• Staff picture
    Mark
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    Olivia
  • Staff picture
    Vicki
  • Staff picture
    Brian
  • Staff picture
    Amie
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    Tyla
LETTINGS - Here at 5 TOWNS LETTINGS we have built a reputation for going the extra mile and delivering a quality, PERSONAL and proactive service to our clients. We are proud to have been established for many years with experienced staff that deal exclusively with residential lettings day in day out from OFFICES at PONTEFRACT & CASTLEFORD. Our focus is on securing the BEST TENANTS for your property at the FASTEST possible timescale but we will never simply recommend the first, possibly unsu Read full description...itable tenant. We have a wide range of RENT GUARANTEE and bespoke lettings services to suit your requirements. At 5 Towns Lettings we know every landlord has completely different priorities and our service is BESPOKE to each landlord. As one of the largest agents in the area, we work with 100's of landlords on a daily basis and strive to ensure everyone has the best possible experience of renting their property. Our fee structure is clear and is always NO LET NO FEE. For advice or to speak to one of our LETTINGS TEAM please call us on 01977 797150
5 Towns Sales & Lettings

8 Liquorice Way Pontefract
West Yorkshire
WF8 1DR

01977 797150
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Properties for Sale
Properties to Rent

“ First home together... ”

Jun 19,2018
Minithumbup
Amie
Olivia
By: 'Dani and Liam'
Jun 19,2018
1 people found
this helpful
Finding and making the journey to our new home together was made so comfortable and enjoyable thanks to 5 Towns. From choosing a property to view they were with us and kept us up to date with information along the way once we had decided to ...
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Comment on agent fees
Fees much better than other companies contacted in the past, especially considering there are two of us.
Was this helpful? Yes

“ Lettings... ”

May 18,2018
Minithumbup
Tyla
By: 'Lyndsay'
May 18,2018
0 people found
this helpful
Tyla was a great help regarding a problem tenant. She sorted the situation out promptly and professionally. I really can't thank her enough!...
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Was this helpful? Yes
Jan 31,2018
Minithumbup
By: 'Minimouse'
Jan 31,2018
0 people found
this helpful
Well what can I say Tracy who is in sales dealt with me for nearly 8 months house got sold pretty quick but it was the buyer and both parties solicitors that seem to not have their act together. Tracy was the go-between for me between ...
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Comment on agent fees
The fees were ok I suppose seemed a bit steep for a very cheap house but had to do the same work as an expensive house so can't really complain.
Was this helpful? Yes
Dec 18,2017
Minithumbup
Mark
By: 'Ian W.'
Dec 18,2017
0 people found
this helpful
Mark and the team in the office have on every occasion been helpful , friendly and enthusiastic about the services they provide. We have been back to them several times to help us find tenants and for general advice and have never been disappointed with their ...
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Comment on agent fees
Good value.
Was this helpful? Yes
Dec 15,2017
Minithumbup
Amie
By: 'Richard Rose'
Dec 15,2017
0 people found
this helpful
Amie, always has a pleasant manner on the phone. She is helpful, honest , professional and very easy to deal with. In over 35 years in business I have met people who are good bad and indifferent. Amie is definitely one of the good ones....
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Comment on agent fees
The fees are reasonable
Was this helpful? Yes
Dec 15,2017
Minithumbup
By: 'AB&JB properties'
Dec 15,2017
0 people found
this helpful
From my perspective as a landlord, they are quick in dealing with queries and help to keep the tenant and landlord relationship in a professional way to stop the potential hazards that can occur between both parties when dealing direct with each other. Very happy ...
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Comment on agent fees
Happy
Was this helpful? Yes
Oct 02,2017
Minithumbup
By: 'M & T'
Oct 02,2017
1 people found
this helpful
Mark and the great team at Five Towns have managed several properties on our behalf for more than five years. They are consistently helpful, flexible and good communicators - so critical in this line of work. Over time we have seen the business grow while ...
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Comment on agent fees
The Landlord's fees charged by Five Towns represent good value.
Was this helpful? Yes
Sep 29,2017
Minithumbup
Vicki
By: 'Ann and Colin Penistone'
Sep 29,2017
0 people found
this helpful
We have over the past couple of years used 5 Towns to both sell a property and to let a number of properties that we own. They have always been extremely professional, prompt and efficient. Mark is very knowledgeable and we have always respected his advice. ...
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Comment on agent fees
I think they give good value for money.
Was this helpful? Yes
Sep 29,2017
Minithumbup
Mark
By: 'Sue C'
Sep 29,2017
1 people found
this helpful
Mark has gone out of his way to understand and meet any questions and concerns we have had with both selling and viewing properties. Infact I would go as far as saying we chose Mark first and 5 Towns second!!...
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Comment on agent fees
Fees are competitive
Was this helpful? Yes
Sep 29,2017
Minithumbup
Vicki
By: 'David Sweeney'
Sep 29,2017
0 people found
this helpful
5 Town Sales and lettings staff go over and above to ensure satisfaction. I always recommend their services and have had many comments stating they also have been happy with the service...
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Comment on agent fees
excellent for the work they do
Was this helpful? Yes
Sep 29,2017
Minithumbup
Mark
By: 'Lorraine TM'
Sep 29,2017
1 people found
this helpful
Mark is a very proactive Manager in his 5 Towns Pontefract Lettings Agency. As a Landlord client of his, I find him very approachable and passionate about Property Sales and Management. We met in person face to face and have had a mutually respectful relationship from ...
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Comment on agent fees
Fees negotiable ..... with a certain minimum number of properties entrusted to this Agent
Was this helpful? Yes
Sep 13,2017
Minithumbup
Amie
By: 'Richard Bunker'
Sep 13,2017
1 people found
this helpful
This is the second time I have used 5 Towns lettings as a Landlord to Let my property. I have delt with Amie on both occasions and she has always delt with my issues in a helpful and professional manner. I have now given the property ...
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Comment on agent fees
Having talked to other landlords I believe the fee's are very competetive.
Was this helpful? Yes
Sep 08,2017
Minithumbup
By: 'Paul'
Sep 08,2017
0 people found
this helpful
Excellent service, very professional brochure, the team kept me well informed of progress and Mark made it a very personal service at critical stages of the process....
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Was this helpful? Yes
Sep 08,2017
Minithumbup
Amie
Vicki
By: 'Patricia'
Sep 08,2017
1 people found
this helpful
All the members of staff that I have dealt with have been efficient and knowledgeable. They are extremely helpful which is crucial when living in a totally different area. They are proactive when dealing with tenants and landlords in equal measure. I feel totally confident ...
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Comment on agent fees
The fees charged are more than reasonable for the service given.
Was this helpful? Yes
Sep 07,2017
Minithumbup
Mark
By: 'Denise Wolstenholme'
Sep 07,2017
0 people found
this helpful
Always had a very helpful, personal and professional outlook from Beverley and Mark very happy with them and 5 towns would highly recommend them....
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Comment on agent fees
Very good fees happy with my charges.
Was this helpful? Yes
Sep 07,2017
Minithumbup
By: 'David K'
Sep 07,2017
0 people found
this helpful
They found me a tenant within a few days and the whole process was painless and efficient. I would definitely use them again....
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Comment on agent fees
Agent's Fees were reasonable.
Was this helpful? Yes
Sep 04,2017
Minithumbup
Mark
By: 'Barton285'
Sep 04,2017
0 people found
this helpful
5 Towns had been my letting agent for some 5 years and sold my house when the time was right for me. I never had any problems with them. They always kept me informed and any questions or concerns I had were dealt with very promptly. I ...
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Comment on agent fees
The fees were very good for what they did.
Was this helpful? Yes
Sep 04,2017
Minithumbup
By: 'Andy Draycott'
Sep 04,2017
0 people found
this helpful
The organisation has provided a good agent service to me.(My brother is the main contact for business and queries). I receive monthly statements and payments and all but one of these have been received and on time. When queries have arisen they have been ...
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Comment on agent fees
I believe the agents fees charged are at a fair and competitive rate.
Was this helpful? Yes
Sep 04,2017
Minithumbup
Amie
Mark
By: 'Adele'
Sep 04,2017
0 people found
this helpful
I have always found all staff professional and knowledgeable. They are not your typical Estate Agent and are friendly and reliable. I found them not too pushy like other agents which is a breath of fresh air....
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Comment on agent fees
Reasonable Fees
Was this helpful? Yes
Sep 04,2017
Minithumbup
Vicki
By: 'Mick'
Sep 04,2017
1 people found
this helpful
I have been dealing through this company for the last few years and all the staff are very helpful and patient with regards any worries or concerns. Any problems, they take great care to deal with as fast as possible. And they also are brilliant ...
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Comment on agent fees
The agents fee are fair as regards all the good services they offer.
Was this helpful? Yes
Sep 03,2017
Minithumbdown
Vicki
By: 'Andrew'
Sep 03,2017
1 people found
this helpful
Hi ye i was looking for someone local to rent my property and five towns gave me Great service excellent communication and very nice people to deal with thanks....
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Was this helpful? Yes
Sep 03,2017
Minithumbup
Amie
By: 'Stuart Anthony'
Sep 03,2017
1 people found
this helpful
Especially helpful and curteous help provided, a sound knowledge of the process of letting a property. Advice freely provided on setting up dps deposit....
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Comment on agent fees
Would definitely use this agent again
Was this helpful? Yes
Sep 03,2017
Minithumbup
By: 'David Watford'
Sep 03,2017
0 people found
this helpful
I am a buy to let landlord. They provide good service efficient paperwork and manage my properties well at a reasonable price. The fact they are all let speaks volumes....
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Comment on agent fees
Competitive
Was this helpful? Yes
Sep 02,2017
Minithumbup
Vicki
By: 'Phil'
Sep 02,2017
1 people found
this helpful
Very friendly , helpful and knowledgable. Always loos at issues objectively and does her uttermost to prempt and issue and resolve them resolve....
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Was this helpful? Yes
Sep 02,2017
Minithumbup
Amie
Mark
By: 'Challengers'
Sep 02,2017
1 people found
this helpful
Informative and efficient staff. Excellent tenant selection process. Minimum time the property was advertised on the market for a six month let which we hope will prove to be a long-term let. Thank you Five Towns lettings....
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Comment on agent fees
Fair
Was this helpful? Yes
Sep 02,2017
Minithumbup
Mark
By: 'Rick'
Sep 02,2017
1 people found
this helpful
Very helpful all the way through the letting and selling of my property. I would use them again in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 02,2017
Minithumbup
Mark
By: 'Mrs Booth'
Sep 02,2017
1 people found
this helpful
We had an amazing service from 5 Towns. The photos were brilliant, the property description was worded perfectly, we had viewings straight away and our house was sold within a week!! Everything went smoothly upto completion with a very professional service and no stress. Highly recommended ...
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
Sep 02,2017
Minithumbup
By: 'Kat'
Sep 02,2017
1 people found
this helpful
We have been with 5Towns for 5 years now and always find them to be friendly, professional and helpful. Any issues we have with the property are always dealt with quickly....
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Comment on agent fees
Agents fees are reasonable and fair.
Was this helpful? Yes
Sep 02,2017
Minithumbup
Amie
Vicki
By: 'Martin Glynne'
Sep 02,2017
1 people found
this helpful
A small but efficient estate agency. Well run . Well trained staff.Very pleasant attitude and all knowledgeable without exception Having dealt with numerous estate agents in Castleford and Pontefract, I reckon they are the best . It is a pleasure working with this organization ....
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Comment on agent fees
competitive and reasonable
Was this helpful? Yes
Sep 02,2017
Minithumbup
Vicki
By: 'Susan Wilkins'
Sep 02,2017
1 people found
this helpful
As Landlords we have used 5 Towns Letting Agency on many occasions in the past and have always been totally satisfied. Mark and his very professional staff, in particular Tracy and Vicki deliver an efficient, speedy and most excellent service. Their expertise, built on a wealth ...
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Comment on agent fees
The fees reflect the standard of service on offer.
Was this helpful? Yes
Areas covered
  • WF8
  • WF7
  • WF9
  • WF11
  • WF4
  • WF6
  • WF10
  • WF11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 97% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £128,500
  • Max: £171,250

Letting
  • Min: £0
  • Max: £0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
24 1 3 0 4 0 0 0 1 0
Staff picture Mark
(14)

No image available Olivia
(1)

Staff picture Vicki
(9)

Staff picture Brian
(0)

Staff picture Amie
(8)

Staff picture Tyla
(1)

Fees

LETTING ? - From a stand alone letting to a fully managed property we can offer letting rates from £300 including vat and a bespoke fully managed services from 10% including vat.

Please call us to discuss your bespoke requirements
Last updated at 14/07/2017, 9:30 AM by allAgents

Complaints Procedure

5 Towns Sales & Lettings is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved before a formal complaint is required.

All complaints should, in the first instance, be directed to the Executive Manager in writing. He or she will endeavour to resolve your complaint immediately, and no later than 14 working days of the first notification.

If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Director at the address below. You must write to them within one month of receiving the response from the Executive Manager. The Director will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 14 working days.

Address for complaints in writing:

5 Towns Sales & Lettings
Freemans House
8 Liquorice Way
Pontefract
WF8 1DR

After you have received a response from the Director, you may approach the Ombudsman if you are not satisfied with the response given. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 9:30 AM 14/07/2017 by allAgents

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Branch - Pontefract (Lettings Specialists), Pontefract, WF8

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