• Jas Dhothar
    Jas Dhothar
  • Rachel Levy
    Rachel Levy
  • Ben Whiting
    Ben Whiting
  • Kirill Toursin
    Kirill Toursin
  • Conor McGinn
    Conor McGinn
  • Simon Etson
    Simon Etson
  • Shabana Malik
    Shabana Malik
  • Jenna Kleinman
    Jenna Kleinman
  • Alice Rezacova
    Alice Rezacova
  • Mohamed El Shaboury
    Mohamed El Shaboury
  • Dan Sanchez
    Dan Sanchez
  • Phillip Presser
    Phillip Presser
  • Pablo Irigoyen
    Pablo Irigoyen
  • Lawrance Parsooramen
    Lawrance Parsooramen
  • Ivan Fiaccabrino
    Ivan Fiaccabrino
  • Deborah Altese
    Deborah Altese
  • Arun Malin
    Arun Malin
  • Andrea Losito
    Andrea Losito
  • Elysia Dallimore
    Elysia Dallimore
  • Elizabeth Gostling
    Elizabeth Gostling
  • Nicole Levesque
    Nicole Levesque
  • Vishal Harjani
    Vishal Harjani
  • Stefani Kopach
    Stefani Kopach
  • David Kutas
    David Kutas
  • Johnny Goossens
    Johnny Goossens
Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwaverin Read full description...Victorstone is one of London's most dynamic property companies because we focus on doing the simple things to the very best of our ability. We pride ourselves on honesty, transparency and an unwavering commitment to our clients. We never over-reach and we will never make promises we can’t keep.

Our values are based on a belief that when clients come to us, they are treated with the utmost respect and care. Not only does this manifest itself into a loyal clientele who come to us time and time again, it’s testament to our professional, ethical approach to buying, selling and leasing property.

We employ and retain some of the most experienced, knowledgeable and competent agents and negotiators in London and we play to each other’s strengths. We are a team in the true sense of the word and because we work cross-departmentally, we can offer an effective, comprehensive service that you can rely on, and one that gets results, time and time again.
Jun 27,2017
Minithumbup
Simon Etson
By:
Jun 27,2017
1 people found
this helpful
Simon was great. Very committed, knowledgable and most importantly honest. It was always easy to get in contact with him and very evident that he was more than willing to go the extra mile....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 26,2017
Minithumbup
Simon Etson
By:
Jun 26,2017
1 people found
this helpful
I was looking for a property for almost 2 years and Simon was very helpful and was always on the case despite having shown me many which did not materialize. Simon eventually found me one which we have just completed on....
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Jun 26,2017
Minithumbup
Soraya Perez
Robert Leigh
By:
Jun 26,2017
0 people found
this helpful
Despite a number of hitches and a rather long referencing process the tenancy agreement was finally signed and all is in order. Well Done....
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Jun 23,2017
Minithumbup
Angelo Matraxia
By:
Jun 23,2017
1 people found
this helpful
Angelo was very helpful, friendly and efficient. They made the whole process very quick and painless from start to finish....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Angelo Matraxia
Jun 23, 2017
View all comments (1)
Thank you very much wishing you well for the future ...
Jun 23,2017
Minithumbup
Angelo Matraxia
Arun Malin
By:
Jun 23,2017
1 people found
this helpful
Victor Stone and the team are hard working and reliable agents, highly recommended for all landlords! Good job keep up the good work!...
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Comment on agent fees
fair
Was this helpful? Yes
Jun 23,2017
Minithumbup
Angelo Matraxia
By:
Jun 23,2017
1 people found
this helpful
Angelo was really nice and responded to any questions quickly! Hands on deck and always there to help. 100% would use again!...
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Jun 22,2017
Minithumbup
John Young
By:
Jun 22,2017
1 people found
this helpful
Despite the fact i was trying to rush the entire process, John was incredibly helpful to me and honest about all properties despite me trying to rush in to many decisions. Helping me to find the flat that best suited me and was in a great location too. highly recommend!...
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Comment on agent fees
great personality and extremely helpful and accommodating.
Was this helpful? Yes
Jun 21,2017
Minithumbup
By:
Jun 21,2017
1 people found
this helpful
Tricia was incredibly helpful - she offered us suitable properties and we were able to find an amazing place! She was positive and friendly all the time, and made the experience less stressful....
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Was this helpful? Yes
Jun 20,2017
Minithumbup
John Young
Tricia Colandrea
By:
Jun 20,2017
2 people found
this helpful
Both agents were very friendly and approachable. They understood exactly what we wanted and found us great properties to match our description! Highly recommend....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 20,2017
Minithumbup
Tricia Colandrea
By:
Jun 20,2017
2 people found
this helpful
Tricia works effectively and helped my flatmates and me to find the perfect place in Camden at a good price. She was very kind and supportive throughout, especially since we had no previous experience in renting a property. Overall very energetic and helpful....
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Comment on agent fees
All fees were good.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Simon Etson
By:
Jun 20,2017
1 people found
this helpful
After going to multiple agents I finally dealt with Simon Etson at Victor Stone who was very helpful in renting my commercial property in a short period of time. He kept me updated throughout the process and went out of his way to ensure the entire process went smoothly. I could not have asked for a better service....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 19,2017
Minithumbup
Jas Dhothar
By:
Jun 19,2017
2 people found
this helpful
Highly recommended! I had a perfect experience looking for an apartment. The Agent was very helpful and would go an extra mile to make sure my needs were satisfied!...
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Jun 18,2017
Minithumbup
Lawrance Parsooramen
By:
Jun 18,2017
1 people found
this helpful
Lawrance is professional yet friendly and approachable.He works tirelessly to quickly achieve the best possible rent and the most suitable tenants.I would not hesitate to use him again (as indeed I have) and I warmly recommend him....
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Jun 15,2017
Minithumbup
Angelo Matraxia
By:
Jun 15,2017
1 people found
this helpful
The servise Angelo has provided us with has been exceptional. Throughout the experience, not only was he very thorough and precise with the paperwork but he was also a really friendly and understanding person. 10/10!!!...
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Was this helpful? Yes
Jun 08,2017
Minithumbdown
Robert Leigh
By:
Jun 08,2017
1 people found
this helpful
Robert was so helpful. We're all students and he really explained everything in detail to us:) Would definitely recommend....
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By: Robert Leigh
Jun 15, 2017
View all comments (1)
Thanks Lulu I am happy i was able to find you the apartment that you wanted and wish you well in your time there Regards Rob ...
Jun 04,2017
Minithumbup
John Young
By:
Jun 04,2017
1 people found
this helpful
John was competent and respectful. We found a flat quickly and felt like we could trust his advice. Thank you...
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Comment on agent fees
The agent fees are very high compared to others
Was this helpful? Yes
Jun 02,2017
Minithumbup
Emelie Braneby
By:
Jun 02,2017
2 people found
this helpful
Professional and efficient, she always work with smile and give us all a good impression. Thanks very much for Emilie's help!...
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Jun 02,2017
Minithumbup
Arun Malin
By:
Jun 02,2017
1 people found
this helpful
Arun was very quick to respond and went back and forth s few times in negotiations for me. He took the time to offer me every option available. There were no surprises or bait and switches. He was professional and available which I find are raritities amongst agents in London. Would highly recommend working with him....
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Comment on agent fees
Seemed reasonable with all other companies.
Was this helpful? Yes
Jun 02,2017
Minithumbup
Robert Leigh
By:
Jun 02,2017
1 people found
this helpful
I had the pleasure to be helped by Robert in finding my new home. Robert is very professional and responsive, he helped me throughout the negotiation phase and was always on top my needs and requests. Definitely one of the best estate agents I've ever had. Thanks Robert....
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Comment on agent fees
In line with market standards
Was this helpful? Yes
By: Robert Leigh
Jun 02, 2017
View all comments (1)
Thank you for your kind words I'm glad I was able to secure you a great flat with a great view Regard Rob@victorstone ...
Jun 02,2017
Minithumbup
Arun Malin
By:
Jun 02,2017
1 people found
this helpful
Arun was very helpful and honest person, which is a very critical character in real estate market. He is hardworking and does what ever it takes to put 2 parties on the same page to make the deal happen. He is also good at suggesting alternative ways for negotiation....
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May 31,2017
Minithumbup
Tricia Colandrea
By:
May 31,2017
2 people found
this helpful
Tricia was very helpful to us since the very first moment we met her. She was open, honest and really friendly. She is a trustworthy agent....
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Was this helpful? Yes
May 26,2017
Minithumbup
John Young
By:
May 26,2017
1 people found
this helpful
John was very helpful through the process of finding a property and signing our offers. Customer service was great and communication was amazing. Always got in contact very quickly and was very easy to reach when a question arose. Would definitely recommend particularly to students who are looking for housing around this area....
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May 26,2017
Minithumbdown
Soraya Perez
Arun Malin
By:
May 26,2017
1 people found
this helpful
Arun has showed us the property and we've signed our initial agreement with him. Everything went smooth and professional. Soraya was sorting out our references and final agreement and it didn't go smooth at all. She has mistaken details of our contract and we were asked to pay over £2k more that initially agreed and she has insisted that the number was calculated correctly and was double checked by other agent. When contacted by phone it was very difficult to speak to her, she has mista...
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Comment on agent fees
Higher than market average, but I wouldn't mind if the process went smooth
Was this helpful? Yes
May 25,2017
Minithumbup
Arun Malin
By:
May 25,2017
0 people found
this helpful
Arun is extremely polite, helpful and patient. The process of seeing a property to securing it and receiving an offer was very quick and professional. We would definitely recommend him as an agent, he is always available to answer any questions you have about the property....
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Was this helpful? Yes
May 24,2017
Minithumbup
John Young
By:
May 24,2017
1 people found
this helpful
John was very proactive when it came to helping us find a place. We gave him a description of the property we were looking for and he provided us constant updates on the best available that match out description....
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Comment on agent fees
Good
Was this helpful? Yes
May 24,2017
Minithumbup
John Young
By:
May 24,2017
1 people found
this helpful
John was really helpful and was always able to answer questions that we had about the different cost of things (even though we had asked him the same question multiple times). He always kept us in the loop about what was going on with our offer....
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Comment on agent fees
Agents fees are much more expensive than other agents we spoke to. Had the property not been cheap than lots of other places we would have had to have gone somewhere else due to the cost of the fees.
Was this helpful? Yes
May 23,2017
Minithumbup
John Young
By:
May 23,2017
1 people found
this helpful
Having never been through the process of finding a house to rent before, I couldn't have asked for a better estate agent to help us find the perfect property. John went out of his way to find us somewhere which was suitable for our budget in the location that we required. He was in constant contact at every part of the process and was highly efficient at communicating the information that we needed to know. He was patient in terms of explaining the contract and making sure we knew what all the...
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Comment on agent fees
The fee's were very reasonable.
Was this helpful? Yes
May 20,2017
Minithumbup
Jas Dhothar
Jas Dhothar
By:
May 20,2017
1 people found
this helpful
Great service from Jas. Found a property ideal for me and my flat mate very quickly. Really happy with the speed of the process and the properties available. Jas was great, very knowledgable and nice to deal with. Good Job....
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Was this helpful? Yes
May 19,2017
Minithumbup
Tricia Colandrea
By:
May 19,2017
2 people found
this helpful
Tricia was very helpful through out the whole process. She replied to the emails in no time in a very friendly way. It was very nice to have her as a letting agent....
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Was this helpful? Yes
May 19,2017
Minithumbup
John Young
By:
May 19,2017
0 people found
this helpful
He was indeed a very friendly and helpful person. Very cheerful and gave a lot of useful tips that we need....
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Last updated at 9:43 AM 08/04/2016 by allAgents

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:

53 Hanbury Street
London
E1 5JP

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the

The Property Ombudsman
Milford House
43 – 45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 1:00 AM 01/01/1970 by

Camden
90-91 Plender Street, London NW1 0JL
(245)
City and Islington
213 City Road, London EC1V 1JN
(184)
Shoreditch
53 Hanbury Street, London E1 5JP
(177)

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