• Jas Dhothar
    Jas Dhothar
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    Robert Leigh
  • Rachel Levy
    Rachel Levy
  • Ben Whiting
    Ben Whiting
  • Kirill Toursin
    Kirill Toursin
  • Conor McGinn
    Conor McGinn
  • Simon Etson
    Simon Etson
  • Shabana Malik
    Shabana Malik
  • Jenna Kleinman
    Jenna Kleinman
  • Alice Rezacova
    Alice Rezacova
  • Mohamed El Shaboury
    Mohamed El Shaboury
  • Dan Sanchez
    Dan Sanchez
  • Phillip Presser
    Phillip Presser
  • Pablo Irigoyen
    Pablo Irigoyen
  • Lawrance Parsooramen
    Lawrance Parsooramen
  • Ivan Fiaccabrino
    Ivan Fiaccabrino
  • Deborah Altese
    Deborah Altese
  • Arun Malin
    Arun Malin
  • Andrea Losito
    Andrea Losito
  • Elysia Dallimore
    Elysia Dallimore
  • Elizabeth Gostling
    Elizabeth Gostling
  • Nicole Levesque
    Nicole Levesque
  • Vishal Harjani
    Vishal Harjani
  • Stefani Kopach
    Stefani Kopach
  • David Kutas
    David Kutas
Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwaverin Read full description...Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.

Our values are based on a belief that when clients come to us, they are treated with the utmost respect and care. Not only does this manifest itself into a loyal clientele who come to us time and time again, it’s testament to our professional, ethical approach to buying, selling and leasing property.

We employ and retain some of the most experienced, knowledgeable and competent agents and negotiators in London and we play to each other’s strengths. We are a team in the true sense of the word and because we work cross-departmentally, we can offer an effective, comprehensive service that you can rely on, and one that gets results, time and time again.
Nov 21,2017
Minithumbup
Lawrance Parsooramen
By: 'Maresha'
Nov 21,2017
2 people found
this helpful
I have known Lawrance professionally for a number of years but have always self managed my flat. My tenants recently gave notice at the same time that I was planning a sabbatical abroad! I turned to Lawrance and from the moment I appointed him he took care of everything whilst I continued working full time and plan my trip. He is very courteous, friendly and professional and the entire process has been a mutually beneficial exchange. I can now go on my trip with peace of mind knowing the flat is...
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Comment on agent fees
Lawrance asked me what I needed to achieve in terms of rent and this was met.
Was this helpful? Yes
Nov 21,2017
Minithumbup
Ben Whiting
Elysia Dallimore
By: 'Emma'
Nov 21,2017
2 people found
this helpful
Both Ben and Elysia made the sale of my property as seemless as possible. Thank you both for all your hard work....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 20,2017
Minithumbup
John Young
By: 'BON'
Nov 20,2017
1 people found
this helpful
Mr John Young has been assisting me over a year in letting our properties in Camden and Islington. He is prompt in responding to any queries. His marketing strategy is very clear and he is very decisive in giving his professional advise followed by action. John when is working full time he has done fantastic job. During his short absence due to personal/family reasons there was some delay in Letting the property. He is a very shrewd, hard working, sincere and friendly letting agent. I am happy ...
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Comment on agent fees
I am happy with the Agent's fee.
Was this helpful? Yes
Nov 18,2017
Minithumbup
Angelo Matraxia
Robert Leigh
By: 'Satish'
Nov 18,2017
1 people found
this helpful
Both Angelo and Robert are Friendly , Efficient , Effective and Professionals. They achieve results in difficult markets. They provide good advise not only to keep tenancy legal and tenant happy.....
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Comment on agent fees
Industry standard fees.
Was this helpful? Yes
Nov 17,2017
Minithumbup
Angelo Matraxia
By: 'Stacey'
Nov 17,2017
1 people found
this helpful
Angelo was so responsive and very helpful throughout the search process. I was applying from abroad and he made it easy for me to make a choice and move forward!...
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Nov 16,2017
Minithumbup
Laurie Pearce
By: 'Thomas'
Nov 16,2017
1 people found
this helpful
I would like to strongly recommend Lourence. Viewing the apartment with him was a real pleasure. He provided detailed information about location and contract. My target was to move in till 20/Oct. he was able to meet that requirement. All documents were prepared and ready for signature. Very smart guy! Thanks Laurence!...
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Comment on agent fees
-
Was this helpful? Yes
Nov 16,2017
Minithumbup
Mark Leigh
By: 'Wedd'
Nov 16,2017
1 people found
this helpful
Thank you Mark for all your help from finding the perfect property. We will recommend you to all our friends. Thanks again....
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Was this helpful? Yes
Nov 13,2017
Minithumbup
John Young
By: 'Roz'
Nov 13,2017
1 people found
this helpful
If i could give more than five stars I would, John was not only professional but understanding to my needs as a landlord and I would highly recommend Victorstone to anyone, landlord or prospective tenant, knowing they would get a first class service from him....
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Comment on agent fees
Very good
Was this helpful? Yes
Nov 07,2017
Minithumbup
Lawrance Parsooramen
By: 'Javier'
Nov 07,2017
1 people found
this helpful
Honest and very Professional. He was pending of every single detail. He also was continuously in contact informing of every advance during the negotiation....
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Nov 06,2017
Minithumbup
Angelo Matraxia
By: 'JS Batalla'
Nov 06,2017
1 people found
this helpful
Angelo was very accommodating when we met him at a later hour (6.30 pm). He seemed to have had a long day but was kind enough to arrange for our viewing of 2 properties at the same night. He was very forthcoming on all matters regarding the properties and was objective. Very reliable....
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Was this helpful? Yes
Nov 06,2017
Minithumbup
Angelo Matraxia
By: 'JS Batalla'
Nov 06,2017
1 people found
this helpful
Angelo was very accommodating when we met him at a later hour (6.30 pm). He seemed to have had a long day but was kind enough to arrange for our viewing of 2 properties at the same night. He was very forthcoming on all matters regarding the properties and was objective. Very reliable....
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Was this helpful? Yes
Nov 02,2017
Minithumbup
Arun Malin
By: 'Maria Nk'
Nov 02,2017
2 people found
this helpful
Arun, was very polite and friendly, indeed helpful, willing to aid in whatever I asked for, acted very fast to cover my needs; I reccomend him without hesitation....
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Comment on agent fees
Good.
Was this helpful? Yes
Oct 29,2017
Minithumbup
Elysia Dallimore
Ben Whiting
By: 'Anja. S'
Oct 29,2017
4 people found
this helpful
As a first time buyer I can't speak highly enough of the great customer service I received from Elysia. Always prompt to reply and very professional and friendly, I have had all my queries answered by Elysia in short space of time. The conveyancing took a little longer than expected to complete and without Elysia and Ben's quick & solid rapport with our solicitors, I'd imagine it would have taken longer! Highly recommended and thank you for all your help!...
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Oct 27,2017
Minithumbup
Robert Leigh
By: 'James'
Oct 27,2017
4 people found
this helpful
Rob was helpful, friendly and worked very efficiently to help us move into our new flat in a timely manner....
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By: Robert Leigh
Oct 28, 2017
View all comments (1)
Thanks Jame It was great meeting and dealing with you and the other guys and i'm glad it all worked out that we got you into the apartment before the weekend and i hope the move went well regards Rob ...
Oct 02,2017
Minithumbup
Angelo Matraxia
By: 'Westcombe Group'
Oct 02,2017
3 people found
this helpful
Started working with Angelo on our companies Portfolio, Great service, Angelo regularly updates us on recent viewing and feedback, keeping us fully updated - Highly recommended....
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Sep 21,2017
Minithumbup
Arun Malin
By: 'Federico'
Sep 21,2017
5 people found
this helpful
Arun has been very helpful in the search of our apartment, always available for viewings and careful about our needs. Very recommended....
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Sep 20,2017
Minithumbup
Dunica Sinclair
By: 'Alek'
Sep 20,2017
3 people found
this helpful
Dunica was very helpful and easy to talk to. I was not easy to please but she was very cooperative and understanding, so I'd definitely recommend her to anyone looking for a flat....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 20,2017
Minithumbup
Arun Malin
By: 'Alejandro'
Sep 20,2017
5 people found
this helpful
Patient and supportive. We had a close connection and he kept offering places and doing viewings on our tight schedule till we found the right place....
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Comment on agent fees
Agent fees were reasonable and no surprises from the initial prediction.
Was this helpful? Yes
Sep 17,2017
Minithumbup
John Young
By: 'Luz Lizarazo'
Sep 17,2017
3 people found
this helpful
He was Amazing! Thanks to him we could rent the perfect flat for us in London from abroad, which is a difficult task. He will always try to have in mind your interests and be available to resolve any inquiries. If you need a diligent, friendly, and effective agent, you need to work with John!...
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Comment on agent fees
Standard
Was this helpful? Yes
Sep 12,2017
Minithumbup
Angelo Matraxia
Arun Malin
By: 'HAPPY DAYS'
Sep 12,2017
5 people found
this helpful
I would like to thank Angelo & Arun for their continued support during and after the rental of my apartment. They always kept me well informed and always updated me promptly during the process. I look forward to using Victor Stone estate agents again in the near future. Kind regards Andy...
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Comment on agent fees
Very happy with the fees.
Was this helpful? Yes
Sep 11,2017
Minithumbup
Angelo Matraxia
By: 'traf'
Sep 11,2017
3 people found
this helpful
very good presentable experienced agent. makes that extra effort. able to understand requirements and good time keeping. good communication skills...
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Comment on agent fees
cannot comment
Was this helpful? Yes
Sep 11,2017
Minithumbup
Angelo Matraxia
By: 'Wendi'
Sep 11,2017
2 people found
this helpful
Angelo is an amazing property agent who is responsive, reassuring and reliable. He solved my problems effectively and ensured I moved in on the agreed date. Even though I haven't had the best experience with Victorstone, I really enjoyed Angelo's service....
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Comment on agent fees
Fair if it's Angelo
Was this helpful? Yes
Sep 10,2017
Minithumbup
Maia Visnikar
By: 'Ananda'
Sep 10,2017
2 people found
this helpful
Fast, Factual, Friendly. Definately would recommend Maia at any time if you are looking for Place in Londons wonderful Camden District....
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Was this helpful? Yes
Sep 07,2017
Minithumbup
John Young
By: 'AP'
Sep 07,2017
2 people found
this helpful
John was very welcoming, professional, honest, and knowledgeable.We were well aware of he difficult task ahead, finding a place within short notice. John has been extremely helpful, hardworking, and succeeded to find the perfect home to match our requirements in only one day. Impressive, excellent and outstanding service. Looking forward to get the keys for our new home. Highly recommend!...
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Was this helpful? Yes
Sep 07,2017
Minithumbup
John Young
By: 'Arianne'
Sep 07,2017
2 people found
this helpful
John was a magnificent help throughout the entire process. He understood our requirements straight away and showed us properties that were absolutely perfect for our needs. When we had made a decision on a property he helped us through the process with ease and confidence, resulting in a stress free experience. I would without hesitation recommend John. It was a wonderful service, thank you!...
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Comment on agent fees
Average fees
Was this helpful? Yes
Sep 06,2017
Minithumbup
Arun Malin
By: 'Sean'
Sep 06,2017
4 people found
this helpful
I found Arun to be very professional and knowledgeable, and he made our business transact very smoothly. I would recommend him to others looking for flat rentals....
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Was this helpful? Yes
Sep 05,2017
Minithumbup
Arun Malin
By: 'Pier'
Sep 05,2017
4 people found
this helpful
Very professional, polite and proactive (big plus). He helped us secure the property in a a quick and efficient way. Would definitely reccomend to anyone....
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Comment on agent fees
Slightly above market prices.
Was this helpful? Yes
Sep 01,2017
Minithumbup
John Young
By: 'Fjolla.z'
Sep 01,2017
3 people found
this helpful
John was extremely helpful in finding us our property, the service and customer care we received was excellent and the speed in communication and responsiveness was great. The service provided to us by John was highly appreciated from start to end, as we are somewhat new to the letting process, John made us feel very comfortable and at ease and impressively was very patient with all of the questions we had and always made time to answer our queries as well as arranging extra viewings which was g...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 31,2017
Minithumbup
Kirill Toursin
By: 'Sarah Leary'
Aug 31,2017
2 people found
this helpful
I genuinely can't praise Kirill highly enough. For various reasons and in no small part due to my solicitor, the sale of my flat was a very long drawn out and difficult process. I felt totally supported by Kirill throughout, he was an excellent communicator, gave very good and measured advice and I never felt that I was being pushed into anything I didn't want to do. The fact that the sale was finally completed is almost totally down to Kirill and his hard work and dedication. I would heartily r...
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Comment on agent fees
They were in line with other Agent's fees
Was this helpful? Yes
Aug 30,2017
Minithumbup
Diellza Gjerqeku
By: 'Chris'
Aug 30,2017
2 people found
this helpful
Very helpful with any queries or requests. Always easy to get hold of and would return calls immediately if unavailable. Made the process as easy as possible for first time buyer....
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Last updated at 9:43 AM 08/04/2016 by allAgents

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:

53 Hanbury Street
London
E1 5JP

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the

The Property Ombudsman
Milford House
43 – 45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 1:00 AM 01/01/1970 by
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