By : 'Richard' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SS4
9 Sept 2021
People found this helpful0
Great Service from the Lettings team. Thank you Jason and Peter who got us into our rental really quickly. Really friendly and helpful. Thank you very much.... Read Full Review
Services : Letting( As a Tenant )Date: 9th Sep 2021
Great Service from the Lettings team. Thank you Jason and Peter who got us into our rental really quickly. Really friendly and helpful. Thank you very much. :)
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I recently purchased a ...
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5 Star Review
Lucy
Paul
By : 'John' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SS6
28 Apr 2014
People found this helpful2
I recently purchased a property through Abbotts Rayleigh and I must say its the easiest purchase I have ever done. After viewing the property and showing my interest and how keen I was Lucy and Paul made sure the sale went through quickly and hassle free. Once I had completed the purchase Paul... Read Full Review
I recently purchased a property through Abbotts Rayleigh and I must say its the easiest purchase I have ever done. After viewing the property and showing my interest and how keen I was Lucy and Paul made sure the sale went through quickly and hassle free. Once I had completed the purchase Paul introduced me to Steve and Sarah in the lettings department who I must say are tremendous and let my property within 3 days!!! I cannot praise the team in Rayleigh enough they really are great and deal with everything! They even keep you up to date constantly which I found quite refreshing after dealing with so many agents in the past that I normally have to chase them. I will definitely use them again... Thank you guys!
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In October we had to pull out ...
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4 Star Review
By : 'Andy' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SS68
11 Mar 2014
People found this helpful1
In October we had to pull out of a purchase due to problems with the house. We contacted Abbotts along with many other agents in Rayleigh. Abbotts were the only agent to take the time to book us multiple viewings that same day. We offered on our house the next day. Abbotts were instrumental in... Read Full Review
In October we had to pull out of a purchase due to problems with the house. We contacted Abbotts along with many other agents in Rayleigh. Abbotts were the only agent to take the time to book us multiple viewings that same day. We offered on our house the next day. Abbotts were instrumental in keeping the chain going when our selling agent closed shop for Christmas when contracts were due to be exchanged.
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They arranged three property ...
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1 Star Review
By : 'Dudewheresmydeposit' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SS6
27 Jun 2013
People found this helpful3
They arranged three property inspections and did not turn up for any of them, as they had either not diarised the appointments or had put them in the diary for the wrong date (as in a month in the past). They eventually turned up 3 1/2 hours late for the first appointment, but that was only because ... Read Full Review
What agent could do to change your mind?
None of the problems mentioned above should have happened, have ever happened to us with any other letting agent, and would have happened had Abbotts Countrywide employed staff that have a modicum of efficiency, common-sense and customer service skills.
Services : Letting( As a Tenant )Date: 27th Jun 2013
They arranged three property inspections and did not turn up for any of them, as they had either not diarised the appointments or had put them in the diary for the wrong date (as in a month in the past). They eventually turned up 3 1/2 hours late for the first appointment, but that was only because we called them and asked where the hell they were. We didn't bother calling them the last two times - why waste any more of your day for an inspection that is not for your benefit anyway? They tried to threaten and bully us into lying to any prospective new tenants about the many problems we had with the property/landlord/Abbotts by refusing to give a reference to our new landlord, but backed down when we threatened legal action. When our heating failed in the coldest part of the winter the landlord arranged for an Abbotts-recommended gas fitter to fix it - apparently Abbotts then called the man and told him not to fix the heating as it "had been dealt with" which was a blatant lie and left us freezing for 4 more days. And good luck getting your deposit back! Even if the independent inventory clerk is adamant that every penny should be repaid and the landlord agrees immediately, don't expect to get your money back within the contractually-agreed time. They do not even give a reason for the delay - it just seems to be a case of "we can muck you around so we will". Avoid this shambolic agency like the plague!
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I have personally used Abbotts and find your review very suprising. I have let through them twice and never had a problem. The deposit did take about 10 days to be returned but this was down to My...
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