• upload your photo
    Nicholas Shaer
  • upload your photo
    Stephen Torres
  • upload your photo
    Claire Maran
  • upload your photo
    Craig Norman
  • upload your photo
    Guy Daly
  • upload your photo
    Scott Grossman
  • Fabian Jones
    Fabian Jones
  • claim your profile
    Shelley Hampton
  • claim your profile
    Caesar Matthias
  • upload your photo
    fabian jones
No description for branch.
Abacus Estates

103 Chamberlayne Road Kensal Rise, London
Greater London
NW10 3NS

020 7431 3777

Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
this helpful
Fabian was my contact throughout my purchase process in Kensal Rise. He is very personable and professional, and I quickly had confidence that he would be focused and supportive with my purchase and queries. Fabian was very accommodating in letting me have multiple visits to the property as the purchase progressed and helped me understand early on the vendor's position and how fixtures/fittings would be left. In terms of the conveyancing process, I felt Fabian was very genuine and honest about ...
read full review
Was this helpful? Yes
Apr 21,2016
Minithumbup
By:
Apr 21,2016
0 people found
this helpful
Fabian was a real star during the purchase which was complicated by having an inexperienced vendor. He took the time to go round and explain each step of the procedure to the vendor and kept me, the purchaser, informed at all times. He was well aware of the time imperative and ensured that the exchange and completion took place on time despite various hicoughs on the way. I would thoroughly recommend Fabian to both vendors and purchasers, his service was exceptional (and I can definitely say tha...
read full review
Was this helpful? Yes
Nov 11,2015
Minithumbup
By:
Nov 11,2015
0 people found
this helpful
We Yam Investments Limited have had regular dealing with Abacus Estates from lettings to sales, acquisitions and management. Their attitude and commitment to us as clients is exemplary. Their negotiators, administrative staff and Principals are motivated by their continual success in all of their departments....
read full review
Was this helpful? Yes
May 20,2015
Minithumbup
By:
May 20,2015
0 people found
this helpful
I have used many estate agents over the years but to say they offer an exceptional service does not come close. Abacus Estates have the right staff who are informative and knowledgeable. Caesar is an asset to Abacus Estates which makes them second to none. I will definitely be using them again in the future. They come highly recommended....
read full review
Was this helpful? Yes
May 14,2015
Minithumbup
By:
May 14,2015
0 people found
this helpful
We were looking for a flat from a distance (South Africa) and only knew the area vaguely. Shelley sent us details on the property, gave us advice on the area and even helped us do a viewing by video. She sorted all the paperwork really quickly and even met us on her day off with the keys. This all meant that we could move in as soon as we arrived in London. She gave us an outstanding service and we would definitely recommend her....
read full review
Comment on agent fees
These seemed a little high considering it was for a document to be drawn up that I am sure existed already.
Was this helpful? Yes
Oct 31,2013
Minithumbup
By:
Oct 31,2013
0 people found
this helpful
I cannot thank the staff at Abacus enough for their dedication to helping me to sell my house. There were a few setbacks due to the awkwardness of my buyers which was dealt with promptly and professionally by my Team at Abacus lead by Mr Caesar Mathias. I believe I have dealt with all the staff from sales, lettings and administration during my time as a client and was treated with much respect and care. ...
read full review
Was this helpful? Yes
Sep 24,2013
Minithumbup
By:
Sep 24,2013
0 people found
this helpful
I was flat hunting for a while until I came across a flat advertised by several agencies. My point of contact was Daniel Green from Abacus estates. I had such a hard time getting agencies to come out of their offices to show me flats I am interested in, so I was quite happy when Daniel showed me about five flats in one afternoon, managed to get me the flat before other agencies did. Overall, extremely helpful, supportive and reliable, very happy in my new place. :)...
read full review
Was this helpful? Yes
Jul 03,2013
Minithumbup
By:
Jul 03,2013
0 people found
this helpful
After some positive recommendations from friends we used the team at Abacus to rent out our flat. We are first time landlords so had lots of questions about the whole process of renting out properties as it is quite daunting, and I was impressed by their knowledge, honesty and good advice. We dealt with Dan and Stephen who found top potential tenants as they took the time to find out exactly what we were looking for, then filtered out the list of applicants so nobodys time was wasted. First rate...
read full review
Was this helpful? Yes
May 18,2013
Minithumbup
By:
May 18,2013
0 people found
this helpful
After a lengthy search for an apartment in London due to a relocation we had the pleasure of meeting Stephen. After several bad experiences with letting agents who just wish to push you to close a deal or rip you off with unreasonable contracts or convince you to sign immediately, it was truly a pleasure to deal with him. Stephen is a very pleasant, professional and friendly agent. He did go the extra mile in helping us signing our contract and getting us in the apartment, what he told was t...
read full review
Was this helpful? Yes
May 01,2013
Minithumbup
By:
May 01,2013
0 people found
this helpful
My flatmate and I found Stephen to be incredibly helpful and efficient. He was always on hand to answer all of our (many) questions. On our move day the agency were great and made going through the admin etc all very easy!...
read full review
Was this helpful? Yes
May 01,2013
Minithumbup
By:
May 01,2013
0 people found
this helpful
Stephen has been and is a true professional with a pleasant and polite attitude. We would recommend him highly to any prospective customer. He kindly arranged to get new lodgers for our apartment and it became an absolute breeze! Nothing is ever too much to ask and he remembers you even months down the track....
read full review
Was this helpful? Yes
Apr 24,2013
Minithumbup
By:
Apr 24,2013
0 people found
this helpful
I instructed Abacus to sell the remaining 3 flats of a 4 flat development in Willesden. At the time of writing, 2 of 3 have sold and the 3rd is under offer. Additionally, they have let a property in West Hampstead for me where others have failed. Sales and letting agents have been easy to deal with and up front, honest and most importantly, have achieved the results I required. I would certainly recommend their pro-active and hardworking staff and the agency as a whole....
read full review
Was this helpful? Yes
Apr 23,2013
Minithumbup
By:
Apr 23,2013
0 people found
this helpful
Very helpful and enthusiastic. After tenant signed contract Stephen offered to do a detour after work to drop the flat keys through my letterbox....
read full review
Was this helpful? Yes
Apr 18,2013
Minithumbup
By:
Apr 18,2013
0 people found
this helpful
I had a great experience at Abacus with Stephen, who helped me find a great flat very quickly. I did not have much time for my property search as I found I was going to be moving to London for work last month. It was important for me to find a flat and get settled in before I started. Very happy with the quality of service in assisting with my situation and especially with Stephen, who went well above and beyond standard expectations. I wouldn\'t hesitate to recommend him to others....
read full review
Was this helpful? Yes
Apr 12,2013
Minithumbup
By:
Apr 12,2013
0 people found
this helpful
I engaged Abacus with 2 months prior to my property becoming vacant - on a sole agent basis. I believe Abacus invested more effort once I engaged additional Estate agents, and this level of competition proved a healthy addition to the relationship. Nic proved to be helpful and willing to discuss options. Once I had insisted they improve the quality of the photographs, the level of interest in the property improved. Stephen was excellent. He secured a deal, and put every effort in to ens...
read full review
Was this helpful? Yes
Apr 05,2013
Minithumbup
By:
Apr 05,2013
0 people found
this helpful
Stephen has been very enthusiastic from the minute i spoke to him on the phone and accommodated my flat viewing request as quickly as possible. then he s been very reassuring at the time of the negotiation and since i got the flat i m very happy....
read full review
Was this helpful? Yes
Mar 19,2013
Minithumbup
By:
Mar 19,2013
1 people found
this helpful
Excellent service from Abacus Agency in general, and particularly from Stephen Torres. From the start of our property search, to the move in administration, Abacus has been really helpful, understanding and facilitating along the way....
read full review
Was this helpful? Yes
Mar 05,2013
Minithumbup
By:
Mar 05,2013
1 people found
this helpful
Dealing with estate agents can be a total headache and a stressful experience. But dealing with Stephen Torres at Abacus estates was not like that at all. Throughout the process of letting a property I always felt like I knew what was happening, I was kept up to date with developments and it\'s little things like that which go a long way to keeping someones mind at ease. I was always confident that he was taking care of things and his communications were always clear and informative. Plus,...
read full review
Was this helpful? Yes
Mar 04,2013
Minithumbup
By:
Mar 04,2013
1 people found
this helpful
I had a very positive experience dealing with Abacus Estates, the whole process was made very clear and simple. All members of staff i had dealings with were very polite and helpful. Claire made the whole moving process stress free! will definitely use Abacus Estates again....
read full review
Was this helpful? Yes
Nov 24,2012
Minithumbup
By:
Nov 24,2012
3 people found
this helpful
We were happy to meet Stephen from Abacus after a really horrible experience with a different estate agent from another agency. We were fed up with agents not taking the time to return a phone call or reply to an email. Were were stoked to find an estate agent who worked around our schedule. Stephen found us exactly the property we were looking for and on the same day we met him! We were so pleased that when we had to move again, we went back to Abacus....
read full review
Was this helpful? Yes
Nov 13,2012
Minithumbup
By:
Nov 13,2012
0 people found
this helpful
Stephen was wonderful to work with and excellent in finding the right sort of tenants we wanted at the right price. I could contact him at all times of the day as he gave me his personal mobile. He was always on hand and punctual with all the appointments made. He\'s a really nice and honest guy and very helpful. Stephen even managed to call once we had found tenants to make sure everything was OK and if we needed help with anything. Not sure why the other reviewers have left negative scores,...
read full review
Was this helpful? Yes
Nov 08,2012
Minithumbup
By:
Nov 08,2012
1 people found
this helpful
Excellent agent. always quick to reply to emails or return phone calls. very helpful and would recommend to anyone. A pleasure to deal with at all times...
read full review
Was this helpful? Yes
Areas covered
  • NW10
  • nw6
  • nw2
  • w9
  • w10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £378,000
  • Max: £588,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 10 0 3 0 3 0 0 0
Nicholas Shaer   - no image available Nicholas Shaer
Lettings Manager
11 reviews

About Nicholas No description set View full profile
Stephen Torres - no image available Stephen Torres
Lettings Negotiator
16 reviews

About Stephen No description set View full profile
Claire Maran - no image available Claire Maran
Sales and Lettings Secretary
5 reviews

About Claire No description set View full profile
Craig Norman - no image available Craig Norman
Director
0 reviews

About Craig No description set View full profile
Guy Daly - no image available Guy Daly
Sales Manager
3 reviews

About Guy No description set View full profile
Scott Grossman - no image available Scott Grossman
Investment & Development Dept
0 reviews

About Scott No description set View full profile
Fabian Jones Fabian Jones
Sales negotiator
4 reviews

About Fabian No description set View full profile
Shelley Hampton - upload your photo Shelley Hampton
2 reviews

About Shelley No description set View full profile
Caesar Matthias - upload your photo Caesar Matthias
1 reviews

About Caesar No description set View full profile
fabian jones - no image available fabian jones
sales negotiator
0 reviews

About fabian Fabian joined Abacus Estates in the summer of 2015. He has a wealth of experience in sales mainly within the corporate estate agency market where he won several awards for top negotiator in the region View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 4:54 PM 21/04/2016 by fabian jones

Complaints Procedure

No procedure set.
Last updated at 4:54 PM 21/04/2016 by fabian jones

Awards won by Abacus Estates, London NW10 3NS

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property