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    Peter Panayi
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    Piyush
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    Abu Chowdhary
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    Bradley Baylis
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    abu chowdry
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    Kelly Rowlat
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    Dhanisha Khatri
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    Victoria Webb
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    Victor Michael
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    Piyush K
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    Kevin Mills
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    Corina Traistaru
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    Jamie
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    Claudia Pina
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    Amy
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    Jamie Berstein
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    Paul Spencer
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    ESTA
Victor Michael Ltd. Established in 1988 the Victor Michael Property Group has based its success on a foundation of integrity and exemplary service. With over 25 years experience in the field of lettin Read full description...Victor Michael Ltd. Established in 1988 the Victor Michael Property Group has based its success on a foundation of integrity and exemplary service. With over 25 years experience in the field of letting, management, and buy to let in general, we are able to provide professional advice on all aspects of the residential rental market. We treat each client as an individual and can help all persons in all situations, from people selling or letting their first property to professional landlords.
 
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Properties for sale
Properties for rent
Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
this helpful
I recently moved into a property via Victor Micheal. From the first viewing to the move in date the staff have been absolutely fantastic. Kelly Rowlett has been amazing and has constantly kept us up to date with information I required. Her down to earth personality made moving in a lot easier as some estate agents can be quite scary. Everyone within the branch has gone up and beyond their work and have presented excellent customer service skills. I would highly recommend Victor Michael to my ...
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Comment on agent fees
the agent fees are good, especially with the excellent customer service you receive by the staff.
Was this helpful? Yes
Oct 22,2015
Minithumbdown
By:
Oct 22,2015
2 people found
this helpful
Had the most terrible experience with this agent. The staff i dealt with were so sarcastic, so rude. I very much disliked the one man who "created" victor michael. Such a rude man , id never recommend anyone to use this agent. Absoloutly horrible , giving me a lecture and telling me how to do things. making a mockery and humiliating me, making me UPSET and laughing at me, throwing me indirects in the conversation and mocking other agents off .. they are just a basic estate agent , noth...
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What agent could do to change your mind?
The agent would have been better if they was clear , friendly , if they listened. If the owner himself wasn't such a rude old man and if he didnt think he was better than everyone else would have made it great! :D
Was this helpful? Yes
Oct 21,2015
Minithumbup
By:
Oct 21,2015
2 people found
this helpful
From the initial contact throughout the entire process all the staff was very polite, efficient and very patient with my queries. They manage to help me rent in the area I wanted to live while taking in consideration my tight budget, which was a big relief considering today's rental prices. I was pleasantly surprised by the personal involvement of the branch manager (Diana) in helping me find the right accommodation and the whole team just seamed to have an extra personal touch that is generall...
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Oct 19,2015
Minithumbup
By:
Oct 19,2015
2 people found
this helpful
I would like to thank Diana Soldan for selling my house in a very short period of time. Not only was she highly professional, she was also very knowledgeable and very honest. Kept us up to date at all times and always managed to resolve the issues during the selling process. She was always on top of everything and that made the sale of our house a pleasant experience with Victor Michael Woodford Green. I will recommend them to everyone I know. Thank you Diana. Regards, Ms Martin - Ewanrigg Ter...
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Comment on agent fees
Very reasonable for the service provided.
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By: Diana Soldan
Oct 21, 2015
View all comments (1)
Dear Ms. Martin, Thank you very much for your kind review, it was a pleasure meeting you and selling your house. Everyone at Victor Michael Woodford Green wishes you all the best for the future. Best regards, Diana Soldan....
Oct 06,2015
Minithumbup
By:
Oct 06,2015
4 people found
this helpful
I highly recommend the fantastic service and friendly staff at Victor Michael, Woodford Green. The service and support we received was exceptional and would definitely use again and hope to one day again soon. A special thank you to Diana who has been extremely supportive and made the whole process pleasant and hassle-free! Thank you!...
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By: Diana Soldan
Oct 17, 2015
View all comments (1)
Dear Anastasia and Andrew, Thank you for your kind review. We would like to thank you for such a pleasant collaboration throughout the years and we are hoping to have you again as tenants. Everyone at Victor Michael Estate Agents in Woodford Green wishes you and Andrew all the best for the future! Best regards, Diana Soldan....
Oct 05,2015
Minithumbup
By:
Oct 05,2015
1 people found
this helpful
Very impressed with everything the whole way through: great quality marketing and a genuinely helpful and hardworking team. Our vendor used another local agent and the contrast couldn't have been starker (the vendor is complaining about the service she received). Her lot encapsulated everything you hear about old school estate agents, while the Victor Michael team were exceptionally professional....
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Comment on agent fees
Very good
Was this helpful? Yes
May 19,2015
Minithumbdown
By:
May 19,2015
3 people found
this helpful
The most appalling estate agents I have used. We lived with damp and water condensing and coming through the roof in drips for 3 years. the problem was never resolved. The only reason we stayed in the flat was the rent was affordable for the area. Upon leaving the agent took over a month to return our deposit. The deposit was returned to an old tennent who left the property 3 years prior and was not on the contract despite asking for and receiving the correct bank details to return the deposit t...
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By: Management team
May 19, 2015
View all comments (2)
Victor Michael firstly would like to point out that the tenancy deposit was never refused to be returned. Payment was made to the bank account of details hold on our management system. Unfortunately the deposit payment was made to a tenant that had been removed from the lease previously. This was a pure oversight and the situation was rectified within 24 hours by the tenant calling the previous tenant. In the interim Victor Michael had contacted its bankers and arranged for a trace to be made on....
Apr 03,2015
Minithumbup
By:
Apr 03,2015
1 people found
this helpful
Excellent, i have been with VM team from last few years and they are managing my all properties and service we received is excellent....
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
2 people found
this helpful
Victor Michael Agent has been fantastic very helpful, and know what they doing specialy piyush very helpfull and very on the ball also been with more then 3 years. recommend to everyone.....
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Comment on agent fees
reasonable fees
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Nov 26,2014
Minithumbup
By:
Nov 26,2014
8 people found
this helpful
We recently moved into a 2 bed flat in Leyton. The service from Victor Michael, and Corina herself, was excellent. She understood our needs and responded quickly to our interest, and interacted with us actively. The process took a week from viewing the flat to moving in, which we were extremely happy with- a quality service all around....
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Nov 22,2014
Minithumbup
By:
Nov 22,2014
10 people found
this helpful
They are a very friendly agents. Very professional and always available for any clarifications. They made my house move a pleasant and hassle free experience. It was a great pleasure to work with them. I highly recommend them....
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Nov 17,2014
Minithumbup
By:
Nov 17,2014
3 people found
this helpful
Attended my property within short notice for a lettings appraisal, Corina was very helpful and friendly, I was happy with the price and with the tenants they've put in. I will highly recommend them for their professionalism and efficiency....
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Nov 13,2014
Minithumbup
By:
Nov 13,2014
1 people found
this helpful
Excellent Service and very good communication from Piyush and Tony they found perfect property and good location reasonable fees. Happy :-)...
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Nov 11,2014
Minithumbup
By:
Nov 11,2014
1 people found
this helpful
I am in the process of completing on a purchase through the leytonstone Branch of Victor Michael. From day one i have received great customer service and expert advice from both Paul and Jamie. I havent had to worry since the offer was accepted thanks to the sales team. I cant wait to pick up the keys!! I would reccommend anyone looking for a place to live to get in contact with the sales team at leytonstone Victor michael!...
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Oct 21,2014
Minithumbup
By:
Oct 21,2014
1 people found
this helpful
First time using Victor Michael to let my property so didn't know what to expect but I was surprised that they managed to let my property within 48 hours. Would definitely be returning to victor Michael....
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Comment on agent fees
Fees was competive compared to other local agents I contacted in the area.
Was this helpful? Yes
Oct 20,2014
Minithumbup
By:
Oct 20,2014
2 people found
this helpful
I have just started renting a property with Victor Michael and I can say that I have had a excellent service from the team in Leytonstone....
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Comment on agent fees
Fees was reasonable compared to other agents.
Was this helpful? Yes
Oct 01,2014
Minithumbdown
By:
Oct 01,2014
3 people found
this helpful
They said that the property would be ready to move in by 22. On 22 after paid man and van close my contract with the old house, they call me and tell me that the property will be available the next week same time. This really put me and my pregnant wife in the street. This agency is never to be trust. Now they don't even get as the deposit back! I am seeking citizen advise and I'll report them to the police...
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What agent could do to change your mind?
Could give me the deposit. And apologise!
Was this helpful? Yes
Sep 26,2014
Minithumbup
By:
Sep 26,2014
2 people found
this helpful
We viewed the property and instantly fell in love with the place. Amy has been really patient with us as we all work different shifts and trying to organise documents was a nightmare, but she was understanding. Communication was clear and she was really helpful. Pleasant experience...
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Comment on agent fees
Most other agency fees are around 70/80 so the Γƒβ€šΓ‚Β£180 fee was a but steep
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Sep 26,2014
Minithumbup
By:
Sep 26,2014
2 people found
this helpful
From start to finish was an easy process from when I paid my deposit to the move in date. Excellent service . Would recommend Victor Michael when looking for a property to rent....
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Comment on agent fees
Agent fees was reasonable
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Sep 19,2014
Minithumbup
By:
Sep 19,2014
1 people found
this helpful
The agent worked to sort out the possibility of having a shower installed before I moved in to the rented property (although this turned out to not be possible.) There was some confusion over whether the property was vacant or not initially, and slight mixed messages from different staff members, but generally the paperwork etc was dealt with professionally and quickly....
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Was this helpful? Yes
Aug 08,2014
Minithumbup
By:
Aug 08,2014
7 people found
this helpful
I found Victor Michael very professional and positive, they have managed to sell our property in less than 3 days and Diana Soldan managed to run everything smoothly, with knowledge and patience! She has promised us that she will handle everything so we can go on holiday and we came back right before completion with no headache which was very good. I would recommend Victor Michael for professionalism, knowledge and the right attitude....
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Was this helpful? Yes
Aug 07,2014
Minithumbup
By:
Aug 07,2014
5 people found
this helpful
I found Victor Michael very professional and positive, they have managed to sell our property in less than 3 days and Diana Soldan managed to run everything smoothly, with knowledge and patience! She has promised us that she will handle everything so we can go on holiday and we came back right before completion with no headache which was very good. I would recommend Victor Michael for professionalism, knowledge and the right attitude....
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Was this helpful? Yes
Aug 07,2014
Minithumbup
By:
Aug 07,2014
6 people found
this helpful
I have recently used Victor Michael to sell my property. I found them to be a very professional estate agency. The staff are always very helpful and friendly. They sold my property very quickly and for the best price. I would recommend Victor Michael and I will be using them in the future....
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Was this helpful? Yes
Jul 31,2014
Minithumbup
By:
Jul 31,2014
2 people found
this helpful
I found Victor Michael to be very friendly and welcoming whilst maintaining a professional attitude to business at all times. They are very helpful and knowledgeable. I would recommend them to everyone that is looking to sale his property....
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Was this helpful? Yes
Mar 28,2014
Minithumbup
By:
Mar 28,2014
2 people found
this helpful
We, as tenants, have received remarkably swift, efficient, helpful and friendly service from Corina Traistaru in the course of renting the above property. The whole process was extremely positive, especially so given that I was only briefly in London and also the nature of my work outwith the UK gave inherent difficulties in verification and references. I have to say that Corina really went out of her way to provide an efficient and expert service to Joanna and myself throughout and I cannot pra...
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Was this helpful? Yes
Feb 20,2014
Minithumbup
By:
Feb 20,2014
4 people found
this helpful
Onur did everything he said he would. He found us great tenants and it all went smoothly, no hesitation in recommending you to other landlords....
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Was this helpful? Yes
Feb 20,2014
Minithumbup
By:
Feb 20,2014
1 people found
this helpful
Dear Jamie, Thank you for being pleasant to deal with. You went out of your way to accommodate the various request for viewings of properties on short notice. You had excellent knowledge of the property that I decided to make an offer on and your honesty helped me to make the decision to buy. I will definitely highly recommend you to friends and family. Buyer...
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Was this helpful? Yes
Feb 14,2014
Minithumbdown
By:
Feb 14,2014
7 people found
this helpful
This agent called me this morning. Asked if i was selling my property? STRANGE one might say. How could they dream up my property details and my phone number, when i have never had any contact with this agent in all my life. The young lady spoke" we are all integrated" i asked what does this mean?. she relied"that if i have registered with another company then they have access to my information". I have never heard of so much rubbish in all my life. I then spoke to the 2 othe...
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Was this helpful? Yes
Feb 12,2014
Minithumbup
By:
Feb 12,2014
2 people found
this helpful
Me and my partner have just rented through Victor Michael at the Leytonstone branch. Having spoke to the staff there they advised that our income may not be enough to pass the referencing process. We was asked to provide a uk based guarantor which we did and based on referencing we passed and moved in a week later....
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Jan 09,2014
Minithumbup
By:
Jan 09,2014
2 people found
this helpful
I have just rented a property from victor Michael and I must say I had the best service I have ever received from a estate agents. A big thanks to the team at Leytonstones keep up the good work....
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Was this helpful? Yes

NAEA ARLA NALS NLA TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 2 27 13 4 1 5 0 1 6

Job vacancies

Please see a list of jobs available

Agent Fees

Tenants Fee

Moving In fees
Β£ 300 inclusive of vat Per applicant.
β€’ Tenant referencing & credit checks

β€’ Preparation of tenancy agreement

β€’ Preparation of legal notices
Please note it is a legal requirement anybody residing within the property over the
age of 18 years old must be noted on the tenancy agreement and our fees are payable.
Β£ 252 inclusive of vat Per applicant for 2 or more people
Β£ 12 inclusive of vat TDS Deposit registration fee (Applicable per applicant)
Β£ 120 inclusive of vat Guarantor reference per applicant (When required)
Additional Fees that may be incurred
Β£114 inclusive of vat Independent Inventory
Β£30 inclusive of vat Late Payment letter Fees
Β£35 inclusive of vat To serve notice due to non-payment of rent.
Β£60 inclusive of vat Should a home visit be required for non-payment of rent
Additional Legal fees will be incurred should you be evicted
Β£78 inclusive of vat Check out fee for inventory Clerk to attend
Β£114 inclusive of vat For Drafting and facilitating a new AST


Landlord fees

For Property Management Services

9.6% inclusive of VAT Self Property Management
14.4% inclusive of VAT Financial Property Management
16.8% inclusive of VAT Full Management β€œStandard” Service
19.2% inclusive of VAT Full Management β€œElite” Service
21.6% inclusive of VAT Full Management β€œOptimum” Service


Vendor Fees

For Residential Sales Services

4.2%* inclusive of VAT Standard Commission Rate



*This rate is negotiable at the time of instruction depending on the property, weather it is sole or Multi Agent and if you have a board at the property.
Last updated at 1:44 PM 20/10/2015 by Claudia Pina

Complaints Procedure

We have a complaints procedure in the event of a complaint and this follows the NALS complaints guide lines, if you still are not happy after our internal complaints procedure has been completed and our decision given to you in writing , you have the right to refer the matter to The Property Ombudsman redress scheme.

The Property Ombudsman,
Milford House,
43-55 Milford Street,
Salisbury,
Wilkshire, SP1 2BP.
Last updated at 1:44 PM 20/10/2015 by Claudia Pina

Awards won by Victor Michael

Individual Branch Awards

London, E11 1HG

London, E15 1SQ

Firm rankings



Leytonstone
11-12 Church Lane, London E11 1HG
(27)
Office 2
74 Leytonstone Road, London E15 1SQ
(22)
Office 4
Management Office 74 Leytonstone Road, London e151sq
(1)
show all branches (5)
Office 5
265 Barking Road,, London E13 8EQ
(2)
Woodford Green
449 High Road, Woodford Green IG8 0XE
(12)

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