Brixton Head Office, London, SW9
4.7/5, 144 reviews
92% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.



From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.

We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates, Estate Agents. Clapham | Brixton | Herne Hill | Dulwich

Opening Hours
Address

Keating Estates Ltd
Unit 1, The Viaduct, 360 Coldharbour Lane
Brixton,London
Greater London
SW9 8PL
020 8299 8111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £390,500 £1,075,000
Lettings 96% 96% £500 £3,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 0 74 9 5 0 11 0 16 2
Areas covered
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE5
  • SW8
  • SE21
  • SW11
  • SE27
  • SW12
  • SE11
  • SW16
  • SE23
  • SW17
  • SE4
  • SE24
  • SE17
  • SW3
  • SE8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Latest Properties
Images & Videos

“I made enquiries with three different agents ......”

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Nov 08,2023
Minithumbup
Sam
Lewis
By: 'Lizzy Cormack'
Nov 08,2023
0 people found
this helpful
I made enquiries with three different agents at the the start of my property search; Keatings immediately stood out from the rest and I quickly dropped the other two. Sam made the process easy, efficient and enjoyable, and understood what I was looking for. It ...
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“Sandra has been very efficient in renewing th......”

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Oct 16,2023
Minithumbup
Sandra
By: 'Amanda'
Oct 16,2023
0 people found
this helpful
Sandra has been very efficient in renewing the tenancy on my flat....
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“Great service...”

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Apr 24,2023
Minithumbup
Sandra
By: 'EG'
Apr 24,2023
0 people found
this helpful
Sandra was great when it came to renewing tenants on our lease. She was in touch with us throughout and always on hand to answer any queries, couldn't recommend her more highly!...
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“Thank you Sandra...”

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Apr 19,2023
Minithumbup
Sandra
By: 'Julie'
Apr 19,2023
0 people found
this helpful
I have received excellent service from all staff always. Recently Sandra arranged my renewal and she was efficient, professional and quick to respond; also very friendly. Great customer service....
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“Katerina was so quick to respond when we had ......”

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Apr 19,2023
Minithumbup
Katerina
By: 'Sammy'
Apr 19,2023
0 people found
this helpful
Katerina was so quick to respond when we had a maintenance issue and got it sorted within a few hours. We were so grateful for the fast communication. Thank you Katerina!!...
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“Lease renewal: Sandra...”

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Apr 12,2023
Minithumbup
Sandra
By: 'Dave'
Apr 12,2023
0 people found
this helpful
Sandra helped me re-new the lease on my property in Clapham. Sandra was a pleasure to work with: very professional, helpful and responsive throughout....
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“Sandra is always extremely polite and profess......”

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Mar 07,2023
Minithumbup
Sandra
By: 'Scott'
Mar 07,2023
0 people found
this helpful
Sandra is always extremely polite and professional and responds to emails fast and efficiently. Sandra always supplies very useful advice and detailed information on any queries that I've had. Would highly recommend, thank you....
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“I wanted to thank the Brixton Keatings team e......”

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Feb 03,2023
Minithumbup
Sam
Lewis
By: 'Anthony Tysome'
Feb 03,2023
0 people found
this helpful
I wanted to thank the Brixton Keatings team especially Sam, Lewis, Luisa and the rest of the team for your work in getting an offer on my flat. I have found Keatings to be professional from the start, in particular I appreciated the regular update ...
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Was this helpful? Yes

“Excellent communication throughout the proces......”

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Oct 25,2022
Minithumbup
By: 'Michael'
Oct 25,2022
0 people found
this helpful
Excellent communication throughout the process. We felt valued by keatings and that they had our best interests at the forefront of our discussions. Would recommended...
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“We found Katerina to be very helpful and prof......”

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Oct 22,2022
Minithumbup
By: 'Alexander Greig can'
Oct 22,2022
0 people found
this helpful
We found Katerina to be very helpful and professional throughout the process. She answered any questions we had regarding our move in a timely manner....
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“Sade is rude, offensive, and unprofessional....”

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Oct 05,2022
Minithumbdown
By: 'Min'
Oct 05,2022
2 people found
this helpful
Sade was deeply unprofessional in my call during the move-out, and just frankly rude to the point where I am astounded that she is a full-time professional. There was a miscommunication with the cleaning services that was arranged that I tried to clarify with Sade ...
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“Thank you Katerina...”

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Aug 05,2022
Minithumbup
Katerina
By: 'Adam'
Aug 05,2022
0 people found
this helpful
Katerina has been amazing, replies instantly and has been so accommodating. Even when we had concerns with the contract she explained the details and put our minds at ease. We have had all our queries answered and the stresses that come with moving has been ...
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“The worst Lettings agent I've ever experience......”

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Aug 03,2022
Minithumbdown
By: 'Cold and Confused'
Aug 03,2022
1 people found
this helpful
The worst Lettings agent I've ever experienced. Truly terrible from beginning of let to end, with serious malfeasance and inconsistency. They seem to be confused about how they've operated the property and don't seem to communicate with each other, so you end up having to ...
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“Katerina...”

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Aug 01,2022
Minithumbup
Katerina
By: 'Lucy'
Aug 01,2022
0 people found
this helpful
Katerina has been lovely! Always replies very quickly to emails and is so helpful and efficient! Thank you for all your help Katerina! She has made the moving in process into mine and my partners first London flat so much easier!...
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“Katerina was a pleasure to deal with and was ......”

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Jul 29,2022
Minithumbup
Katerina
By: 'Jovan'
Jul 29,2022
0 people found
this helpful
Katerina was a pleasure to deal with and was quick with responding to any queries we had. Would happily go through Keating again :)...
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“Excellent service and support!...”

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Jul 29,2022
Minithumbup
Katerina
By: 'Rowen'
Jul 29,2022
0 people found
this helpful
Katerina and Allan were incredibly helpful in our hunt for a rental. From start to finish, we received clear communication and excellent attention from the Keating team. I'm particular, Katerina was always on hand to answer our questions and process our requests in the final ...
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Was this helpful? Yes

“As first time renters, we had lots of questio......”

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Jul 13,2022
Minithumbup
By: 'Sammy'
Jul 13,2022
0 people found
this helpful
As first time renters, we had lots of questions about the process that Sandy was always so quick to answer. Sandy really went above and beyond to make our experience as smooth as possible, she is an amazing asset to the team - thank you ...
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“Sandy was very professional and helpful to wo......”

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Jun 29,2022
Minithumbup
By: 'georgina'
Jun 29,2022
0 people found
this helpful
Sandy was very professional and helpful to work with when we moved into our new rental. She responded quickly to any questions we had. Highly recommend working with her...
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“Keterina has been professional and made the p......”

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Jun 29,2022
Minithumbup
Katerina
By: 'Davide'
Jun 29,2022
0 people found
this helpful
Keterina has been professional and made the process very smooth, she responded quickly to every question we had and we highly recommend her....
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“Katerina was very helpful in moving flats wit......”

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Jun 29,2022
Minithumbup
Katerina
By: 'Niraj'
Jun 29,2022
0 people found
this helpful
Katerina was very helpful in moving flats with such a quick turn around . The flat was exactly as promised...
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“Katerina was great with our move - helped get......”

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Jun 29,2022
Minithumbup
Katerina
By: 'Sammy'
Jun 29,2022
0 people found
this helpful
Katerina was great with our move - helped get us in to our new flat with a very quick turnaround. Really appreciate the help!...
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“Keatings - Unprofessional...”

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Jun 28,2022
Minithumbdown
Audinga
By: 'Vron'
Jun 28,2022
0 people found
this helpful
Found Keatings to be unprofessional, money hungry and uncaring. Sade was rude and unapproachable and robot like when dealing with us. Don't use this Estate Agents if you want a personal touch as they are unsympathetic and full of their own self importantance....
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“Keating were always quick to respond to issue......”

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Jun 24,2022
Minithumbup
By: 'Scott'
Jun 24,2022
0 people found
this helpful
Keating were always quick to respond to issues in the flat. The moving out process was also easy and the deposit was returned quickly....
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“Helpful and responsive...”

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Jun 20,2022
Minithumbup
By: 'Amy'
Jun 20,2022
0 people found
this helpful
Sandy was always very responsive and helpful at sorting out any problems. We are very happy with our new home! Thank you!...
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“As a renter via the agency they gave solid he......”

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Jun 07,2022
Minithumbup
By: 'stewart'
Jun 07,2022
0 people found
this helpful
As a renter via the agency they gave solid help throughout and clear communication via email during the move in process. Overall a positive experience....
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“They must charge a really cheap fee - their e......”

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May 04,2022
Minithumbdown
By: 'Rixhard'
May 04,2022
0 people found
this helpful
They must charge a really cheap fee - their estate agents are rude, know nothing about the houses they have listed and are clearly busier looking for jobs at better estate agents than buyers for client's houses....
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Was this helpful? Yes
By: Shane Mercieca
May 05, 2022
View all comments (1)
Richard, Many thanks for your review. Sorry you felt like you had a bad experience. It is certainly never our intention. The member of staff you spoke to was relatively new to the company, and was apparently trying to explain that the property you enquired about was in need of complete renovation, and was therefore only available to cash purchasers. Good luck with your property search. Regards, Shane Mercieca Managing Director ...

“Sandy has been very helpful answering any que......”

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Apr 27,2022
Minithumbup
By: 'Lyndon'
Apr 27,2022
0 people found
this helpful
Sandy has been very helpful answering any questions or problems we've had whilst moving into our new flat, and has also been very on the ball with completing our file with various checks needed. Thanks Sandy!...
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“Katerina has been very helpful and friendly t......”

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Apr 05,2022
Minithumbup
Katerina
By: 'Joanne'
Apr 05,2022
0 people found
this helpful
Katerina has been very helpful and friendly throughout my moving journey and is very prompt to respond to any questions....
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“Very helpful over the phone, quick to respond......”

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Mar 31,2022
Minithumbup
Katerina
By: 'Christian'
Mar 31,2022
0 people found
this helpful
Very helpful over the phone, quick to respond to emails & confirm details about the tenancy. It would be great to see Keating generally have a bit more flexibility during the moving in process....
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“Very helpful throughout the rental process an......”

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Mar 31,2022
Minithumbup
Katerina
By: 'Scott'
Mar 31,2022
0 people found
this helpful
Very helpful throughout the rental process and would recommend. Thanks very much for making the process very smooth for us....
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Staff picture David
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Staff picture Dwayne
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Staff picture Grace
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Staff picture Gemma
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Staff picture Allan
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Staff picture Christiaan
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Staff picture Tom
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Staff picture Katerina
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Staff picture Audinga
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Staff picture Sonny
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Staff picture Lewis
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Staff picture Sandra
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Staff picture Sam
Staff picture Camilla
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Staff picture Kayleigh
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

Awards won by Keating Estates Ltd, London SW9 8PL



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Keating Estates Ltd

Branch - Brixton Head Office, London, SW9