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    CRAIG JACKSON
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    Kathleen Milne
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    gemma denvir
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    Karl Thomas
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    Katherine Milne
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    Michelle Palmer
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    Katie McGill
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    Natalie Miller
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    Martin Clark
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    Katie Miller
No description available.
Acorn - New Homes

30-32 Peckham Rye Peckham, London
Greater London
SE15 4JR

020 7771 6777

Nov 05,2013
Minithumbdown
By:
Nov 05,2013
1 people found
this helpful
Dreadful experience dealing with Acorn while trying to buy a share of freehold flat. Had offer accepted under the condition that the lease would be extended. Vendor and agent ignored questions and instructions on lease length for two months, then agent phones to ask about progress. When told we would not be buying it without lease extension (as per legal advice and mortgage availability) said that the vendor wouldn\'t be extending the lease, then put the property back on the market while expecti...
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What agent could do to change your mind?
Be honest and responsive throughout the process, not undermine our solicitor
Was this helpful? Yes
Oct 21,2013
Minithumbdown
By:
Oct 21,2013
3 people found
this helpful
Seriously. Do not ever rent with this company. They are ridiculous. I am a current tenant; firstly my move in requirements have not been met, my flat is damp and wet, I have had a carbon monoxide scare and the agents are idiotic. I cannot stress how much stress this company have put on me and my partner. The property was a state when we moved in, the builders have left sh*t everywhere. I currently have a bag of cement in my back garden. Despite sending emails, leaving messages and phoning ...
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What agent could do to change your mind?
-be a bit more considerate to people\'s situations - have a better attitude - be more organised - have communication training because non of your staff seem to know how to communicate. - be better property managers. (my property had a hole in the roof and damp everywhere on move in) you claim to not have known about the damages. - my flat was a shit hole when I arrived. CLEAN YOUR PROPERTIES.
Was this helpful? Yes
Aug 20,2013
Minithumbdown
By:
Aug 20,2013
1 people found
this helpful
Terrible and pushy agent. We went to see a flat as prospective buyers. Firstly, the agent (without telling me) had booked me in for a block viewing. When I am wanting to spend hundreds of thousands of pounds, I find this to be extremely rude and poor cusomer service. Alas, it is a well known estate agent pressure tactic. Secondly, the agent showing us around had absolutely no knowledge of what he was selling. I asked about a) service charge b) the length of the lease c) what w as included...
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Was this helpful? Yes
Nov 21,2012
Minithumbup
By:
Nov 21,2012
0 people found
this helpful
I have dealt with both Kathleen and Karl as both landlord and tenant. They have always been polite and professional, naturally I am very worried person but my fears were dealt with impeccably. I have used agents before and not had a bad experience but what I can say is I have dealt with this dynamic duo and they set themselves apart from anyone else in SE15. I recently rented a property with Karl and dealt with Kathleen at head office for both my property and the one I rent. I must say I have...
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Was this helpful? Yes
Nov 04,2012
Minithumbup
By:
Nov 04,2012
0 people found
this helpful
Wow what a difference in Acorn this year! There have been many trials and tribulations during my the past 11 years. My point of contact has always been via Peckham Rye Branch. So, you can imagine I have dealt with many agents during this time. I am very pleased to say that Karl Thomas has without any doubt been the most helpful and professional, even persuading me this year to opt for a trial period of having my property managed. So we will see how that goes! He has gone the extra mile, h...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 1 0 0 0 0 0 2
CRAIG JACKSON - upload your photo CRAIG JACKSON
2 reviews

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Kathleen Milne - no image available Kathleen Milne
property manager
8 reviews

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gemma denvir - upload your photo gemma denvir
3 reviews

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Karl Thomas - upload your photo Karl Thomas
2 reviews

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Katherine Milne - upload your photo Katherine Milne
2 reviews

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Michelle Palmer - upload your photo Michelle Palmer
4 reviews

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Katie McGill - upload your photo Katie McGill
2 reviews

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Natalie Miller - upload your photo Natalie Miller
1 reviews

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Martin Clark - upload your photo Martin Clark
1 reviews

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Katie Miller - upload your photo Katie Miller
2 reviews

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