Victor Michael
3.8/5, 80 reviews
71% recommended
100% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
81% lettings fee satisfaction
Victor Michael Ltd. Established in 1988 the Victor Michael Property Group has based its success on a foundation of integrity and exemplary service. With over 25 years experience in the field of letting, management, and buy to let in general, we are able to provide professional advice on all aspects of the ... show more Victor Michael Ltd. Established in 1988 the Victor Michael Property Group has based its success on a foundation of integrity and exemplary service. With over 25 years experience in the field of letting, management, and buy to let in general, we are able to provide professional advice on all aspects of the residential rental market. We treat each client as an individual and can help all persons in all situations, from people selling or letting their first property to professional landlords.

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2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £150,000 £500,000
Lettings 88% 81% £800 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 2 32 14 4 1 8 0 1 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Excellent service from beginning to end...”

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May 28,2018
Minithumbup
By: 'Marvin and Simone'
May 28,2018
0 people found
this helpful
Recently we sold our flat and bought a new one under the guidance of Victor Michael. After poor and disappointing experiences with different estate agencies we were not expecting anything different. We were wrong. Lisa Venton and Jay Jethwa turned out to be our guardian ...
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“Very good service and people.specilly Corina she looked after ......”

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May 16,2017
Minithumbup
By: 'Angelica'
May 16,2017
0 people found
this helpful
Very good service and people.specilly Corina she looked after us. Explain how it works the things and kind. I am very happy with the service they provide...
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“We are ever thanksfull to Abu for finding us this ......”

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May 11,2017
Minithumbup
By: 'Louis'
May 11,2017
0 people found
this helpful
We are ever thanksfull to Abu for finding us this house it is 8 years and counting and we are still with this agent had no problem any complain or repairs is a quickly dealth with...
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Comment on agent fees
Fair
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“I can't begin to describe how upsettingly frustrating and how ......”

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Jan 13,2017
Minithumbdown
By: 'DisgustedTenantWhoseNameYouCantGetRight'
Jan 13,2017
0 people found
this helpful
I can't begin to describe how upsettingly frustrating and how much of a rip-off the tenancy renewal process with Victoria has been. How can they possibly justify theirHead of Lettings trying to charge me the tenancy renewal fee when: 1) Owing to the problems they caused, ...
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Comment on agent fees
Bad. Awful. Rip-off. Extortionate. Hypocritical. There really aren't enough ways to describe how 'bad' they are. Way above average renewal fee for the area, and completely unjustified by the work (if any) done. Breathtakingly awful fee policy!
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“I've been a happy customer of victor michael for approx 2 ......”

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Nov 28,2016
Minithumbup
By: 'C R'
Nov 28,2016
0 people found
this helpful
I've been a happy customer of victor michael for approx 2 years now, they look after two of my properties in forest gate. Found them genuinely helpful and always receive a prompt response if I have any questions. There haven't been any hidden fees, as with ...
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Comment on agent fees
The service they have provided it's justified
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“Victor Michael were a pleasure to deal with.The Staff ......”

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Nov 23,2016
Minithumbup
By: 'Stelios'
Nov 23,2016
0 people found
this helpful
Victor Michael were a pleasure to deal with. The Staff at Leytonstone including George,Kash,Corina and Anna were all helpful and very professional in progressing my sale ....
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“Recently rented a flat through them. Their service was great ......”

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Nov 21,2016
Minithumbup
By: 'Andreea Popovici'
Nov 21,2016
0 people found
this helpful
Recently rented a flat through them. Their service was great and an easy process. A transparent agent that I would not hesitate to recommend or use again...
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Comment on agent fees
Agency fees were not high
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“Victor michael canning town office has been great help, they ......”

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Nov 18,2016
Minithumbup
By: 'Andy'
Nov 18,2016
0 people found
this helpful
Victor michael canning town office has been great help, they found me a property in the right location,and modern condition as requested, helpfull staff will use victor michael again...
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Comment on agent fees
Good
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“Esta was a great help in my desperate time of ......”

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Nov 18,2016
Minithumbup
By: 'Charlie'
Nov 18,2016
0 people found
this helpful
Esta was a great help in my desperate time of need to rent my flat. She took care of all the paperwork while I was abroad she even arranged for the locks to be changed after someone had tried to break in. I would fully ...
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Comment on agent fees
Best to none
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“Exelent customer service very effiecient our transaction to new home ......”

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Nov 18,2016
Minithumbup
By: 'Chris'
Nov 18,2016
0 people found
this helpful
Exelent customer service very effiecient our transaction to new home went smoothly very highly recommend this estate agent thank you...
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Comment on agent fees
Good
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“Best estate agent I've ever dealt with. Very professional, inteligent, ......”

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Nov 17,2016
Minithumbup
By: 'Samantha Reed'
Nov 17,2016
0 people found
this helpful
Best estate agent I've ever dealt with. Very professional, inteligent, helpful and polite. Would recommend them with no doubts....
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“I recently moved into a property via Victor Micheal. From ......”

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Apr 29,2016
Minithumbup
By: 'Faranaz H'
Apr 29,2016
1 people found
this helpful
I recently moved into a property via Victor Micheal. From the first viewing to the move in date the staff have been absolutely fantastic. Kelly Rowlett has been amazing and has constantly kept us up to date with information I required. Her down to earth ...
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Comment on agent fees
the agent fees are good, especially with the excellent customer service you receive by the staff.
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“Had the most terrible experience with this agent. The staff ......”

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Oct 22,2015
Minithumbdown
By: 'A.XO'
Oct 22,2015
2 people found
this helpful
Had the most terrible experience with this agent. The staff i dealt with were so sarcastic, so rude. I very much disliked the one man who "created" victor michael. Such a rude man , id never recommend anyone to use this agent. Absoloutly horrible , giving me ...
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What agent could do to change your mind?
The agent would have been better if they was clear , friendly , if they listened. If the owner himself wasn't such a rude old man and if he didnt think he was better than everyone else would have made it great! :D
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“From the initial contact throughout the entire process all the ......”

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Oct 21,2015
Minithumbup
By: 'Nelly'
Oct 21,2015
3 people found
this helpful
From the initial contact throughout the entire process all the staff was very polite, efficient and very patient with my queries. They manage to help me rent in the area I wanted to live while taking in consideration my tight budget, which was a big ...
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“I would like to thank Diana Soldan for selling my ......”

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Oct 19,2015
Minithumbup
By: 'Ms Martin'
Oct 19,2015
2 people found
this helpful
I would like to thank Diana Soldan for selling my house in a very short period of time. Not only was she highly professional, she was also very knowledgeable and very honest. Kept us up to date at all times and always managed to resolve ...
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Comment on agent fees
Very reasonable for the service provided.
Was this helpful? Yes
By: Diana Soldan
Oct 21, 2015
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Dear Ms. Martin, Thank you very much for your kind review, it was a pleasure meeting you and selling your house. Everyone at Victor Michael Woodford Green wishes you all the best for the future. Best regards, Diana Soldan ...

“I highly recommend the fantastic service and friendly staff at ......”

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Oct 06,2015
Minithumbup
By: 'Anastasia'
Oct 06,2015
4 people found
this helpful
I highly recommend the fantastic service and friendly staff at Victor Michael, Woodford Green. The service and support we received was exceptional and would definitely use again and hope to one day again soon. A special thank you to Diana who has been extremely supportive ...
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By: Diana Soldan
Oct 17, 2015
View all comments (1)
Dear Anastasia and Andrew, Thank you for your kind review. We would like to thank you for such a pleasant collaboration throughout the years and we are hoping to have you again as tenants. Everyone at Victor Michael Estate Agents in Woodford Green wishes you and Andrew all the best for the future! Best regards, Diana Soldan ...

“Very impressed with everything the whole way through: great quality ......”

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Oct 05,2015
Minithumbup
By: 'Stuart'
Oct 05,2015
1 people found
this helpful
Very impressed with everything the whole way through: great quality marketing and a genuinely helpful and hardworking team. Our vendor used another local agent and the contrast couldn't have been starker (the vendor is complaining about the service she received). Her lot encapsulated everything you ...
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Comment on agent fees
Very good
Was this helpful? Yes

“The most appalling estate agents I have used. We lived ......”

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May 19,2015
Minithumbdown
By: 'londonrenter'
May 19,2015
3 people found
this helpful
The most appalling estate agents I have used. We lived with damp and water condensing and coming through the roof in drips for 3 years. the problem was never resolved. The only reason we stayed in the flat was the rent was affordable for the area. ...
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Was this helpful? Yes
By: Management team
May 19, 2015
View all comments (2)
Victor Michael firstly would like to point out that the tenancy deposit was never refused to be returned. Payment was made to the bank account of details hold on our management system. Unfortunately the deposit payment was made to a tenant that had been removed from the lease previously. This was a pure oversight and the situation was rectified within 24 hours by the tenant calling the previous tenant. In the interim Victor Michael had contacted its bankers and arranged for a trace to be made on ...

“Excellent, i have been with VM team from last few ......”

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Apr 03,2015
Minithumbup
By: 'G Cutts'
Apr 03,2015
1 people found
this helpful
Excellent, i have been with VM team from last few years and they are managing my all properties and service we received is excellent....
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“Victor Michael Agent has been fantastic very helpful, and know ......”

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Dec 16,2014
Minithumbup
By: 'Edd'
Dec 16,2014
2 people found
this helpful
Victor Michael Agent has been fantastic very helpful, and know what they doing specialy piyush very helpfull and very on the ball also been with more then 3 years. recommend to everyone.....
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Comment on agent fees
reasonable fees
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“We recently moved into a 2 bed flat in Leyton. The ......”

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Nov 26,2014
Minithumbup
By: 'Jamie'
Nov 26,2014
8 people found
this helpful
We recently moved into a 2 bed flat in Leyton. The service from Victor Michael, and Corina herself, was excellent. She understood our needs and responded quickly to our interest, and interacted with us actively. The process took a week from viewing the flat to moving ...
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“They are a very friendly agents. Very professional and always ......”

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Nov 22,2014
Minithumbup
By: 'Aravind'
Nov 22,2014
10 people found
this helpful
They are a very friendly agents. Very professional and always available for any clarifications. They made my house move a pleasant and hassle free experience. It was a great pleasure to work with them. I highly recommend them....
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“Attended my property within short notice for a lettings appraisal, ......”

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Nov 17,2014
Minithumbup
By: 'Harriette Hall'
Nov 17,2014
3 people found
this helpful
Attended my property within short notice for a lettings appraisal, Corina was very helpful and friendly, I was happy with the price and with the tenants they've put in. I will highly recommend them for their professionalism and efficiency....
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“Excellent Service and very good communication from Piyush and Tony ......”

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Nov 13,2014
Minithumbup
By: 'Roberto Viticchie'
Nov 13,2014
1 people found
this helpful
Excellent Service and very good communication from Piyush and Tony they found perfect property and good location reasonable fees. Happy :-)...
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“I am in the process of completing on a purchase ......”

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Nov 11,2014
Minithumbup
By: 'Jay gibbs'
Nov 11,2014
1 people found
this helpful
I am in the process of completing on a purchase through the leytonstone Branch of Victor Michael. From day one i have received great customer service and expert advice from both Paul and Jamie. I havent had to worry since the offer was accepted thanks ...
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“First time using Victor Michael to let my property so ......”

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Oct 21,2014
Minithumbup
By: 'Katie woodhouse'
Oct 21,2014
1 people found
this helpful
First time using Victor Michael to let my property so didn't know what to expect but I was surprised that they managed to let my property within 48 hours. Would definitely be returning to victor Michael....
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Comment on agent fees
Fees was competive compared to other local agents I contacted in the area.
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“I have just started renting a property with Victor Michael ......”

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Oct 20,2014
Minithumbup
By: 'Andrew'
Oct 20,2014
2 people found
this helpful
I have just started renting a property with Victor Michael and I can say that I have had a excellent service from the team in Leytonstone....
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Comment on agent fees
Fees was reasonable compared to other agents.
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“They said that the property would be ready to move ......”

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Oct 01,2014
Minithumbdown
By: 'max'
Oct 01,2014
4 people found
this helpful
They said that the property would be ready to move in by 22. On 22 after paid man and van close my contract with the old house, they call me and tell me that the property will be available the next week same time. This really put ...
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What agent could do to change your mind?
Could give me the deposit. And apologise!
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“We viewed the property and instantly fell in love with ......”

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Sep 26,2014
Minithumbup
By: 'Taryn'
Sep 26,2014
2 people found
this helpful
We viewed the property and instantly fell in love with the place. Amy has been really patient with us as we all work different shifts and trying to organise documents was a nightmare, but she was understanding. Communication was clear and she was really helpful. ...
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Comment on agent fees
Most other agency fees are around 70/80 so the ‚£180 fee was a but steep
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“From start to finish was an easy process from when ......”

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Sep 26,2014
Minithumbup
By: 'Alan smith'
Sep 26,2014
2 people found
this helpful
From start to finish was an easy process from when I paid my deposit to the move in date. Excellent service . Would recommend Victor Michael when looking for a property to rent....
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Comment on agent fees
Agent fees was reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a complaints procedure in the event of a complaint and this follows the NALS complaints guide lines, if you still are not happy after our internal complaints procedure has been completed and our decision given to you in writing , you have the right to refer the matter to The Property Ombudsman redress scheme.

The Property Ombudsman,
Milford House,
43-55 Milford Street,
Salisbury,
Wilkshire, SP1 2BP.
Last updated at 1:44 PM 20/10/2015 by Claudia Pina

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