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Victorstone

4.8/5, 911 Reviews
97% Recommended

94% sales valuation accuracy

95% letting valuation accuracy

94% sales fee satisfaction

94% letting fee satisfaction

Contact Us
Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep. Our values are
based on a belief that when clients come to us, they are treated with the utmost respect and care. Not only does this manifest itself into a loyal clientele who come to us time and time again, it’s testament to our professional, ethical approach to buying, selling and leasing property. We employ and retain some of the most experienced, knowledgeable and competent agents and negotiators in London and we play to each other’s strengths. We are a team in the true sense of the word and because we work cross-departmentally, we can offer an effective, comprehensive service that you can rely on, and one that gets results, time and time again.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales94.00%94%£36,000£10,000,000
Lettings95%94%£270£4,333
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1522470221271990326
Areas covered
  • EC1
  • EC2
  • EC3
  • N1
  • N16
  • N4
  • N5
  • SE11
Address

Victorstone
213 City RoadLondon, Greater London
EC1V 1JN
0207 858 1588

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:30
  2. 09:00 - 18:30
  3. 09:00 - 18:30
  4. 09:00 - 18:30
  5. 09:00 - 18:00
  6. 10:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?National Homes Network
  • ?Move With Us
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Latest Properties

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Images and Videos
BRANCH ASSET
Geoff managed to let my house ...

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5 Star Review

By : 'Mark'
Branch : City and Islington, 213 City Road
Services : Letting (As a Owner)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : E16

9 Jul 2015
People found this helpful1

Geoff managed to let my house within a couple of days at the asking price when another hard working, decent agent had not managed to let it for weeks. It was also let at considerably above the rental valuation of the high profile agents through whom I bought the house. I have now let a number of ... Read Full Review


What agent could do to change your mind?

Their fees are extremely reasonable for the service they provide and I have complete trust that any works needing done will be arranged at a fair price.


Comments on Agent Fees

Their fees are extremely reasonable for the service they provide and I have complete trust that any works needing done will be arranged at a fair price.

Comments (0)Was this helpful?:
We (three students) were ...

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5 Star Review

By : 'Björn'
Branch : City and Islington, 213 City Road
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : NW1

9 Jul 2015
People found this helpful1

We (three students) were looking for a flat within a reasonable distance to our uni and indicated a fixed budget to the agent. She was very good in picking flats to show us that were according to our wishes and thus we very quickly found something that even exceeded our expectations. Also, I liked ... Read Full Review

Comments (0)Was this helpful?:
Natalie has been prompt and ...

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4 Star Review

By : 'Landlord'
Branch : City and Islington, 213 City Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : WC1H

9 Jul 2015
People found this helpful1

Natalie has been prompt and effective in response, managed the tenants well. She is the most effective of the people I have dealt with a Victor ... Read Full Review


What agent could do to change your mind?

Ok


Comments on Agent Fees

Ok

Comments (0)Was this helpful?:
Very professional service ...

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5 Star Review

By : 'House'
Branch : City and Islington, 213 City Road
Services : Sales (As a Buyer)
Sold price : £380000
Would you recommend ? : Yes
Postcode : E14

8 Jul 2015
People found this helpful2

Very professional service from Vicki. Helped us find exactly the property we wanted to buy from the start. Proactive service and helped us get it at the price we were happy to buy it at. Very impressed by Vicki's ability to fully understand our needs. Would definitely recommend her services and use ... Read Full Review

Comments (0)Was this helpful?:
Ivan was very professional, ...

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5 Star Review

By : 'Iryna'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Rent PCM : £490
Would you recommend ? : Yes
Postcode : NW1

8 Jul 2015
People found this helpful2

Ivan was very professional, positive and helpful. He answered all the questions we had and explained to us when we didn't understand something. He was also very friendly and easy to reach by phone or email. Overall, we had a great experience with Victorstone and would definitely recommend it to our ... Read Full Review

Comments (0)Was this helpful?:
My friend and I contacted ...

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5 Star Review

By : 'Samira'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : EC1

7 Jul 2015
People found this helpful3

My friend and I contacted Victorstone Property Consultants via e-mail to arrange a viewing for a flat we were interested in. Shabana called me shortly after receiving the e-mail to schedule a viewing. She booked us in for our preferred date and time. On the day of the viewing, we got lost and ... Read Full Review

Comments (0)Was this helpful?:
Pablo was helpful, ...

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5 Star Review

By : 'Rebecca'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1

5 Jul 2015
People found this helpful3

Pablo was helpful, approachable and easy to contact when we needed him, dealing with every request regarding our property and arranging two follow-up visits to the flat so that we could determine room allocations etc before we moved in. As students renting our first property we had a lot of ... Read Full Review

Comments (0)Was this helpful?:
Mohamed was very friendly and ...

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5 Star Review

By : 'Ivo'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : E1

4 Jul 2015
People found this helpful5

Mohamed was very friendly and helpful. He is always providing me and my flatmates with the necessary information. Contacting us regularly via email and phone. Very pleased to work with ... Read Full Review

Comments (0)Was this helpful?:
Very friendly , Couldnt get ...

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5 Star Review

By : 'Islam'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E2

4 Jul 2015
People found this helpful5

Very friendly , Couldnt get the help with any other agent , Was striving to find my demands for my budget , but finally got it with ... Read Full Review

Comments (0)Was this helpful?:
I had great experience , very ...

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5 Star Review

By : 'Ross'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Rent PCM : £2275
Would you recommend ? : Yes
Postcode : E1

4 Jul 2015
People found this helpful5

I had great experience , very helpfull and easy to get on , I called for anther property wasn't available then he find for me anther flat happy days, he got nice car too, defentaly I'll call him again if I have to move out ... Read Full Review

Comments (0)Was this helpful?:
Alex has been a pleasure to ...

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5 Star Review

By : 'Jeanne'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EC1V

2 Jul 2015
People found this helpful3

Alex has been a pleasure to deal with! He provided a great service in a very professional and friendly way and was able to quickly answer all our queries in a timely ... Read Full Review

Comments (0)Was this helpful?:
We spent quite a while ...

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5 Star Review

By : 'Aimee'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Rent PCM : £2080
Would you recommend ? : Yes
Postcode : NW1

2 Jul 2015
People found this helpful3

We spent quite a while looking for our current flat and saw Lawrance a couple of times at least during this process. We had a great experience with him; he really listened to our needs as students and showed us a good selection of flats. He found us our current flat which is absolutely perfect for ... Read Full Review

Comments (0)Was this helpful?:
We are extremely pleased with ...

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5 Star Review

By : 'Dr.'
Branch : City and Islington, 213 City Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : N7

2 Jul 2015
People found this helpful4

We are extremely pleased with the service from Victorstone especially, Simon Etson, who has been always there to provide information and support us all the way through the process of buying our property. Thank you Simon, your help is much ... Read Full Review

Comments (0)Was this helpful?:
Very friendly defiantly I ...

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5 Star Review

By : 'Ali'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1

2 Jul 2015
People found this helpful5

Very friendly defiantly I recoomend him to everyone to use him for your property search. Good approach as well . Always calling me for update regarding my ... Read Full Review

Comments (0)Was this helpful?:
I was very pleased with the ...

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5 Star Review

By : 'Buki'
Branch : City and Islington, 213 City Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : N1

1 Jul 2015
People found this helpful7

I was very pleased with the service provided by Kiril. He was very patient and understanding with us. It was the first time dealing with a sale, and Kiril helped every step of the way. He is very efficient and professional and just an overall nice guy. I would recommend him to family and friends ... Read Full Review

Comments (0)Was this helpful?:
We were lucky enough to have ...

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5 Star Review

By : 'Oli'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Rent PCM : £2080
Would you recommend ? : Yes
Postcode : NW1

1 Jul 2015
People found this helpful5

We were lucky enough to have Lawrance as our estate agent when looking for a flat. As students it was the first time any of us had looked for a flat but we got all the support we needed. He found brilliant flats that were exactly what we were looking for. Lawrance clearly took on board what we ... Read Full Review

Comments (0)Was this helpful?:
22 Frederick Charrington ...

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5 Star Review

By : 'Ciaran'
Branch : City and Islington, 213 City Road
Services : Sales (As a Buyer)
Sold price : £230000
Would you recommend ? : Yes
Postcode : E1

1 Jul 2015
People found this helpful8

22 Frederick Charrington House, Whitechapel Dealt with both Ben and Alexsandro on the purchase of a 1-bed flat in Whitechapel. The purchase was complicated by a Section 21 notice which had been served for the refurbishment of the building, but both Ben and Ale were very helpful in managing our ... Read Full Review

Comments (0)Was this helpful?:
We found Pablo very helpful ...

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5 Star Review

By : 'A.Thompson'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1

30 Jun 2015
People found this helpful4

We found Pablo very helpful in securing our first student property; he stayed in contact with members of our group for a considerable period of time in order to offer us the kind of property we wanted, indeed, to the extent that we were informed of the property we eventually chose as the estate ... Read Full Review

Comments (0)Was this helpful?:
Natalie seems to handle all ...

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4 Star Review

By : 'chris'
Branch : City and Islington, 213 City Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW1

29 Jun 2015
People found this helpful4

Natalie seems to handle all the paperwork, from drafting contracts, credit checks, arranging guarantors, chasing funds, arranging check-ins and checkouts etc. Very often she is given incorrect information at the outset and has to spend considerable time liasing with the landlord and tenant to get ... Read Full Review

Comments (0)Was this helpful?:
He was really helpful! I ...

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5 Star Review

By : 'K'
Branch : City and Islington, 213 City Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1

29 Jun 2015
People found this helpful3

He was really helpful! I wanted to move in as soon as possible, and I actually did it quickly and soothly thanks to ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible to the relevant Branch/Department Manager. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). WHAT WILL HAPPEN NEXT? • We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure. • We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN. • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain

Last updated at 5/10/2022, 2:56:35 AM by allAgents

Awards won by Victorstone

Regional Awards Won by Victorstone

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