY INCOMPENTENT. I moved out of my house share today, handed back my keys when they opened, left some forwarding contact info and drove to my new address. I then had calls from the landlord saying Adams estates had not passed on my rent cheques for the past month, I spoke to them and they had LOST it. Not only that but they attempted to get me to pay for TWO months rent instead. I managed to sort the problem one on one with the landlord only to get a call a few hours later from Adams ...
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Oct 23,2012
Minithumbup
By:
Oct 23,2012
0 people found
this helpful
Very happy with my dealings with Adams, used them for renting out student houses when in both my second and third year, they managed to sort out a house for us in the second year with 6dbl rooms! No issues in getting deposits back...
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Oct 03,2012
Minithumbdown
By:
Oct 03,2012
4 people found
this helpful
Firstly put up \'to let\' signs over the Christmas holidays stating that it was a \'student house\'. Advert for burglary?! Begrudgingly took it down when we demanded action. Would not give my parents receipts for deposit/ rent paid until pestered. The biggest problem was in getting our deposit back. They offered nothing, but waited until we contacted them. I phoned every day for a week and both KHALIL and DANIEL were always out when I asked, or not the right person, blah blah blah. Some spurious...
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Was this helpful? Yes
Sep 12,2012
Minithumbdown
By:
Sep 12,2012
2 people found
this helpful
I think it\'s safe to say all letting agents are useless, but these ones stood out from the useless bunch. After taking our deposit on a place they realised it had already been let. Although it was promptly returned, this was obviously a massive inconvenience. When we were subsequently looking at other places, they were apparently unable to give us any reduction in their fees to reflect this, needless to say we didn\'t let with them in the end....
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What agent could do to change your mind?
They could have been a lot more efficient to start with and failing that changed their agent fees to reflect problems and inconvenience caused.
Was this helpful? Yes
Mar 07,2012
Minithumbup
By:
Mar 07,2012
0 people found
this helpful
Tazeem was very thorough whenever I had dealings with him. When asked to fix any problems he dealt with them efficiently and quickly. He was very helpful and friendly at all times....
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Feb 22,2012
Minithumbup
By:
Feb 22,2012
1 people found
this helpful
Adam's Estates provided a very good and efficient service, for first time tenants. Would highly recommend them to other students looking to move into houses....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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1 0 14 16 0 0 0 0 1 3
josh springer - upload your photo josh springer
0 reviews

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haroon Khan - upload your photo haroon Khan
1 reviews

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Tazeem Khan - upload your photo Tazeem Khan
4 reviews

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KHALIL  - upload your photo KHALIL
1 reviews

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Daniel  - upload your photo Daniel
2 reviews

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Reading Berks - upload your photo Reading Berks
2 reviews

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Elisa  - upload your photo Elisa
1 reviews

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