• Jas Dhothar
    Jas Dhothar
  • Rachel Levy
    Rachel Levy
  • Ben Whiting
    Ben Whiting
  • Kirill Toursin
    Kirill Toursin
  • Conor McGinn
    Conor McGinn
  • Simon Etson
    Simon Etson
  • Shabana Malik
    Shabana Malik
  • Jenna Kleinman
    Jenna Kleinman
  • Alice Rezacova
    Alice Rezacova
  • Mohamed El Shaboury
    Mohamed El Shaboury
  • Dan Sanchez
    Dan Sanchez
  • Phillip Presser
    Phillip Presser
  • Pablo Irigoyen
    Pablo Irigoyen
  • Lawrance Parsooramen
    Lawrance Parsooramen
  • Ivan Fiaccabrino
    Ivan Fiaccabrino
  • Deborah Altese
    Deborah Altese
  • Arun Malin
    Arun Malin
  • Andrea Losito
    Andrea Losito
  • Elysia Dallimore
    Elysia Dallimore
  • Elizabeth Gostling
    Elizabeth Gostling
  • Nicole Levesque
    Nicole Levesque
  • Vishal Harjani
    Vishal Harjani
  • Stefani Kopach
    Stefani Kopach
  • David Kutas
    David Kutas
  • Johnny Goossens
    Johnny Goossens
Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwaverin Read full description...Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.

Our values are based on a belief that when clients come to us, they are treated with the utmost respect and care. Not only does this manifest itself into a loyal clientele who come to us time and time again, it’s testament to our professional, ethical approach to buying, selling and leasing property.

We employ and retain some of the most experienced, knowledgeable and competent agents and negotiators in London and we play to each other’s strengths. We are a team in the true sense of the word and because we work cross-departmentally, we can offer an effective, comprehensive service that you can rely on, and one that gets results, time and time again.
Apr 27,2017
Minithumbup
John Young
Simon Etson
By:
Apr 27,2017
0 people found
this helpful
John and Simon were a fantastic help in finding us a property to rent and also in assisting in finding another agent in our area through there relocation network they belong to, to help sell our own. They were always on hand to answer our questions and made sure our first move in 20years went smoothly. I'd happily use them again and have already recommended them to our friends...
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Comment on agent fees
Good
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Apr 27,2017
Minithumbup
John Young
By:
Apr 27,2017
0 people found
this helpful
From Start to finish John was professional, effective and very efficient in helping me find the perfect Tenants for my property. His attention to detail is second to none and worked fast to find me tenants that have now moved in and are very happy. Would recommend Johns services to anyone and will defiantly use him again should the need arise in the future...
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Comment on agent fees
good
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Apr 27,2017
Minithumbup
Simon Etson
By:
Apr 27,2017
0 people found
this helpful
Simon and David at Victorstones Camden have provided excellent service in the selling of my house in Camden. I was multi agency and so could easily compare the service I got from the different agencies. Simon really stood out in terms of staying the distance during the while it took to sell the house. They provided weekly feedback, and support all the way and in the end found the ideal purchasers for my house which has all gone through remarkably smoothly. I can most highly recommend them. Tim...
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Comment on agent fees
The fees were fine considering the time and effort put in to secure a good sale on my house.
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Apr 27,2017
Minithumbup
Lawrance Parsooramen
By:
Apr 27,2017
0 people found
this helpful
Lawrance was so kind and helpful for me. He always tried to do his best to help me. Finally, I found a great flat that I want. I really appreciate it. I had luck to meet Lawrance as my consultant....
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Apr 26,2017
Minithumbup
Kirill Toursin
Kirill Toursin
By:
Apr 26,2017
0 people found
this helpful
Kirill is an excellent agent all round! We purchased a flat manged by him and the deal went very smooth!...
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Comment on agent fees
Cannot comment
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Apr 26,2017
Minithumbup
Kirill Toursin
By:
Apr 26,2017
0 people found
this helpful
Professional and efficient service, quick replies to emails and tel calls; on the case with every request will use again...
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Apr 25,2017
Minithumbup
Kirill Toursin
Kirill Toursin
By:
Apr 25,2017
0 people found
this helpful
Very professional, took the time to assist us in viewings and is incredibly responsive in regards to negotiating the purchase of a property....
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Apr 25,2017
Minithumbup
Kirill Toursin
By:
Apr 25,2017
0 people found
this helpful
I have been consistently impressed with Kirill and the service that he has provided. I feel that his advice has been very sound and have never felt that I have been pushed into anything that I was unsure of. Kirill has been a good communicator throughout and I wouldn't hesitate to recommend him or Victorstone to any prospective clients. Estate agents get a bad press in general but I have to say that I have been delighted with the way the sale of my property has been handled and have only positiv...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 25,2017
Minithumbup
Tricia Colandrea
By:
Apr 25,2017
0 people found
this helpful
It has been a pleasure working with Tricia. She is quite diligent and followed up in every stage starting from my enquiry until securing the property. Tricia as an employee is definitely an asset for any company. Thanks Indu...
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Apr 25,2017
Minithumbup
Dunica Sinclair
By:
Apr 25,2017
0 people found
this helpful
She was very quick to respond to queries over email and provided helpful information for our move. Happy to interact with her in future....
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Apr 25,2017
Minithumbup
Kirill Toursin
Dan Sanchez
By:
Apr 25,2017
0 people found
this helpful
Always found Kirill and Dan to be very helpful and contactable with any questions we have needed to ask.Giving us their prompt attention at all times....
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Comment on agent fees
Good
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Apr 24,2017
Minithumbup
Kirill Toursin
Dan Sanches
By:
Apr 24,2017
0 people found
this helpful
I am working with Kirill for over a year, through ups and downs of the property market. He has proven to be hard working, attentive to detail and, mainly: he listens and remembers the details - rare quality in an estate agent. Perseverance and patience along with knowledge and permanent review of the market are very commendable qualities in Kirill....
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Comment on agent fees
They are well deserved
Was this helpful? Yes
Apr 19,2017
Minithumbdown
Tricia Colandrea
By:
Apr 19,2017
0 people found
this helpful
Tricia was extremely friendly and accommodating. She replied to emails very promptly and was able to give a idea of our housing situation with much clarity at every stage of our negotiation....
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Apr 18,2017
Minithumbup
Arun Malin
By:
Apr 18,2017
0 people found
this helpful
Arun was very reliable and helpful, and once I chose the property I wanted to rent he did everything he could to secure it for me (successfully). He was inquisitive about my needs and very good at matching them to the properties he had available....
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By: Arun
Apr 18, 2017
View all comments (1)
Thank you very much for your kind words, I am so glad I was able to help you find this great apartment! All the best Arun ...
Apr 17,2017
Minithumbup
Tricia Colandrea
By:
Apr 17,2017
0 people found
this helpful
Tricia was prompt and helpful. Working with her to find our property was straightforward, and you can tell that she has your interest in heart. Thanks, Tricia....
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Apr 11,2017
Minithumbup
Soraya Perez
By:
Apr 11,2017
0 people found
this helpful
We had the pleasure for working with one of Victorstone team members Soraya Perez. From start to finish she was very responsive, kind, and a constant professional. Thank you all for the experience. We are extremely happy....
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Comment on agent fees
Average- bit pricey
Was this helpful? Yes
Apr 10,2017
Minithumbup
Soraya Perez
Emelie Braneby
By:
Apr 10,2017
0 people found
this helpful
Soraya went our of her way to be helpful and efficient throughout the whole letting process. She exceeded my expectations and was very much on the ball. No hesitation to give a 5* review Emelie did a great job sourcing the tenants and was great to deal with throughout. Recommended...
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Comment on agent fees
Good
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Apr 06,2017
Minithumbup
Ben Whiting
Elysia Dallimore
By:
Apr 06,2017
1 people found
this helpful
we had put both our properties at a different agency, and later decided to ask victorstone for assistance too, and to our surprise victorstone got us offers on both quite promptly. the buyers were difficult (in our opinion), and our timeline was tight, but victorstone manage to persevere with patience and persistence, and we managed to exchange/complete in time. most appreciated and most relieved!...
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Apr 05,2017
Minithumbup
Dunica Sinclair
By:
Apr 05,2017
0 people found
this helpful
She is super!!! Alwais available and very friendly. We were happy to have her as agent, She showed us an amazing flat....
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Comment on agent fees
Very good
Was this helpful? Yes
Apr 05,2017
Minithumbup
John Young
By:
Apr 05,2017
0 people found
this helpful
I have rented a couple of properties with John and in dealing with him he has shown to be diligent and resourceful as well as hardworking and customer oriented. It is a pleasure to work with John and I look forward to continuing our business relationship going forward....
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Apr 05,2017
Minithumbup
Kirill Toursin
By:
Apr 05,2017
0 people found
this helpful
Kirill was very good, he succeeded where a couple of other agents failed, he was very polite and informative, i would definitely recommend...
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Comment on agent fees
good
Was this helpful? Yes
Apr 04,2017
Minithumbup
John Young
By:
Apr 04,2017
0 people found
this helpful
Great Service from this agency, good communication and dealt with all queries fast and efficiently. Would definitely use this agent again....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 04,2017
Minithumbup
Arun Malin
By:
Apr 04,2017
0 people found
this helpful
Very well mannered, polite and excellent service. I would wholeheartedly recommend. Showed me all the properties I asked for and some more :)...
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Comment on agent fees
No comment
Was this helpful? Yes
Mar 22,2017
Minithumbup
John Young
By:
Mar 22,2017
0 people found
this helpful
Thanks John for the two properties our company rented from you last week. Your efforts to find solutions in difficult moments of the negotiation were fundamental in completing the transaction. Hope to continue with a long term business relationship with you, and rent a few more properties in the near future. Fabio Romero...
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Mar 21,2017
Minithumbup
Dan Sanchez
By:
Mar 21,2017
1 people found
this helpful
Dan was an absolutely fantastic agent from day 1. Having had a terrible experience and failed sale with previous agents, the whole process of selling our two bedroom flat was made easy and stress free by Victorstone. The advertising and photographs were prompt and professional, the viewings were organised efficiently, and the offer process was well handled. Following offer acceptance, Dan was easily contactable and on hand to answer questions. He was also keeping in touch with all parties, inclu...
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Comment on agent fees
Competitive fees
Was this helpful? Yes
Mar 17,2017
Minithumbup
John Young
By:
Mar 17,2017
0 people found
this helpful
Punctual, professional and kind assisting to clients! Guide through all the process with clear understanding! I would recommend this agent!...
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Mar 14,2017
Minithumbup
Dan Sanchez
By:
Mar 14,2017
0 people found
this helpful
Dan has made the buying process a lot easier for us - from viewings, to advising where to bid at and seeing the sale through to exchange. He is easily reachable and quick to respond to queries, and has been great at keeping us updated throughout....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 14,2017
Minithumbup
Soraya Perez
By:
Mar 14,2017
0 people found
this helpful
Soraya was very fast and diligent in dealing with the administration side of letting my property. In two days all documents were prepared and completed and the tenants were able to move in. This is the fastest and most professional service I've had with an estate agent. A very happy customer!...
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Mar 13,2017
Minithumbup
Dan Sanchez
By:
Mar 13,2017
0 people found
this helpful
Dan was very helpful with liaising with the seller, property management company and solicitors. He also showed ingenuity in contacting various senior staff of the management company. Dan was also very fast in responding and prompt to return calls and messages....
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Comment on agent fees
As a buyer I did not pay fees.
Was this helpful? Yes
Mar 09,2017
Minithumbup
John Young
By:
Mar 09,2017
2 people found
this helpful
Excellent communication, efficient in his work and easy going. Big help from the beginning, from initial viewings to drawing up contracts and assisting with moving to the new flat....
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Last updated at 9:43 AM 08/04/2016 by allAgents

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:

53 Hanbury Street
London
E1 5JP

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the

The Property Ombudsman
Milford House
43 – 45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 1:00 AM 01/01/1970 by

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Camden
90-91 Plender Street, London NW1 0JL
(214)
City and Islington
213 City Road, London EC1V 1JN
(165)
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53 Hanbury Street, London E1 5JP
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