Love Property
Catterick Garrison, Richmond, DL9
4.5/5, 24 reviews
83% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction



Property Features

A local independent agent

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

Love Property
18 Richmond Road
Catterick Garrison,Richmond
North Yorkshire
DL9 3JA
01748 834373

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £110,000 £495,000
Lettings 100% 86% £550 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 6 3 8 0 0 0 0 1
Areas covered
  • DL9
  • DL7
  • DL10
  • DL11
  • DL8
  • DL6
  • DL1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Love property heve taken over management of t......”

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Jul 29,2023
Minithumbup
Sal
By: 'Kim'
Jul 29,2023
0 people found
this helpful
Love property heve taken over management of the property i currently rent. Sal was very friendly and put all my apprehensions to rest....
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“Highly recommended...”

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Jul 22,2022
Minithumbup
By: 'Judith'
Jul 22,2022
0 people found
this helpful
I have used Love Property for both purchasing and letting a house. I have always received exceptional service. Communication is clear and frequent, all is delivered in a professional manner. Highly recommended....
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“Oustanding...”

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Jun 08,2022
Minithumbup
Laura
By: 'Claire Gask'
Jun 08,2022
0 people found
this helpful
We recently completed the sale of our property in Richmond North Yorkshire with Love Property based in Catterick Garrison. After inviting all the local estate agents to visit our selection was based on the professional, positive and competitive rate offered by Love Property. Laura and ...
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“from start to finish the whole experience of ......”

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Apr 09,2022
Minithumbup
Laura
By: 'Tracy'
Apr 09,2022
0 people found
this helpful
from start to finish the whole experience of selling the property was fantastic, friendly team, who kept us well informed throughout the sale process. nothing was too much trouble would recommend to anyone considering selling a property...
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“Swift and smooth sale...”

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Mar 14,2022
Minithumbup
By: 'Elaine'
Mar 14,2022
0 people found
this helpful
The staff at love property could not have been more professional and diligent. The sale went swiftly and smoothly. I believe their understanding of the market is second to none and I can't thank them enough....
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Was this helpful? Yes
By: Deven
Mar 21, 2022
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Thank you so much for your lovely review Elaine. It was a pleasure working for you to sell your home! ...

“Thanks for having us : )...”

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Mar 09,2022
Minithumbup
Sal
By: 'Anthony'
Mar 09,2022
0 people found
this helpful
Sal and all the staff at Love Property have been great throughout my 3 year tenancy. They've always been very responsive, friendly and caring. I would recommend LP to all. Thank you for taking care of us! Anthony and family...
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Was this helpful? Yes
By: Sal Isherwood-Oliver
May 20, 2022
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You are very welcome Anthony, its was our pleasure to look after you all. Very best wishes for the future. ...

“Supportive letting agency...”

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Jan 05,2022
Minithumbdown
Sal
By: 'SASRA'
Jan 05,2022
0 people found
this helpful
Love Property have been very supportive throughout the letting process. We are very happy to appoint them to manage our property....
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“I recently sold my property through Love Prop......”

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Nov 29,2021
Minithumbup
Laura
By: 'Nichola cockerill-smith'
Nov 29,2021
0 people found
this helpful
I recently sold my property through Love Property. I liked the fact you deal with the same person for selling and then the same person once SSTC. It felt like a real personal touch. Everyone was friendly, professional and helpful. I would use Love Property ...
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“Great experience!...”

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Nov 29,2021
Minithumbup
Sal
By: 'Jack'
Nov 29,2021
0 people found
this helpful
Love property were a delight from the the get go. Lovely staff who are genuinely nice, approachable and helpful! They made the whole experience feel stress free. We found it difficult finding a property that suited us that was within our price range but they ...
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“Laura and her team are on their A game. This ......”

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Nov 10,2021
Minithumbup
Laura
By: 'Michelle Birch'
Nov 10,2021
0 people found
this helpful
Laura and her team are on their A game. This agency is head and shoulders above anyone else in our area and beyond. The service received is impeccable from day one. Their response time is always very quick and nothing is too much trouble. The ...
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Attachments

Review file
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“Great service. All staff very helpful and fri......”

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Oct 04,2021
Minithumbup
Sal
By: 'Kelly'
Oct 04,2021
0 people found
this helpful
Great service. All staff very helpful and friendly, especially Sal. Would highly recommend love properties. We are so happy in our new home, thank you!...
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“One of the Top and best letting agents ... I ......”

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May 25,2021
Minithumbup
By: 'Lovkumar Gurung'
May 25,2021
0 people found
this helpful
One of the Top and best letting agents ... I have no problem at all so far with love property, with best suggestions and guidance no doubt I have an easy time letting property with Love property Catterick Garrision......
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Was this helpful? Yes
By: Sal Isherwood-Oliver
May 27, 2021
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Thank you Mr Gurung, its lovely to know that our new Landlords are happy with the service they are receiving. ...

“As a tenants we have had nothing but brillian......”

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May 24,2021
Minithumbup
By: 'Samantha'
May 24,2021
0 people found
this helpful
As a tenants we have had nothing but brilliant service from Love Property, very helpful when sorting any issues we have had....
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By: Sal Isherwood-Oliver
May 27, 2021
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Thanks Samantha, you are a smashing Tenant and a pleasure to work for. ...

“Nothing is ever too much trouble for Love Pro......”

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May 24,2021
Minithumbup
Laura
By: 'PH'
May 24,2021
0 people found
this helpful
Nothing is ever too much trouble for Love Property. Customer focussed Professional Efficient Caring Helpful Highly recommended. Love Property manages our property. We have also sold property through Love Property....
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Was this helpful? Yes
By: Sal Isherwood-Oliver
May 27, 2021
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Thank you Elaine, what a lovely review, we are delighted that you are happy with our service. ...

“Would highly recommend!...”

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May 24,2021
Minithumbup
By: 'Fiona'
May 24,2021
0 people found
this helpful
The best letting agent our property has been managed by. After previously having issues with communication and support from our previous agent Love Property have been a breath of fresh air. The staff are so lovely and helpful and very professional. They keep in touch ...
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Was this helpful? Yes
By: Sal Isherwood-Oliver
May 27, 2021
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Thank you Fiona, you are a pleasure to work for. ...

“Good customer service and they always there t......”

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May 24,2021
Minithumbup
By: 'Waisea'
May 24,2021
0 people found
this helpful
Good customer service and they always there to help,I would recommend this company to anyone who is looking for a house or Want to get there house rented Out...
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Was this helpful? Yes
By: Sal Isherwood-Oliver
May 27, 2021
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Thank you Waisea, Good to know you are happy with what we do to look after your property for you. ...

“Excellent service from Sal...”

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Feb 02,2021
Minithumbup
Sal
By: 'Kate'
Feb 02,2021
0 people found
this helpful
We met Sal at a property we were viewing on behalf of my parents to let. She was professional and so friendly and helpful to the many questions I asked. I felt that she cared about the service she was giving to her landlords as ...
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Was this helpful? Yes
By: Sal Isherwood-Oliver
Feb 02, 2021
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Thank you so much for your kind words Kate, it was our pleasure and we hope your parents will be happy in their new home. ...

“Had a terrible experience, staff were rude unhelpful and unorganized ......”

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Aug 04,2020
Minithumbdown
By: 'Mark'
Aug 04,2020
0 people found
this helpful
Had a terrible experience, staff were rude unhelpful and unorganized throughout my renting experience. Waste of fees I actually paid to them. Waited months for them to report anything. Just do not use!...
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Was this helpful? Yes
By: Laura Kidd
Aug 04, 2020
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Thank you for your feedback however we are confused as to the reason you have not complained to us directly and taken two and a half years to leave a review? ...

“Totally crap...”

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Feb 13,2019
Minithumbdown
By: 'Donotuse'
Feb 13,2019
1 people found
this helpful
This Estate agent is rubbish - I've never known such poor service. They have no idea how to deal with Customers. We would never use again or ever recommend....
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Comment on agent fees
They are a RIP OFF
Was this helpful? Yes
By: Laura Kidd
Mar 13, 2019
View all comments (1)
Thank you for taking the time to review us and we are sorry you have not been satisfied but it is really helpful if we know who you are and why you would need to leave a review like this. We have no disputes with any tenants and no deposits are in dispute and no complaints have been raised in a long time so if your review is genuine (we are targeted by other businesses) please get in touch as soon as possible so we can resolve your issues and find out where we went so wrong. ...

“Awesome!!!...”

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Oct 26,2018
Minithumbup
Kelly
By: 'Steve'
Oct 26,2018
0 people found
this helpful
Having originally gone with another very well-known online estate agent and only getting 1 viewing in 3 months I decided to give Love Property a try. What a difference; communication by website/personal information portal, email and phone calls every step of the way. They proactively promoted ...
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Was this helpful? Yes
By: Kelly Jeffrie
Oct 26, 2018
View all comments (1)
Thank you so much for your lovely comments - it is really great when we can help people move on to the next chapter in their life. I am sure that we will be able to progress to a completion date smoothly for you! ...

“Leaving a rental property...”

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Oct 03,2018
Minithumbdown
By: 'AP'
Oct 03,2018
3 people found
this helpful
Going through the Leaving of a rented property. Told that my washer was leaking for 8 months and had damaged the walls this was new and delivered and fitted from a shop. However when I moved into the property the boiler was consistently failing, the plumber ...
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Comment on agent fees
indifferent
Was this helpful? Yes
By: Laura Kidd
Oct 15, 2018
View all comments (1)
Thank you for taking the time time write a review. Its disappointing that you have taken to reviewing without raising any complaints with us directly. We emailed you on day 3 following your move out to confirm your bond was being released in full and to clarify there is no dispute with us. We also sent you a contribution of £50 towards your gas bill in the initial 2 weeks when your boiler programmer wasn't working, this was not requested by you however we felt you had been inconvenienced and ...

“We invited Love Property to market our property for a ......”

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Sep 05,2017
Minithumbup
Laura
By: 'Ron'
Sep 05,2017
0 people found
this helpful
We invited Love Property to market our property for a years rental with much apprehension as it was a 5 year labour of love barn renovation. Laura assured us she was confident that Love Property would find a suitable tenant would look after our property so ...
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Comment on agent fees
very good.
Was this helpful? Yes

“We initially bought our house through Love Property 5 years ago ......”

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Sep 03,2017
Minithumbup
By: 'Rachel'
Sep 03,2017
0 people found
this helpful
We initially bought our house through Love Property 5 years ago and were very happy with the service they provided. We therefore decided to go with Laura and Kelly again when we recently sold the property.The service that we received from both of them was ...
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“I was recommended to you by a friend, who assured ......”

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Jul 19,2017
Minithumbup
Laura
By: 'Bobb'
Jul 19,2017
0 people found
this helpful
I was recommended to you by a friend, who assured me of your extensive knowledge of the local area. Words cannot express how good and patient you have been with me. I know it took a while to sell my old home but with your ...
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Vendor Fees

1.5% including VAT

Landlord Fees

15% Including VAT

Tenant Fees

£400 Including VAT
Last updated at 03/01/2023, 3:13 PM by Deven
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:13 PM 03/01/2023 by Deven

Awards won by Love Property, Richmond DL9 3JA



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