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Vale Estates
5/5, 14 Reviews
100% Recommended
75% letting valuation accuracy
99% letting fee satisfaction
No description for branch.
Latest Reviews
Frances Thomas
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 75% | 99.00% | £475 | £1,400 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 5 | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- SK12
- SK14
- SK2
- SK22
- SK6
- SK7
Address
Vale Estates
Bridge House, 25 Lower Fold, Marple Bridge, Cheshire
SK6 5DU
01614499584
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:15 - 17:15
- 09:15 - 17:15
- 09:15 - 17:15
- 09:15 - 17:15
- 09:15 - 17:15
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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I can't recommend Vale ...
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5 Star Review
By : 'Frances'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SK6
28 Nov 2022
People found this helpful0
I can't recommend Vale estates in Marple highly enough, In particular Derek and Julie who were always very friendly, approachable and extremely professional. I was finding it extremely difficult finding somewhere to rent who would accept a pet and they were really considerate to my situation ... Read Full Review
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Vale Estates managed our ...
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5 Star Review
By : 'Marie'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SK6
15 Mar 2022
People found this helpful0
Vale Estates managed our house for over 5 years whilst we were posted overseas. From the initial consultation, to vetting tenants, to updating us on any issues, to getting contractors in, and finally giving us back our home - they were simply excellent. They took all the stress away by dealing ... Read Full Review
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Excellent Service. Rented a ...
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5 Star Review
By : 'Jo'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SK2
25 Aug 2020
People found this helpful0
Excellent Service. Rented a property through Vale Estates Agent for a year and they always get quick response and actions to any problems in the property. Thank you Julie and Derek for all your help and assistance. Keep up the good work. All the best to you and the ... Read Full Review
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Highly ...
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5 Star Review
By : 'katie'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : SK6
29 Jul 2020
People found this helpful0
I have let my property to a great tenant over the last few years with Vale. Julie and Derek and their team are very knowledgeable and professional, and gave me great advice. I have been able to leave the management of my property in their hands and fully trust their professional abilities - I ... Read Full Review
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Excellent Agents. Thoroughly ...
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5 Star Review
By : 'Claire'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Tenant)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : SK6
26 Mar 2020
People found this helpful0
Excellent Agents. I have rented through Vale Estates for nearly three years. I always get quick replies to any problems that may occur. Any repairs are usually completed promptly, the same day on most occasions. Vale are very professional and I cannot recommend them highly ... Read Full Review
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I have been renting through ...
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5 Star Review
By : 'Nichola'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : Yes
Postcode : SK22
30 Dec 2019
People found this helpful0
I have been renting through Vale Estates for 3 years, they are a lovely family run business. They have always been friendly and helpful, and I would seek to use them again in the future as I'm leaving my flat to live with my boyfriend ... Read Full Review
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I've been with Vales ...
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5 Star Review
By : 'Stephen'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M34
6 Dec 2019
People found this helpful0
I've been with Vales Estates for ten years and can't praise them enough. Any problems have been resolved usually within 24 hours. The staff are very friendly and helpful. Any changes in the law and legislation have been explained immediately rather than facing any shocks further down ... Read Full Review
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5 Stars ...
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5 Star Review
By : 'Kazi'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Tenant)
Rent PCM : £570
Would you recommend ? : Yes
Postcode : SK2
1 Aug 2019
People found this helpful0
We are young doctor couple from Bangladesh. As we were renting for the first time in the Uk, we were really worried. But we were really fortunate to get in touch with Vale Estate. Its been 7 months since we are living in a flat manged by them and I must say we have had a wonderful experience. We ... Read Full Review
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Best Estate Agent I've ...
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5 Star Review
By : 'Lorraine'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SK22
18 Jun 2019
People found this helpful0
Lived in a rented property via Vale Estates for 3.5 years. The property was clean and tidy and freshly painted when I moved in (even the oven was clean!). They have always sorted any issues quickly and have been a pleasure to deal with. I handed my keys in yesterday and my deposit is already in my ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Denise'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SK6
30 May 2019
People found this helpful0
We have used Vale Estates for over 15 years to let and manage our properties.Vale have always provided an excellent service finding suitable tenants quickly and dealing with all statutory requirements. We can fully reccomend ... Read Full Review
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For over 22 years, I have ...
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5 Star Review
By : 'BH'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SK6
6 Sept 2017
People found this helpful1
For over 22 years, I have known Vale Estates. The advantage of a small firm is that I have a rapport with personable family members who recognise the unique selling point of my property. They have capably provided me with long standing tenants who are professional and courteous during their ... Read Full Review
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I can absolutely recommend ...
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5 Star Review
By : 'Vale'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Owner)
Would you recommend ? : Yes
30 Aug 2017
People found this helpful1
I can absolutely recommend Vale Estates property managment company. This is a family company with a robust reputatution spanning 35 years. In my dealings with them, they were attentive and listened to my needs in renting my house and matching this with a suitable tenant. I was able to feel ... Read Full Review
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I have rented 3 properties ...
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5 Star Review
By : 'Angela'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SK6
23 Jun 2017
People found this helpful0
I have rented 3 properties from Vale Estates over the last 15 years. They are a family run business In Marple Bridge and are reliable, trustworthy and pleasant people to deal with. I would highly recommend ... Read Full Review
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I've used some pretty shonky ...
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5 Star Review
By : 'Compstall'
Branch : Marple Bridge, Bridge House, 25 Lower Fold
Services : Letting (As a Tenant)
Would you recommend ? : Yes
8 Jan 2011
People found this helpful5
I've used some pretty shonky letting agencies in the past but these guys are alright. Application process was painless, move in was a doddle and things get sorted pronto if there's a problem. We've actually outgrown our current place with them and I'm thinking about moving into one of their ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure Stage 1 In the first instance, if you are unable to resolve the issue informally, you should write to the member of staff who dealt with you, or their manager, so that he or she has a chance to put things right. In your letter you should set out the details of your complaint, the consequences for you as a result, and the remedy you are seeking. You can expect your complaint to be acknowledged within 4 working days of receipt. You should get a response and an explanation within 14 working days. If you are unsure which member of staff to write to, your complaint should be sent to: Customer Services, Vale Estates (Marple Bridge Limited) 25 Lower Fold, Marple Bridge, Stockport, Cheshire SK6 5DU Stage 2 If you are not satisfied with the initial response to the complaint, then you can write to A Company Director (Derek McGlynn) and ask for your complaint and the response to be reviewed. You can expect acknowledgement to your request within 4 working days of receipt and a response within 14 workings days. We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and therefore may require longer to be fully investigated. Consequently, timescales given for handling and responding to complaints are indicative. If a matter requires more detailed investigation, you will receive an interim response describing what is being done to deal with the matter, and when a full reply can be expected and from whom. Final Stage If you are not satisfied with the final reply, then you have the following two options of pursuing the matter further: 1. We belong to the following Property Ombudsman Scheme and you can seek redress by writing to the scheme at: PRS Property Redress Scheme at; Premier House, 1st floor Elstree Way Borehamwood, Hertfordshire WD6 1JH. Tel. 03333219418 info@theprs.co.uk 2. You can seek financial redress by commencing a money claim procedure at https://www.moneyclaim.gov.uk/web/mcol/welcome
Last updated at 3/21/2023, 4:36:17 AM by allAgents
