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Westminster London, London SW1E

4.8/5, 1100 Reviews
98% Recommended

88% sales valuation accuracy

80% sales fee satisfaction

Contact Us
MyLondonHome is a London estate agency focused on providing the utmost in professional, transparent and fair customer service. We are proud of our strong morals and have built our business on them; a model we have proven to be the sturdiest of foundations. Our goal has always been not only to become the leading sa
les and letting agency in Central London, but to use an ethical approach at all times. Our diverse range of clients, from individual property owners to large-scale investors, are testament to the fact that our method works.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale88.00%80.00%£250,000£9,200,000
Areas covered
  • E1, E14, EC1, EC2, EC4
  • N1
  • N7
  • NW1
  • SE1
  • SE11
  • SE16
  • SE17
  • SW1
  • SW3
  • SW4
  • SW6, SW8, SW9, SW11, SW18
  • W2, W14, WC1N, WC2
Address

MyLondonHome
35 Catherine PlaceLondon, Greater London
SW1E 6DY
020 7222 2500

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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Latest Properties

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MyLondonHome Branches (View All 4)
BRANCH ASSET
Maj worked hard to get ...

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5 Star Review

By : 'Mary'
Services : Letting (As a Owner)
Rent PCM : £3315
Would you recommend ? : Yes
Postcode : EC1V

18 Dec 2015
People found this helpful2

Maj worked hard to get details of the flat to as many prospective tenants as possible. He was also able to provide evidence of this. His advice was always sound and he was able to use his knowledge of the market to advise the best course of action. Arran was very professional when showing the flat... Read Full Review


What agent could do to change your mind?

Fees were negotiable. Very happy with what I paid.


Comments on Agent Fees

Fees were negotiable. Very happy with what I paid.

Comments (0)Was this helpful?:
Bradley has been tremendously ...

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5 Star Review

By : 'RT'
Services : Sales (As a Buyer)
Sold price : £920000
Would you recommend ? : Yes
Postcode : E14

1 Dec 2015
People found this helpful0

Bradley has been tremendously helpful with our recent purchase on an off-plan apartment in E14. He is very knowledgable in properties around east London. He is extremely responsible and efficient during the process of finding us the right property through to the end of the purchase of the... Read Full Review

Comments (0)Was this helpful?:
Elliot maintained a proactive ...

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4 Star Review

By : 'Djamal'
Services : Sales (As a Vendor)
Sold price : £580000
Would you recommend ? : Yes
Postcode : SE10

21 Nov 2015
People found this helpful5

Elliot maintained a proactive and consistent communication with me. His perspective on the market, the value of the property, and the credit quality of the buyer was very good. Elliot ensured that as much resources from MyLondonHome team helped me in closing the deal. Elliot helped me to choose the ... Read Full Review

Comments (0)Was this helpful?:
Excellent service. Thorough ...

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5 Star Review
UserName

By : 'Anonymous'
Services : Sales (As a Vendor)
Sold price : £550000
Would you recommend ? : Yes
Postcode : E1

16 Nov 2015
People found this helpful3

Excellent service. Thorough and professional from start to finish. Managed to assist in securing a successful conclusion to the transaction. i would highly recommend... Read Full Review

Comments (0)Was this helpful?:
Elliot was assisting me with ...

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5 Star Review

By : 'Marc'
Services : Sales (As a Buyer)
Sold price : £280000
Would you recommend ? : Yes
Postcode : SE13

6 Nov 2015
People found this helpful7

Elliot was assisting me with purchase of a studio unit at the above address. I was to help my daughter by paying the deposit. We thought she had an in principal agreement from Halifax bank for a loan, and went ahead and paid the res fee. Unfortunately later the lender decided not to approve the... Read Full Review


Comments on Agent Fees

N/A

Comments (0)Was this helpful?:
Prompt and kind services with ...

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5 Star Review

By : 'Alessandro'
Services : Letting (As a Tenant)
Rent PCM : £2
Would you recommend ? : Yes
Postcode : SE1

28 Oct 2015
People found this helpful0

Prompt and kind services with clear answers until any outstanding issue are resolved. Definitely a genuine courtesy aimed to customer... Read Full Review

Comments (0)Was this helpful?:
Sami deals with the ...

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5 Star Review

By : 'Landlady'
Services : Letting (As a Owner)
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : SW1H

21 Oct 2015
People found this helpful1

Sami deals with the management of my property with great efficiency. She is very even handed regarding the rights of myself as landlord, and the tenants. This ensures that each party takes proper responsibility for their part of the... Read Full Review

Comments (0)Was this helpful?:
I had discovered MyLondonHome ...

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5 Star Review

By : 'Mark'
Services : Sales (As a Vendor)
Sold price : £476000
Would you recommend ? : Yes
Postcode : E16

17 Oct 2015
People found this helpful5

I had discovered MyLondonHome via a search on Zoopla. I received an immediate reply and was contacted by Luke in the HK Office. Literally right away he had arranged for someone in London to start the process of looking for potential buyers. The process was swift and professional. Fantastic... Read Full Review


What agent could do to change your mind?

Fair. Don't mind paying when the property sells so fast and you make a profit.


Comments on Agent Fees

Fair. Don't mind paying when the property sells so fast and you make a profit.

Comments (0)Was this helpful?:
The sale completed very ...

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5 Star Review

By : 'Denis'
Services : Sales (As a Vendor)
Sold price : £435000
Would you recommend ? : Yes
Postcode : E16

8 Oct 2015
People found this helpful6

The sale completed very smoothly, with all credits went to the named staff as well as Christian the director who have all done an excellent and professional job which I really appreciated. I will recommend my London homes to anyone without... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Griffith

12 Oct 2015

Hi Denis, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a ...

Elliot is very good in ...

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5 Star Review

By : 'Rose'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE13

28 Sept 2015
People found this helpful4

Elliot is very good in communication letting me know about the status of the deal. He also acted very fast when the deal was stuck with some issue from buyer's lawyer. I greatly appreciate for his help and I will work with him again for my future real estate... Read Full Review

Comments (2)Was this helpful?:

By : Andrew Griffith

2 Oct 2015

Hi Rose, Thank you for your positive feedback. I am pleased you enjoyed your experience with MyLondonHome. As far as Central London estate & letting agents are concerned, we think we're...

My london homes were superb ...

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5 Star Review

By : 'Barry'
Services : Sales (As a Vendor)
Sold price : £750000
Would you recommend ? : Yes
Postcode : SE1

28 Sept 2015
People found this helpful0

My london homes were superb Hannah did the initial valuation which I had doubts about but Hannah and tom were correct as I had 17 viewings in 13days and tom kept me informed all the way through including answering my text query at 9pm on a Friday night and he stated what he hoped were his best... Read Full Review


What agent could do to change your mind?

Steven managing director had given me free valuation for about12 years and kindly reflected that in the fee agreed


Comments on Agent Fees

Steven managing director had given me free valuation for about12 years and kindly reflected that in the fee agreed

Comments (1)Was this helpful?:

By : Andrew Griffith

2 Oct 2015

Hi Barry, Thank you for your positive feedback. I am pleased you enjoyed your experience with MyLondonHome. As far as Central London estate & letting agents are concerned, we think we're...

That was my first purchase ...

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5 Star Review

By : 'Lily'
Services : Sales (As a Buyer)
Sold price : £590000
Would you recommend ? : Yes
Postcode : E14

28 Sept 2015
People found this helpful4

That was my first purchase and the whole process took less than a week. I was surprised by how quickly and smoothly things went. Elliot was approachable and efficient, he's always happy to answer any queries I had even if sometimes I asked the same questions... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Griffith

2 Oct 2015

Hello Lily, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with ...

Elliot was very good in ...

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5 Star Review

By : 'Andrea'
Services : Sales (As a Buyer)
Sold price : £340000
Would you recommend ? : Yes
Postcode : E15

28 Sept 2015
People found this helpful5

Elliot was very good in assisting me to buy this investment property. Hope I can use him in the... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Griffith

2 Oct 2015

Hi Andrea, I'm very glad that you enjoyed your property purchase with MyLondonHome! If you need any property assistance at all in future please do contact us. Thank you! Kind...

I am very happy with the ...

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5 Star Review

By : 'Nikita'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

28 Sept 2015
People found this helpful0

I am very happy with the level of service provided by Bradley. I took less than a day from our initial contact to the acceptance of the rental offer by the landlord. Throughout the entire process, Bradley was very helpful and prompt in answering any queries. This has resulted in the contract being... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Griffith

2 Oct 2015

Hello Nikita, Such lovely comments, thank you! Please do recommend us to your family and friends, we'd love to assist them too! If you know someone thinking of selling or letting, send them our...

Found us tenants very ...

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5 Star Review

By : 'mrapeake'
Services : Letting (As a Owner)
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : E14

25 Sept 2015
People found this helpful0

Found us tenants very quickly. Very professional and fast with referencing and tenancy agreement. Always available at the end of the... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Griffith

2 Oct 2015

Hi there, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a ...

We placed our London flat on ...

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5 Star Review

By : 'Michael'
Services : Sales (As a Vendor)
Sold price : £920000
Would you recommend ? : Yes
Postcode : SE1

23 Sept 2015
People found this helpful0

We placed our London flat on the market with Tom and Hannah at My London Home. They found a buyer within a few days and achieved a record price per square foot for flats of that size in my building. Their service from listing to completion was prompt and efficient, with speedy response to any... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Griffith

23 Sept 2015

Hi Michael, Such positive and lovely comments, thank you! Please do recommend us to your family and friends, we'd love to assist them too! If you know someone thinking of selling or letting, send...

I really enjoy the sell, good ...

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5 Star Review

By : 'Pokai'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E14

21 Sept 2015
People found this helpful2

I really enjoy the sell, good and fast services and the flat has been exchange within couple weeks, it is really good relationship between "My London home" and me, strong... Read Full Review


Comments on Agent Fees

fair price with good services.

Comments (1)Was this helpful?:

By : Andrew Griffith

21 Sept 2015

Hello Pokai, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible...

Bradley helped us a lot with ...

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5 Star Review

By : 'DS'
Services : Sales (As a Buyer)
Sold price : £712500
Would you recommend ? : Yes
Postcode : EC1V

16 Sept 2015
People found this helpful0

Bradley helped us a lot with our purchase. Compared to people from other agencies he provided us with much more relevant options. He was also extremely helpful in negotiating prices with the... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Griffith

16 Sept 2015

Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat...

Maciej was extremely helpful ...

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5 Star Review

By : 'CGilbert'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

15 Sept 2015
People found this helpful0

Maciej was extremely helpful in the entire process of our application to rent a 3 bed apartment in Panoramic Tower, 6 Hay Currie Street. He was on time to the viewing, very friendly when showing us around, and gave us all the information we needed there and then. We proceeded with an offer to rent... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Griffith

21 Sept 2015

Thank you for your positive feedback. I am pleased you enjoyed your experience with MyLondonHome. As far as Central London estate & letting agents are concerned, we think we're number one and I...

We were tenants from a 3 bed, ...

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1 Star Review

By : 'Tenants'
Services : Letting (As a Tenant)
Rent PCM : £3633
Would you recommend ? : No
Postcode : SW1P

14 Sept 2015
People found this helpful4

We were tenants from a 3 bed, 2 bath property (1 bathroom is in the en-suite master room, the other big one is outside) managed by MyLondonHome. Our tenancy started in August 2014, and ended in 17 August 2015. We found MyLondonHome to be very inefficient in dealing with the following issues. 1.... Read Full Review


What agent could do to change your mind?

Please contact us ASAP regarding the details of the compensation.

Comments (1)Was this helpful?:

By : Lisa Yoshimoto

14 Sept 2015

I am sincerely sorry to hear of your dissatisfaction. We aim for excellence and pride ourselves in the service that we provide to our customers and I am keen to investigate the matter for you and ...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At MyLondonHome we are committed to providing a superior service for all of our clients and customers. Managing a large portfolio of properties, and coordinating the sales of many more properties does come with its challenges and we are proud of the way we conduct our daily business. On occasion, we do recognise that things go wrong and when it does, we want to put it right for you. We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved. Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction. 1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned. Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days. 2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director: Sales: Andrew.Griffith@MyLondonHome.com HR: Juliette.Briandt@MyLondonHome.com Lettings & Property Management: Amber.Brackley@MyLondonHome.com You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint. 3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint. www.tpos.co.uk\/consumers\/how-to-make-a-complaint The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at: Milford House, 43-55 Milford Street Salisbury Wiltshire SP1 2BP 01722 333306

Last updated at 1/6/2016, 5:07:42 AM by allAgents

Awards won by MyLondonHome, London SW1E 6DY

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