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Acorn - New Homes

118 Bermondsey Street London Bridge Bermondsey, London
Greater London
SE1 3TX

020 7089 6565
Website not available

Properties for Sale
Properties to Rent

Oct 09,2017
Minithumbdown
By: 'MarkB'
Oct 09,2017
1 people found
this helpful
I would strongly advise anyone looking to rent to avoid these cowboys. The lady, Endija, who showed us round our house had absolutely no idea about the place, she couldn't tell me anything about the gas/electric, what boiler was in place, she didn'...
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Comment on agent fees
Bad - the agency fees where around £200 from what I can remember, and I think we got aboslutely nothing for our money, other than the printing of the contract. Also had a very expensive check in and check out cost, as well as a scandolous cleaning fee. Avoid at all costs.
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By: Andrew Roberts
Oct 17, 2017
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Firstly, I am very sorry to hear about your experience with our London Bridge office. We pride ourselves in providing all our clients with excellent service from start to finish and so to hear this is disappointing. I will be speaking to the individuals concerned and will come back to you once I have investigated the details. With regards to fees, you should have been presented with a statement of accounts before committing to the offer, which highlights all fees associated with the tenancy. ...
Jun 22,2017
Minithumbdown
By: 'Drummanmatt'
Jun 22,2017
2 people found
this helpful
Where to begin? Forced to pay an end of tenancy cleaning fee way in excess of the market rate before I could sign a tenancy agreement. Chasing me for a decision on whether to extend my lease another year 3 months before it ended. Turning up ...
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Comment on agent fees
A rip off. Not value for money (from the tenant or landlord side)
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By: Andrew Roberts
Jun 22, 2017
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Hi Matt, As a follow up to this, I have found your details now and can see that the Landlord DID instruct us to relet the property, which we have successfully done. I have also seen copies of numerous emails between you and our branch at London Bridge where appointments and timings were confirmed and you acknowledged. Again very happy to discuss this in detail with you and can confirm that your deposit return was authorised yesterday. Regards Andrew ...
Jun 28,2015
Minithumbdown
By: 'Annoyedandnowpoor'
Jun 28,2015
2 people found
this helpful
- 2 days before moving in, were told that their 'calculation' of the deposit was incorrect and as a result we had to pay an extra £300 to cover their mistake (despite having a formal signed agreement stating the amount we agreed to pay) - as far ...
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What agent could do to change your mind?
Could actually work out how much the deposit was before signing an agreement of offer with us. Although I thought that would be a standard. Could not ask everything of us the day before we had to move in with the threat of delaying the move. Could have spelt my name right. Most importantly, can give us back our bloody money.
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Comment on agent fees
Made us pay ‚£300 extra with no warning, no idea why we paid any form of admin fee given that they couldn't get our names right and couldn't get us a tenancy agreement until the day before we moved. No idea why they got any profit at all from the property sale seeing as the whole experience was a nightmare.
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By: Ash382
Aug 15, 2016
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The same happened to us, and they messed up our inventory check list. They are a bunch of amateurs who are rude, incompetent, inexperienced and a complete waste of space and time. ...
Nov 27,2013
Minithumbdown
By: 'C'
Nov 27,2013
4 people found
this helpful
Run away from Acorn whilst you can. We had to deal with two major issues which made us realise the lack of professionalism and integrity between these two people in this company. First issue, we were told to pay a professional cleaning fee upfront to ...
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Sep 29,2007
Minithumbdown
By: 'rakesh'
Sep 29,2007
4 people found
this helpful
I have had very bad experience with Acorn Group Estate Agents when I wanted to buy a house in Lee Green , London. Once I had put in an offer, they kept me in complete dark about the transaction and did not manage to get a ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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Last updated at 5:29 PM 12/09/2018 by heather heather

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