By : 'Amanda' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NR27
4 Mar 2020
People found this helpful0
As rental tenants, we have been given excellent service by Abbotts in Cromer. We highly recommend the staff at the Cromer office. Thank you for your dedication and professionalism, Chris and... Read Full Review
Services : Letting( As a Tenant )Date: 4th Mar 2020
As rental tenants, we have been given excellent service by Abbotts in Cromer. We highly recommend the staff at the Cromer office. Thank you for your dedication and professionalism, Chris and Nina!
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4 Star Review
Hilary
By : 'Mrs' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : NR27
8 Aug 2018
People found this helpful0
We recently bought a property for my Mother. Hilary Butler was extremely helpful and professional. Hilary updated us on a regular basis and helped to keep things moving. Thank you Hilary! Mrs William and... Read Full Review
We recently bought a property for my Mother. Hilary Butler was extremely helpful and professional. Hilary updated us on a regular basis and helped to keep things moving. Thank you Hilary! Mrs William and Sally
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Lettings Department managers ...
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1 Star Review
Julie
Melanie
By : 'Avoid' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : NR24
18 Jan 2018
People found this helpful7
Lettings Department managers made error in Cromer and wanted us tp pay an extra months rent for their mistake going on for 4mths. They rarly answered phone calls/emails. We contacted landlord in person,sought legal advice but did not get anywhere.
They caused mths of stress/illness and sleepness... Read Full Review
Services : Letting( As a Tenant )Date: 18th Jan 2018
Lettings Department managers made error in Cromer and wanted us tp pay an extra months rent for their mistake going on for 4mths. They rarly answered phone calls/emails. We contacted landlord in person,sought legal advice but did not get anywhere. They caused mths of stress/illness and sleepness nights and being branded as late rent payers. They held onto our deposit. Eventually we got in touch with local MP and in same afternoon Julie Elvin Mgr admitted their error and we received our deposit back shortly after. If you make a mistake, own it. They charged us for reference fees for 2 people but we got them to refund it because it was not in our contract with Harrison's whom our original contract was with. We are pensioners and were in Briston, Melton Constable in over 55's accomodation. They also took inventory of property to put rent up from £495 to £535 due to recently having a new boiler replaced, although they would not admit to that.
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Abbotts estate Agents in ...
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1 Star Review
By : 'tomo36' Services : Letting( As a Tenant ) Rent PCM : £650 Would you recommend ? : No Postcode : NR27
19 Jan 2017
People found this helpful3
Abbotts estate Agents in Cromer I can see have had their issues but when the took over the letting department of Harrisons as well things could only get worse and I mean very bad !!! Harrisions were an absolute joke to deal with. No one ever phones you back or keeps you updated, Abbotts are... Read Full Review
Services : Letting( As a Tenant )Date: 19th Jan 2017
Abbotts estate Agents in Cromer I can see have had their issues but when the took over the letting department of Harrisons as well things could only get worse and I mean very bad !!! Harrisions were an absolute joke to deal with. No one ever phones you back or keeps you updated, Abbotts are exactly the same as they now have the same staff with absolutely no common sense. I have rented a property for over three years and in that time my heating and hot water stops working every year in January. One engineers report that I have states that the property is unsafe to live in as the LPG tank has been incorrectly installed. This agent thinks its acceptable to leave their tenants in an unsafe house with no heating or hot water for days on end (with a child who is now three years old) and they don't even have the decently to keep you updated with any repairs.
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Abbotts Cromer has the worst ...
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1 Star Review
By : 'Disappointed' Services : Letting( As a Owner ) Sold price : £130 Rent PCM : £550 Would you recommend ? : No Postcode : NR27
18 Jan 2017
People found this helpful2
Abbotts Cromer has the worst customer service I have every experienced. I am a landlord but my tenants also received terrible CS. I had to push them for over a year to help with upgrades to the house (damp and new kitchen). I spoke with them many times on the phone (each time a new person) and even ... Read Full Review
Comments on Agent Fees
Agents fees are not worth it as they do not look after the property. They allowed damp to get so bad (no damp when I handed the property to them) that I had to have the entire wall damp proofed and redecorated.
Services : Letting( As a Owner )Date: 18th Jan 2017
Abbotts Cromer has the worst customer service I have every experienced. I am a landlord but my tenants also received terrible CS. I had to push them for over a year to help with upgrades to the house (damp and new kitchen). I spoke with them many times on the phone (each time a new person) and even had the tenants contact them. They dragged their heels and I eventually had to cancel my contract with them. The staff I dealt with are unprofessional and clearly didn't have a clue about property management. After cancelling with them I managed to get all the changes to the house made very quickly. Abbott's yearly checkup on the house isn't work the paper it's written on. Terrible customer service.
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We were purchasers of a ...
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1 Star Review
By : 'Laura' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : NR27
10 Oct 2016
People found this helpful14
We were purchasers of a property in Cromer marketed by Abbotts. I cannot think what the vendor was paying them for. The salesman left to join another local firm and the management changed. I found the managers so rude that in the end it was pointless to deal with the firm. When we went into the... Read Full Review
We were purchasers of a property in Cromer marketed by Abbotts. I cannot think what the vendor was paying them for. The salesman left to join another local firm and the management changed. I found the managers so rude that in the end it was pointless to deal with the firm. When we went into the office they were high handed, their manner implied that we should be grateful they were speaking to us, and on the phone they used silence, sharp answers and rudeness to attempt to bully us. I would never use this firm for my own transactions as they behaved in a way no business actively trying to recruit buyers as potential sellers would want to. Stay well away.
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