The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.8/5, 28 Reviews
54% Recommended
75% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
60% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75.00% | 100% | £479,995 | £479,995 |
| Lettings | 0% | 60% | £925 | £1,400 |
Acorn Group Estate Agents
153 High Street, London, Greater London
SE13 6AA
020 8852 4455





By : 'Sammy'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SE13
I really had a bad experience and regret rent from acorn I will never recommend acorn to even my pet in terms issue of maintenance they don't care and lack of empathy about people living in there property all they care is money if you have issues in the house and you complain they won't ... Read Full Review
By : 'Caroline'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE13
Very helpful throughout a stressful sale process. Continually chased our buyer to try and speed things up and kept us... Read Full Review


By : 'Claudenise'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : SE13
I just moved into my rented place and Acorn Team has been a real support. I would like to thank you Mantas and Katrina for your brilliant... Read Full Review


By : 'Sarah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE6
Jack worked extremely hard to complete this very complicated sale. He was very hands on being able to communicate with the solicitors involved which also included a lease extension. He kept me frequently updated, sometimes on a daily basis. It was due to him that the sale actually happened after a ... Read Full Review

By : 'Tenant'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SE8
I've been letting via Acorn since 2012 and my experience with them so far has been good. I moved into a newly built property and when my oven exploded (manufacturer error) it was fixed within 3 days. They do regular inspections of the flat and when I've had issues with repairs needed etc they've... Read Full Review
See above about the comment on annual contract renewal.
By : 'SK48'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SE13
Terrible experience. The agents are unreliable, rude and provide you with misleading information. They also bombard you with emails and text messages without any option to opt out! Stay away from this... Read Full Review


By : 'Unhappy'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : SE15
I've been using estate agents for over 10 years in London and have never been served such poor service. They forced us to pay a cleaning fee because we had a cat and then charged us more for cleaning because we had a cat at the end of the tendency. The clean cost £180 and it was of very poor... Read Full Review
See above
Clean was to expensive for the poor quality


By : 'Ashley'
Services : Sales( As a Vendor )
Sold price : £479995
Would you recommend ? : Yes
Postcode : SE13
I could not be happier with the way my sale was handled by Acorn. Initially I had 4 valuations of similar values but found Acorn to be most professional and enthusiastic to market my property. I was not dissapointed as all promises were delivered including a sale at the asking price. Even when Jack ... Read Full Review

By : 'Never'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SE13
I put my property up for sale with Acorn Lewisham which turned out to be a nightmare. First all though I wasn't keen, they persuaded me to have an open day which no customers turned up to. (even though they promised me there would be at least twenty people for the viewing). Complete waste of time! ... Read Full Review
Acted more professional. I think the sales rep needs more training especially in communication.
By : 'TJ'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DA17
Very frustrating experience dealing with Acorn. The property was not cleaned as promised, and as it had been empty for a while, things had started to go mouldy. The only reason I didn't have to move into a mouldy flat was the flexibility and efficiency of the cleaning company in agreeing to come... Read Full Review
I recognise that problems arise sometimes - when issues arose, Acorn could have acted to resolve them quickly. This did happen with an issue on move-in day with the boiler - but only due to the efficiency of the maintenance company. I don\'t feel Acorn themselves have put any real effort into rectifying any of the problems that they have created.
By : 'Acron'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE8
Horrible and stressful experience, even if you like the property please do not rent through acron. the property was for £1000 for unfinished I offer £1050 to give me fully furnished flat in May 2012. Firstly, the Admin work was not completed by the move in date. hence I was not given keys on the... Read Full Review

By : 'Upset'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DA17
Renting with corn has been the worst experience I have had in London to date!! I loved my flat when I saw it but from the very begining acorn were unreliable. We had to show ourselves around the property and after we had signed and paid the deposit acorn were still letting people view it!! After we ... Read Full Review

By : 'L'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE13
My experience was Acorn was a good one which I attribute to the responsiveness of Kathleen Milne in addressing whatever issues arose and doing what I believe was utilizing her best efforts to get directives from landlord and actioning as... Read Full Review
By : 'Olivia'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE13
Our experience of Acorn has been absolutely terrible from the beginning. It started with turning up at the property twice for viewings and the tenant wasn't expecting us (Acorn had confused the the day in the text message the first time). Acorn would "lose" documents that we emailed... Read Full Review
By : 'VERY'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE13
I have rented properties via lettings agents for many years. This is my first time with ACORN, and this has been my WORST experience ever. They have been very inefficient in dealing with a rental application- after promising a fast and efficient service (and happily taking £350 pounds,... Read Full Review
By : ACORN SUCK
21 Jun 2013Acorn are by far the worst estate agency I have ever had the misfortune to deal with. |As a landlord I would advise both landlords and tenants to avoid having to deal with them at all costs. Their...

By : 'BF'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I am delighted to inform that after a long disappointing experience with the previous agents managing my property finally the present property manager (Ms Katie McGill) had responded to my inquiries with diligence and pleasantly. To retain clients at Acorn this way of treatment should be encouraged ... Read Full Review

By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
We highly recommend Michelle Palmer for her excellence and dedication in her work. Since Michelle took over the management of our property, we are thrilled with her assistance. Michelle has a polite and happy manner about her and her dedication in getting the job done, is always a pleasure working... Read Full Review


By : 'JOHN'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I found all the staff helpful, professional and courteous. In particular I was most impressed with the professionalism of Kathy and Samantha. Queries were delt with promptly, problems sorted and if they couldn't take my call when I rang they rang me back at the first... Read Full Review
By : 'M.'
Services : Letting( As a Owner )
Would you recommend ? : Yes
We have been dealing with Gemma for some time now as our Property Manager and has found her to be very prompt in comming back with solutions to various our queries, etc. This was very evident during the recent change of tenancy where she handled it very efficiently. We had problems with the old... Read Full Review

By : 'Peter'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I've been in the property for a few months now and anything that has needed doing has been dealt with promptly and courteously by Michelle. When the drain was blocked outside and the front garden was being flooded with foul smelling water she got Thames Water round the same day. She has also got ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 10/19/2022, 10:37:04 AM by allAgents