• Jas Dhothar
    Jas Dhothar
  • Rachel Levy
    Rachel Levy
  • Ben Whiting
    Ben Whiting
  • Kirill Toursin
    Kirill Toursin
  • Conor McGinn
    Conor McGinn
  • Simon Etson
    Simon Etson
  • Shabana Malik
    Shabana Malik
  • Jenna Kleinman
    Jenna Kleinman
  • Alice Rezacova
    Alice Rezacova
  • Mohamed El Shaboury
    Mohamed El Shaboury
  • Dan Sanchez
    Dan Sanchez
  • Phillip Presser
    Phillip Presser
  • Pablo Irigoyen
    Pablo Irigoyen
  • Lawrance Parsooramen
    Lawrance Parsooramen
  • Ivan Fiaccabrino
    Ivan Fiaccabrino
  • Deborah Altese
    Deborah Altese
  • Arun Malin
    Arun Malin
  • Andrea Losito
    Andrea Losito
  • Elysia Dallimore
    Elysia Dallimore
  • Elizabeth Gostling
    Elizabeth Gostling
  • Nicole Levesque
    Nicole Levesque
  • Vishal Harjani
    Vishal Harjani
  • Stefani Kopach
    Stefani Kopach
  • David Kutas
    David Kutas
  • Johnny Goossens
    Johnny Goossens
Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwaverin Read full description...Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.

Our values are based on a belief that when clients come to us, they are treated with the utmost respect and care. Not only does this manifest itself into a loyal clientele who come to us time and time again, it’s testament to our professional, ethical approach to buying, selling and leasing property.

We employ and retain some of the most experienced, knowledgeable and competent agents and negotiators in London and we play to each other’s strengths. We are a team in the true sense of the word and because we work cross-departmentally, we can offer an effective, comprehensive service that you can rely on, and one that gets results, time and time again.
May 20,2017
Minithumbup
Jas Dhothar
Jas Dhothar
By:
May 20,2017
1 people found
this helpful
Great service from Jas. Found a property ideal for me and my flat mate very quickly. Really happy with the speed of the process and the properties available. Jas was great, very knowledgable and nice to deal with. Good Job....
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Was this helpful? Yes
May 19,2017
Minithumbup
Tricia Colandrea
By:
May 19,2017
1 people found
this helpful
Tricia was very helpful through out the whole process. She replied to the emails in no time in a very friendly way. It was very nice to have her as a letting agent....
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Was this helpful? Yes
May 19,2017
Minithumbup
John Young
By:
May 19,2017
0 people found
this helpful
He was indeed a very friendly and helpful person. Very cheerful and gave a lot of useful tips that we need....
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May 19,2017
Minithumbup
John Young
By:
May 19,2017
0 people found
this helpful
Mr.Young is very cheerful and it is easy to approach him with questions. Very very helpful and understands our requirements as students and found a property that was more than perfect within our budget....
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May 19,2017
Minithumbup
John Young
By:
May 19,2017
0 people found
this helpful
Very responsive and super friendly. John is also helpful in recommending us properties that fit our criteria. Informative & excellent through and through!...
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Comment on agent fees
Good
Was this helpful? Yes
By:
Jan 01, 1970
View all comments (1)
...
May 19,2017
Minithumbup
Emelie Braneby
By:
May 19,2017
0 people found
this helpful
Most helpful and caring estate agent I think I may come across in over 7 years of living in London. Property she finally got for us was not even on the list for us to view, but she kindly took time out of the end of her own day to show me (SO THANKFUL!) Also far more responsive and curtious than most estate agents I have encountered before :)...
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Comment on agent fees
Fee's are standard company policy no? I hate all agency fees in general, but the place was so nice that it really didn't matter too much on this occassion.
Was this helpful? Yes
May 19,2017
Minithumbup
Emelie Braneby
By:
May 19,2017
0 people found
this helpful
The viewing was very pleasant, having accessibility to all the rooms and being reassured on what is needed to be fixed by the time we move in...
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Comment on agent fees
Good, however not all questions were answered
Was this helpful? Yes
May 16,2017
Minithumbup
Emelie Braneby
By:
May 16,2017
1 people found
this helpful
She was correct, clear and proactive, even though the first meetings were not a success. Really helpful with all the details and the paperwork, easy enough to find her on phone / email. I would recommend her and, if the case, will ask for assistance again....
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Comment on agent fees
high fees compared to market average. really important cost that has almost made me change my rent priorities.
Was this helpful? Yes
May 15,2017
Minithumbup
Andrea Losito
Elysia Dallimore
By:
May 15,2017
2 people found
this helpful
Just completed on the sale of my property. Brilliant service by Victorstone (Andrea/Dan/Elysia) - the sales team are super professional which makes a change to the aggressive "car salesman" attitude of other agents. The quality of their pictures, their floorplans, their use of up to date market statistics as well as their viewing/booking system and the sheer work ethic of their sales staff was amazing. Andrea has a great mind for the business, and it is a shame that he has left the ind...
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Comment on agent fees
Fees are market rate.
Was this helpful? Yes
May 14,2017
Minithumbup
John Young
By:
May 14,2017
1 people found
this helpful
John worked tirelessly to find me tenants for my property and, after less than a week of instructing him, he not only found me excellent tenants but they were also ready to move. He has since arranged for my home to be valued by one of his partner agents and has helped to organise a re-mortgage on another of my properties. I cannot recommend him highly enough and the company Victorstone....
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Comment on agent fees
Good
Was this helpful? Yes
By:
Jan 01, 1970
View all comments (1)
...
May 12,2017
Minithumbup
John Young
John Young
By:
May 12,2017
1 people found
this helpful
Super kind counsellor for international student! I am really pleased to have a contract with him! Thank you so much, John!...
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Was this helpful? Yes
May 11,2017
Minithumbup
Arun Malin
Robert Leigh
By:
May 11,2017
1 people found
this helpful
Perfect in everything. Found the best agent out there. best support, best service. I want to thank the whole team as well....
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By: Robert Leigh
May 11, 2017
View all comments (1)
Thank you Stephen for your kind works, After the nightmare you had with your old landlord, Arunas and i are happy we were able to find such a great property for you all . All the best Rob ...
May 11,2017
Minithumbup
Robert Leigh
By:
May 11,2017
1 people found
this helpful
More than happy with the service Rob provided, he not only went out of his way to ensure that we secured the property, but also was incredibly helpful, professional and efficient. Thank you very much, we are delighted....
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Comment on agent fees
Good
Was this helpful? Yes
By: Robert Leigh
May 12, 2017
View all comments (1)
Thank you so much for the kind words, and i am glad we found you a great flat ( WITH THAT TERRACE !!) and good luck with your exams this year ...
May 11,2017
Minithumbup
Robert Leigh
By:
May 11,2017
1 people found
this helpful
As a landlord it is refreshing to finally come across someone who is helpful, professional and gets the job done. Hopefully this is just the beginning of a long relationship....
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Comment on agent fees
good
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By: Robert Leigh
May 11, 2017
View all comments (1)
Thank you so much for the kind words and its also great for an agent to deal with such lovely and professional Landlords. And yes this will hopefully be just the start. ...
May 10,2017
Minithumbup
Lawrance Parsooramen
By:
May 10,2017
2 people found
this helpful
I like Lawrance a lot. His manner, his enthusiasm, his instincts are all spot on. While he clearly knows his field he doesn't come across like he knows better than you. He is collaborative and takes your views on board, which I think is the best thing an agent can do for landlords and for tenants. I think he is an excellent negotiator and I wouldn't hesitate to recommend him....
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Comment on agent fees
I would like a lower renewal fee.
Was this helpful? Yes
May 10,2017
Minithumbup
Arun Malin
By:
May 10,2017
1 people found
this helpful
Arun was very professional and helpful during my property search. He took his time in showing me different options and moved to a swift execution once we found the right one...
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Was this helpful? Yes
May 09,2017
Minithumbup
Arun Malin
By:
May 09,2017
1 people found
this helpful
Polite, professional and patient. Arun understood my requirements and only suggested properties which met those requirements. He was keen to help me find my perfect flat and then acted quickly to help secure it....
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Comment on agent fees
Fees higher than expected as I was not expecting to pay any Agent's Fees however I ended up doing so.
Was this helpful? Yes
May 04,2017
Minithumbup
Soraya Perez
By:
May 04,2017
1 people found
this helpful
Soraya was extremely helpful with the process throughout. She was diligent in making sure all the transition elements from tenant to tenant went extremely smoothly, liaised with my contractors and made it easy to let my property even while living abroad....
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Was this helpful? Yes
May 03,2017
Minithumbup
Soraya Perez
By:
May 03,2017
1 people found
this helpful
Soraya handled all admin for a rental we recently did as landlords in Kings X. She was thoroughly professional with attention to detail. Rare in this day & age. I would not hesitate to recommend Soraya to any prospective landlord. Great service provided. Thanks...
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Comment on agent fees
acceptable.
Was this helpful? Yes
Apr 30,2017
Minithumbup
Simon Etson
By:
Apr 30,2017
2 people found
this helpful
Simon provided excellent professional assistance in the selling of my property. Simon was very thorough and meticulous in all aspects of the selling process. He was also very efficient and proactive at resolving problems arising during the sale and this took a lot of pressure off me. I would highly recommend Simon to anyone looking for an agent....
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Was this helpful? Yes
Apr 30,2017
Minithumbup
Simon Etson
David Kutas
By:
Apr 30,2017
2 people found
this helpful
Simon and David have given an exemplary service. Buying houses is very stressful - and they have been responsive, friendly, efficient and 'non salesy'. I am very grateful to them for their support in the whole transaction, both before and after the event. Thank you....
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Comment on agent fees
Standard.
Was this helpful? Yes
Apr 30,2017
Minithumbup
Dunica Sinclair
By:
Apr 30,2017
2 people found
this helpful
Dunica was amazing, she was very quick, efficient and informative. I would Definitely recommend her to my friends and family, made my property search experience quick and hassle free. Well done....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Apr 29,2017
Minithumbup
Simon Etson
John Young
By:
Apr 29,2017
1 people found
this helpful
We would like to say a big thank you to Simon, John and the whole team at Victorstone for all their continued help in selling our family home! We were speaking to a few bigger named companies in Camden but then a friend recommended Victorstone after they sold her house. From the moment Simon visited us we found his honest and upfront approach very refreshing and he put our initial concerns at ease. During the sale process we were kept informed about viewings and updated on buyers thoughts abo...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 29,2017
Minithumbup
Simon Etson
By:
Apr 29,2017
1 people found
this helpful
Having decided to purchase a second property in Kentish Town Road, London, we found an extremely helpful property consultant, Simon Etson with Victorstone Property Consultants. Simon guided us all the way through the process from beginning to end which made life very easy. We would highly recommend both Victorstone and Simon as an individual to anyone considering a similar purchase....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 29,2017
Minithumbup
Dunica Sinclair
By:
Apr 29,2017
1 people found
this helpful
I had a great experience meeting With dunica. I couldn't believe how responsive she was to all of my requests and questions, and she knew far more than we ever hoped. I would recommend her to others....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 29,2017
Minithumbup
Dunica Sinclair
By:
Apr 29,2017
1 people found
this helpful
Dunica was amazing! She was very good help, don't know what i would have done without it. Shes lovely and caring also...
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Was this helpful? Yes
Apr 28,2017
Minithumbup
Dunica Sinclair
By:
Apr 28,2017
1 people found
this helpful
Having Dunica assist me with my property was such a privilege and I can't thank her enough for all her help. She was continually supportive and managed to cater to all my needs! Her constant positive attitude and charisma made me feel at such ease and at times felt like i was speaking to a friend i had known for years! I can't thank Dunica enough for all her help and wish her all the best in her career...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 28,2017
Minithumbup
Dunica Sinclair
By:
Apr 28,2017
1 people found
this helpful
Very helpful and polite , she was very helpful would recommend your company to friends and family and will use your services again if need so....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 28,2017
Minithumbup
Kirill Toursin
By:
Apr 28,2017
1 people found
this helpful
Kirill was head and shoulders better than all the other Agents I interviewed. Although his valuation of our flat was the lowest, it was grounded in reality and led to a higher number of viewings, increasing competition. I'm pleased with my decision that the value he would offer outweighed the lower cost of an online service....
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Comment on agent fees
All agent fees are bad :-)
Was this helpful? Yes
Apr 27,2017
Minithumbup
John Young
Simon Etson
By:
Apr 27,2017
2 people found
this helpful
John and Simon were a fantastic help in finding us a property to rent and also in assisting in finding another agent in our area through there relocation network they belong to, to help sell our own. They were always on hand to answer our questions and made sure our first move in 20years went smoothly. I'd happily use them again and have already recommended them to our friends...
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Comment on agent fees
Good
Was this helpful? Yes

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Last updated at 9:43 AM 08/04/2016 by allAgents

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:

53 Hanbury Street
London
E1 5JP

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the

The Property Ombudsman
Milford House
43 – 45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 1:00 AM 01/01/1970 by

Camden
90-91 Plender Street, London NW1 0JL
(231)
City and Islington
213 City Road, London EC1V 1JN
(173)
Shoreditch
53 Hanbury Street, London E1 5JP
(175)

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