Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwaverin Read full description...Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.

Our values are based on a belief that when clients come to us, they are treated with the utmost respect and care. Not only does this manifest itself into a loyal clientele who come to us time and time again, it’s testament to our professional, ethical approach to buying, selling and leasing property.

We employ and retain some of the most experienced, knowledgeable and competent agents and negotiators in London and we play to each other’s strengths. We are a team in the true sense of the word and because we work cross-departmentally, we can offer an effective, comprehensive service that you can rely on, and one that gets results, time and time again.

“ SUPERB SERVICE... ”

May 23,2018
Minithumbup
By: 'Joey'
May 23,2018
1 people found
this helpful
Jordi and Victorstone where just perfect with me. They help me to find the perfect choices and they made all steps very easy. I recommend this agent and this Real Estate Agency....
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Comment on agent fees
Good
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“ Great service!... ”

May 23,2018
Minithumbup
By: 'Sarah Colgrove'
May 23,2018
1 people found
this helpful
Hello, everyone! My experience with this company has been more pleasant than expected, as in 5 years I had bad experiences with two other agencies. The agent that rented me and my boyfriend the flat, Jordi, has been really helpful and nice from the beginning till ...
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Good
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“ Quick and efficient... ”

May 22,2018
Minithumbup
By: 'KC'
May 22,2018
0 people found
this helpful
Excellent experience with Victorstone - Laurie was quick, efficient and always informative and polite. Pleasure to work with him and the team!...
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Comment on agent fees
Fair
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“ Absolutely superb!... ”

May 18,2018
Minithumbup
By: 'Louise F. Caldwell'
May 18,2018
1 people found
this helpful
Super responsive to all my emails and text messages, friendly and helpful to my friends and I. Couldn't do more to help us find our new flat and was happy to assist in whatever we needed - absolute diamond and would 100% recommend....
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Comment on agent fees
Good
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“ Rent... ”

May 16,2018
Minithumbup
By: 'Mariano Teijido'
May 16,2018
0 people found
this helpful
Jack was able to give us very fast answers to our queries and was very helpful during the visit to the apartment...
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“ Very helpful... ”

May 16,2018
Minithumbup
By: 'BW'
May 16,2018
0 people found
this helpful
Jack is extremely helpful and responsive, which is very much appreciated! He has followed up on all of my questions and been super efficient. Thanks Jack...
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“ Fantastic service!... ”

May 03,2018
Minithumbup
By: 'Oliver L Deschamps'
May 03,2018
0 people found
this helpful
Dunica was a great estate agent, very friendly and kind to me and all my friends, really made the experience fun and without stress....
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Comment on agent fees
Good
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Mar 15,2018
Minithumbup
By: 'Dennis'
Mar 15,2018
2 people found
this helpful
Angelo was really helpful throughout the whole process of renting out my place. He would always respond promptly and helped us with the many questions and enquiries we had. He also had an excellent selection of clients, This was so crucial as he always kept ...
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Mar 09,2018
Minithumbup
By: 'Davide'
Mar 09,2018
3 people found
this helpful
Well I had finally a good experience with this agency, especially with Lawrence In my past I had really bad experience s with many agencies But I trusted again and this one is the GOOD ONE Recommended 💯 Lawrence has really patience , and he helped me ...
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Comment on agent fees
Good
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Feb 07,2018
Minithumbup
By: 'William Tucker'
Feb 07,2018
1 people found
this helpful
Angelo was a pleasure to work with from the moment I queried about the property all the way through to making an offer. He was professional, honest and insightful throughout and I'm very grateful to him for his help. I would highly recommend him ...
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Comment on agent fees
Good
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Feb 02,2018
Minithumbup
By: 'Finsbury Park Landlord'
Feb 02,2018
1 people found
this helpful
Robert was First Class, with capitals! Always responded quickly, always understood the uniqueness, the individual parameters of my case and accommodated for them (provided I was not neglectful or unresponsive, which I was not). Very glad to be dealing with him....
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Comment on agent fees
I would not have gone with an agent if it would have meant losing half a month's rent per annum (or even once!) in fees. Hence when Victorstones came up with "no fees for Landlords", I was happy to go with them.
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Jan 30,2018
Minithumbup
By: 'Filippo'
Jan 30,2018
1 people found
this helpful
I was extremely pleased with the service Lawrance provided. He was very competent, honest and approachable at all times. I will definitely recommend him and use him again....
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Jan 28,2018
Minithumbup
By: 'Dion Williams'
Jan 28,2018
1 people found
this helpful
this Office work as a great team, all staff are helpful and give back relevant information. I used them for the second time. very happy with their service....
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Comment on agent fees
very fair for what they do
Was this helpful? Yes
Jan 27,2018
Minithumbup
By: 'Maria'
Jan 27,2018
1 people found
this helpful
Angelo is very helpful. He was very honest when showing me around different properties and gave me very useful information, helping me to make an informed decision. Unlike some other agents I had to deal with, he is always very polite and smiley and doesn'...
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Jan 26,2018
Minithumbup
By: 'Francesca Benenson'
Jan 26,2018
1 people found
this helpful
Our company used Victorstone to help find tenants for one of our properties. We are very pleased with their service and professionalism and Lawrence helped make this a very smooth process....
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Jan 24,2018
Minithumbup
By: 'R. Ferdenzi'
Jan 24,2018
3 people found
this helpful
Angelo was great, really helpful when taking us round the flats. Had all the answers to any questions we had and was very responsive to emails. Knows the area well which is also a big plus....
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Comment on agent fees
Agent's fee are higher than other but were the best agent we dealt with.
Was this helpful? Yes
Jan 24,2018
Minithumbup
By: 'Roz'
Jan 24,2018
2 people found
this helpful
Once again Victorstone to the rescue, could not aslk for better assistance in letting my property. Will definitely use again....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2018
Minithumbup
By: 'Jeffersons Managment Services'
Jan 24,2018
2 people found
this helpful
We used Victorstone to help us find tenants for one of our properties. They have been very professional in all aspects of the process and I would be very happy to use them again. John has been particulary helpful....
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Comment on agent fees
standard
Was this helpful? Yes
Jan 22,2018
Minithumbup
By: 'Alessandra Lo Muzio'
Jan 22,2018
2 people found
this helpful
Angelo is a very good real estate agent. He is very professional and efficient. He presented me a good selection of flats that met my requirements. He arranged all the formal agreements and provided an outstanding professional support. He gave me all the information I ...
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Comment on agent fees
Agency fees in line with market standards
Was this helpful? Yes
Jan 15,2018
Minithumbup
By: 'Mrs Victoria McLaurin'
Jan 15,2018
3 people found
this helpful
For two properties Kirill found two buyers, who did not waste my time, knew all it was to know about my properties, were very well informed by Kirill and his team...
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Comment on agent fees
Good & reasonable
Was this helpful? Yes
Jan 15,2018
Minithumbup
By: 'Joe'
Jan 15,2018
3 people found
this helpful
Mark was incredibly helpful throughout our letting process - particularly as we were working with a very tight deadline. He has been highly responsive and happy to answer any and all questions or concerns....
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Comment on agent fees
The fees were in line with our expectations.
Was this helpful? Yes
Jan 12,2018
Minithumbup
By: 'Jason & Nadia'
Jan 12,2018
4 people found
this helpful
Excellent Service, competitive and reasonable fees. John was fantastic throughout. Wish there were more agents like him. We had a block viewing which saved us a lot of time. We found John responsive, professional and very knowledgable. Would highly recommend him and Victorstones....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 10,2018
Minithumbup
By: 'jay holmes'
Jan 10,2018
9 people found
this helpful
John and Simon were great! They and their staff went out of their way to look after us and did lot of running around way beyond what I would normally expect. They were very friendly, efficient and patient all the way through and it was ...
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Comment on agent fees
very reasonable
Was this helpful? Yes
Jan 09,2018
Minithumbup
By: 'Tom Arneil'
Jan 09,2018
2 people found
this helpful
John was very helpful and efficient, being able to answer our questions and accommodate our requests. I would recommend John to others....
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Dec 26,2017
Minithumbup
By: 'jenny choi'
Dec 26,2017
1 people found
this helpful
Simon is very good, he works very responsibility and efficiency. And he is always follow up the sales of the property....
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Comment on agent fees
very good
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Dec 21,2017
Minithumbup
By: 'John'
Dec 21,2017
2 people found
this helpful
Diellza and Victorstone managed to sell my property even though they were competing against more local agents, quality viewings resulted in several offers. She managed the sales process very well and keep us updated at all times, first class service from a very genuine and ...
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Comment on agent fees
Very good
Was this helpful? Yes
Dec 19,2017
Minithumbup
By: 'Peggy'
Dec 19,2017
3 people found
this helpful
Polite prompt sincere and able to negotiate which I found other agents were not prepared to do they delivered as promised no fuss...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 19,2017
Minithumbup
By: 'Sarah Kirby'
Dec 19,2017
1 people found
this helpful
Simon Etson and Diellza Gjerqeku of Victorstone Camden are both fantastic agents and make an amazing team. The service they have provided whilst selling our property has been A* from start to finish. Upon our first meeting with Simon, we found him to stand out ...
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Comment on agent fees
The agents fees were very reasonable and much deserved.
Was this helpful? Yes
By: Simon Etson
Dec 19, 2017
View all comments (1)
Thank you Sarah, we really appreciate your comments. Very kind of you to take the time and write a review for Victorstone, we wish you all the best for the future. ...
Dec 14,2017
Minithumbup
By: 'Carla'
Dec 14,2017
3 people found
this helpful
John was a pleasure to work with, always easy to reach and willing to assist where ever possible. He went above and beyond....
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Dec 14,2017
Minithumbup
By: 'Celeste'
Dec 14,2017
3 people found
this helpful
John was very friendly, helpful and professional and always on time for our appointments. I recommend him as an agent....
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Review statistics

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131 1 337 10 110 0 85 0 30 0

Agent Fees

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Last updated at 9:43 AM 08/04/2016 by allAgents

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:

53 Hanbury Street
London
E1 5JP

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the

The Property Ombudsman
Milford House
43 – 45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 1:00 AM 01/01/1970 by

Camden
90-91 Plender Street, London NW1 0JL
(287)
City and Islington
213 City Road, London EC1V 1JN
(219)
Shoreditch
53 Hanbury Street, London E1 5JP
(197)


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