Victoria Knight is a vibrant, up and coming agent who is fast becoming top competition to all leading estate agents in East London.
Victoria Knight

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“ Really terrible experience with this estate agent... ”

Sep 19,2018
Minithumbdown
By: 'Kasrul'
Sep 19,2018
5 people found
this helpful
I engaged Victoria Knight for "introduction only" service back in 2016, at the time I signed a fee agreement which included a clause that I would have to pay them a yearly fee regardless of whether they managed the property or not as long ...
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Comment on agent fees
Reasonable except for the unacceptable re-occurring fees even if you do not use their service.
Was this helpful? Yes
Aug 16,2018
Minithumbdown
By: 'Ali'
Aug 16,2018
42 people found
this helpful
Victoria Knight and and there sister company Reliance Property Management Specialists are one of the most horrible agents I have had the misfortune of dealing with Some of the staff are belligerent, unhelpful and horrendously deceitful The service that has been provided has been amateurish ...
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Comment on agent fees
Unable to comment.
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“ Terrible service... ”

Aug 08,2018
Minithumbup
By: 'Adam'
Aug 08,2018
12 people found
this helpful
Arranged an a house viewing and received a confirmation text message for the time, place, and agent that would be showing me around. After traveling for two hours I get the to viewing on time and nobody is there, so I call up to see ...
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Comment on agent fees
N/A
Was this helpful? Yes

“ Diligent and Knowledgeable... ”

Jun 27,2018
Minithumbup
By: 'Derek Morgan'
Jun 27,2018
0 people found
this helpful
Nirmal Kalirai (Kal) has proffered extremely good advice over the years. My main point of contact was Bradley Pickard, I regularly conversed with Kal on the phone. He would always take my calls, if available, Bradley would perform tasks over and above what was expected ...
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Comment on agent fees
Very reasonable for work done
Was this helpful? Yes
Jun 06,2017
Minithumbdown
By: 'Claudia silas'
Jun 06,2017
68 people found
this helpful
We put a reservation fee down on a property with Victoria Knight over a week ago. We were told the property was ours and that it had been taken off the market. We began doing everything necessary to move home. Whilst trying to get all ...
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Comment on agent fees
About the same as the rest
Was this helpful? Yes
Feb 16,2017
Minithumbup
By: 'A Cullen'
Feb 16,2017
1 people found
this helpful
We are a large property company in East London who have been using Victoria Knight (Walthamstow & Stratford) as agents to find us suitable tenants for our rentals and block managements. We find them to be very efficient, professional and very helpful. We have been ...
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Was this helpful? Yes
Dec 02,2016
Minithumbup
By: 'Walthamstow E17'
Dec 02,2016
2 people found
this helpful
The service offer is great. Everyone in the office was helpful, found great tenants and organised all the associated paperwork. Really recommend....
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Was this helpful? Yes
Oct 16,2016
Minithumbup
By: 'Dai Ikeda'
Oct 16,2016
2 people found
this helpful
Nirmal Kalirai (Kal) is a tremendous asset to Victoria Knight, Stratford. My main point of contact was John Ince (since moved to their Walthamstow branch), however, in John's absence, I regularly conversed with Kal on the phone. He would always take my calls, if available, ...
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Comment on agent fees
very reasonable fees
Was this helpful? Yes
Aug 16,2016
Minithumbup
By: 'Lala Perera'
Aug 16,2016
1 people found
this helpful
We where so happy with the service provided by Victoris Knight. Kal Kalirai was extremely helpful, and went above and beyond what we could have ever expected from someone. We highly recommend Victoria Knight as they where so helpful and we felt completely at ease ...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 18,2016
Minithumbup
By: 'DC'
Jul 18,2016
1 people found
this helpful
I rented out my flat through Victoria Knight for nearly 10 years with less than a week of voids over this whole time. When I came to sell, Kal the consultant surveyor at the Stratford office did a brilliant job resolving a very difficult and complex ...
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Comment on agent fees
Acceptable
Was this helpful? Yes
By: Balinder Kaur
Jul 19, 2016
View all comments (1)
Thank you for your comment. It has been a pleasure dealing with you over so many years and I am glad we have been able to provide you with a range of services from Management, Guaranteed Rent and now Selling your Property. ...
Jul 12,2016
Minithumbup
By: 'Aj Kang'
Jul 12,2016
2 people found
this helpful
I have had Absolutely Great Service from Victoria Knight in Stratford (Kal). He helped to secure a positive result that I had been told was unachievable by numerous other people. I was threatened with an enforcement action for an outbuilding used as an annex so ...
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Was this helpful? Yes
By: Balinder Kaur
Jul 19, 2016
View all comments (1)
Thank you for your comments which are much appreciated. I am glad we were able to provide you with a service with a successful result outside of our usual work and please do recommend us with any family/friends who are experiencing any similar issues. ...
Jun 14,2016
Minithumbdown
By: 'Home owner'
Jun 14,2016
40 people found
this helpful
Overall staff seem to appear ok over the phone however whilst dealing with * he is very unprofessional, defensive and unhelpful. I have brought to their attention that the repair (installation of a new combi boiler) that they had a contractor carry out directly above my ...
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Was this helpful? Yes
By: Balinder Kaur
Jul 26, 2016
View all comments (1)
Hi there, I believe I know what property this is concerning. My colleague had already apologised to your partner for the situation which occurred and incase you are not aware of the full information regarding this maintenance issue I will outline below. Your property and the one above are two independent and self contained ex Local Authority flats. We or the plumber were not aware that your flat was served by the same cold water tank serving our property although your partner was since la ...
Jun 02,2016
Minithumbup
By: 'Very good service'
Jun 02,2016
1 people found
this helpful
Just wanted to say a big thank you to Antony, Shannon and their younger female member of staff, they were all brilliant in the service they provided, very efficient, and delt with the whole process in a professional manner, thanks guys and keep up the ...
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Was this helpful? Yes
By: Balinder Kaur
Jul 19, 2016
View all comments (1)
Thank you for your comment. Its great to hear good feedback and we look forward to working with you again in the future. ...
Mar 09,2016
Minithumbup
By: 'Melissa'
Mar 09,2016
2 people found
this helpful
It was with a clear mindset that I had decided to use 2 agents, one, a local, VK, and the other, a more renowned, for my lettings. Sam of VK came into the scene and he was without doubt a very efficient, understanding, caring, professional agent ...
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Comment on agent fees
Competitive fees
Was this helpful? Yes
By: Balinder Kaur
Jul 19, 2016
View all comments (1)
I am so glad to read your comments. We advise Landlords that we would not put a tenant in to your property that we wouldn't put into our own and it is clear to read our mission is complete. We will stay in touch with you through out the tenancy to ensure that everything is running smoothly. We have a great referral scheme in place so be sure to recommend us if any family/friends require our services :) ...
Feb 12,2016
Minithumbup
By: 'Robson'
Feb 12,2016
2 people found
this helpful
Victoria Knight have gone way beyond the level and type of service you would expect from a letting agent. When deciding what investment property to buy, VK staff spent hours in total meticulously going through and advising me on the pros and cons of each ...
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Comment on agent fees
Good. I use their rent guarantee scheme. My rent is guaranteed even if the property is untenanted. That coupled with my 5 year fixed rate mortgage makes my finances a lot more predictable.
Was this helpful? Yes
By: Balinder Kaur
Jul 19, 2016
View all comments (1)
Thank you Mr Robson for your comments. We believe in having clients for a lifetime and our goal is to satisfy the client's needs. In order to do this we make sure to give our clients the best possible service, which means going above and beyond, that extra mile, to assure not just satisfaction but excellence within our client relationships even if it means going beyond the given instructions. I am glad we were able to give you the support and help where required and we look forward to working w ...
Feb 11,2016
Minithumbup
By: 'Susan'
Feb 11,2016
1 people found
this helpful
After dealing with many agents over the years and having had a bad experience with most of them I was very happy to find Victoria Knight. They were extremely helpful and honest throughout the whole process and have continued this whilst now managing the property....
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Comment on agent fees
Reasonable fees, open to negotiations.
Was this helpful? Yes
Feb 11,2016
Minithumbup
By: 'LN'
Feb 11,2016
1 people found
this helpful
We do business on a monthly basis. Balinder always keeps us informed of what needs doing and how to get the best rent for our properties. Always there to help us understand the legal requirements as a landlord. We receive, what I would call, a ...
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Comment on agent fees
We feel the fees are good for the excellent service we receive
Was this helpful? Yes
Feb 11,2016
Minithumbup
By: 'Nilesh'
Feb 11,2016
1 people found
this helpful
Reliance -Victoria Knight - I have been dealing with this agency and Balinder for over 8 years . The management of my properties has been near enough faultless . Psyments of rent are always in time and with my full management agreement I have complete peace of mind ....
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Comment on agent fees
Fees are at acceptable levels
Was this helpful? Yes
Jan 29,2016
Minithumbup
By: 'Olympic area landlord'
Jan 29,2016
1 people found
this helpful
Sam was honest with us from the beginning about the rent we could expect to achieve. He was then open to negotiations on the fees he charged....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jan 27,2016
Minithumbup
By: 'Martin'
Jan 27,2016
1 people found
this helpful
Excellent communication and feedback during the entire process, highly recommended. Feedback from viewings was swift and accurate. Friendly and a pleasure to work with....
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Comment on agent fees
Slightly better than others
Was this helpful? Yes
Oct 15,2015
Minithumbup
By: 'sm19'
Oct 15,2015
1 people found
this helpful
Efficient and professional to deal with. Handled all my queries in a timely manor and made my moving process a lot more manageable....
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Comment on agent fees
Cost of utilities still on the steep side although this is dictated by the landlord and not the letting agent.
Was this helpful? Yes
Aug 27,2015
Minithumbdown
By: 'Anna'
Aug 27,2015
53 people found
this helpful
My friends and I feel completely cheated and let down by this agency. I would advise others to think very carefully before using Victoria Knight, based on the treatment we received. We were the first people to view this property in Walthamstow, were shown around ...
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Was this helpful? Yes
Jul 30,2015
Minithumbup
By: 'Kerri Sharp'
Jul 30,2015
0 people found
this helpful
I am so happy that I chose Victoria Knight to let my property. I had met with a couple of other estate agents but they had that extra personal touch - always friendly and patient with me, as a novice letting a property for the ...
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Comment on agent fees
Very fair compared to other chain brand agents but with no compromise on service.
Was this helpful? Yes
Jun 22,2015
Minithumbup
By: 'Rachel'
Jun 22,2015
1 people found
this helpful
It took a while for us to find a way to work together properly, the paper work took some time to get going, but once we got to know each other's way of working, it was good. They have automatic system that works really well, ...
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Was this helpful? Yes
Apr 29,2015
Minithumbup
By: 'DAVID'
Apr 29,2015
0 people found
this helpful
i appreciate the good customer service provided by molly at victoria night but they need to improve with following up problems concerning their Tenants...
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Comment on agent fees
too high
Was this helpful? Yes
Apr 27,2015
Minithumbup
By: 'beanz'
Apr 27,2015
0 people found
this helpful
My husband and I had the great pleasure of dealing with Belinda while desperately looking for our own flat. We had just moved from Australia and had no history of renting in the UK, which had adversely affected our search for a property. We explained ...
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Was this helpful? Yes
Apr 15,2015
Minithumbup
By: 'V Sharma'
Apr 15,2015
0 people found
this helpful
Lee was very good at finding property for me he showed me 3 nice property and i take 1 of them. I like Lees service and I am happy with flat and they call me after i move in asking if i am happy and everything is ...
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Was this helpful? Yes
Mar 03,2015
Minithumbdown
By: 'M Lupascu'
Mar 03,2015
46 people found
this helpful
I found the property full of rubbish,broken door, no lights and filthy. I have scrubbed the flat arranged for boiler to be fixed. I even paid 40‚£to put a timer for boiler. I waited 3 months for the door to be fixed. When I ...
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What agent could do to change your mind?
They should have not charge me money for cleaning when I have found the property in mess whit lots of rubbish bags from previous tenant that has been evicted. They should have changed the door that had a wooden bord fixed after eviction. I should have found the property with lights working and boiler working. None of these were in working conditions They should not be let to deal with people in this way.
Attached Files
Comment on agent fees
I believe they charge too much for the promises they don\'t accomplish. I should have found the property with no rubbish bags in, filthy oven and cooker broun from previous tenant.Horrible!!!!!
Was this helpful? Yes
Mar 02,2015
Minithumbup
By: 'Andrew'
Mar 02,2015
0 people found
this helpful
Agent was very helpful and attentive to our needs. They were professional and willing to work to hard in order to make the whole letting process as smooth as possible....
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Was this helpful? Yes
Feb 23,2015
Minithumbdown
By: 'Ahmed'
Feb 23,2015
0 people found
this helpful
Good sales dynamics including advertising and marketing. Contract did not include all agreed terms clearly and first month agreed charges not completely collected. Accordingly I had to do a lot of chasing with tenants and we are already in the fourth week of tenancy. This ...
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Was this helpful? Yes

TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 5 39 17 5 0 1 0 4 4

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Office 1
Suite 1 119 The Grove, London E15 1EN
(69)
Office 2
157 Hoe Street, London E17 3AL
(34)


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