• Guy Daly
    Guy Daly
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    Caesar Mathias
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    Caesar Matthias
  • James Altman
    James Altman
  • Ricky Whyte
    Ricky Whyte
  • Rebecca McCarthy
    Rebecca McCarthy
  • Shirley Lascaris
    Shirley Lascaris
  • Gary Nicholls
    Gary Nicholls
  • Brigitta Nagypal
    Brigitta Nagypal
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Abacus Estates

103 Chamberlayne Road Kensal Rise, London
Greater London
NW10 3NS

020 7431 3777
Jun 20,2017
Minithumbup
Caesar Matthias
Caesar Matthias
By: 'Tony and Jackie'
Jun 20,2017
0 people found
this helpful
Hii both Caesar and Fabien have Been brilliant in all aspects of helping me in selling my Property they went through everything with me in every way . I highly recommend these two gentlemen in selling any bodies property . They are very fair , truthful and helpful and have become great friends to me . I thank them both ....
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Comment on agent fees
Well they have earned my fee .
Was this helpful? Yes
Mar 30,2017
Minithumbup
Stephen Torres
Rebecca McCarthy
By: 'Landlord'
Mar 30,2017
0 people found
this helpful
What can I say a great estate agent which actually listen to what you want which is very rare , wanted to find a suitable family for our property and abacus did exactly that would highly recommend abacus to any landlord, Very smooth transition, a mention to the fantastic Rayna who dealt with referencing and everything else , and the Lovley Shelley who I spoke to at the very start. Big thanks to Stephen as you have been fantastic and Rebbeca for finding our family...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 22,2017
Minithumbup
Rebecca McCarthy
By: 'Abs'
Mar 22,2017
0 people found
this helpful
As family we were quite hesitant moving out of our family home having lived there for quite some time and we wanted a stress free transfer to a nice family home. The brilliant and super hardworking Rebecca at Abacus Kensal Rise managed to find us a lovely family home, it was over our budget so Rebecca was again fantastic in the negotiation with the Landlord. After agreeing on the price we then started the referencing process and that's when we got introduced to the amazing Rayna. Rayna was super...
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Comment on agent fees
Good
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Mar 08,2017
Minithumbup
Fabian Jones
By: 'Barry C'
Mar 08,2017
0 people found
this helpful
Fabian was extremely helpful and without his persistence we probably would not have gained the buyer at the right price. A true gentleman, honest and reliable and I would seriously consider using him again on our next property....
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Comment on agent fees
Fees where fair, as expected
Was this helpful? Yes
Mar 02,2017
Minithumbup
Fabian Jones
By: 'Hannah Morton'
Mar 02,2017
0 people found
this helpful
I had Fabian as the agent for my house hunt from start to finish and he was a fantastic aide throughout. As a first time buyer it was most important that I was made to feel comfortable and supported and that I was guided through the all the steps of the process. Fabian did all of the above and was always friendly which made the procedure as stress free and enjoyable as possible...
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Feb 23,2017
Minithumbup
Fabian Jones
By: 'Matt E'
Feb 23,2017
0 people found
this helpful
Fabian is a fantastic estate agent. He was always available to handle my enquiries and I genuinely felt he went the extra mile. He is honest, efficient and a friendly person. I will 100% use Fabian to sell my flat In the future - regardless of what firm he may have moved to!...
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Comment on agent fees
I didn't pay any fees
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Jun 06,2016
Minithumbup
Fabian Jones
By: 'Frances T'
Jun 06,2016
0 people found
this helpful
Fabian was my contact throughout my purchase process in Kensal Rise. He is very personable and professional, and I quickly had confidence that he would be focused and supportive with my purchase and queries. Fabian was very accommodating in letting me have multiple visits to the property as the purchase progressed and helped me understand early on the vendor's position and how fixtures/fittings would be left. In terms of the conveyancing process, I felt Fabian was very genuine and honest about ...
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Apr 21,2016
Minithumbup
Fabian Jones
By: 'Local landlord'
Apr 21,2016
0 people found
this helpful
Fabian was a real star during the purchase which was complicated by having an inexperienced vendor. He took the time to go round and explain each step of the procedure to the vendor and kept me, the purchaser, informed at all times. He was well aware of the time imperative and ensured that the exchange and completion took place on time despite various hicoughs on the way. I would thoroughly recommend Fabian to both vendors and purchasers, his service was exceptional (and I can definitely say tha...
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Nov 11,2015
Minithumbup
By: 'Michael Placks'
Nov 11,2015
0 people found
this helpful
We Yam Investments Limited have had regular dealing with Abacus Estates from lettings to sales, acquisitions and management. Their attitude and commitment to us as clients is exemplary. Their negotiators, administrative staff and Principals are motivated by their continual success in all of their departments....
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May 20,2015
Minithumbup
Caesar Matthias
By: 'HS'
May 20,2015
0 people found
this helpful
I have used many estate agents over the years but to say they offer an exceptional service does not come close. Abacus Estates have the right staff who are informative and knowledgeable. Caesar is an asset to Abacus Estates which makes them second to none. I will definitely be using them again in the future. They come highly recommended....
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May 14,2015
Minithumbup
Shelley Hampton
By: 'Cara Owens'
May 14,2015
0 people found
this helpful
We were looking for a flat from a distance (South Africa) and only knew the area vaguely. Shelley sent us details on the property, gave us advice on the area and even helped us do a viewing by video. She sorted all the paperwork really quickly and even met us on her day off with the keys. This all meant that we could move in as soon as we arrived in London. She gave us an outstanding service and we would definitely recommend her....
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Comment on agent fees
These seemed a little high considering it was for a document to be drawn up that I am sure existed already.
Was this helpful? Yes
Oct 31,2013
Minithumbup
By: 'Yvonne'
Oct 31,2013
0 people found
this helpful
I cannot thank the staff at Abacus enough for their dedication to helping me to sell my house. There were a few setbacks due to the awkwardness of my buyers which was dealt with promptly and professionally by my Team at Abacus lead by Mr Caesar Mathias. I believe I have dealt with all the staff from sales, lettings and administration during my time as a client and was treated with much respect and care. ...
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Sep 24,2013
Minithumbup
Fabian Jones
By: 'Henning'
Sep 24,2013
0 people found
this helpful
I was flat hunting for a while until I came across a flat advertised by several agencies. My point of contact was Daniel Green from Abacus estates. I had such a hard time getting agencies to come out of their offices to show me flats I am interested in, so I was quite happy when Daniel showed me about five flats in one afternoon, managed to get me the flat before other agencies did. Overall, extremely helpful, supportive and reliable, very happy in my new place. :)...
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Jul 03,2013
Minithumbup
Stephen Torres
Fabian Jones
By: 'Nick C'
Jul 03,2013
0 people found
this helpful
After some positive recommendations from friends we used the team at Abacus to rent out our flat. We are first time landlords so had lots of questions about the whole process of renting out properties as it is quite daunting, and I was impressed by their knowledge, honesty and good advice. We dealt with Dan and Stephen who found top potential tenants as they took the time to find out exactly what we were looking for, then filtered out the list of applicants so nobodys time was wasted. First rate...
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May 18,2013
Minithumbup
Stephen Torres
By: 'Kim'
May 18,2013
0 people found
this helpful
After a lengthy search for an apartment in London due to a relocation we had the pleasure of meeting Stephen. After several bad experiences with letting agents who just wish to push you to close a deal or rip you off with unreasonable contracts or convince you to sign immediately, it was truly a pleasure to deal with him. Stephen is a very pleasant, professional and friendly agent. He did go the extra mile in helping us signing our contract and getting us in the apartment, what he told was t...
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May 01,2013
Minithumbup
Stephen Torres
By: 'Natalie'
May 01,2013
0 people found
this helpful
My flatmate and I found Stephen to be incredibly helpful and efficient. He was always on hand to answer all of our (many) questions. On our move day the agency were great and made going through the admin etc all very easy!...
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May 01,2013
Minithumbup
Stephen Torres
By: 'West Enders'
May 01,2013
0 people found
this helpful
Stephen has been and is a true professional with a pleasant and polite attitude. We would recommend him highly to any prospective customer. He kindly arranged to get new lodgers for our apartment and it became an absolute breeze! Nothing is ever too much to ask and he remembers you even months down the track....
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Apr 24,2013
Minithumbup
By: 'LeeB'
Apr 24,2013
0 people found
this helpful
I instructed Abacus to sell the remaining 3 flats of a 4 flat development in Willesden. At the time of writing, 2 of 3 have sold and the 3rd is under offer. Additionally, they have let a property in West Hampstead for me where others have failed. Sales and letting agents have been easy to deal with and up front, honest and most importantly, have achieved the results I required. I would certainly recommend their pro-active and hardworking staff and the agency as a whole....
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Apr 23,2013
Minithumbup
Stephen Torres
By: 'Poppy'
Apr 23,2013
0 people found
this helpful
Very helpful and enthusiastic. After tenant signed contract Stephen offered to do a detour after work to drop the flat keys through my letterbox....
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Apr 18,2013
Minithumbup
By: 'Stephanie'
Apr 18,2013
0 people found
this helpful
I had a great experience at Abacus with Stephen, who helped me find a great flat very quickly. I did not have much time for my property search as I found I was going to be moving to London for work last month. It was important for me to find a flat and get settled in before I started. Very happy with the quality of service in assisting with my situation and especially with Stephen, who went well above and beyond standard expectations. I wouldn\'t hesitate to recommend him to others....
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Apr 12,2013
Minithumbup
Stephen Torres
By: 'Rik Smith'
Apr 12,2013
0 people found
this helpful
I engaged Abacus with 2 months prior to my property becoming vacant - on a sole agent basis. I believe Abacus invested more effort once I engaged additional Estate agents, and this level of competition proved a healthy addition to the relationship. Nic proved to be helpful and willing to discuss options. Once I had insisted they improve the quality of the photographs, the level of interest in the property improved. Stephen was excellent. He secured a deal, and put every effort in to ens...
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Apr 05,2013
Minithumbup
Stephen Torres
By: 'Steph'
Apr 05,2013
0 people found
this helpful
Stephen has been very enthusiastic from the minute i spoke to him on the phone and accommodated my flat viewing request as quickly as possible. then he s been very reassuring at the time of the negotiation and since i got the flat i m very happy....
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Mar 19,2013
Minithumbup
By: 'Pauline'
Mar 19,2013
1 people found
this helpful
Excellent service from Abacus Agency in general, and particularly from Stephen Torres. From the start of our property search, to the move in administration, Abacus has been really helpful, understanding and facilitating along the way....
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Mar 05,2013
Minithumbup
Stephen Torres
By: 'Towner24'
Mar 05,2013
1 people found
this helpful
Dealing with estate agents can be a total headache and a stressful experience. But dealing with Stephen Torres at Abacus estates was not like that at all. Throughout the process of letting a property I always felt like I knew what was happening, I was kept up to date with developments and it\'s little things like that which go a long way to keeping someones mind at ease. I was always confident that he was taking care of things and his communications were always clear and informative. Plus,...
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Mar 04,2013
Minithumbup
By: 'Michellew'
Mar 04,2013
1 people found
this helpful
I had a very positive experience dealing with Abacus Estates, the whole process was made very clear and simple. All members of staff i had dealings with were very polite and helpful. Claire made the whole moving process stress free! will definitely use Abacus Estates again....
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Nov 24,2012
Minithumbup
Stephen Torres
By: 'Amanda & Joe'
Nov 24,2012
3 people found
this helpful
We were happy to meet Stephen from Abacus after a really horrible experience with a different estate agent from another agency. We were fed up with agents not taking the time to return a phone call or reply to an email. Were were stoked to find an estate agent who worked around our schedule. Stephen found us exactly the property we were looking for and on the same day we met him! We were so pleased that when we had to move again, we went back to Abacus....
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Nov 13,2012
Minithumbup
Stephen Torres
By: 'Salvatore Culora'
Nov 13,2012
0 people found
this helpful
Stephen was wonderful to work with and excellent in finding the right sort of tenants we wanted at the right price. I could contact him at all times of the day as he gave me his personal mobile. He was always on hand and punctual with all the appointments made. He\'s a really nice and honest guy and very helpful. Stephen even managed to call once we had found tenants to make sure everything was OK and if we needed help with anything. Not sure why the other reviewers have left negative scores,...
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Nov 08,2012
Minithumbup
By: 'Emma'
Nov 08,2012
1 people found
this helpful
Excellent agent. always quick to reply to emails or return phone calls. very helpful and would recommend to anyone. A pleasure to deal with at all times...
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Areas covered
  • NW10
  • NW6
  • NW2
  • W9
  • W10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £350,000
  • Max: £950,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 11 0 5 0 5 0 0 0
Guy Daly Guy Daly
Sales Manager
4 reviews

About Guy No description set View full profile
Caesar Mathias - no image available Caesar Mathias
Head of Sales
1 reviews

About Caesar No description set View full profile
Caesar Matthias Caesar Matthias
Sales Director
2 reviews

About Caesar No description set View full profile
James Altman James Altman
Managing Director
3 reviews

About James James was one of the original members of Abacus Estates in 2005 and helped to build the business into an established West Hampstead agency. He left in 2009 to move to Australia but upon his return to View full profile
Ricky Whyte Ricky Whyte
Lettings Negotiator
0 reviews

About Ricky No description set View full profile
Rebecca McCarthy Rebecca McCarthy
Lettings Negotiator
2 reviews

About Rebecca I have recently joined Abacus Estates as a lettings negotiator. I love working within the property field, as I love making new relationships with clients.My future goal in life is to become a property View full profile
Shirley Lascaris Shirley Lascaris
Property Manager
1 reviews

About Shirley She has just over 17 years property manager experience. She joined Abacus Estates in early 2013. She enjoys reading and spending a great deal of time with her grandson. She resides in Hampstead and u View full profile
Gary Nicholls Gary Nicholls
Financial Controller
0 reviews

About Gary No description set View full profile
Brigitta Nagypal Brigitta Nagypal
Marketing
0 reviews

About Brigitta No description set View full profile

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Fees

No fees set.
Last updated at 10:27 AM 10/02/2017 by Brigitta Nagypal

Complaints Procedure

No procedure set.
Last updated at 10:27 AM 10/02/2017 by Brigitta Nagypal

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