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Acorn - New Homes

153 High Street Lewisham, London
Greater London
SE13 6AA

020 8852 4455
Website not available

Properties for Sale
Properties to Rent

Feb 24,2017
Minithumbup
By: 'Tenant'
Feb 24,2017
0 people found
this helpful
I've been letting via Acorn since 2012 and my experience with them so far has been good. I moved into a newly built property and when my oven exploded (manufacturer error) it was fixed within 3 days. They do regular inspections of the flat and when I've ...
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Comment on agent fees
See above about the comment on annual contract renewal.
Was this helpful? Yes
Dec 15,2014
Minithumbdown
By: 'Unhappy tenant'
Dec 15,2014
2 people found
this helpful
I've been using estate agents for over 10 years in London and have never been served such poor service. They forced us to pay a cleaning fee because we had a cat and then charged us more for cleaning because we had a cat at the ...
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What agent could do to change your mind?
See above
Attached Files
Comment on agent fees
Clean was to expensive for the poor quality
Was this helpful? Yes
Dec 08,2014
Minithumbup
By: 'Ashley'
Dec 08,2014
0 people found
this helpful
I could not be happier with the way my sale was handled by Acorn. Initially I had 4 valuations of similar values but found Acorn to be most professional and enthusiastic to market my property. I was not dissapointed as all promises were delivered including a ...
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Was this helpful? Yes
Sep 11,2014
Minithumbdown
By: 'Never Acorn Again'
Sep 11,2014
3 people found
this helpful
I put my property up for sale with Acorn Lewisham which turned out to be a nightmare. First all though I wasn't keen, they persuaded me to have an open day which no customers turned up to. (even though they promised me there would be ...
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What agent could do to change your mind?
Acted more professional. I think the sales rep needs more training especially in communication.
Attached Files
Was this helpful? Yes
Dec 01,2013
Minithumbdown
By: 'TJ'
Dec 01,2013
0 people found
this helpful
Very frustrating experience dealing with Acorn. The property was not cleaned as promised, and as it had been empty for a while, things had started to go mouldy. The only reason I didn\'t have to move into a mouldy flat was the flexibility and ...
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What agent could do to change your mind?
I recognise that problems arise sometimes - when issues arose, Acorn could have acted to resolve them quickly. This did happen with an issue on move-in day with the boiler - but only due to the efficiency of the maintenance company. I don\'t feel Acorn themselves have put any real effort into rectifying any of the problems that they have created.
Attached Files
Was this helpful? Yes
Aug 03,2013
Minithumbdown
By: 'Upset and overheated'
Aug 03,2013
0 people found
this helpful
Renting with corn has been the worst experience I have had in London to date!! I loved my flat when I saw it but from the very begining acorn were unreliable. We had to show ourselves around the property and after we had signed and ...
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Was this helpful? Yes
Jul 18,2013
Minithumbup
By: 'L Hamilton'
Jul 18,2013
0 people found
this helpful
My experience was Acorn was a good one which I attribute to the responsiveness of Kathleen Milne in addressing whatever issues arose and doing what I believe was utilizing her best efforts to get directives from landlord and actioning as required....
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Was this helpful? Yes
Feb 04,2013
Minithumbdown
By: 'Olivia'
Feb 04,2013
2 people found
this helpful
Our experience of Acorn has been absolutely terrible from the beginning. It started with turning up at the property twice for viewings and the tenant wasn\'t expecting us (Acorn had confused the the day in the text message the first time). Acorn would "...
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Was this helpful? Yes
Nov 21,2012
Minithumbup
By: 'JOHN McALLISTER'
Nov 21,2012
0 people found
this helpful
I found all the staff helpful, professional and courteous. In particular I was most impressed with the professionalism of Kathy and Samantha. Queries were delt with promptly, problems sorted and if they couldn\'t take my call when I rang they rang me back at ...
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Was this helpful? Yes
Nov 16,2012
Minithumbup
By: 'Julie'
Nov 16,2012
0 people found
this helpful
I rented a property from Acorn recently. It is the first property that I have rented and I must say that I was extremely happy with the service that I received. Michelle Palmer dealt with me and she phoned or emailed me regularly informing me ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 25% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £479,995
  • Max: £479,995

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 3 4 1 0 0 0 0 1

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Acorn - New Homes, London SE13 6AA

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