0% lettings valuation accuracy
0% lettings fee satisfaction
No company information
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2024
allAgents People Awards
Latest Reviews
28th Apr 2017
reviewed by 'Leila'
Opening Hours
Address
Squarefoot Estate Agents
49 Windsor road
Penarth
South Glamorgan
CF64 1JE
02920 990088
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £1,734 | £1,734 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Apr 28,2017
Apr 28,2017
1
people found
this helpful
this helpful
They are absolutely awful. They're almost completely unresponsive and you have to call and email at least 5 times before you get any kind of response (which usually doesn't solve the issue or answer your query). Examples of queries we've had, the location of our electricty ...
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Oct 10,2013
Oct 10,2013
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people found
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I rented with Squarefoot lettings from April 2010 - October 2013. During this time, their profesisonal conduct and customer service were both well below par. Issues that I encountered included:
- not following up on maintenance enquiries, including an unsafe gas metre and broken radiator for 18 months
...
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What agent could do to change your mind?
- dealing with maintenance problems within a reasonable period of time (i.e. during the tenancy) - responding to email enquiries in a polite and professional manner, providing the requested information, and treating tenants as paying customers rather than products. - communicating verbally in a polite and professional manner. I.e. Not stating that requiring housing benefit for a period of 1 month would cast "aspersions on [my] character" or accusing tenants of being rude when making a complaint. - adherance to the Data Protection Act (i.e. not sharing tenant's personal information with others)Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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