• claim your profile
    Victoria Whipps
  • claim your profile
    Julie Sargeant
No description available.
Acres Estate Agents

74 Walsall Road, Four Oaks, Sutton Coldfield
West Midlands
B74 4QY

0121 323 3088

Aug 06,2013
Minithumbdown
By:
Aug 06,2013
4 people found
this helpful
If you want to have to chase basic things like your statement and rent every month then Acres are the ones for you. All work quoted for at the premises goes to the same firm and always comes back very expensive, fence job quoted at £ 400 plus eventually organised by myself for £ 150. And don\'t dare question its quality once it is done.I\'m sure acres are great if you are a tenant however if you are a land lord honestly don\'t bother they are not interested in what you have to say....
read full review
Was this helpful? Yes
By: barnesy1977
Feb 14, 2015
View all comments (2)
Acres response to this review states "We always try to source the best possible quotes for our clients and where possible obtain two quotes.". From personal experience as a tenant of theirs, this is absolutely rubbish. We didn't once have 2 quotes carried out for any single job that was carried out at the property in 15 months (and there were alot jobs carried out unfortunately). Most notably was when a company came around to repair electric gates and quoted £600 for a new circuit b....
Apr 05,2013
Minithumbdown
By:
Apr 05,2013
3 people found
this helpful
After paying over £2100 admin fees, credit cheaks, deposit, 1st months rent and paperwork fee if we phoned to ask for things to be done in property ie damp she\'s say it was lifestyle damp after replacing 2 cots, 3 single beds and 2 double beds all brand new and ended up damp they finally got a surveyer out who did not look at damp just looked at his clip board after another 6 weeks and me phoning office yet again she said to me he agreed with me. I also phoned in sept to say the floor was...
read full review
Was this helpful? Yes
By: ACRES
Feb 06, 2015
View all comments (1)
I have to address the comment relating to the admin fees being £2100. This figure includes the rent and deposit which was the majority of the charge mentioned. Unfortunately, we have a number of tenants who contact us regarding damp in their property. We have found that due to lack of ventilation and insulation this is the main cause of black spot mould. We always investigate this and advise tenants the best way to eliminate this in the property to enable them to live comfortably. It....
Jun 04,2012
Minithumbdown
By:
Jun 04,2012
2 people found
this helpful
Their only interest is to let the property and get the commission. They did lie about maintenance work that they said the landlords would carry out but never did. They also put in the inventory a washing machine that wasn\'t there at the time. They always side the landlord regardless if right or wrong because, as stated by themselves, "the landlord is the client". On top of that they do have a very patronising attitude borderline unrespectful. Definitely I will never use them again. A...
read full review
Was this helpful? Yes
By: Tiziano
Feb 20, 2015
View all comments (2)
I am afraid that the information stated by the agent is wrong, the tenancy was fully managed by ACRES Lettings and I am actually shocked that it has taken them 3 years to reply to my review.....
Apr 23,2012
Minithumbdown
By:
Apr 23,2012
3 people found
this helpful
Acres Lettings charges extremely high fees for the poor quality of service they provide. They charge the highest fees in the area and you would expect first class service for that money. Just to mention a few examples: the inventory lacked detail and was "extremely" inaccurate, the utility bills were incorrectly transferred and I did not get to see the tenancy agreement until the day I moved in. Whilst they have been appointed to manage the property, they do very little to solve proble...
read full review
Was this helpful? Yes
By: dipz946
May 08, 2012
View all comments (1)
Absolutly terrible. The staff are all 2 faced, and definatly dont have the customers best wishes, as they should. We bought a house, they did not help us negotiate, lied to us about how long the house had been vacant for and the state of heating etc. they know we had children and only 2 days to move in, but do decency at all. we moved in to be landed with a £2500 bill, for the electric work, boiler work and huge water leaks in the bathroom and kitchen. They lied outright. would never use ag....
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 3 0 0 0 0 0 0
Victoria Whipps - upload your photo Victoria Whipps
1 reviews

About Victoria No description set View full profile
Julie Sargeant - upload your photo Julie Sargeant
1 reviews

About Julie No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Acres Estate Agents, Sutton Coldfield B74 4QY

Branch rankings



Opening hours


Find the Best Agent to
Buy, Sell or Rent Property