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    Jas Dhothar
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    Robert Leigh
  • Rachel Levy
    Rachel Levy
  • Ben Whiting
    Ben Whiting
  • Kirill Toursin
    Kirill Toursin
  • Conor McGinn
    Conor McGinn
  • Simon Etson
    Simon Etson
  • Shabana Malik
    Shabana Malik
  • Jenna Kleinman
    Jenna Kleinman
  • Alice Rezacova
    Alice Rezacova
  • Mohamed El Shaboury
    Mohamed El Shaboury
  • Dan Sanchez
    Dan Sanchez
  • Phillip Presser
    Phillip Presser
  • Pablo Irigoyen
    Pablo Irigoyen
  • Lawrance Parsooramen
    Lawrance Parsooramen
  • Ivan Fiaccabrino
    Ivan Fiaccabrino
  • Deborah Altese
    Deborah Altese
  • Arun Malin
    Arun Malin
  • Andrea Losito
    Andrea Losito
  • Elysia Dallimore
    Elysia Dallimore
  • Elizabeth Gostling
    Elizabeth Gostling
  • Nicole Levesque
    Nicole Levesque
  • Vishal Harjani
    Vishal Harjani
  • Stefani Kopach
    Stefani Kopach
  • David Kutas
    David Kutas
Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwaverin Read full description...Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.

Our values are based on a belief that when clients come to us, they are treated with the utmost respect and care. Not only does this manifest itself into a loyal clientele who come to us time and time again, it’s testament to our professional, ethical approach to buying, selling and leasing property.

We employ and retain some of the most experienced, knowledgeable and competent agents and negotiators in London and we play to each other’s strengths. We are a team in the true sense of the word and because we work cross-departmentally, we can offer an effective, comprehensive service that you can rely on, and one that gets results, time and time again.
Aug 18,2017
Minithumbup
Soraya Perez
By: 'Bogdan'
Aug 18,2017
1 people found
this helpful
A great person to work with, Organise and helpful when needed. I'm grateful to collaborate together in renting my properties....
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Aug 10,2017
Minithumbup
Angelo Matraxia
By: 'Angelo'
Aug 10,2017
1 people found
this helpful
Friendly and courteous. Usually available and returns calls. I would like to meet him . However explanation of details needs to improve....
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Comment on agent fees
Too high
Was this helpful? Yes
Aug 09,2017
Minithumbup
John Young
By: 'F.jackson'
Aug 09,2017
1 people found
this helpful
They let my property quickly and efficiently, excellent communication throughout from both the letting agent and admin. I would recommend this agent....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 07,2017
Minithumbup
Simon Etson
By: 'Tanja'
Aug 07,2017
1 people found
this helpful
I couldn't be happier with the service I received from Victorstone. They were always keeping me up to date with viewings and feedback and I can not fault their service in any way. I would definitely recommend using them to anyone and I would definitely use them in the future....
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Comment on agent fees
Agents fee were very competitive
Was this helpful? Yes
Aug 05,2017
Minithumbup
Angelo Matraxia
By: '99B Albion'
Aug 05,2017
1 people found
this helpful
Angelo assist me to rent my flat, 99B Albion road I enjoyed working with him. He was spot on understanding the potential of the property and identified suitable couple. I am happy with my new tenants turn out to be legal counsel and computer programmer which rest my mind in terms of affordability of the tenants. Angelo did not waste his time with unsuitable candidates so did not tired me with to many viewings. thanks, Angelo. We could have made a bit more but I decided to reduce to price fo...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2017
Minithumbup
Angelo Matraxia
By: 'Christian'
Aug 04,2017
2 people found
this helpful
Angelo Guided us with exceptional care & service though the process of letting a flat. I can only highly recommend him....
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Dunica Sinclair
By: 'Hannah'
Aug 03,2017
2 people found
this helpful
Dunica was very helpful with the search. The fact of not being in London made things way harder, but Dunica replied fast and maintained good communication between us and VictorStone. We are very happy that we will be able to move in soon and that we have found our apartment! Thank you very much for your great help....
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Tricia Colandrea
Tricia Colandrea
By: 'Kim'
Aug 03,2017
2 people found
this helpful
Tricia has been exceptionally helpful and patient, both in finding the perfect property to rent and answering my many questions which has really put me at ease. I would definitely recommend her!...
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Tricia Colandrea
By: 'mreal9'
Aug 03,2017
2 people found
this helpful
Tricia was very helpful and responsive. She was quick to respond to phone calls and text messages and also called as soon as she heard news....
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Angelo Matraxia
By: 'Siobhan C'
Aug 03,2017
2 people found
this helpful
Angelo was very helpful. When we had concerns we wanted to put across to the Landlord he was very efficient. We also thought he was very friendly and honest....
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Comment on agent fees
Bit on the high side but not bad.
Was this helpful? Yes
Jul 27,2017
Minithumbup
John Young
By: 'KI'
Jul 27,2017
2 people found
this helpful
John was very professional and within showing us a couple of property knew exactly the type of property we were looking for. He searched for us, found us the right property and we are looking forward to getting the keys on our first rental property in a couple of weeks. I can't recommend him or victorstone highly enough...
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Comment on agent fees
Average
Was this helpful? Yes
Jul 27,2017
Minithumbup
Robert Leigh
By: 'Ophelia Luck'
Jul 27,2017
2 people found
this helpful
Robert was extremely helpful in finding us the perfect property to rent. We arranged a viewing with Robert for the same day and he offered to show us a selection of properties in our budget. Resulting in us securing our perfect flat after only the second viewing. He was very knowledgable about the market and took our needs into account. Robert was very helpful and patient when it came to the process of signing. We are all students and I would advise any of my friends still looking for property i...
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Comment on agent fees
The fees were what I was expecting, so good.
Was this helpful? Yes
Jul 27,2017
Minithumbup
Soraya Perez
Robert Leigh
By: 'CG'
Jul 27,2017
2 people found
this helpful
Robert and Soraya have been extremely helpful and hardworking throughout the process. Both inspire confidence and have helped with seamless letting out of our property. Thank you...
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Was this helpful? Yes
Jul 24,2017
Minithumbup
Dunica Sinclair
By: 'MSR'
Jul 24,2017
2 people found
this helpful
Dunica was laid back and easy to talk to. She answered all our questions fully and was very supportive and patient with us. She's made us very excited to move into our new home!...
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Was this helpful? Yes
Jul 20,2017
Minithumbup
John Young
Lawrance Parsooramen
By: 'JM'
Jul 20,2017
2 people found
this helpful
From our first enquiry, John was really helpful and knew a lot about the property and the local area. After a positive viewing, we decided to snap the property up. John continued to be supportive throughout a complex negotiation process, often going above and beyond despite being on personal leave. When John was not available, Lawrence stepped in to save the day. Both John and Lawrence made sure to communicate with us on a regular basis and were always happy to help. We couldn't be more thankful...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 20,2017
Minithumbup
Angelo Matraxia
By: 'Aarya'
Jul 20,2017
2 people found
this helpful
Very efficient, proactive and helpful! Angelo has helped my friends and I so much by finding the perfect property for us....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 17,2017
Minithumbup
Angelo Matraxia
By: 'DANIEL CHEN'
Jul 17,2017
2 people found
this helpful
Angelo has been really great with communications. I was really busy with work but he was kind enough to be very flexible to help me arrange the viewings and finding a flat....
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Jul 17,2017
Minithumbup
Arun Malin
By: 'TS'
Jul 17,2017
2 people found
this helpful
I worked with agents from literally every agency in London (Foxtons, Dexters etc.), and they were all shockingly bad. Arun was the one agent who responded to every call and email promptly and generally just didn't waste time. This guy is a true professional....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 15,2017
Minithumbup
Robert Leigh
By: 'irene'
Jul 15,2017
2 people found
this helpful
Robert has been sooo helpful and extremely kind to us. The viewing of the house with him was really nice and informative. I cannot believe he stayed into the office till 8pm just to wait for me to go and sign the contract so we could secure the house before anyone else !:) The first impression is definitely professional and trustworthy. It is hard to find an agent like this in London nowadays....
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Jul 15,2017
Minithumbup
Angelo Matraxia
By: 'Natalia'
Jul 15,2017
2 people found
this helpful
Angelo was able to understand and identify our needs since the beginning. He made himself always promptly available, even during a late time of weekdays and weekends, in order to clarify and address our doubts and concerns, which turned the decision-making process simple and fast. Angelo played a key role and it is quite clear that he performs a unique job for each client, which is remarkable. We are happy to say that, with the vital assistance of Angelo, we found the right apartment for our sta...
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Comment on agent fees
Well deserved
Was this helpful? Yes
Jul 15,2017
Minithumbup
Angelo Matraxia
Robert Leigh
By: 'Catherine'
Jul 15,2017
2 people found
this helpful
Angelo has been very patient and helpful in finding me my new home. He is courteous and polite with a professional manner. He answered all of my queries with attention to detail. When I met Angelo at the property he was welcoming and smiling which was very refreshing as my search for a property had left me quite deflated. I would recommend Angelo specifically as he is a rare commodity in estate agency....
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Comment on agent fees
Value for money.
Was this helpful? Yes
Jul 12,2017
Minithumbup
Robert Leigh
By: 'Chris Williams'
Jul 12,2017
2 people found
this helpful
Best agent we had during our property search. Rob was very professional; early to all appointments and knowledgeable about the properties he was showing. He welcomed questions and was honest with his answers and advice. Rob's a genuine guy who went out of his way to help us....
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Was this helpful? Yes
Jul 08,2017
Minithumbup
Robert Leigh
By: 'Brian'
Jul 08,2017
2 people found
this helpful
Robert was hardworking and professional. Always turned up on time, knew the market place and was straight forward and honest. Robert is a great example of how good estate agents should operate. Well done....
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Comment on agent fees
The agents fees were reasonable and fair. Well done.
Was this helpful? Yes
Jul 07,2017
Minithumbup
Angelo Matraxia
By: 'Preetam'
Jul 07,2017
2 people found
this helpful
It's has been a great pleasure working with Angelo, he knows and understands his clients requirements and executes this very well...
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Was this helpful? Yes
Jul 07,2017
Minithumbup
Tricia Colandrea
By: 'Ethan'
Jul 07,2017
2 people found
this helpful
Tricia has been very helpful to me and my friend in finding a flat. Always very polite and ready to help....
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Was this helpful? Yes
Jul 07,2017
Minithumbup
Angelo Matraxia
By: 'Caroline'
Jul 07,2017
2 people found
this helpful
Helpful and always contactable. Listens to what I ask/want from the tenants and deals with it. I could recommend...
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Comment on agent fees
fair
Was this helpful? Yes
Jun 30,2017
Minithumbup
Dunica Sinclair
By: 'Mari'
Jun 30,2017
2 people found
this helpful
Dunica was amazing, very helpful and easy to talk to. As someone renting a property for the first time she made the procedure very clear to understand. I would definitely recommend her....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 27,2017
Minithumbup
Simon Etson
By: 'Chris I'
Jun 27,2017
2 people found
this helpful
Simon was great. Very committed, knowledgable and most importantly honest. It was always easy to get in contact with him and very evident that he was more than willing to go the extra mile....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 26,2017
Minithumbup
Simon Etson
By: 'B Shah'
Jun 26,2017
2 people found
this helpful
I was looking for a property for almost 2 years and Simon was very helpful and was always on the case despite having shown me many which did not materialize. Simon eventually found me one which we have just completed on....
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Was this helpful? Yes
Jun 26,2017
Minithumbup
Soraya Perez
Robert Leigh
By: 'Sharon'
Jun 26,2017
1 people found
this helpful
Despite a number of hitches and a rather long referencing process the tenancy agreement was finally signed and all is in order. Well Done....
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Last updated at 9:43 AM 08/04/2016 by allAgents

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:

53 Hanbury Street
London
E1 5JP

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the

The Property Ombudsman
Milford House
43 – 45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 1:00 AM 01/01/1970 by
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