Victorstone Property Consultants
4.9/5, 838 reviews
98% recommended
95% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
91% lettings fee satisfaction
Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.... show more Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.

Our values are based on a belief that when clients come to us, they are treated with the utmost respect and care. Not only does this manifest itself into a loyal clientele who come to us time and time again, it’s testament to our professional, ethical approach to buying, selling and leasing property.

We employ and retain some of the most experienced, knowledgeable and competent agents and negotiators in London and we play to each other’s strengths. We are a team in the true sense of the word and because we work cross-departmentally, we can offer an effective, comprehensive service that you can rely on, and one that gets results, time and time again.
Victore Stone Sales & Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £36,000 £10,000,000
Lettings 94% 91% £350 £4,333
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 2 425 13 124 1 96 0 32 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Victorstone Property Consultants Branches (view all 2)

“Iana responded quickly to questions and was a......”

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Oct 05,2020
Minithumbup
Iana
By: 'Leah'
Oct 05,2020
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Iana responded quickly to questions and was always helpful and happy to explain contractual terms. Thanks Iana for your time!...
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“Thank you Zainab!...”

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Oct 05,2020
Minithumbup
Zainab
By: 'Leah'
Oct 05,2020
0 people found
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Zainab has been patient and continually willing to help through a frustrating moving process, and despite setbacks managed to secure our tenancy. She has continued to communicate with us on our issues after moving in, and has been pleasant to work with the whole time. ...
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“Sophie is very professional and hard worker. ......”

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Sep 30,2020
Minithumbup
Sophie
Sophie
By: 'Patricia Milanes'
Sep 30,2020
0 people found
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Sophie is very professional and hard worker. Although the market is very challenging during the pandemic, she found a suitable professional tenant in a very short time. She works non stop and very knowledgeable on a property. She is very delighted to work with her ...
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“Victorstone stole money from me !...”

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Sep 29,2020
Minithumbdown
Sophie
By: 'Bérengère Brun'
Sep 29,2020
0 people found
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Hi dealt with Sophie from Victorstone when I was looking for a studio as I am coming to London to study. I found a property that suited me but Sophie told me that I wasn't eligible as I had no UK guarantor and couldn't pay 6 ...
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“Very helpful and kind. Overall I had great ex......”

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Sep 24,2020
Minithumbup
Iana
By: 'Preventa Naoum'
Sep 24,2020
0 people found
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Very helpful and kind. Overall I had great experience throughout the whole procedure. I would recommend Victorstone to anyone who is looking to rent....
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“Not only was Ephraim polite, he was helpful f......”

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Sep 16,2020
Minithumbup
Ephraim
By: 'Antonios Vitalis'
Sep 16,2020
0 people found
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Not only was Ephraim polite, he was helpful friendly and proactive in answering and delivering all the necessary details to our questions. Can't rate him enough. Thanks again....
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“Super helpful and friendly when showing us th......”

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Sep 14,2020
Minithumbup
Ephraim
By: 'Ibrahim Rasul'
Sep 14,2020
0 people found
this helpful
Super helpful and friendly when showing us the property! Was very good with helping us with some of the issues with the property we viewed and very quick with the follow up when we said we wanted the property. 100/100...
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“Showed us around three properties...”

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Sep 04,2020
Minithumbup
Ephraim
By: 'Shelby de Rond'
Sep 04,2020
0 people found
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Showed us around three properties via WhatsApp video call, as neither of us were in London at the time. He explained the main rooms and features, but also showed off other benefits that we might not have noticed otherwise e.g. double-glazed windows, or heightened ...
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“I've had some pretty bad experiences, then......”

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Aug 31,2020
Minithumbup
Martin
By: 'Thomas Cooper'
Aug 31,2020
0 people found
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I've had some pretty bad experiences with agents over the past 13 months. After shocking behaviour and no sale after 9 months with another city agent, I met Martin Press from Victorstone and a new experience of dealing with an agent began. So positive and energetic, so ...
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“Excellent service and support provided by Zoy......”

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Aug 30,2020
Minithumbup
Zoya
By: 'Rafat Siddiqi'
Aug 30,2020
0 people found
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Excellent service and support provided by Zoya Bhatti, during these difficult COVID-19 times. She was very helpful and very professional...
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“Thomas barbieri letting agent review...”

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Aug 26,2020
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Thomas
By: 'Dwayne'
Aug 26,2020
1 people found
this helpful
Thomas helped me find my first place in kilburn, a talented and we'll spoken individual with a talent for find homes and ensuring a smooth transaction, would recommend to anyone looking for a new home with and need a agent who is quick efficient and ...
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“Highly recommended! We cannot praise Constan......”

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Aug 25,2020
Minithumbup
Constantino
By: 'Dympna Homer'
Aug 25,2020
0 people found
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Highly recommended! We cannot praise Constantino enough for his efforts in marketing our property. His market knowledge and professionalism are second to none, he kept us updated at all times and we felt confident that his advice was tailored to our property and individual circumstances. ...
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“Great experience. Friendly and super helpful!......”

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Aug 25,2020
Minithumbup
Iana
By: 'Gosha Smith'
Aug 25,2020
0 people found
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Great experience. Friendly and super helpful! Sent lots of options through and was very active in finding the perfect place....
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“International Student looking for a flat in central...”

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Aug 25,2020
Minithumbup
Zoya
By: 'Christopher De La Cruz'
Aug 25,2020
0 people found
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I’m a international student from New York City who has been living in student accommodation for the past 2 years. Due to Covid 19 I was ready to find a proper flat in central London. After using sites like right move and zoopla and encountering many ...
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“An extremely professional agent!...”

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Aug 22,2020
Minithumbup
Naeman
By: 'Naïm Remtola'
Aug 22,2020
0 people found
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Naeman is really devoted to satisfy the client. He’s also very polite, helpful, and doesn’t mind taking time to explain the properties advantages and disadvantages in detail. Extremely professional!...
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“Sophie is brilliant...”

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Aug 22,2020
Minithumbup
Sophie
By: 'George Capstick'
Aug 22,2020
0 people found
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Sophie was excellent and attentive and always worked hard to try and find us the perfect place. She would reply quickly no matter the time and was one of the best estate agents I’ve met....
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“A very personable service...”

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Aug 21,2020
Minithumbup
Naeman
By: 'Hel Davies'
Aug 21,2020
0 people found
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Naeman is very personable and helpful and goes above and beyond to make sure you're happy with your decision. He goes the extra mile and is trustworthy and sincere....
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“Sophie has been really helpful with the contr......”

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Aug 19,2020
Minithumbup
Sophie
By: 'Xiaoya'
Aug 19,2020
0 people found
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Sophie has been really helpful with the contract and moving process even during her day off which is highly appreciated. I would definitely recommend her for her professionalism and care....
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“I had the pleasure of dealing with Thahera to......”

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Aug 19,2020
Minithumbup
Thahera
By: 'Ryan Wei Yue Chuah'
Aug 19,2020
0 people found
this helpful
I had the pleasure of dealing with Thahera to look for a place with my friends. She found a good deal for us and helped clarify everything! Furthermore, she promptly communicated information with the landlord to sort out any special requests we made....
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“He is very nice and patient to listen my need......”

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Aug 18,2020
Minithumbup
Naeman
By: 'Pengp'
Aug 18,2020
0 people found
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He is very nice and patient to listen my need and help me to find a satisfied flat. And give me a lot of useful advice although the circumstances is not good for me he is really willing to help people...
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“My flatmates and I are international students......”

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Aug 17,2020
Minithumbup
Thahera
Ephraim
By: 'Michaella Moore'
Aug 17,2020
0 people found
this helpful
My flatmates and I are international students coming to London for the first time. There were many things new to us that we have to learn as we go. Thahera and Ephraim were so kind and patient and very personable. Ephraim gave an amazing tour ...
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“Thank you Iana for your help and support ! Ve......”

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Aug 14,2020
Minithumbup
Iana
By: 'Tim'
Aug 14,2020
0 people found
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Thank you Iana for your help and support ! Very responsive and friendly agent which helped us to find very quicly our new flat !...
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“Cannot recommend enough...”

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Aug 14,2020
Minithumbup
Sophie
By: 'Joshua Clayfield'
Aug 14,2020
0 people found
this helpful
Due to Sophie's help I was able to find the perfect property. She was extremely hard-working and helpful throughout the whole process, even through COVID-19 she was always there to help. This was my first property and Sophie was always there to answer any questions ...
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“Angelo & Denise were everything you’d hope of......”

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Aug 10,2020
Minithumbup
Angelo
Denise
By: 'Ben Merrell'
Aug 10,2020
0 people found
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Angelo & Denise were everything you’d hope of agents of a rented property. Filled me with piece of mind that any issue I had would be sorted for the duration of my stay. Clear and efficient communication always. Before moving to London I was anxious ...
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“Great experience with Victoria stone and Iana......”

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Aug 10,2020
Minithumbup
Iana
By: 'Ben Mariner'
Aug 10,2020
0 people found
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Great experience with Victoria stone and Iana. super helpful and responsive which has helped me to secure the property I wanted in one afternoon....
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“Found exactly what I needed...”

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Aug 10,2020
Minithumbup
Naeman
By: 'Ben mariner'
Aug 10,2020
0 people found
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Had a great experience looking for a property, everyone was very helpful and accommodating. I was shown lots of options and they made it easy to find exactly what I was looking for...
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“Super friendly and efficient! Wish she could ......”

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Aug 07,2020
Minithumbup
Iana
By: 'Emily'
Aug 07,2020
0 people found
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Super friendly and efficient! Wish she could have been my agent for other places I’ve rented. Guided me through the process in a professional and friendly manner....
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“Wonderfully professional and helpful service ......”

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Aug 07,2020
Minithumbup
Iana
By: 'Amir Khan'
Aug 07,2020
0 people found
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Wonderfully professional and helpful service from Iana and always a pleasure to work with. Has always come through and got the job done...
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“They were very nice and attentive. They alway......”

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Aug 07,2020
Minithumbup
Thahera
By: 'Jaime Sabal'
Aug 07,2020
0 people found
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They were very nice and attentive. They always responded very quickly and made sure everything was fine with me and my flatmates during the process of renting our flat....
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“ZOYA - IMPECCABLE SERVICE - from the outset s......”

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Aug 07,2020
Minithumbup
Zoya
By: 'Tamara Ahmed'
Aug 07,2020
0 people found
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ZOYA - IMPECCABLE SERVICE - from the outset she has always responded fast, even though we havent taken a property with her. Recommend for everyone, regardless...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:

53 Hanbury Street
London
E1 5JP

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the

The Property Ombudsman
Milford House
43 – 45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 1:00 AM 01/01/1970 by

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