• Rachel Levy
    Rachel Levy
  • Ben Whiting
    Ben Whiting
  • Kirill Toursin
    Kirill Toursin
  • Conor McGinn
    Conor McGinn
  • Simon Etson
    Simon Etson
  • Shabana Malik
    Shabana Malik
  • Jenna Kleinman
    Jenna Kleinman
  • Alice Rezacova
    Alice Rezacova
  • Mohamed El Shaboury
    Mohamed El Shaboury
  • Dan Sanchez
    Dan Sanchez
  • Phillip Presser
    Phillip Presser
  • Pablo Irigoyen
    Pablo Irigoyen
  • Lawrance Parsooramen
    Lawrance Parsooramen
  • Ivan Fiaccabrino
    Ivan Fiaccabrino
  • Deborah Altese
    Deborah Altese
  • Arun Malin
    Arun Malin
  • Andrea Losito
    Andrea Losito
  • Elysia Dallimore
    Elysia Dallimore
  • Elizabeth Gostling
    Elizabeth Gostling
  • Nicole Levesque
    Nicole Levesque
  • Vishal Harjani
    Vishal Harjani
  • Stefani Kopach
    Stefani Kopach
  • David Kutas
    David Kutas
  • Johnny Goossens
    Johnny Goossens
  • Soraya Perez
    Soraya Perez
Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwaverin Read full description...Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.

Our values are based on a belief that when clients come to us, they are treated with the utmost respect and care. Not only does this manifest itself into a loyal clientele who come to us time and time again, it’s testament to our professional, ethical approach to buying, selling and leasing property.

We employ and retain some of the most experienced, knowledgeable and competent agents and negotiators in London and we play to each other’s strengths. We are a team in the true sense of the word and because we work cross-departmentally, we can offer an effective, comprehensive service that you can rely on, and one that gets results, time and time again.
Nov 26,2016
Minithumbup
By:
Nov 26,2016
0 people found
this helpful
Soraya has quick respond for the email and very helpful through the process. Great experience with tenancy agreement. Highly recommended this agent....
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Comment on agent fees
Agents fee a bit high
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Nov 26,2016
Minithumbup
By:
Nov 26,2016
0 people found
this helpful
In a very professional and pleasant manner, Arunas found exactly what we were looking for. I am definitely going to be using Victorstone Property Consultants services next time....
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Comment on agent fees
Good
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Nov 24,2016
Minithumbup
By:
Nov 24,2016
1 people found
this helpful
I was dealing with Arunas from Victorstone and I am really happy with his service - he was very polite and friendly....
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Comment on agent fees
Fees were a bit high but I was fully aware of it..
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Johnny was the most proactive agent I've come across. He dealt with a few tricky situations well and was always professional....
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Comment on agent fees
Can always be lower
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
(Mr) Johnny Goosens and his manager (Mr) Ben Whiting, so far, the best agents I've been in contact with. Always ready to help you anytime you need....
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Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
Johnny was extremely helpful and went above and beyond to ensure that we found a house perfect for us to rent. We had a few issues due to a Landlord not following through with papers and Johnny made sure we were looked after; in turn he found somewhere else for us to move in to within a short space of time as needed. Thank you!...
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
was helpful and informative all the way. she took the weight of my hands as they say. will use her again...
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Comment on agent fees
ok
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Great and friendly service would highly recommend Simon. Very easy sale and processing which all went through smoothly and with very little stress !...
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
1 people found
this helpful
A good agent with A positive attitude and very helpful . I would definitively recommend this agent to My friends IF they need A place in London ....
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Comment on agent fees
Good
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
1 people found
this helpful
Simon was incredibly helpful and professional as an agent. He gave me regular updates on the progress of my sale and he dealt preofessionally and swiftly in the negotiation between myself and the buyer. Simon's friendly and honest manner was a great reassurance during the very stressful process of moving house! I would have no hesitation in recommending him and would use him again for any future sale....
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Nov 12,2016
Minithumbup
By:
Nov 12,2016
1 people found
this helpful
I was very impressed with Dunica for her good nature and trying her best to help the clients. She was very helpful and always trying to please....
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Comment on agent fees
Good
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Nov 08,2016
Minithumbup
By:
Nov 08,2016
1 people found
this helpful
Simon was excellent to deal with from first viewing to exchange. Honest and and to the point, he kept all parties talking ensuring the sale progressed. I would certainly deal with Simon again....
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
2 people found
this helpful
Stefani Kopach has been helpful and straightforward whilst working towards exchange with us. She offered straightforward solutions to any problems that arose and takes a professional approach consistently. Many thanks....
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Oct 04,2016
Minithumbup
By:
Oct 04,2016
2 people found
this helpful
Pablo worked hard to let my flat for me. He was very enthusiastic and proactive. He arranged the viewings, kept me up to date and continued until he had found the right person for my property....
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Comment on agent fees
The fees were competitive
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
2 people found
this helpful
Kirill and Dan were on the case from Day 1. Within 48hrs of a offer, they were ensuring a valuation was booked. However, their true worth was only appreciated towards the end. I had 36hrs to complete the purchase or lose the loan. They pulled out every tool/trick to get the sale done....stuff that would not be in the 9-5 duty of a standard agent. I can whole-heartedly say, if it wasnt for these two guys, I would have lost the sale. Instead I am happy new owner of a shiny new 2-bed!...
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Comment on agent fees
n/a
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Sep 16,2016
Minithumbup
By:
Sep 16,2016
1 people found
this helpful
Dan handled our entire move from the first viewing to our moving in date and we couldn't have been more well looked after throughout the whole process. Dan is extremely communicative, positive and helpful - he chased everyone involved in the process to ensure that wee moved in as quickly as possible and we are very grateful for everything now happily living in our beautiful new home. Thank you Dan! :)...
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Comment on agent fees
Worth it so very happy
Was this helpful? Yes
Sep 09,2016
Minithumbup
By:
Sep 09,2016
2 people found
this helpful
thank you for looking after me! Stefani for your warm welcome.You helped made the process enjoyable,pleasant, any jobs?...
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Comment on agent fees
Excellent offer!!
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
3 people found
this helpful
Andrea has been really professional and always on time in the process of me buying an house for the first time. Always replying promptly to my questions and keeping me up do dated....
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
1 people found
this helpful
It has been a real pleasure having Andrea as sales progressor in this transaction. Always very upfront, responsive, professional and straightforward.I wish also other estate agents were as precise and reliable as Andrea. It has been a real pleasure....
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
2 people found
this helpful
Friendly, quick response to any emails or concerns I may have. Soraya keeps me updated regularly with whats going on. She is very experienced....
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Aug 31,2016
Minithumbup
By:
Aug 31,2016
2 people found
this helpful
Great service from Kirill at Victoriastone, he got us through the whole process professionally and smoothly and we got the house we wanted....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
2 people found
this helpful
Kirill was an excellent agent for our sale and was instrumental in us achieving the best possible price for our property. He was professional and honest about our sale even when the information was hard to hear. Just what you need when selling in London!...
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Comment on agent fees
Very reasonable for the service and results!
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Soraya is a kind and caring person who strives her hardest to get the job done in the best way. During my journey of letting with Victorstone there were a few bumps in the road; Soraya was on hand to sort them out. She would be in constant contact confirming and updating every step of the way. This ressured and comforted me. Victorstone is lucky to have Soraya and she is an absolute star....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
What can I say about Soraya... She is a credit to Victorstone and an absolute star. During our process we had been messed about by another agent and Soraya rectified this with her professional manner and commitment to our application. Along the way we came across a few bumps, but Soraya continued to help us throughout the days, with second to none communication. Most of all Soraya was friendly and approachable, and I am lucky to have he ras my contact at Victorstone....
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Comment on agent fees
The fees were good, considering the area ans the service provided.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
David was highly professional and was helpful throughout the entire buying process. We could not fault the service offered by Victorstone...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
2 people found
this helpful
My sister and I were looking for various properties for about 6 months already but Victorstone is the best agency we have used so far and this is exactly why we bought our new home from them. Stefany in particular is the most helpful person, definitely the best agent we have had. She have always been very responsive and detailed. I highly recommend Victorstone and its staff....
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Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
A wonderful property agent who can always satisfy your requirement and it seems he could solve all of problems like a superman....
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Comment on agent fees
good
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Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
She was very helpful in our search for our home even though our requirements weren't the easiest to fulfill, and was very swift in providing us with information and options. Very informative through out the whole process....
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Jul 24,2016
Minithumbup
By:
Jul 24,2016
0 people found
this helpful
Dunica Sinclair was very helpful in my property search. She directly contacted me after one email and arranged a viewing right away. She was very understanding in terms of me having some more questions than someone might have who is orginally from the UK and explained everything calmly. Thanks again for your kind help....
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Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
David was a highly professional agent who gave us a perfect and personal service throughout the buying process. We would not hesitate to recommend him as his knowledge of the London property market was invaluable to us...
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Comment on agent fees
Good
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Last updated at 9:43 AM 08/04/2016 by allAgents

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:

53 Hanbury Street
London
E1 5JP

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the

The Property Ombudsman
Milford House
43 – 45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 1:00 AM 01/01/1970 by

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