The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
3.9/5, 30 Reviews
79% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
88% sales fee satisfaction
88% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 88% | £0 | £0 |
Lettings | 100% | 88% | £650 | £1,150 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
3 | 0 | 19 | 8 | 0 | 0 | 0 | 0 | 0 | 0 |
Vanderpump Property Agents
5 School Road, Reading, Berkshire
RG31 5AR
0118 941 6111
No procedure set.
Last updated at 3/10/2021, 7:29:00 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Sally
Tammy
By : 'Kara'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG31
It was my first time ever renting a property & the Vanderpump team honestly have been amazing. They made me feel at ease with everything and answered any questions I had, even if they were the most silliest ones! The whole team have been absolutely amazing throughout my time renting with ... Read Full Review
By : Tammy
18 Jun 2021Thank you Kara for your kind words; its been our pleasure to help We wish you the very best of luck for the...
Tammy
By : 'A'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG2
I was very satisfied with the service provided by Tammy from Vanderpump. She was very helpful arranging extra viewings and sorting any issues I raised. I highly recommend Vanderpump and the service and attention they ... Read Full Review
By : Tammy
11 May 2021thank you it was a pleasure to help...
By : 'Elmah'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG2
Vanderpump has been very efficient and they provide prompt responses to emails. Was relocating from abroad and they made it easier for me to secure a ... Read Full Review
By : Tammy
27 Apr 2021thank you for your kind words. It was a pleasure to help...
Tammy
By : 'Melek'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Rent PCM : £1025
Would you recommend ? : Yes
Postcode : RG1
Tammy is amazing, she is very responsive, very professional and clear. Everything went smoothly and fast. They are pretty prompt handling inquiries, had no problems so far, I would ... Read Full Review
By : Tammy
2 Nov 2020It was a pleasure to help you thank...
Tammy
By : 'Matthew'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
Tammy and Gary, were excellent. We had to move on very short notice and they made this possible. Good communication and a really fast turn around. Thoroughly ... Read Full Review
By : Tammy
12 Jul 2020Total pleasure to help and assist you Thank...
Tammy
By : 'Martin'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : RG31
Amasing friendly service, very helpful and answered all questions, the speed and thoroughness of everything going through and how fast it was handled was amasing considering these current challenging times... Would recommend highly A***** SERVICE ALL ... Read Full Review
By : Tammy
25 Jun 2020Thank you your very...
By : 'Adrian'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : RG1
As joint landlords my wife and I have had excellent service from Vanderpump (originally Turrill’s) from September 1986 till December 2019. We worked abroad for many years and therefore could not visit our property on a regular basis. We found Vamderpump to be very professional, prompt and ... Read Full Review
By : Tammy
29 Jan 2020Thank you, it was a pleasure to manage your property for all these years. Kind regards and best wishes to you both from all the staff at...
Sally
By : 'Robert'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : RG1
Very professional, very polite, very clear with any questions asked, very efficient. A very good letting agency, haven't experienced any problems ... Read Full Review
By : Sally
24 Jan 2020Thank you for your very kind comment. We hope you will be very happy in your new home. Best...
Sally
Tammy
By : 'Oliver'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : RG1
Out of all the lettings agents I have had experience of using, they are easily the most efficient and effective at what they do. Importantly not only do they get back to you when they say they will, but actually do what they say they will too. So thank you for all your help - an impressive ... Read Full Review
By : Tammy
21 Jan 2020Thank you for your very kind comments, always a pleasure to help you...
Sally
Tammy
By : 'Jagadeeswaran'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : No
Postcode : RG1
Sally and Tammy are prompt in responding to emails and answering phone calls.I just moved into a property managed by Vanderpump so looking forward for the same professional service .First two weeks I got a boiler problem in the property however Tammy ownership and workaround to handle the situation ... Read Full Review
By : Tammy
8 Nov 2019Thank you for your kind review. Always a pleasure to help and be of...
Sally
By : 'Jodie'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : RG30
Everything was very straight forward and was all processed very quick, Sally was great at getting back to me on ... Read Full Review
Sally
Tammy
By : 'Sathish'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : RG1
I have given 4 stars, due to poor response from agents after move in. For eg, i was asked gas supply provider details, but they have provided multiple vendors and asked me to find myself, which is not acceptable. Also till date, the gas hob Ignitor is not working. No response from agents to ... Read Full Review
Its acceptable
By : Tammy
13 Jun 2019Thank you for your feedback. I am sorry to note that you feel we responded poorly to your request and I would therefore like to take this opportunity to respond to your feedback. When you moved...
Sally
By : 'KS'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
Very professional, very polite, very clear with any questions asked, very efficient, A very good letting agency haven't experienced any ... Read Full Review
Reasonable price
Tammy
By : 'Poproch'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RG5
Very good and useful staff. Fully recommending this agency. So nice and kind people always solving any problems. Very happy to had ... Read Full Review
By : 'Appleshaw'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG31
An impeccably professional and charming young lady who went out of her way to be understanding, supportive and helpful in guiding me through a stressful time. I would unhesitatingly recommend her and the other staff in the ... Read Full Review
Fair
By : 'Mohammad'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG2
I've been a tenant with Vanderpump & Wellbelovefor over 4 years and the experience of dealing with them has been excellent. I'm very satisfied with the property I rent via them. They've been very prompt to deal with any issues that I've highlighted over the last 4 years and all matters have ... Read Full Review
By : 'A.'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : RG30
I would absolutely discourage anyone from dealing with this agency. They were nice until i signed the contract and after that immediately became disinterested and disrespectful. The fat woman in the office was one of the most impolite people i have ever met, with issues against the whole world. All ... Read Full Review
By : 'alan'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG30
Awful took deposit and made excuses stay clear rude lil is the most nasty women these people are how they are still trading I dont know and the main guy well ... Read Full Review
By : 'Unhappy'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : RG1
I visited the Oxford Road Branch on Saturday. My partner I were looking for a one bed flat to rent. We saw one in the window which looked interesting so we went in for more information. We spoke to the lady in the office who was extremely rude and abrupt and it was as if she wasn't interested in ... Read Full Review
Better customer service
By : 'Lou9919'
Branch : Tilehurst, 5 School Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG30
Very unsatisfactory service. Room was let out with broken window and door. No explanation of background of housemates or Landlord. Complaints made are seemingly not taken very seriously and unwilling to cooperate on dispute regarding breach of contract on their behalf. My safety has not been of ... Read Full Review
They have been rude with me from the moment I signed the contract. Better customer service is needed and as quoted on thier website \"We are a private company whose customer care policy is of the upmost importance whether you are a tenant or landlord\" - this is incorrect and they have not followed this through, it is very misleading and untruthful
By : Vanderpump
1 Feb 2013This is wholey untrue. The tenant has never reported issues regarding the door or the window at the property, nor was it reported on the tenants inventory. Complaints which were made were asked to...