Letting your property is an important decision and the choice of the person or Company who manages it for you is an even more important one. Having made a decision to let you are then giving responsib Read full description...Letting your property is an important decision and the choice of the person or Company who manages it for you is an even more important one. Having made a decision to let you are then giving responsibility for probably your most important asset, to somebody you may not know and it is therefore of paramount importance that you place your faith in a firm of good repute, and in individuals within that firm who have the experience and confidence to manage your property with the same care and attention they would their own. This is the basis upon which Vanderpump & Wellbelove has been founded.
Vanderpump & Wellbelove

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Aug 20,2015
Minithumbup
By: 'Mohammad'
Aug 20,2015
1 people found
this helpful
I've been a tenant with Vanderpump & Wellbelovefor over 4 years and the experience of dealing with them has been excellent. I'm very satisfied with the property I rent via them. They've been very prompt to deal with any issues that I've highlighted over the last 4 ...
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Jul 30,2015
Minithumbdown
By: 'A.'
Jul 30,2015
1 people found
this helpful
I would absolutely discourage anyone from dealing with this agency. They were nice until i signed the contract and after that immediately became disinterested and disrespectful. The fat woman in the office was one of the most impolite people i have ever met, with issues ...
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Oct 22,2014
Minithumbdown
By: 'alan'
Oct 22,2014
1 people found
this helpful
Awful took deposit and made excuses stay clear rude lil is the most nasty women these people are how they are still trading I dont know and the main guy well he...
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Jun 03,2014
Minithumbdown
By: 'Unhappy with service'
Jun 03,2014
6 people found
this helpful
I visited the Oxford Road Branch on Saturday. My partner I were looking for a one bed flat to rent. We saw one in the window which looked interesting so we went in for more information. We spoke to the lady in the office who ...
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What agent could do to change your mind?
Better customer service
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Jan 14,2013
Minithumbdown
By: 'Lou9919'
Jan 14,2013
5 people found
this helpful
Very unsatisfactory service. Room was let out with broken window and door. No explanation of background of housemates or Landlord. Complaints made are seemingly not taken very seriously and unwilling to cooperate on dispute regarding breach of contract on their behalf. My safety has not ...
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What agent could do to change your mind?
They have been rude with me from the moment I signed the contract. Better customer service is needed and as quoted on thier website \"We are a private company whose customer care policy is of the upmost importance whether you are a tenant or landlord\" - this is incorrect and they have not followed this through, it is very misleading and untruthful
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By: Lou9919
Mar 05, 2013
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no various options were given to help my situation other than being told to continue paying my rent until the end of the contract. I was unsafe in the property due to another tenant being threatening towards me and vanderpump and wellbelove have done everything to work against me. They also did not provide me with the relevant documents when first moving into the property. These are only 2 of my many issues with this company. As shown above Vanderpump and Wellbelove, I have found, have been most ...
Jul 24,2012
Minithumbup
By: 'Dalton'
Jul 24,2012
0 people found
this helpful
We are totally happy with this company, from start to finish the ladies in the office dealt with us with the utmost courtesy. Our financial situation was not the best ( post bankruptcy) Unlike other Agency\'s we had past through in the last 2 months, Vanderpump ...
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Apr 26,2012
Minithumbup
By: 'Marco'
Apr 26,2012
0 people found
this helpful
I had a wonderful relationship with them from September 2000 (as Turrill Management then) until February 2012. I believe that it can be fairly said that I also helped them to help me, but their response has always been prompt, in the framework of a letting management ...
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Sep 15,2011
Minithumbup
By: 'Ananth Ganapathiraman'
Sep 15,2011
0 people found
this helpful
I have been with Vanderpump and Wellbelove between Dec 2008 to Jan 2011 and I must say they are pretty prompt in terms of handling inquiries, faults and contract renewals. Its a bit unfortunate that I had to leave the property due to noisy neighbours but I ...
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By: tester
Jan 09, 2012
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Hi Please help how good they are in returning the deposit ? ...
Sep 06,2011
Minithumbup
By: 'Fraser'
Sep 06,2011
0 people found
this helpful
Rented under Vanderpumps for nearly two years and found them to be very prompt with dealing with any maintenance matters, the team I dealt with - Tammy, Rachel and Helen were all excellent and a pleasure to deal with. Would be happy to recommend them ...
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Aug 04,2011
Minithumbup
By: 'Jenny'
Aug 04,2011
0 people found
this helpful
We rented from them for 10 months and had no problems. The check out was quick and we got our full deposit back (we had cleaned for hours so would have been very upset if we hadn't!) Lill was really friendly and helpful and has been ...
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By: Lill
Aug 05, 2011
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Dear Jenny Thank you very much for your kind comments. We wish you all the best for the future and if you ever need another property let us know. All the best ...
May 12,2011
Minithumbup
By: 'NicknJen'
May 12,2011
0 people found
this helpful
The Girls at the Tilehurst office have been nothing less than wonderful, friendly and very helpful. From showing us the house, negotiating a lower rate and dealing with maintenance issues, they have never let us down. Only downside is we are moving to a house ...
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By: batty
Jun 03, 2011
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Thank you for your wonderful comments, it is nice to be made aware that you are happy with the services which we have provided to you. Best of luck for the future. Vanderpump & Wellbelove ...
Apr 06,2011
Minithumbup
By: 'I. Khonji'
Apr 06,2011
0 people found
this helpful
I've been renting a property that was managed by V&W for nearly 2 years now and have been more than happy with them. Their fees were not too high when starting my contract and their management service was outstanding throughout my stay. My point of ...
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Feb 09,2011
Minithumbdown
By: 'unimpressed house seeker'
Feb 09,2011
1 people found
this helpful
From the very first day I have had bad experience with Vanderpump & Wellbelove. I viewed a house twice in one day as I liked it that much and wanted my partner to view it with me in the evening. The first agent was quite pleasant, ...
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Nov 17,2010
Minithumbdown
By: 'Silversurfer'
Nov 17,2010
0 people found
this helpful
Are they still responsible Estate Agents out there? We moved into a property in December 2009 and found out very quickly that we have a *VERY* noisy neighbour. I thought we could handle this unpleasant situation with a decent talk to the guy but this was ...
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May 15,2009
Minithumbdown
By: 'Yeav'
May 15,2009
0 people found
this helpful
I rented a flat through Vanderpump & Wellbelove. Unfortunately there was damp in the Flat which after about a month became unbearable (we slept in sitting room as other rooms covered in black damp) and the landlady (although admitting it was her fault at first) blamed ...
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Sep 15,2008
Minithumbdown
By: 'cwiver'
Sep 15,2008
1 people found
this helpful
From the very start of my contact with this estate agency I have had a bad experiance. The agent who showed me the properties was putting his tie on as he got out of the car, had no idea how much the rent was, what ...
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Sep 22,2006
Minithumbup
By: 'SDxxxx'
Sep 22,2006
0 people found
this helpful
V&W have always been good with us. Maintenance issues have moslty been dealt swiftly and they are normally pleasant on the phone. My only gripe is the ...
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Awards won by Vanderpump & Wellbelove

Individual Branch Awards


Office 1
44 London Street, Reading RG1 4SQ
(2)
Office 2
5 School Road, Reading RG31 5AR
(6)
Oxford Road
152 Oxford Road, Reading RG1 7PJ
(7)
show all branches (4)
Wokingham
32 Broad Street, Wokingham RG40 1AB
(0)


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