Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
4people found this helpful
I have very hard time with this agency as I’m fighting with one person there who is speaking for whole agency and her attitude to customer is so poor as it can get.
As a tenant and Landlord I would avoid them!
I’m ... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Rent PCM: £1250 Would you recommend?: No
Postcode: SE18
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Rent PCM: £1250 Postcode: SE18
1people found this helpful
We got this flat by the Royal Arsenal Residential, but 1st Avenue Greenwich managed it.
They've suggested rent increase to the landlord in the middle of pandemic and since we refused and stayed on a monthly rolling contract - we got asked for property inspection ... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
0people found this helpful
Amy Murrell was great and after we viewed a few properties that were not right for us she found alternatives that suited what we were looking for. In the end she helped us to find the perfect property.
Excellent friendly service and efficient answer time.... read full review
“Nightmare getting the deposit back/mixed experience...”
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1 Star Review
Nov 25,2020
By:
'Art'
Nov 25,2020
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Rent PCM: £1200 Would you recommend?: No
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Rent PCM: £1200 Postcode: SE10
1people found this helpful
I left a very positive review on this portal about the renting process and the maintenance throughout the tenancy.
But had a very BAD experience with the CHECKOUT and RETURNING THE DEPOSIT. It was just a NIGHTMARE with 1st Avenue. They did everything to Deduct ... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
0people found this helpful
Amy was amazing! She was literally at our beacon call all day throughout the process of offers and agreements, and guided us through the process end to end.
From the start of the process, taking us to viewings she was knowledgable and accommodating.
Renting and ... read full review
“We had very bed Experience with 1Avenue Team.......”
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1 Star Review
Aug 11,2020
Rebecca
By:
'Kristian'
Aug 11,2020
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Rent PCM: £1550 Would you recommend?: No
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Rent PCM: £1550 Postcode: SE10
3people found this helpful
We had a very bed Experience with 1Avenue Team.
As tenants they did everything they could to deduct our deposits.... the behavior of the property management was super rude and careless.
It taking us already few months to sort out our deposit, and the team ... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
0people found this helpful
1st Avenue (Greenwich branch) was our property manager for 3 years, and I can wholeheartedly recommend their services. The property management team was caring, responsive and friendly. To be quite honest, maintenance services may sometimes be not as prompt as one would wish, however the quality ... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Rent PCM: £1050 Would you recommend?: No
Postcode: SE13
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Rent PCM: £1050 Postcode: SE13
0people found this helpful
An extremely high standard of customer cae from Roberto Nobrega and Niamh Giles. (Greenwich Branch) Prompt, responsive, patient and able to signpost appropriately.... read full review
“Our experience with 1st Avenue has been excel......”
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5 Star Review
Jul 22,2020
By:
'Rafael'
Jul 22,2020
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
0people found this helpful
Our experience with 1st Avenue has been excellent!!
Amy Murrell took care of everything extremely fast and adjusted to our schedule to show a flat we were interested in.
Amy is really friendly and she is always looking to provide the best service.
I really ... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Property Management
Would you recommend?: Yes
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Property Management
Postcode: SE10
0people found this helpful
I've been partnering with 1stAvenue in the last 3 years, and all that time they've been supportive and attentive to my needs.
My void periods have been minimal (a few days), and the quality of tenants they provided has also been great.... read full review
“Due to UK Lock-down and current situation wit......”
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1 Star Review
Mar 30,2020
By:
'Negar'
Mar 30,2020
Branch: London, Commercial Unit 6, 128 Metcalfe Court
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE10
Branch: London, Commercial Unit 6, 128 Metcalfe Court
Lettings (as a Tenant)
Postcode: SE10
0people found this helpful
Due to UK Lock-down and current situation with Coronavirus, the agency refused to work and move us into our new property even all documents were ready and signed. We just needed to get the keys from them and they get inventory done.
At the same ... read full review
“Absolutely scary experience dealing with 1st ......”
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1 Star Review
Mar 18,2020
By:
'Sharada'
Mar 18,2020
Branch: Croydon, Keats Building,5 Saffron Central Square,Wellesley Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CRO
Branch: Croydon, Keats Building,5 Saffron Central Square,Wellesley Road
Lettings (as a Landlord)
Postcode: CRO
5people found this helpful
Absolutely scary experience dealing with 1st Avenue. They started out well and some of their team members such as Emily and Nozomi have been particularly helpful but their Managing Director’s actions have been dubious of late. They appear to be short of money and ... read full review
“This company has no idea how to deal with peo......”
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1 Star Review
Mar 11,2020
Rebecca
By:
'Sarah'
Mar 11,2020
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Rent PCM: £2000 Would you recommend?: No
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Rent PCM: £2000 Postcode: SE10
4people found this helpful
This company has no idea how to deal with people that have professional Jobs and work or how to deal with a tenancy with 2 tenants. We had to chase the agency for our check-in report which was not correct. They gave us the wrong meter ... read full review
“Many thanks to Emily Pedrotti! The whole ren......”
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5 Star Review
Dec 02,2019
By:
'Marina'
Dec 02,2019
Branch: Croydon, Keats Building,5 Saffron Central Square,Wellesley Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CR0
Branch: Croydon, Keats Building,5 Saffron Central Square,Wellesley Road
Lettings (as a Landlord)
Postcode: CR0
0people found this helpful
Many thanks to Emily Pedrotti!
The whole renewal process was quick and without any holdups or problems.
1st Ave have been consistently polite & efficient in dealing with me for the last few years and I have great respect for their efforts as I believe they ... read full review
“I was a tenant and moved out on 28th of Septe......”
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5 Star Review
Oct 19,2019
jodie
By:
'Sid'
Oct 19,2019
Branch: Croydon, Keats Building,5 Saffron Central Square,Wellesley Road
Services: Lettings (as a Tenant)
Rent PCM: £1150 Would you recommend?: Yes
Postcode: CR0
Branch: Croydon, Keats Building,5 Saffron Central Square,Wellesley Road
Lettings (as a Tenant)
Rent PCM: £1150 Postcode: CR0
0people found this helpful
I was a tenant and moved out on 28th of September. I was worried that I might not be able to get my deposit back as it was with my previous agents and experiences. But Jodie Clarke helped me throughout the process checkout process and ... read full review
“Very helpful and attentive service from start......”
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4 Star Review
Jun 29,2019
By:
'Chris'
Jun 29,2019
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Rent PCM: £1250 Would you recommend?: Yes
Postcode: CR0
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Rent PCM: £1250 Postcode: CR0
0people found this helpful
Very helpful and attentive service from start to finish. No particularly negative experiences or instances to mention as regards the service provided.... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Landlord)
Postcode: SE10
0people found this helpful
Since Olivia took over she's smoothed the issues I've previously had, demonstrating understanding, empathy and professional attention to detail... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: They manage our building
Would you recommend?: No
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
They manage our building
Postcode: SE10
0people found this helpful
I have recently completed my renewal with Emily and she has been so quick and efficient and helpful throughout the while process - thank you so much Emily!... read full review
Branch: London, Commercial Unit 6, 128 Metcalfe Court
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CR0
Branch: London, Commercial Unit 6, 128 Metcalfe Court
Lettings (as a Landlord)
Postcode: CR0
1people found this helpful
My properties have been managed by 1st Avenue for a number of years and I can always rely on them to make sure everything is taken care of and my tenants are happy and my property is been looked after very well... read full review
Comment on agent fees
There fees are always reasonable and value for money
Branch: Croydon, Keats Building,5 Saffron Central Square,Wellesley Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: 25R
Branch: Croydon, Keats Building,5 Saffron Central Square,Wellesley Road
Lettings (as a Landlord)
Postcode: 25R
0people found this helpful
I an a landlord of the property mentioned above in Croydon. Jodie has been outstanding in terms of her response, passion of work and kindness to ease my mind. I have been nothing but appreciative of all she does for our property. Thanks Jodie!... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
0people found this helpful
Exceptionally professional service with incredibly helpful staff, who really go the extra mile. Fast responses, clear on the application/renting process with help where needed for the tenant. As I was moving from overseas, I felt it would be more a more arduous process, but ... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Sales (as a Vendor)
Postcode: SE10
0people found this helpful
The Greenwich office team is very professional and goes beyond its duties. In this challenging environment Ashleigh and Helen went truly far to bring in buyer for my flat. This agency was recommended to me and I'm happy to recommend this team to anyone. Great ... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
0people found this helpful
Amber has been amazing! She has kept me updated from day one, and helped get everything sorted with my landlord! I am really happy with the experience and know that i can call 1st avenue whenever i have a problem, because there friendly and approachable! ... read full review
Branch: London, Commercial Unit 6, 128 Metcalfe Court
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE10
Branch: London, Commercial Unit 6, 128 Metcalfe Court
Lettings (as a Landlord)
Postcode: SE10
1people found this helpful
I have used 1st avenue several times for finding new tenants and most recently the sale of a few properties in my portfolio, on each occasion the specialist teams were professional, extremely knowledgable about the area and followed up my queries quickly - overall they ... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Rent PCM: £1800 Would you recommend?: Yes
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Rent PCM: £1800 Postcode: SE10
1people found this helpful
Found all members of staff very helpful from the start of the rental period to the very end. Always answered any queries I had quickly with no fuss. Olivia Akers was a great help with the checkout keeping me up to date with the process & ... read full review
Branch: London, Commercial Unit 6, 128 Metcalfe Court
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE10
Branch: London, Commercial Unit 6, 128 Metcalfe Court
Lettings (as a Tenant)
Postcode: SE10
1people found this helpful
*So inadequate at managing a property. I lived in a property they managed, they hadn't completed an inventory for 5 years, the place was riddled with mice, any maintenance issue took 8x to argue about.
In the end, they contacted my housemates and I 18 months after ... read full review
Branch: Croydon, Keats Building,5 Saffron Central Square,Wellesley Road
Services: Lettings (as a Tenant)
Rent PCM: £1125 Would you recommend?: No
Postcode: CR0
Branch: Croydon, Keats Building,5 Saffron Central Square,Wellesley Road
Lettings (as a Tenant)
Rent PCM: £1125 Postcode: CR0
4people found this helpful
I've requested No objection Letter for my Partner visa to property Management team Multiple times even i have provided the content of the letter but did not care about to respond to my emails,hence visited Personally three times croydon office which located at keats ... read full review
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
9people found this helpful
Only 1 star because zero stars is not an option.
Literally the worst agency I've ever had the misfortune of dealing with. They appear friendly and professional when viewing a property but as soon as they've taken your money, they are the most incompetent and unprofessional ... read full review
Comment on agent fees
Ridiculous amounts for literally nothing, they will make you do most of the work.
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
4people found this helpful
One of the worst agencies I have ever come across. They only care about the landlord and not so much about the tenants.
They would not wait 5 minutes past their weekday working hours (7pm) in order for me to get there after work and sign ... read full review
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(1)
I just signed up with them and I could not agree more that they give zero attention to the tenant and landlord is the sole object of their attention that they advocate for them by just refusing anything with "I don't think landlord would accept" after I made an offer to invest into their property and it would be theirs to keep. ...
“Terrible...”
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1 Star Review
May 18,2018
By:
'Steve'
May 18,2018
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
4people found this helpful
The initial service and sales team were great. However, the moment we'd signed a contract the service fell off a cliff.
When the keys were supplied the property was filthy and covered in a thick film of dust and grime. The kitchen lights didn't work ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.