Victorstone Property Consultants
4.9/5, 815 reviews
98% recommended
95% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
91% lettings fee satisfaction
Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.... show more Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.

Our values are based on a belief that when clients come to us, they are treated with the utmost respect and care. Not only does this manifest itself into a loyal clientele who come to us time and time again, it’s testament to our professional, ethical approach to buying, selling and leasing property.

We employ and retain some of the most experienced, knowledgeable and competent agents and negotiators in London and we play to each other’s strengths. We are a team in the true sense of the word and because we work cross-departmentally, we can offer an effective, comprehensive service that you can rely on, and one that gets results, time and time again.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £36,000 £10,000,000
Lettings 94% 91% £350 £4,333
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 2 409 12 122 1 96 0 31 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Victorstone Property Consultants Branches (view all 2)

“Angelo & Denise were everything you’d hope of......”

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Aug 10,2020
Minithumbup
Angelo
Denise
By: 'Ben Merrell'
Aug 10,2020
0 people found
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Angelo & Denise were everything you’d hope of agents of a rented property. Filled me with piece of mind that any issue I had would be sorted for the duration of my stay. Clear and efficient communication always. Before moving to London I was anxious ...
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“Great experience with Victoria stone and Iana......”

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Aug 10,2020
Minithumbup
Iana
By: 'Ben Mariner'
Aug 10,2020
0 people found
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Great experience with Victoria stone and Iana. super helpful and responsive which has helped me to secure the property I wanted in one afternoon....
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“Found exactly what I needed...”

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Aug 10,2020
Minithumbup
Naeman
By: 'Ben mariner'
Aug 10,2020
0 people found
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Had a great experience looking for a property, everyone was very helpful and accommodating. I was shown lots of options and they made it easy to find exactly what I was looking for...
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“Super friendly and efficient! Wish she could ......”

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Aug 07,2020
Minithumbup
Iana
By: 'Emily'
Aug 07,2020
0 people found
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Super friendly and efficient! Wish she could have been my agent for other places I’ve rented. Guided me through the process in a professional and friendly manner....
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“Wonderfully professional and helpful service ......”

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Aug 07,2020
Minithumbup
Iana
By: 'Amir Khan'
Aug 07,2020
0 people found
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Wonderfully professional and helpful service from Iana and always a pleasure to work with. Has always come through and got the job done...
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“They were very nice and attentive. They alway......”

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Aug 07,2020
Minithumbup
Thahera
By: 'Jaime Sabal'
Aug 07,2020
0 people found
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They were very nice and attentive. They always responded very quickly and made sure everything was fine with me and my flatmates during the process of renting our flat....
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“ZOYA - IMPECCABLE SERVICE - from the outset s......”

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Aug 07,2020
Minithumbup
Zoya
By: 'Tamara Ahmed'
Aug 07,2020
0 people found
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ZOYA - IMPECCABLE SERVICE - from the outset she has always responded fast, even though we havent taken a property with her. Recommend for everyone, regardless...
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“Thahera has impeccable customer services, she......”

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Aug 07,2020
Minithumbup
Thahera
By: 'Zoe'
Aug 07,2020
0 people found
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Thahera has impeccable customer services, she is super friendly and efficient. She has always been responsive and very informative. Just made the lettings process very easy for me. She was able to match the perfect properties for my requirements, I would definitely recommend letting with ...
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“Thank you Iana for your support!...”

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Aug 06,2020
Minithumbup
Iana
By: 'Valentina Kirita'
Aug 06,2020
1 people found
this helpful
Thank you Iana for your support! Contracting with you has been wonderful especially because of your understanding and receptiveness. Trusting someone online can be difficult but you have left no room to doubt when helping us finding our house! Prompt replies and very polite!...
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“Iana has been a delight to work with! Very ni......”

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Aug 06,2020
Minithumbup
Iana
By: 'Lika Jatoeva'
Aug 06,2020
1 people found
this helpful
Iana has been a delight to work with! Very nice, kind and helpful. In times like these it is hard to find a place/agent that suits your needs. She has been great at providing all the information and communicating with me. Thank you very ...
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“Sophie was very helpful, diligent & conscientious in my search for a 1bed apartment....”

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Aug 05,2020
Minithumbup
Sophie
By: 'Joshua Fry'
Aug 05,2020
1 people found
this helpful
Sophie was very helpful in my search for a 1 bed flat in north London during this post pandemic period. Although, we weren’t able to find somewhere suitable this time I would highly recommend Sophie to any friends or work colleagues based in the capital....
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“Quality service...”

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Aug 04,2020
Minithumbup
Sophie
By: 'Ragib Uddin'
Aug 04,2020
1 people found
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Sophie was extremely helpful, would send me extra properties that she thought would interest me. She isn’t shy to go the extra mile to provide the best experience as an agent....
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“Professional service...”

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Aug 01,2020
Minithumbup
Melisa
By: 'Wilson Ken Leung'
Aug 01,2020
2 people found
this helpful
Melisa did a great job helping us find a flat that matched our needs. The negotiations went smooth and we sorted all the necessary paperwork to move in very quickly. I would not hesitate to recommend Melisa for your property needs....
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“Thank you Iana for your great support! You ma......”

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Aug 01,2020
Minithumbup
Iana
By: 'Stefano Grisoglio'
Aug 01,2020
1 people found
this helpful
Thank you Iana for your great support! You made everything smooth and easier for me since I moved in. I highly recommend your services to everyone else!...
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“Iana has been great throughout the whole proc......”

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Aug 01,2020
Minithumbup
Iana
By: 'Shawn Christensen'
Aug 01,2020
1 people found
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Iana has been great throughout the whole process with quick and helpful responses. She has been very accommodating and willing to answer any of my questions. She has made the process as smooth as possible and I highly recommend working with Iana....
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“Iana has always been very helpful and kind th......”

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Aug 01,2020
Minithumbup
Iana
By: 'Monika'
Aug 01,2020
1 people found
this helpful
Iana has always been very helpful and kind throughout the whole process of booking a viewing, getting the contract ready and picking up keys, as well as during the stay and checking out. I had a positive experience renting with Victorstone and would recommend them!...
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“I have been renting with Victorstone since a ......”

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Aug 01,2020
Minithumbup
Thomas
By: 'Elena Colliva'
Aug 01,2020
0 people found
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I have been renting with Victorstone since a while and I had an excellent experience with Thomas. He is always on time on the communications and he made our lives easier....
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“Constantino - from day one you have given us ......”

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Jul 31,2020
Minithumbup
Constantino
By: 'Fatima Khatun'
Jul 31,2020
0 people found
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Constantino - from day one you have given us an amazing service. Anytime I had a question to ask, I did not hesitate as you made it really comfortable for us. Thank you for all your help during this difficult time....
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“Iana...”

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Jul 31,2020
Minithumbup
Iana
By: 'Alex McGregor'
Jul 31,2020
0 people found
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' I really recommend Iana from Victorstone she has been very helpful during this stressful process of moving homes' and...
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“Quick, Easy and helpful from inquiry through ......”

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Jul 31,2020
Minithumbup
Thomas
Melisa
By: 'Jacob'
Jul 31,2020
0 people found
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Quick, Easy and helpful from inquiry through to viewing and offer. Very pleasant experience with Thomas making all proceedings smooth and Melissa showing up on time and offering reassurance and information in regards to the property. Highly recommend...
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“A tricky sale managed beautifully by Victorstone....”

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Jul 31,2020
Minithumbup
Constantino
Martin
By: 'Lee'
Jul 31,2020
0 people found
this helpful
My flat was not an easy sale, due to a low-lease. I had previously worked with two very well-known estate agents who had failed miserably to support the sales process. I then took up the recommendation of Victorstone. They were fabulous throughout, the footfall of ...
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“Sophie was really helpful and approachable as......”

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Jul 31,2020
Minithumbup
Sophie
By: 'Amanda Brick'
Jul 31,2020
0 people found
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Sophie was really helpful and approachable as she always replied quickly to answer any of our questions and worked hard to help us sort out our flat. Her positive and friendly attitude made the whole process a lot nicer....
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“Sophie was really lovely and helpful during o......”

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Jul 31,2020
Minithumbup
Sophie
By: 'Beya Khaldi'
Jul 31,2020
0 people found
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Sophie was really lovely and helpful during our flat search. She was constantly in contact with us and responded very quickly regardless of the time of day....
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“A great experience...”

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Jul 31,2020
Minithumbup
Iana
By: 'Daviena'
Jul 31,2020
0 people found
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Iana is very helpful and was able to find my flatmates and I a really nice property! She has provided us all with a good service and we are grateful for her help. Thank you Iana....
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“Iana...”

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Jul 31,2020
Minithumbup
Iana
By: 'Dina Buzova'
Jul 31,2020
0 people found
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Iana has helped me a lot to find a new property, I contacted a lot of estate agents but she was the one that managed to find me a suitable property within few hours, she arranged the viewing for me on the same day and ...
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“Constantino has been highly responsive and ea......”

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Jul 31,2020
Minithumbup
Constantino
By: 'Rebecca M'
Jul 31,2020
0 people found
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Constantino has been highly responsive and easy to work with throughout the buying process. His manner has been polite and his experience was very welcome....
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“Iana is one of the kind...”

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Jul 31,2020
Minithumbup
Iana
By: 'Damien Quaranta'
Jul 31,2020
0 people found
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Iana is one of the kind Really professional and dedicated to help me find the perfect place She was always available and quick to answer me!!! I will recommande her anytime Thanks again...
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“Sophie is prompt, friendly and patient. Quick......”

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Jul 30,2020
Minithumbup
Sophie
By: 'Leah'
Jul 30,2020
0 people found
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Sophie is prompt, friendly and patient. Quick to follow up on enquiries and prompt in sending out videos and photos when suggesting alternative properties....
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“Constantino was extremely helpful throughout ......”

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Jul 30,2020
Minithumbup
Constantino
By: 'Richard Williams'
Jul 30,2020
1 people found
this helpful
Constantino was extremely helpful throughout the sales process. I really got the impression that he and Victorstone were acting on my behalf, whilst not hesitating to inform me of the realities of the market situation. We sold our property during the COVID-19 crisis and there ...
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“Very good, professional service...”

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Jul 30,2020
Minithumbup
Constantino
By: 'Gabriel Miller'
Jul 30,2020
1 people found
this helpful
Very good, professional service during our home purchase. Readily available and on hand to help. Communicated well throughout and attended to all our queries....
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Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:

53 Hanbury Street
London
E1 5JP

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the

The Property Ombudsman
Milford House
43 – 45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 1:00 AM 01/01/1970 by

Awards won by Victorstone Property Consultants

Individual Branch Awards

London, EC1V

London, NW1


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