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    Simon
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    Amanda Gee
  • simon hawkes
    simon hawkes
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    Venessa Afonja
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    Gavin Dick
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    Gavin
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    Aaron Barr
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    tniya
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    Aarron barr
VA are a vibrant and forward thinking estate agent. We pride our self of a professional service and maintaining good relationships with our clients through excellent customer service. Our landlords, Home owners, Tenants and buyers are all equally important to us and will be looked after with the highest care and attention. Come along and visit our office for a cup of tea and meet our team. We would love to talk with you more about we can help you in your next adventure with property.

93 -95 Castle Street
Luton
Bedfordshire
LU1 3AJ
01582 346203

 
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
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Just want to say how impressed I've been being taken care of by Aaron, he's made me feel extremely at ease about the whole moving in process, can't thank him enough 😀thankyou again Aaron..👍...
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Good
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Feb 28,2017
Minithumbup
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Feb 28,2017
0 people found
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Aaron has been very helpful and is keeping us informed of the process. He is in regular contact with the vendor to see that everything is going to plan...
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Feb 27,2017
Minithumbup
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Feb 27,2017
0 people found
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Simon was very polite and helpful and gave us excellent service right from the start. He was always very punctual when meeting up with us and sold our bungalow within a week....
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Good
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Feb 27,2017
Minithumbup
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Feb 27,2017
0 people found
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Simon was positive and responsive to all my questions. I would recommend him as an agent and would happily sell through him too....
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Na
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Feb 27,2017
Minithumbup
By:
Feb 27,2017
0 people found
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Simon has ensured my time with va properties has been a smooth one into the property market and has been available to sort out any issues I have within my property. Simon has been my go-to-guy in any communication with Va properties and has ensured any problems have been sorted quickly and efficiently. I have never rented before and Simon has ensured it has been an easy process. If possible I would like to continue my time with va properties no matter if I continue with my current tenancy as the...
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Feb 27,2017
Minithumbup
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Feb 27,2017
0 people found
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Moved into a nice apartment that suits my needs very helpfull and very good customer service skills AARON BARR Look forward to dealing with him in the future Anton...
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Comment on agent fees
Good
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Feb 27,2017
Minithumbdown
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Feb 27,2017
0 people found
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I have worked with VA Property Consultants for many years now and have no plans to take my business elsewhere. In fact, they are the only letting agent I would chose to look after my Buy to Let needs. I find the team very helpful and pleasant, though to be honest, I work with VA because of two staff members. Venessa the business owner and Simon Hawkes. Venessa runs a tight ship and has proven herself time and again to be simply wonderful, she's a friend, a colleague and a marvellous business ...
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Comment on agent fees
Competetive
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Feb 23,2017
Minithumbup
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Feb 23,2017
0 people found
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Family at 57 orchid close very pleased with the efficiency at which tniya deals with any matter great or small in very little time she finds a resolve well done and keep up the good work...
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Comment on agent fees
Good
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
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Had a problem over the weekend with my heating, called up Gavin from va and the problem was sorted, so any time you need something doing well ask for Gavin....
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Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
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simon was very friendly, heilpful and surpisingly funny for an estate agaent. he was very efficient and gave me the best advice for property and i have seen many this month Venessa was very heipful and friendly also and i probably may not have come in if she didnt give me a wave through the window...
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Oct 17,2016
Minithumbup
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Oct 17,2016
0 people found
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I contacted VA properties over a year ago to get a valuation as I was considering putting my property on the market in mid 2016. I promptly had a visit from Simon who explained the whole process with no pressure, I explained my circumstances and we agreed he would call me in the new year which he promptly did. VA handled the sale with complete professionalism my contact point throughout the was Gavin who was always a calming influence and helped steer the sale to success. I received an offer ve...
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Aug 22,2016
Minithumbup
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Aug 22,2016
0 people found
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We have waited a while to have business with Venessa (VA Property Consultant) and we are not dissapointed at all. The service was very efficient and friendly, we will definitely be using VA again, A Very Big Thank you...
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Comment on agent fees
Good
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Jul 05,2016
Minithumbup
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Jul 05,2016
0 people found
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I have dealt with VA in the past and I have a good service and I am very happy with the service provided. Every time I dealt with the company I had a good response and the house rented quickly. As a landlord I would recommend VA to anyone!...
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Comment on agent fees
Good
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May 03,2016
Minithumbup
By:
May 03,2016
0 people found
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VA Managed my property professionally. I was very pleased with all aspects of dealings with Vanessa. She understood my needs and I would not hesitate to recommend this agent to any of my friends or family....
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Good
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Mar 15,2016
Minithumbup
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Mar 15,2016
0 people found
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We've used VA Property Consultants four times to find us tenants for a couple of properties we have in Luton. We've been delighted with the service they offer and their attention to detail. They also understand the Luton market very well and have managed to find excellent tenants for us on each occasion, very quickly, so we have not had to worry about having vacant properties. Highly recommended!...
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Comment on agent fees
We are happy to pay VA's fees given the excellent service they provide.
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Mar 13,2016
Minithumbup
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Mar 13,2016
0 people found
this helpful
Amazing staff, Venessa was really helpful and very professional ...,Would highly recommend As a tenant I can safely say VA Property Consultants in Luton are the best. Always there to pick up the phone, always taking every concern seriously, always responding to every email within a matter of hours, always honest and straightforward. A very personal service provided by a small team which works incredibly hard (special thanks to Venessa especially!) - I would recommend their services to anybody....
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Good
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Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
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Bought my property from this agent,, Very good and friendly customer service, they always go the extra mile to help you. Transaction was hassle free a pleasure to do business with them can highly recommend them....
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Sep 22,2015
Minithumbup
By:
Sep 22,2015
0 people found
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I have a number of properties across Luton and unfortunately we must all suffer the anguish of a rogue tenant from time to time. Regrettable I found myself in such a situation recently and I turned to VA Property Services for assistance. The route to tenant eviction is arduous and difficult to navigate, but Venessa and her team of professionals, successfully plotted a course through the paperwork minefield. Venessa even attended the Court hearing on my behalf which is not always a service Compa...
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Sep 17,2015
Minithumbup
By:
Sep 17,2015
0 people found
this helpful
Simon was really professional and a really nice man we had quiet a few viewings in one day and Simon got on and done his job I was getting really fed up with no offers but Simon kept saying it's fine and kept my spirits up.really happy we finally got an offer and am very happy would recommend a Simon to anyone wanting to sell there house brilliant thank you so much...
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Aug 15,2015
Minithumbup
By:
Aug 15,2015
0 people found
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This is an excellent team with professional services at all. I recommend to my friends this team for any buy or rent ....
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Aug 07,2015
Minithumbup
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Aug 07,2015
0 people found
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I have rented a property from VA Properties with my sister and I can say that I am completely satisfied with their services. I am not usually one to write reviews on websites because I don't know how many people read them. But because of the service I got from Simon I just thought to write something and hopeful someone will read it and benefit. Thank you for your patience, because I know we took a while to pick a property from you. Regards...
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Aug 05,2015
Minithumbup
By:
Aug 05,2015
0 people found
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I have been using VA Property Consultants since 2011 to let and manage my properties and have been extremely satisfied with the service. Prior to this I used many other Agents and was of the opinion that there was none who could be trusted to to do the job without problems. I am very specific as to the type of tenants who rent my houses and unlike other agents that I have used in the past they do not waste my time trying to convince me to take tenants that they are clearly aware would not b...
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Aug 05,2015
Minithumbup
By:
Aug 05,2015
0 people found
this helpful
As a landlord that has always managed my own proprties i aproached many agents to take over the managemnt of my properties. I found VA to be competitivley priced and also the most freindly that i meet with. Every time I called or went into there office the staff always had time for me, knew who i was and all about my property. The personal service was great and I no longer have any headaches with tenants calling me or late rents as they even gauranteed my rent. A massive thank you to all at ...
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Comment on agent fees
Have compared many agents there fee's were both reasonable and competitive
Was this helpful? Yes
Jul 31,2015
Minithumbup
By:
Jul 31,2015
2 people found
this helpful
Hi, I wanted to acknowledge the great experience I have with VA Property! I am a tenant of this company and find them to be a very friendly and helpful office! They are always available to answer my queries and when I took on my property with them, they made the difficult & confusing paperwork process much easier. I have been in my property nearly 6months and they have never failed to provide a top service throughout my tenancy. I intend to stay renting with them for as long as possible....
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Comment on agent fees
Although I don't agree with paying fee's at all (it should be landlord) this amount was more reasonable than most and I could see how much work Amanda was doing in order to make sure me & my husband were able to afford the property
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Jul 30,2015
Minithumbdown
By:
Jul 30,2015
2 people found
this helpful
Terrible I lost seven hundreds pounds while dealing with them. I would suggest please stay away from VA consultant on castle street. There is one gentleman who is a nice guy with ok customer services. The rest the ladies rule the office with terrible customer services, rude and look down on their customers. It was a complete waste of time and money....
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Jun 21,2015
Minithumbdown
By:
Jun 21,2015
1 people found
this helpful
The worst company I have ever had the unfortunate disappointment of dealing with. I pity all of their clientele and would strongly urge people to go else where as these people are the most unreliable and inconsistent out of the whole range of agents I have explored, I know they take time to return called ect. However they need to not make prospective customers empty promises and keep to their word. Like i said, VA are to be used as a last resort if nothing else!...
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Jun 28,2013
Minithumbdown
By:
Jun 28,2013
2 people found
this helpful
I had a horrible experience with VA Property. They are all sweet and charming before signing the contract and then problems will arise. We were infested with rats( when we told them about the situation,the respons was we must brought them so we should get rid of them). 6 months later we found out that our bills were incredible high for gas and when contacted british gas they told us another flat ( also from VA) was connected to our boiler so we were paying for them too. They didn\'t do anything ...
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What agent could do to change your mind?
they should not take advantage of tenants,should take responsibility and provide clean houses and further more, safe properties with no doggy gas or electricity connections.
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Areas covered
  • LU1
  • lu2
  • lu3
  • lu4
  • LU5
  • LU6

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Agent Fees

Our Fee's are designed for you. every owner is different and will will mould our service to fit you needs
Last updated at 3:41 PM 16/12/2016 by simon hawkes

Complaints Procedure

We are so sorry to hear that our service has not meet your required standards. We take this very seriously and encourage you to write to our director

Venessa Afonja
93-95 Castle St
Luton
Beds
Lu1 3AJ
Last updated at 3:41 PM 16/12/2016 by simon hawkes
Simon  - upload your photo Simon
3 reviews

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Amanda Gee - upload your photo Amanda Gee
3 reviews

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simon hawkes simon hawkes
senior sales negotiator
10 reviews

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Venessa Afonja Venessa Afonja
Director
6 reviews

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Gavin Dick Gavin Dick
3 reviews

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Gavin  - upload your photo Gavin
1 reviews

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Aaron  Barr - no image available Aaron Barr
2 reviews

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tniya  - upload your photo tniya
1 reviews

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Aarron barr - upload your photo Aarron barr
1 reviews

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