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    CRAIG JACKSON
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    Kathleen Milne
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    gemma denvir
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    Michelle Palmer
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    Katie McGill
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    Glen Maher
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    Johnathan Mook
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    Louis French
No description available.
Acorn - New Homes

58 London Road Forest Hill, London
Greater London
SE23 3HF

020 8333 5080
Aug 21,2017
Minithumbdown
By: 'Tinks18'
Aug 21,2017
0 people found
this helpful
We had an awful experience with Acorn when purchasing a house - it's clear that they represent the seller's needs 100%, with no regard for the buyer. We found Acorn to be unnecessarily aggressive and meddling into matters that our solicitors were already managing perfectly fine. It was so clear that all Acorn cared about was earning its commission asap and they'd do anything to reach that goal. Acorn would only contact us if it was something they wanted - when we had a question, we were often ig...
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Was this helpful? Yes
Aug 09,2017
Minithumbup
Louis French
By: 'Monica'
Aug 09,2017
0 people found
this helpful
I have had a brilliant service buying my new flat and felt very much looked after by Louis through what turned out to be a very stressful time! Louis was a brilliant communicator, very honest, kept me up to date regularly and always returned my calls, which I very much appreciated. I would recommend Acorn Forrest Hill to anyone trying to buy or sell a property....
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Comment on agent fees
NA
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Feb 24,2017
Minithumbup
laura costa
By: 'UPPY'
Feb 24,2017
0 people found
this helpful
really helpful and informed professional service, I was advised fully of all the requirements, regulations etc., they made it as simple as possible to go ahead and let my property....
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Comment on agent fees
0k
Was this helpful? Yes
By: Andrew Roberts
Feb 24, 2017
View all comments (1)
Thanks "uppy" for your comments. Glad you were happy with the service provided. Andrew ...
Oct 06,2014
Minithumbup
Johnathan Mook
By: 'Miss Ngo'
Oct 06,2014
1 people found
this helpful
I had 5 agents that came to value my property in SE23 and several undervalued it by over £30k, one got lost and came with no information pack and the other tied you in a contract for too long. I decided to go with my instinct and went with Acorn and I am extremely pleased I did so. With all property transactions there are always issues that arise. As we were in a chain we had many throughout the sale. Johnathon Mook was absolutely brilliant. He always kept me updated and advised me what...
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Was this helpful? Yes
Apr 30,2014
Minithumbdown
Irfan Pecaj
By: 'Mauricio'
Apr 30,2014
0 people found
this helpful
I'm letting my flat through Acorn for 4 years now as I am overseas. The first tenant stayed for 3 years, acorn only checked the property twice during those 3 years when they told us they would do a check every 6 months. When the tenant left, every potential tenant that came to view the flat said the flat was dirty and smelly. When the flat was finally let the new tenants complained there was rubbish under the beds and behind the appliances and when I asked the agent why they never told me s...
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What agent could do to change your mind?
Do what is expected from them, only that.
Attached Files
Was this helpful? Yes
Jan 22,2014
Minithumbdown
Alex
By: 'PRIVATE'
Jan 22,2014
0 people found
this helpful
We used Acorn to assist us in letting our property. Alex was incredibly unprofessional and we would warn others to be aware of his "sales pitch". He did initially find us tenants (after a long period), but those tenants did not match what we understood he said they were like (they were smokers and had children). Alex had said that the management team were going around to check the property (as required under the terms of the contract). After a short period of time, the tenants just lef...
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Nov 27,2013
Minithumbup
Glen Maher
Johnathan Mook
By: 'Happy SE23 Buyer'
Nov 27,2013
0 people found
this helpful
I am not usually one to write reviews, positive or negative, but after having such a great experience with Acorn at Forest Hill, I feel the need to let people know about their exceptional customer service. From the outset, I found Acorn professional and easy to deal with; especially compared to other local agents I had been unfortunate enough to have to deal with. Jonathan Mook was excellent, always keeping me up to date on the market and showing me exactly the type of properties I had asked for...
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Aug 19,2010
Minithumbdown
By: 'Blondie Lou'
Aug 19,2010
5 people found
this helpful
Acorn are tragically terrible. They appear to be proactive and accommodating when you're looking for a house but as soon as you're signed up and you need help or support they never answer the phone. If something has broken down or is flooding etc you'd better be good at DIY because they take forever to get things fixed for you. Their administration is awful and considering the extortionate charges they charge, you would expect them to be able to at least provide this kind of support well. The...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £315,000
  • Max: £315,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 2 0 1 1 0 2 1 0 0
CRAIG JACKSON - upload your photo CRAIG JACKSON
2 reviews

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Kathleen Milne - no image available Kathleen Milne
property manager
8 reviews

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gemma denvir - upload your photo gemma denvir
3 reviews

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Michelle Palmer - upload your photo Michelle Palmer
4 reviews

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Katie McGill - upload your photo Katie McGill
2 reviews

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Glen Maher - upload your photo Glen Maher
1 reviews

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Johnathan Mook - upload your photo Johnathan Mook
2 reviews

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Katie Miller - upload your photo Katie Miller
2 reviews

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Alex  - upload your photo Alex
1 reviews

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Irfan Pecaj - upload your photo Irfan Pecaj
1 reviews

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laura costa - upload your photo laura costa
1 reviews

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Louis French - upload your photo Louis French
1 reviews

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Awards won by Acorn - New Homes, London SE23 3HF

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